So... You TM gurus? Durham, Ken, Kanigan, Nameless?

21 replies
Things have been ramping up for me - no, I'm not in any danger of having my first $100K month, but I took the plunge a few months ago and things are looking good. I'll hit 6 figures if things stay as they are now, and I'm ok with that. Walk before you run, etc.

Recently, I decided to take on some commissioned sales reps. Most are seasoned TM'ers, and it's working out fairly well. I burned through a couple dozen in order to find 2 good ones, and a door to door guy that looks like he'll work out well.

When I started, it was straight up cold calling, setting appointments for myself. It started paying the bills, and worked well enough, but I honestly can't stand it. Today, in response to one of my Craigslist ads, I got a call from a lead broker type. Older gentleman, supposedly the leads are exclusive, seemed to know his stuff. He's a one man show, and wants $50/lead. His pitch is that he'll guarantee a 40% close rate.

That, in a sense, is where he lost me. He doesn't know me. I could suck at closing, and milk him indefinitely, in theory. If we don't hit 40%, he provides more leads until we do. He is offering live transfer, or just basic information to be emailed over immediately. I'll have access to all recorded calls for each lead.

It seems a bit too good to be true - not a scam, but I just don't have much experience with this sort of thing. I bought mortgage leads back in the day, and they were the same basic price range, but nobody would be dumb enough to guarantee a closing percentage.

What say ye?
#durham #gurus #kanigan #ken #nameless
  • Profile picture of the author kenmichaels
    Let me first say, your correct, he doesn't know you or your skill
    so he really cant guarantee you closing 40%

    However just because he said that, does not mean he is a scam.

    Next, depending on the amount of information provided $50.00
    may not be to high a cost.

    Live transfers ARE typically more expensive, because they go thru a
    qualify process, and then get transferd ...
    He pays the operators (typically a over seas company) per transfer.

    They charge him per incoming call, and then per lead.
    Or he buys bulk time from a room.

    That cost gets passed onto you.

    Depending on the process he chooses, live transfers are not any better
    then any other type of lead, other then its a live body on the phone.

    If its a GOOD process, then the leads can be excellent, and his quoting
    40% guarantee is coming from past experience.

    " just basic information to be emailed over immediately."

    the above bold is NOT worth $50.00.

    No way ... you can get the same type of leads doing one offs.
    and only paying anywhere from 100 to 200 per mailing.

    Do it right, those leads will cost you anywhere from 1-5.00 per

    Decide what type you want. Then haggle.

    I just gave you the fair market value. His job is to sell as high as possible
    your job is to buy a low as possible.

    meet in the middle. The fact he is drumming up business on CL
    speaks volumes. He is not a defacto broker, he is new and trying to
    expand, or he hurting. Either way, he should be open to negotiating.

    If its not going so well, tell him you want to buy X amount at X price
    as a test, and if they are as good as he says they are you will be willing
    to pay full price... and you should be.

    If he is one of those with over inflated egos and he wont budge.
    let me know, i know a thing or two about leads.

    If you have the time, i can show you how to generate your own.
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    • Profile picture of the author Claude Whitacre
      While Ken is composing himself.. I'll give you a quick opinion.

      How qualified are these leads? What question did they answer to become a lead?
      Are they just looking to get a free brochure, or asking for a price?

      And what are you selling? How much money could you pay out for leads for every one completed sale? Ignore the guarantee. Who knows how agreeable he'll be to this after a few month, and 50% of the leads he delivers are free?

      A lead could be anywhere from "I answered an ad for free information" to "Yup, I need to get started very soon. Give me a quote". I would absolutely need to know how tightly qualified the lead is. Are they local? Phone leads? Internet leads? Do you sell over the phone? In person? All these things matter.

      If you only need to pay for these leads as you get them, how could it be a scam? If you need to pay for 100 leads before he starts, how could it not be a scam?

      And, now, if I timed this right..Ken, John, Jason, or Iamnameless will give an opinion based on knowledge rather than my paper thin opinion.


      Added after I read Ken's post:
      OK, Ken just posted his opinion. My lesson for the day. ..Never post an opinion about telemarketing before one of the experts do. Very difficult to sound brilliant compared to these guys.
      OK, if I can't get "Brilliant", I'll settle for "Lovable".:rolleyes:
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  • Profile picture of the author jrod014
    It's both an investment and a risk. Why not invest in a few leads to check it out.

