"This jerk is wasting everybody's time..."

13 replies
Hey Offliners,

Last week I talked about getting in good with trade associations. It's a solid strategy that you should start working on immediately.

Based on the feedback I received, it's clear that everybody agrees that becoming the go-to marketing expert for a state or local trade association is really stepping up to the big leagues.

However, the one thing I forgot to mention is the groundwork you need to have in place to be considered a serious candidate to become a endorsed service provider.

Think about it this way.

You're asking a well-known, established and trust-driven organization to put their members into your hands and trust you to take good care of them, but you don't even have your act together?

Unless you're the second coming of Zig Ziglar, it's not going to happen.

You need to have a good solid business presentation. This is also known as the "smell" test. If you don't smell like you belong, then you don't belong.

So, how do you pass the "smell" test?

Well, here are a short (and admittedly NOT comprehensive) list of the important things you need to have in place:

- Office space (You don't have to sign a huge long term lease, but you do need somewhere to take appointments.)

- Professional website (obviously)

- Dedicated professional phone line. (a answering service is even better)

- At least one professionally tailored suit (or business outfit) that "looks" good on you and makes you "feel" good.

- Professionally designed business cards

- A system and process of effectively and efficiently working with prospects and clients.

Now, I know I need to be clear here, so let me say it loud and clear.

While it's mostly okay to "appear" to be a small-time hero when you're working with local small business owners, you need to "appear" well-polished and professional if you want to have a shot at breaking into the big-time.

Keep in mind that you're trying to get to the next level. So that means that you need to step your game up.

I know we're always being told that we can reach all of our dreams sitting in our underwear at our kitchen tables, but when you're ready to go to the next level, you have to take yourself to the next level too.

That means you need the "look" the part AND you need to be able to deliver the goods.

You don't want to be labeled as a jerk who's wasting everybody's time.

So, while we all want that influx of dozens of prospect beating a path to our door, many consultants I talk to simply aren't ready for the big time stage.

It's not hard to get prepared, but most are not taking the time to build a solid business foundation that will allow them to grow to the level they say they want to be at.

Don't be that consultant.

And don't get it confused. I'm not saying that you have to stop what you're doing right now to get everything polished.

However, I am saying that you should set aside a a couple of hours a week to get one more part of your offline business polished up really well so that it sparkles when your prospects are checking it out.

You'll thank me later.

Now, go sell something,

Chris
#marketing consultant #offline marketing #offline plr
  • Profile picture of the author kenmichaels
    Originally Posted by Chris Rivers View Post


    - At least one professionally tailored suit (or business outfit) that "looks" good on you and makes you "feel" good.

    Chris, I have nothing but respect for you ....

    but damn it ... your one of them ...

    uggg.

    My boss, who ran a 200 million dollar a year room told me i would never
    amount to anything ... if i did not dress the part.

    No joke, he pulled me in his office and made me feel like shit
    because i wasn't wearing Armani.

    Well. he was wrong and I still wear t-shirts and shorts.
    even to important meetings.

    Be comfortable for the sake of being comfortable ... not for any other reason.

    just my thought on the matter.
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    • Profile picture of the author IneedProfit
      Originally Posted by kenmichaels View Post

      Chris, I have nothing but respect for you ....

      but damn it ... your one of them ...

      "You're" is what you are looking for you. Sorry, it's just a pet peeve.

      uggg.

      My boss, who ran a 200 million dollar a year room told me i would never
      amount to anything ... if i did not dress the part.

      No joke, he pulled me in his office and made me feel like shit
      because i wasn't wearing Armani.

      Well. he was wrong and I still wear t-shirts and shorts.
      even to important meetings.

      Be comfortable for the sake of being comfortable ... not for any other reason.

      just my thought on the matter.
      "Comfortable" sounds like another form of modern day entitlement. There is a time and place for shorts and a t-shirt, but they have no place in business. There was a time when you went to church, a nice restaurant, casino, business meeting, etc -- in nice attire -- but I guess everyone is entitled to sloppy comfort these days.
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    • Profile picture of the author Arzak
      Originally Posted by kenmichaels View Post

      Chris, I have nothing but respect for you ....

      but damn it ... your one of them ...

      uggg.

