Call Recording Illegal?
Someone please answer or confirm if call recording is illegal for lead gen if I put " This call may be recorded for Quality Assurance Purposes" when a person calls my twilio number that is then forwarded to a client.
here are two quotes i've read
Everyone that is worrying about legal recourse... I must chime in because I OWN a phone company and have telecom licenses in several states. RELAX! As long as you announce that "this call may be recorded for quality assurance" you are covered! PERIOD! All you that want to argue, please do not bother as, I have been a paralegal for 26 years now as well and know how the law is implemented based upon the statute. |
Not sure where your from but most inbound call are recorded for quality assurances, as long as they know it might be recorded, which you have a little audio in the beginning nothing illegal at all. |
I live in California. Is call recording illegal if i put that statement before calls? Is it an issue in this state.
Give me a definite answer thanks.
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