    There will always be risks in business.
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  • Profile picture of the author tryinhere
    Originally Posted by CreekChub View Post

    His pitch is that he'll guarantee a 40% close rate.
    What say ye?
    100% sheite, he can not guarantee what he does not control. He is just hoping thats what will happen, if it does not he offers more leads that will also not close at 40%.
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    • Profile picture of the author CreekChub
      Originally Posted by tryinhere View Post

      100% sheite, he can not guarantee what he does not control. He is just hoping thats what will happen, if it does not he offers more leads that will also not close at 40%.
      Okay - I'm not banking on any guarantees, just trying to get my head around why he would offer one. It didn't "smell" scammy, but the guarantee made my ears prick up - not in a good way.

      For what its worth, this is him: Kron IBI :: Innovative Business Investing

      And no - "he" isn't me, and this isn't any sort of a plug. I was advertising for more commissioned sales reps (yeah, I read the threads on here, but it's working so far for me...) and he responded.

      His pitch was that he's good at what he does, and it's only one of a few income streams that he has. Swore they weren't funneling in from a call center, but I guess who knows for sure until you buy some and start asking questions.

      Mostly, I don't have the time or desire any more to cold call - unless it turns out that I have to. Pretty much that simple. This was something slightly "different" that I hadn't thought of in a while, and figured I would ask you guys what I'm missing.

      I'll respond in detail later, but I've got to take off for a bit. Thanks!

      (And sorry for leaving you out of the title, Claude - no offense!)
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      • Profile picture of the author tryinhere
        Originally Posted by CreekChub View Post

        Mostly, I don't have the time or desire any more to cold call - unless it turns out that I have to. Pretty much that simple. This was something slightly "different" that I hadn't thought of in a while, and figured I would ask you guys what I'm missing.)
        I can agree on the no cold calling stuff, it is peddled here like it is the magic bullet and it is no more than a low paid job, period.

        It is written within these walls that they just churn the callers, pay them like $9 bucks an hour, and they put up with crap all day, and get to dial what hundreds of brain dead calls a day ? a waste of time for return.

        With the leads he is peddling them hard so buy some in and as suggested do not buy into any contracts, allow a few dollars to test the waters, it may or may not work, maybe as well hire some of the call companies here for a few shackles and mix your incoming leads up
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        • Profile picture of the author iAmNameLess
          Originally Posted by tryinhere View Post

          I can agree on the no cold calling stuff, it is peddled here like it is the magic bullet and it is no more than a low paid job, period.

          It is written within these walls that they just churn the callers, pay them like $9 bucks an hour, and they put up with crap all day, and get to dial what hundreds of brain dead calls a day ? a waste of time for return.

          With the leads he is peddling them hard so buy some in and as suggested do not buy into any contracts, allow a few dollars to test the waters, it may or may not work, maybe as well hire some of the call companies here for a few shackles and mix your incoming leads up

          Yeah man, cold calling sucks, it just generates billions of dollars for fortune 500 companies. What a waste of an investment for Google, Facebook, Yellow Pages, and other monsters out there for cold calling. They must not know much, maybe they will hire you as a consultant.... Really though, I don't blame you for not liking to cold call, not many actually do, but there is definitely a return on it..

          The reason it is talked about on here, like it is the "magic bullet" is because it is the easiest, lowest cost, way of generating sales. An average caller can easily make $4,000-5,000/mo. That's more than what most of you have made this year pursuing your "offline dream".

          Back to the OP... I'm not a TM guru, I just know how to make money.

          In my opinion, I think you'd be better off buying leads from business.com. Buying from this guy, hell, he might be selling you the leads that he just doesn't want or couldn't close himself...

          You can't guarantee the closing rate, obviously, and that's what sets off other alarms to me. The main thing though, I could easily get better qualified leads through other sources for that amount than what he is giving you.

          Why is someone that is so good at generating leads, responding to emails on craigslist? His website you linked to, he is offering coaching, web marketing, etc. so I have a feeling he could also be your competition and possibly just selling garbage leads from gig postings on craigslist.