      My boss, who ran a 200 million dollar a year room told me i would never
      amount to anything ... if i did not dress the part.

      No joke, he pulled me in his office and made me feel like shit
      because i wasn't wearing Armani.

      Well. he was wrong and I still wear t-shirts and shorts.
      even to important meetings.

      Be comfortable for the sake of being comfortable ... not for any other reason.

      just my thought on the matter.
      Yeah I think this is arguable. You don't really need to wear a suit. If you don't know the prospects well yet, just dress nicer than them, but not so much where they'll feel uncomfortable just being around you and you feel awkward being there. If they're in a professional industry a suit would obviously be a good idea.
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  • Profile picture of the author Jason Kanigan
    @Ken

    I think you're going to run into two kinds of people: those who care how you dress, and believe that demonstrates how well you do what you do, and those who don't.

    I remember reading a Dan Kennedy book back in the mid-90s in which he shared a story of a bank manager telling him, "You can't be a company owner: you're not wearing a tie."

    There are enough of those who don't care how you dress out there to make a great living on. But you are still going to run into those for whom it matters.

    And the better known you are for what you do, the more "eccentricities" you can get away with.
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    • Profile picture of the author IneedProfit
      There is a middle ground between Versace, and dressing like a beach bum.
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    • Profile picture of the author IneedProfit
      Originally Posted by Jason Kanigan View Post

      @Ken

      I think you're going to run into two kinds of people: those who care how you dress, and believe that demonstrates how well you do what you do, and those who don't.

      I remember reading a Dan Kennedy book back in the mid-90s in which he shared a story of a bank manager telling him, "You can't be a company owner: you're not wearing a tie."

      There are enough of those who don't care how you dress out there to make a great living on. But you are still going to run into those for whom it matters.

      And the better known you are for what you do, the more "eccentricities" you can get away with.
      Not many will care about the brand, price or fashion of your clothes. With that said, try to show some respect for yourself and the others you're doing business with. Try to be half way presentable.

      I agree with the OP, and this is something I wrote a long time ago:

      "Does what you wear matter? Hell yes. If you are meeting prospects in person, they see you before you ever open your mouth. Even if you are calling out to your prospects, if you are lounging in your shorts, you probably sound like you're at the beach. There is no such thing as being overdressed, and you are only as good as you feel."

      Even though I am only thirty-two, and won't fly without a jacket, I don't expect that of you. It's hard to explain, but if you come to do business with us, I expect you to respect us. That means at least wearing some nice jeans and dress shirt.
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  • Profile picture of the author Chris Rivers
    Hey Ken,

    It sounds like you're able to pull it off and make it work well for you.

    I'm not that lucky.

    I don't know anything about your personal appearance, but I know me.

    I'm a 6'8" 280ish lb black man and I've lifted weights for the last 20 years, so I have mass.

    I love wearing loose fitting jeans, with timberlands boots and some type of athletic shirt.

    In my free time, I'm a walking stereotype.

    However, when I'm on the clock, I dress like the stereotypical businessman and it feels just as good to me as when I'm hanging out in my jeans and tshirt.

    Maybe we're coming from two different places, but I find that I'm better received when I don't look like I'm there to rob the place.

    Okay, that's extreme and kinda funny, but you get my point.

    You're in the 1%-5% who can pull it off.

    The rest of us need to dress to the level of the prospects or clients expectation to a reasonable degree.
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    • Profile picture of the author kenmichaels
      Originally Posted by Chris Rivers View Post


      I'm a 6'8" 280ish lb black man and I've lifted weights for the last 20 years, so I have mass.
      So your the big black guy that just got of prison?

