What to do when a client refuses to pay the price you ask for

by internetmarketer1

Posted: 10 years ago 14 replies

OFFLINE MARKETING

There really is a huge deal of problems most people deal with regarding having their clients pay the price that they ask.

This is not that uncommon, especially for those businessmen who are somewhat scared to invest in the services you have to offer.

Leave them

This is sometimes the only thing that you can ever do since the majority of business owners who don't want to pay what you ask them are not the type of business you want to be working with. Some of them are just not your ideal customer. If they don't appreciate the work you put in, then just leave them. There is a big chance they won't be there to pay you the money you do deserve in the future.

Negotiate
Always remember that when a client is still appreciative and professional, then simply negotiating is the place to go to. Of course, you always want to do this first, especially if they are very intrigued and need your help. However, always remember that some people are just not the ideal customer. Again, it all boils down to your understanding and how they treat you as a service provider.

Hopefully, this can help you find out which road to take; leaving them or settling down to negotiating.

#client #pay #price #refuses

oliverj87 10 years ago

This goes back to what you mentioned before about perceived value, in most cases instead of agreeing to a discount I'll agree to drop the price a little in and up sell another service at a discount.

Something small I know wouldn't take me long to do, but in turn would actually bring in more than what I was originally asking for.

Jay
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abesha 10 years ago

Quite frankly, i think there is one rule that applies to ALL and ANY sorta business. Whether an on line, seo, or a store front mom-and-pop store. And it's usually the hardest, hence no successful businesses galore. I would suggest you do one thing ONLY, and focus on this one thing.....Rule#1 - Earn your way in. Meaning, build your clientele-list painstakingly, one at a time. Once you have this list, it is the ONLY way that i know you can switch the rules on the negotiating table. You put your folder filled with past-clients list, and you let the potential-client sift through it while you sit back and watch and ask you "How can you get started?" It is blatantly simple, and blatantly ignored. REPUTATION baby, the only thing that counts, ever counted and will ever count in business. And REPUTATION is not built over-night. You will not find a magic bullet answer in this thread or anywhere else. Get that one client, and work on the second and go on to the third. Even if that means, you will work for cheap, or pro-bono for the first client in exchange for a testimonial that screams "I AM HAPPY, MY LIFE HAS BEEN FOREVER CHANGED BY YOU". That testimonial is worth more than anything, because it will play an integral role in every penny you earn in the future.
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- MohdFikrin 10 years ago
  
  Before u leave them
  
  u should think.did your client already see the VALUE that u will give to the them.Some people just blindly refuse to pay anything.Thats why before u go to the "money part" u should explain to them in detail especially BENEFIT they will get and make sure the warm enough before u ask money from their pocket
  
  just my opinion
  
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Samuel Adams 10 years ago

If you're really that good, the clients will be happy to get on your waiting list for yours services, not arguing with you over price.
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misterme 10 years ago

It's one thing to say "not my client" and move on when it's truly the case and it's another thing to figure out why the process resulted in a client objecting over price and fixing the bits of the process where it may have gone wrong rather than summarily assigning fault to the prospective client as the default. It takes two to tango.
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Jason Kanigan 10 years ago

Yup, you might want to find out the REASON they are unwilling to pay the price you stated.

Maybe they just like to negotiate.

Maybe you missed a step in your sales process.

"Them" seeing the value in our product or service is always OUR responsibility as the salesperson. If they don't see it, they're not stupid; we didn't do our job well enough.

Sometimes, however, people are simply not a fit.

They may be in a terrible financial situation. Would you want to shackle yourself to a client going down the tubes no matter what you do?

They may have no need for what you offer. If a prospect is comfortable where they are, it's going to be very difficult to change their mind.

They may be a bad fit on personality. We don't want to work with people who are going to be difficult.

Those are some reasons why we legitimately would not want to work with someone. But if it's "They just don't get it," we probably did something wrong.
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club20coaching 10 years ago

Don't waste time... time is money and there are plenty more customers to be made. Imagine a farmer who leaves 200 cattle to chase his best heffer, only to return to find the rest of his cattle gone... he was so worried about the one, that he lost the rest of his income. Time is money!
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Matt Lee 10 years ago

Anyone who is "sold" on you or your services most likely won't ask for a discount. If you have properly conveyed the value in your services they should be surprised your rate isn't higher.
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bizgrower 10 years ago

Makes the case for using price - or a price range - as a qualifier so you don't
waste time on suspects.
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- bigjc 10 years ago
  
  When I work with clients I've kinda classified them into segments of personality types. Depending on how they act while I talk with them I set my price higher or lower in order to plan a negotiation. If or when the price is refused I aim to negotiate not just price, but value.
  
  For example, the client refuses to pay $500 for an order. I can negotiate the price down, but I could also compromise another factor like free shipping, or more free time on their part. By making them aware I typically can keep the price the same, but sometimes I have to lower the price.
  
  I typically know what prospects I will dump before I finish a sales call. I have no patience for people who simply want to argue and waste my time, but want to make it seem like they are interested in buying.
  
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patadeperro 10 years ago

If they are not willing to pay the price you gave them is because you are prospecting wrong, that is why I am against cold calling, it leaves you with a very weak position, you have no area of manouver, since you are showing from the begining you desperately need their business
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trader909 10 years ago

then he's not client he's a welcher. Cut off.
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trader909

10 years ago

Never be in position where you are selling a commodity and the customer has the power.

"Here's my offer........here are my t.o.s. and prices. Accept it or move on. Your loss."

would you rather go after 500 business at $200 monthly profits?

Or have 15 at say $15,000+?

Given the choice which option would you chose? which one offers a more relaxed method?