          I'd try out buying a couple leads and see how it goes.. the only way you're going to find out if it is really worth it, isn't by asking us, it is by testing it out yourself. If you're on pace for a 6 figure year, you shouldn't have a problem with testing out a few.
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          • Profile picture of the author sandalwood
            CreekChub,

            In part you siad,

            It seems a bit too good to be true - not a scam, but I just don't have much experience with this sort of thing. I bought mortgage leads back in the day, and they were the same basic price range, but nobody would be dumb enough to guarantee a closing percentage.

            Yep, seems a bit too good to be true. I'll be happy to guarantee a 40% close rate. After all what does that mean? Tell me the zip code or zip codes in which you want your leads, send me $500 for 10 leads and I guarantee you a 40% close rate. I might even guarantee 50% if you are willing to pay $600 for those 10 leads.

            I'll even replace those who can not be contacted for whatever reason. Geesh, given enough names, you will hit the 40% rate based on the original 10 leads purchased because the remaining leads are only replacements of the original 10. That is how that game is played.

            In fact, I'll do that for anybody. Send me $500 and I'll send you ten names. You'll close 40% or send me $600 and you'll close 50%. Truth is if you can't close 4 out of 10, drive a school bus, you'll make more money. Take it from a guy who sells a product nobody wants - insurance.

            It sounds to me you are better off using that amount of money to further what you are doing instead of venturing off w/a commodity that will waste not so much your money but your time. I don't know how much you value your time at but I bet it is more than fifty smackers an hour.

            I hope I didn't come off as a smart ass know it all but cold callilng and referrals are the two ways we get boots through the door. Pays handsomely I might add. Methinks we all need more info about this particular deal. But, it is your money so please do what you think is best.

            Wish you good luck,

            Tom
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            • Profile picture of the author CreekChub
              Originally Posted by sandalwood View Post

              CreekChub,

              In part you siad,

              It seems a bit too good to be true - not a scam, but I just don't have much experience with this sort of thing. I bought mortgage leads back in the day, and they were the same basic price range, but nobody would be dumb enough to guarantee a closing percentage.

              Yep, seems a bit too good to be true. I'll be happy to guarantee a 40% close rate. After all what does that mean? Tell me the zip code or zip codes in which you want your leads, send me $500 for 10 leads and I guarantee you a 40% close rate. I might even guarantee 50% if you are willing to pay $600 for those 10 leads.

              I'll even replace those who can not be contacted for whatever reason. Geesh, given enough names, you will hit the 40% rate based on the original 10 leads purchased because the remaining leads are only replacements of the original 10. That is how that game is played.

              In fact, I'll do that for anybody. Send me $500 and I'll send you ten names. You'll close 40% or send me $600 and you'll close 50%. Truth is if you can't close 4 out of 10, drive a school bus, you'll make more money. Take it from a guy who sells a product nobody wants - insurance.

              It sounds to me you are better off using that amount of money to further what you are doing instead of venturing off w/a commodity that will waste not so much your money but your time. I don't know how much you value your time at but I bet it is more than fifty smackers an hour.

              I hope I didn't come off as a smart ass know it all but cold callilng and referrals are the two ways we get boots through the door. Pays handsomely I might add. Methinks we all need more info about this particular deal. But, it is your money so please do what you think is best.

              Wish you good luck,

              Tom
              Agreed. My first thought was: "great - if I find out your leads are junk, you'll replace them with... wait for it... more junk."

              On the flip side, if the guy is offering a legit service and I'm a complete tool when it comes to selling, how do you offer a guarantee and not lose your ass?

              As for the "deal" - there really isn't much more to tell. My gut tells me that his web site is what it is. He offers "seo", but has "a guy" to handle whatever small amount of seo business he pulls in. Doesn't offer web design, etc. He's a late middle-aged under-achiever who figured out a way to supplement his wife's income and do OK. That's my take, based upon the conversation. If I can close a couple leads out of 10 at $50 each, I'll be just dandy - and won't have to dial for dollars.

              As for the rest of the "cold calling is/isn't worth it" conversation...

              I understand the reticence to buy into cold calling. I understand the "it's something that guys do for $10 and hour" mentality. The truth, though, is pretty much as IAMNAMELESS told it. It's pretty much free, and is a way to bring in business. If you're a huge ass company, it's a way to be extremely profitable. You've got the bankroll, and you bring in a guy like Durham to deal with the cattle. Pay him well, and he sifts through the crap to find the gems. Over. And over. And over. You foot the bill, and in the end, you're rolling in dough. Personally, I've found that while it is profitable, I simply don't like it. If my back were up against a wall, I would be knocking out calls tomorrow, all day. As it isn't, I do other things. Hopefully, I'll be smart enough to work things out so that I don't HAVE to dial for dollars ever again. No guarantees though.