      J/K

      my brother thinks the same way. My uncle came up here and saw my two offices ( now just one "consolidated") he told my family up north i was doing well.

      my brother called and asked me about things. I hedged, he knew it, i knew it
      so he asked me what car i was driving,

      it was a 15 year old nissan,. I told him. he says, well i guess you aren't
      doing that goo then

      not good job, not good luck, not knock em dead...

      just "I guess you arent doing that good then"


      such bs.... but he is family ... what are you going to do?

      so yeah, i get the appearance thing.... completely

      appearances matter to many ...
      I am lucky, I made my business not matter on my appearance.
      I have long hair in a pony tail, i wear a backwards baseball cap
      I dress in a t-shirt and cargo shorts.

      that's my look .... yes I have lost clients... but i gained some too.

      my appearance does not matter ... just my skill.
      I got it and you believe it... or you don't.
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      • Profile picture of the author Arzak
        Originally Posted by kenmichaels View Post

        So your the big black guy that just got of prison?

        J/K

        my brother thinks the same way. My uncle came up here and saw my two offices ( now just one "consolidated") he told my family up north i was doing well.

        my brother called and asked me about things. I hedged, he knew it, i knew it
        so he asked me what car i was driving,

        it was a 15 year old nissan,. I told him. he says, well i guess you aren't
        doing that goo then

        not good job, not good luck, not knock em dead...

        just "I guess you arent doing that good then"


        such bs.... but he is family ... what are you going to do?

        so yeah, i get the appearance thing.... completely

        appearances matter to many ...
        I am lucky, I made my business not matter on my appearance.
        I have long hair in a pony tail, i wear a backwards baseball cap
        I dress in a t-shirt and cargo shorts.

        that's my look .... yes I have lost clients... but i gained some too.

        my appearance does not matter ... just my skill.
        I got it and you believe it... or you don't.
        The millionaire mindset . Reminds me of "The Millionaire Next Door"... I need to read that.
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      • Profile picture of the author Claude Whitacre
        Originally Posted by kenmichaels View Post

        my brother called and asked me about things. I hedged, he knew it, i knew it
        so he asked me what car i was driving,

        it was a 15 year old nissan,. I told him. he says, well i guess you aren't
        doing that good then


        not good job, not good luck, not knock em dead...

        just "I guess you arent doing that good then"
        I own two cars, A 2004 and a 2007 PT Cruiser. Neither one has more than 30,000 miles on them. Not a scratch...no rust, both sound like new. Not expensive cars...not new.....I know.
        So?

        My brother in law said "Can't you afford a new car?"

        I said (I kid you not) "Yes. Do you know who drives new expensive cars? Employees. People who need to impress other people. People who sell to people like me".

        When we were looking at homes. We liked the one we live in now. I looked at my wife and asked "Is this nicer than any of your family's homes?"

        She said "Yes". She thought I was kidding.

        I said "Much better?" She said "Yes, Dear..much better".

        I said "Good, after we buy it... invite them over"

        Sorry folks, I'm as petty as the next guy. Twenty years of "Did you find a job yet?"...and "You sell vacuum cleaners? Oh my Lord! How do you make money doing that?"

        And I admit, that a couple of times...I've left a copy of a magazine with me on the cover...or a copy of a book I wrote...sitting on an end table....when I knew they were coming over.

        Take That.
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    • Profile picture of the author Claude Whitacre
      Originally Posted by Chris Rivers View Post

      Hey Ken,

      It sounds like you're able to pull it off and make it work well for you.

      I'm not that lucky.

      I don't know anything about your personal appearance, but I know me.

      I'm a 6'8" 280ish lb black man and I've lifted weights for the last 20 years, so I have mass.

      I love wearing loose fitting jeans, with timberlands boots and some type of athletic shirt.

      In my free time, I'm a walking stereotype.

      However, when I'm on the clock, I dress like the stereotypical businessman and it feels just as good to me as when I'm hanging out in my jeans and tshirt.

      Maybe we're coming from two different places, but I find that I'm better received when I don't look like I'm there to rob the place.

      Okay, that's extreme and kinda funny, but you get my point.

      You're in the 1%-5% who can pull it off.

