cold calling tracking sheet
I am preparing an excel sheet columns which would be help full for any cold callers.
Below are the columns I think it should be there before we start the conversation to any prospects, is there any thing I missed?
Columns
----------
S.No.
Date of call
Person's Name
Nick Name
Customer phone number
Follow Up/New Call -is it a follow up call or new call
Reaction of a customer- Friendly/Angry/rude
Q/A - (What are the questions he asked and what we responded)
Call Back time and date - When customer asked to call back
Email Id
Website Address
Comments
thanks
dj
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