              Moving on...

              NAMELESS - I am ALL EARS if you're feeling particularly generous about the "other sources" of leads that you mentioned. I wouldn't expect you to give much away, but I'm always open to learning. Not holding my breath, but I'll keep my PM box cleared out just in case... If nothing else, I've never heard of business.com, so I'll check it out.

              Thanks for chiming in, fellas...
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          • Profile picture of the author tryinhere
            Originally Posted by iAmNameLess View Post

            Yeah man, cold calling sucks, it just generates billions of dollars for fortune 500 companies. .
            And you have taken it and spun it the wrong way, yes it works but it is posted here as the way people need to do things, let me ask you this people are here building a business not buying a job, it is not cost effective to sit there calling all day and to grow a business, you seen I wrote outsource it because it does work yes, just not for people to sit there all day and do it themselves,some get it some do not so why push yourself through a pain barrier if it is not for you, it is like saying sell mini sites and build them yourself do not outsource, sell any service and not to outsource ?

            Keep it in perspective is all.

            An average caller can easily make $4,000-5,000/mo. That's more than what most of you have made this year pursuing your "offline dream".
            whats with the average pay a telemarker earns then are we now talking about appointment setters making that money ?

            There is a lot of confusion in this game as to exactly what is what it seems to change and maybe thats where things go wrong maybe on my part.
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            • Profile picture of the author iAmNameLess
              Originally Posted by tryinhere View Post

              And you have taken it and spun it the wrong way, yes it works but it is posted here as the way people need to do things, let me ask you this people are here building a business not buying a job, it is not cost effective to sit there calling all day and to grow a business, you seen I wrote outsource it because it does work yes, just not for people to sit there all day and do it themselves,some get it some do not so why push yourself through a pain barrier if it is not for you, it is like saying sell mini sites and build them yourself do not outsource, sell any service and not to outsource ?

              Keep it in perspective is all.



              whats with the average pay a telemarker earns then are we now talking about appointment setters making that money ?

              There is a lot of confusion in this game as to exactly what is what it seems to change and maybe thats where things go wrong maybe on my part.
              I didn't mean to spin it, it is just how it came across to me. I wasn't really attacking you, but a lot of people have that same mind set and then they spin it out of control.

              As for it not being cost effective... everything on this forum is relative, and subjective, not concrete. Somebody that is just starting out, yeah, it is cost effective. It is cost effective because they don't need to put money into it, they can just get started. It is relative. Is it cost effective for you to be on the phone all day? Maybe not... It all depends and can be different based on your situation.

              Some people literally, are broke. They don't have a single dollar to do anything with, so outsourcing isn't even an option. I was one of those people before. It all depends on where you are.

              The average pay someone can make, has everything to do with this thread. Going on still about how it CAN BE ideal for someone to be making calls and doing it themselves. Many people on here have been trying for months to get a sale, doing it their own way. Cold calling is the easiest way to make money quickly, without investing money.

              Anyway, the reason I brought up the amount of money... is because you said:

              is no more than a low paid job, period.
              And then...

              It is written within these walls that they just churn the callers, pay them like $9 bucks an hour, and they put up with crap all day, and get to dial what hundreds of brain dead calls a day ? a waste of time for return.
              And that is why I said even an average caller will make 4-5K/mo, easily.. in take home.

              That is a pretty good return for them, and for the business.

              From what you said, it seemed like you thought it was a waste.. If you outsourced it, or had a TM staff, then I clearly didn't see that, and didn't understand why you said that if you did.

              Maybe I took it the wrong way, I dunno. I'm not trying to twist your words, just how I saw it.
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      • Profile picture of the author Claude Whitacre
        Originally Posted by CreekChub View Post

        (And sorry for leaving you out of the title, Claude - no offense!)
        Not at all. I'm not a cold calling expert, and I learn from these guys like the rest of us.

        Anyway, could you tell us a little more?
        Do you do in person selling? By phone? Local only? nationwide?
        How well you your guys qualify?