      The rest of us need to dress to the level of the prospects or clients expectation to a reasonable degree.
      Chris; Well, you have a sense of humor, and you're intelligent.

      Yes, there are stereotypes in this world. A huge black man (6 ft 8 inches? Jeesh!) is simply helped more with dressing well. It says "I know I'm a giant..but I won't eat you".

      You do have a huge advantage. Big powerfully built men are taken more seriously. You are impossible to ignore.

      And how you dress does make a first impression. But I think that after 5 minutes, you're either smart...or your not. You have something to offer...or you don't.

      I can see how, the first few seconds...you would be intimidating. But again, a few minute later, you have either captured their interest or you haven't.

      And I hate to say this, but in some areas, a large black man has to show that he's not "dangerous", and dressing well is the way to do it. The fact that you get that, and can say it...is helpful.

      I wear a suit when I'm speaking to groups or selling a client in their place of business. It's expected, and I get better results.

      But I sold in people's homes for a few decades in jeans and a dress shirt.
      It helps that I shaved (no mustache or goatee), combed my hair back, and had no jewelry (maybe a watch). I just dressed so that nothing I wore could cause a negative reaction. Smoking (or smelling like smoke) chewing tobacco, having earrings, piercings, tattoos, wearing sandals......almost anything can cause a negative reaction. I always told my reps "Dress clean and boring. Look Mennonite". I even wore steel toed black work shoes. It was a blue collar area...and I wanted to look like them.


      In my retail store, I wear a tee shirt that has my store name on it...and jeans.
      I look like a store owner that works fixing vacuum cleaners...which I never do myself.

      Anyway. If you are huge, Black, Asian, a great looking woman, short....or anything that draws attention...that can be an asset, because it helps the story your new client tells their friends...

      "You're not going to believe this! This giant muscular black guy came in my store...then he grinned, put out his hand...his hand is bigger than my foot!...and he gently shook my hand, like he didn't want to break it...and I let out a sigh! Whew! And I found out that he sold online marketing services....."

      See? It just adds to the story they tell.

      When I hired salespeople, I wore a suit. I'm not a "suit guy", and I don't know that it made a huge difference.... but it was habit.

      But in selling a business owner, I think it helps. I know it helps my sales when I'm on stage. Black suit, light gray shirt. Black socks, shiny black shoes.

      If you put me in front of a black curtain, I look like a huge head floating around.

      My car? Maybe not new...but never a spot of rust, never dirty. Never a mess. Because when I'm selling, sometimes they see the car before they see me. So the car looks good.

      Has that fact made me a sale? Ever? Maybe . Maybe not.

      But when they see me? "Balding middle aged flabby guy that doesn't move quickly" is what they are seeing. And then I start talking....and nothing else matters.
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  • Profile picture of the author Aaron Doud
    I think it very much depends on who you are marketing too.

    I like to point out how in the car sales world there has been a move away from suits. For today's consumer that was too stuffy. They wanted to work with people who were like them. Thus we have dealerships full of people in polos.

    Hell on Saturdays at the RV dealership here our sales guys get to wear jeans or shorts depending on the weather. We could do it all the time honestly because it fits the image and lifestyle we are selling.

    A few years back I was a Sales Manager for American TV & Appliance. There the Sales Consultants wore shirts and ties with some in furniture wearing suits. Why? Because that is what the customers expected. We were not Best Buy and had to look the part.

    Personally I think you should wear what you are comfortable with. That means marketing to those who will be comfortable with how you dress. If you love wearing flip flops don't market to bankers and large corporations. If you love wearing suits don't market to college students.

    You can change yourself or you can change your niche. But smart selling is knowing that the image matters. And sometimes the people who don't seem to fit are promoting and image of being different on purpose. The Steve Jobs of the world don't wear suits on purpose.
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  • Profile picture of the author NewParadigm
    the simple answer is: Your manner of dress should be customer driven. Know your audience just like tweaking your pitch for your audience, dress is a part of that IMHO. Unless you are so well known and making so much money you really don't give a crap
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