Why on earth should someone listen to you?

2 replies
How can I put this gently...?

From the requests for help, the discussions here and some elaborate marketing funnels
I've been asked to look at...

one thing is crystal clear...

These situations would be avoided, made less difficult,
got to the sale faster and at a lot lower price.

Some examples...

Debating whether to ask is it a good time to talk.

When phoning you say, " Hi [name], who should I be talking with there about
getting you people [insert one very short sentence why they should listen to you] please?

They name the person and put you through to the person if available.
If not available, they tell you and you find out when, name.

On first contact by email you keep it short like your first phone call.

And the BIG key is you must have a very short, relevant and clear benefit/advantage.

Broad things like more sales, more leads, more seats filled in restaurant
don't cut it.

When you get talking with the decision maker
for the first time it's crucial to say the word if.

Example: Hi Bob, I'm calling to see IF I can get you [give a short, clear sentence what the advantage is to Bob]

Because you don't know if you can help him, you don't know if you want
him as a client and you aren't setting yourself for false expectations from the prospect.

Another words, nightmares later on.

And you get out of the pushing pulling back mode because you are now both working together to see if you both can stitch up a deal or not.
The prospect is now working to make it happen.

A example I came across this weekend. I was approached to initially look at the marketing message.

There was going to be a long multi step campaign.

Problem was they hadn't really boiled down the essence of a compelling message in one short sentence.

Now that I gave it to them, they are able to scrap all the direct mail campaign and just hit the phones.

The guy was from a systems and logical background.

Business is the right combination of human psychology and financial numbers.

Key takeaway is to boil down your message to it's bare essence that isn't generic
and hasn't been heard before.

It has to be an advantage that the prospect would want to hear.

Best,
Ewen
#earth #listen
  • Profile picture of the author PanteraIM
    A good introduction is sequenced in a way that ensures with 99% probability it is the first time they have prospected this way.

    We look at how our features advantages AND benefits can be used to solve a segments problem.

    Advantages are something which are overlooked, it's more than just features and benefits. Advantages are used when showing a comparison between your prospects product and yours, you show how they are better off from using it.

    Benefits are personalized to the PERSON and not the product.

    The more measurable each advantage and benefit is the more powerful an impact your call is going to have.

    We never mention features at the start of the call!!!!

    This kills the whole curiosity element of getting on the call with you.

    This is our bait to lead them into a discovery stage, so don't mention product features!!

    We also determine where our relative strengths and weaknesses lay through the use of a SWOT analysis. We use this for objection handling and crafting a specific USP and is our heavy hitter during the presentation.

    I call to find out what they are using at the moment and get their contact name as our research call.

    Then when i'm on the phone:

    'There are TWO specific reasons for my call today:

    I have researched your company, you specialize selling in xyz products and you have recently won a contract for xxx/they have opened up a new product line etc

    I recently spoke with ____ who informed me you are using ____ at the moment, is that right?

    The SECOND reason for my call today is..

    We have recently done some work with _____ who are local to you, are you aware of them?

    We've been able to ____ by xx% using these two little known features of "your thing."'

    Then you describe what advantages your product have over your prospects (you found this out in the research call). You show the benefits/improvements your product could do for the prospect What were the net gains in specific percentages, numbers, figures etc.

    To round this off we then sell to their emotions; how did they feel after they implemented your suggestions? Less stress, more freedom, optimistic, more business confidence? Sell to both sides of the brain, these are called impact statements and are very powerful after going thru your FAB curiosity statement.

    Then after all of this, you ask.

    'It sounds like you're in a similar position as ABC company. Do you have a few minutes now for me to ask you some questions to see if it's worth taking this conversation further?'

    And then you go into your discovery stage, presentation, CLOSE.

    Getting them to listen to you is showing you are someone worth listening to. Professional, researched, prepared. You show them the value of your conversation early on to satisfy a curiosity or need you sell to them early on in the call.
    Signature

    you cant hold no groove if you ain't got no pocket.

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    • Profile picture of the author ewenmack
      Panterra, you brought up a great point about timing...
      as in being alert to a change within the company
      which may have new funding, new direction
      which may require outside assistance to meet their new goal.

      Best,
      Ewen
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