        For example. I do personal appointments to sell a $4,000 (up front) package.
        They know the price before I go out.
        So my appointments are worth quite a lot.
        A phone call from one of my websites is worth a lot too, because they know almost the entire presentation before I talk to them.

        But a phone call like "So Claude, about that online marketing stuff...How does that work?" isn't worth too much.
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        • Profile picture of the author CreekChub
          Originally Posted by Claude Whitacre View Post


          Anyway, could you tell us a little more?
          Do you do in person selling? By phone? Local only? nationwide?
          How well you your guys qualify?

          For example. I do personal appointments to sell a $4,000 (up front) package.
          They know the price before I go out.
          So my appointments are worth quite a lot.
          A phone call from one of my websites is worth a lot too, because they know almost the entire presentation before I talk to them.

          But a phone call like "So Claude, about that online marketing stuff...How does that work?" isn't worth too much.
          Good points.

          I'm selling the usual - at least the usual stuff you find in here. I started out seriously (as in, time to quit F-in' around and get after it) about 4 months ago. One man band sort of deal. I was cold calling (thanks John!) on the phone, and setting appointments for myself. 99% of the time it was web sites, or web site re-designs if they had one.

          I showed up at the appointment, and did my best to sell them. By the time I quit completely screwing up the appointment - about a month or so in - I was at roughly a 35% close rate ON THE APPOINTMENT. Still have a lot to learn, but it worked.

          Fast forward to a month ago, and I realized that while I really don't mind the graphic design, web design, and SEO part of the whole deal, COLD CALLING SUCKS. For me. It works, it's why I'm doing decent money-wise, and why my kids still live in a nice place and have nice stuff. Doesn't mean I have to like doing it though. I figured - what the hell. Throw some ads up on Craigslist, and see if you can find some real ballers that get off on the cold sale. I found a few, and they're happy to make some good dough. Took some weeding to find them, but they love me - until, of course, some other idiot puts an ad up offering a better split.

          Rinse, and repeat, or so goes the mantra on here. In the middle of doing that, I get a call (email) out of the blue from this guy.

          Hence, the impetus behind the post.

          Oops, your questions:
          1) Regional, so far. I did it locally, my guys are spread out a bit, also doing it locally to them.
          2) They qualify...fair. In my opinion. Nothing like what you're working with, I'm sure. I struggle teaching them how to be better, because I'm still learning. For the most part, they're closing their own sales. I help via phone as needed, but that's not the process. I've bought (and shared) courses, a couple of WSO's, etc. but nothing really replaces actual learning from the hot seat. We're getting there.
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          • Profile picture of the author Claude Whitacre
            Originally Posted by CreekChub View Post

            Oops, your questions:
            1) Regional, so far. I did it locally, my guys are spread out a bit, also doing it locally to them.
            2) They qualify...fair. In my opinion. Nothing like what you're working with, I'm sure. I struggle teaching them how to be better, because I'm still learning. For the most part, they're closing their own sales. I help via phone as needed, but that's not the process. I've bought (and shared) courses, a couple of WSO's, etc. but nothing really replaces actual learning from the hot seat. We're getting there.
            So, your guyus are really doing the presentations and you are paying them, and you do the deliverables, am I right?

            And you were wondering if this "lead guy" would allow you to just concentrate on the selling and delivery of services...am I right here?
            Or do you not want to do the actual selling either.

            Are you hoping that your leads are high quality enough, so that your selling will be basically showing a few websites and quote a price?

            Please don't read anything into my questions. I just want to know before I can give you advice based on reality.

            By the way, a 35% close at time of appointment for a rank beginner in selling is pretty darn good. What would be a typical price point? I promise, no more questions.
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            • Profile picture of the author CreekChub
              So, your guyus are really doing the presentations and you are paying them, and you do the deliverables, am I right?
              For the most part. Three guys in total. One has 30 years in TM. He is averaging 400 calls a day. No one-call-closes, but he is doing it all over the phone. Nothing in person, and is the least productive of the three. Guy is afraid of his own shadow, but somehow can get it together on the phone.

              Guy #2 has experience in TM - donations for the sherriff's office, setting remodeling appointments, lawn care leads, etc. He is setting his own appointments, and for the most part closing them himself. He's light on tech knowledge, so about 20% of the time I make a phone call as "the boss" and seal things up, answer specifics, etc.

              Guy #3, the most productive, is 23. He is the only one that I have actually sat down with face to face. The others are 2-4 hours away. He reminds me of the kid from The Boiler Room. Balls the size of watermelons, but not the sharpest knife in the drawer. He is strictly pounding pavement, door to door. Doesn't give a damn what anyone thinks, and could outsell me with his eyes closed wearing a stained shirt any day of the week. Fairly tech savvy - can't do it himself, but can talk about web sites, social marketing, SEO, etc. Kid has a hard-on for Youtube, which helps. That's what I actually enjoy, so I'm better at the upsell.

              They all get the same split. Eventually that will have to change, but I'm only in month #2 with them on board. They're all making me money, and I'm not yet at the point where my time is worth SO MUCH that I can focus on who is making me the most.

              And you were wondering if this "lead guy" would allow you to just concentrate on the selling and delivery of services...am I right here?
              Again, pretty much. If I could call some very warm leads and have a shot at closing 2-3 out of 10, over the phone, without appointments... yeah, I'm OK with paying $50 a piece for them.

              Are you hoping that your leads are high quality enough, so that your selling will be basically showing a few websites and quote a price?
              Nothing is that easy, but I'll play along. I am pretty low key. I offer a service that works for small businesses. I explain it, hit the basic pain/need points, and show how I intend to actually make them money. Simple, but it has worked well enough for me. I started off at $497 when I was doing it by myself. It didn't take long to realize that regardless of the price, the objections were the same. $500, $1000, it's all the same. Price doesn't really matter.

              By the way, a 35% close at time of appointment for a rank beginner in selling is pretty darn good. What would be a typical price point? I promise, no more questions.
              I'm not a rank beginner, although I can see how I might come across that way. Did some basic TM in college, owned a mortgage company for 8 years, and had a piece of the family manufacturing business for about 5. Small place with 6 employees. We went from doing about 500K when I started, to 950K when I left. The doubling came from the addition of a web site, some basic SEO, extremely targeted hard core email campaigns, and a lot of dialing from yours truly. Targeted dialing, though. I only had 500 potential customers in the US. When I called I knew who I was looking for and why they should speak with me. We had a very, very unique product that was "almost" as good as another well-known product - and could comfortably sell it for half the price. Whole different ballgame from this internet marketing stuff.

              Price point starts at $997 and goes up. I don't nickle and dime. We typically handle content, graphic/logo design, etc. Lots of hand holding. Car lots, tattoo shops, etc. tend to fall in the $1500 or so range, with eCommerce sites in the $2500 range, depending on complexity. If it's out of my ability I shoot for the stars and expect to outsource it. Haven't landed one of those yet. Billy Bob's Cafe is $997.

              No worries on the questions. Ask away. There is so much Bull$hit in here that I welcome a real discussion, even if that means I have to post every once in a while...
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              • Profile picture of the author Claude Whitacre
                Now we have some meat to work with!

                Yeah, your last post completely changed the view of where you are in the hiararchy. Nope, not a beginner at all, just someone who doesn't like cold calling. We have something in common.

                Me? I would hire someone to cold call for me, make them sit in the same room (or office), and train them. Pay them well enough so they love you, and keep busy enough so you love them. You sound like a guy that can handle appointments without needing much help there.

                I think the most money I ever made (while not speaking to a room of business owners) was having two telemarketers book appointments for just me. They were good, and so was I. I trained a third to call referrals when I was on appointments. I soon learned that referrals were way too valuable to let someone else kill them. But cold calling? Just to make appointments? And I gave a great gift...just for the appointment? Highly profitable.

                John Durham can write you a complete A-Z script tailored to your offer at a very low cost. I'd take it. Clck in his Signature to see the rate.

                OK, I think you have given enough information for some real help to unfold here.
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  • Profile picture of the author John Durham
    Short Answer:

    If I was writing leads, I could guarantee a one out of 3 close for any "reasonably average" salesman. I think alot of lead people guarantee at least that. Doesnt mean its a "money back" guarantee. They may offer to rewrite any "unqualifieds" or "no shows"... the truth is most clients wont ever ask for rewrites ( A secret that seasoned business developers understand), but its good for the guarantee to be there.

    A guarantee is a standard part of being a person who sells high quality offline leads.

    Try him, thats the best I can say, or dont. Everything is a risk, but in answer, its not uncommon for lead sellers to offer guarantees. They are crafted many diverse ways...

    I would sell leads personally, but I am turned off by what people are willing to pay for them. It's a little insulting. I think my appointments are worth $200 per lead personally, but people, (hate to say it...) in "here" wont pay that.

    You know whats amazing?

    They mostly end up paying it anyway, and just dont realize it...nother story.

    I also hate seeing people get paid 2 cents per word to write articles when their talent is worth so much more.

    Yes, guarantee's are common.

    -John
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    • Profile picture of the author CreekChub
      Originally Posted by John Durham View Post

      Short Answer:

      If I was writing leads, I could guarantee a one out of 3 close for any "reasonably average" salesman. I think alot of lead people guarantee at least that. Doesnt mean its a "money back" guarantee. They may they may offer to rewrite any "unqualifieds" or "no shows"... the truth is most clients wont ever ask for rewrites ( A secret that seasoned business developers understand), but its good for the guarantee to be there.

      A guarantee is a standard part of being a person who sells high quality offline leads.

      Try him, thats the best I can say, or dont. Everything is a risk, but in answer, its not uncommon for lead sellers to offer guarantees. They are crafted many diverse ways...

      I would sell leads personally, but I am turned off by what people are willing to pay for them. It's a little insulting. I think my appointments are worth $200 per lead personally, but people, (hate to say it...) in "here" wont pay that.

      You know whats amazing?

      They mostly end up paying it anyway, and just dont realize it...nother story.

      I also hate seeing people get paid 2 cents per word to write articles when their talent is worth so much more.

      Yes, guarantee's are common.

      -John
      Thanks John. I'll be giving him a whirl starting Monday, regardless. I was mostly just curious what you seasoned fellas thought about the process in general, and where the price point was. Questions and things to ask, etc. And don't think the rest of what you wrote fell on deaf ears.

      If it works, it works. Nothing ventured nothing gained. I've done dumber (is that a word? I'm thinking so...) things with $1000.
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      • Profile picture of the author John Durham
        Originally Posted by CreekChub View Post

        Thanks John. I'll be giving him a whirl starting Monday, regardless. I was mostly just curious what you seasoned fellas thought about the process in general, and where the price point was. Questions and things to ask, etc. And don't think the rest of what you wrote fell on deaf ears.

        If it works, it works. Nothing ventured nothing gained. I've done dumber (is that a word? I'm thinking so...) things with $1000.
        $1,000 bucks for 20 leads?

        Even if you sucked at sales which Im sensing you dont... and you just ran the appointments, you would probably make a a couple of grand at least off that.

        Provided that these are all people who even slightly agreed to meet with you.

        Will come back to this tomorrow and try to get more specific... I need to re read the thread more thoroughly.

        Ps. If you are being graced with an offer to spend personal time with Ken Michaels... NOBODY IN THE INDUSTRY that I have ever met knows more about generating leads than him....NOBODY.

        "Pier-ee-ud"
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  • Profile picture of the author kenmichaels
    I feel like an idiot. I forgot to mention one of the MOST important things.

    Reading Nathans response made me realize it. Its been a long time since i had to buy leads.
    But not so long where as i should have forgotten something so basic.

    You need to ask the guy if the leads are exclusive.

    If they aren't, kill the deal and move on.

    If he says yes. Find out if that comes with an expiration date.

    Example: guaranteed exclusive for 30 days, then he resells them

    Also, another good question someone else brought up.

    Are these leads for phone sales or appointments?
    If they are appointments within a certain radius, that will drive the price up.

    If your looking to get leads in driving distance, i cant really help you to much.
    That is not something i have spent a lot of time perfecting.
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    • Profile picture of the author CreekChub
      Little update...

      I let him stew for a couple of days and went back with a zillion questions...

      As it turns out, he hasn't called for Web Design/SEO in about a year. It's been mostly storm damage leads, and setting appointments for merchant card services.

      I'm OK with that, but the truth is starting to come out a little. He sent me a few "leads" along with the MP3 recordings of how the phone call went. Decent stuff, from what I can tell. All three were within the last week, although, again, not in my particular niche.

      Told him I would give him $25 each for a trial run of 10. He didn't really like it, but eventually saw the light. If they work, I'll pay more than his asking price for a whole lot more on a regular basis. We'll see how it shakes out...

      Oh - and thanks for tips, fellas!
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