What "real value offering" should I make when pitching a new website (development)?

23 replies
Hello Warriors,

I'll cut right to the chase...

Let's say I've identified a restaurant that doesn't have a website yet, and I want to go in and pitch them one saying they should have a web identity.

But, we're in 2014... and merely having a website is only as good as (probably not, actually) having a phone number. The real value is in getting people ringing that number. The same applies for a website. If the target market isn't visiting the website, it's no good.

So... what should I offer, in addition to a gorgeous website, that sweetens the deal? What says "this is good value for my money" in the customer's mind?

I plan to charge a $199 fee for the service, hosting and domain included (for the first year). It's not a big fee, so I won't be able to offer ongoing services or a truly unique, custom design.

I'm not an SEO expert, but I can do the initial bit of on-page SEO when setting up the website for the $199 price tag. WordPress is the platform I'll be pitching.

If there's something else that I should be putting out here that helps you help me, please ask away.

Thanks
#development #make #pitching #real value offering #website
  • Profile picture of the author Jasonsmith123
    Your idea is good but you have to be very careful while pitching deals. In addition to pitching them a website, you could also pitch them a marketing plan as an add on feature to boost their search engine visibility to increase their business leads. This may also sound interesting to them and they may also throw some extra bucks for a marketing plan.
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    • Profile picture of the author theultimate1
      Originally Posted by Jasonsmith123 View Post

      Your idea is good but you have to be very careful while pitching deals. In addition to pitching them a website, you could also pitch them a marketing plan as an add on feature to boost their search engine visibility to increase their business leads. This may also sound interesting to them and they may also throw some extra bucks for a marketing plan.
      Will they see any value in me providing them a flowchart-styled marketing plan if I cannot deliver it as a service? Like I said, I cannot offer SEO services at the moment apart from doing the initial on-page SEO while setting up a website for the clients.

      I was thinking of stuff like creating a presence for the businesses on social platforms like Facebook & Foursquare, a Google Places listing, local directory submissions, etc. These can pretty much be automated or done quickly. But then again, having presence on these platforms is still no better than just having a phone number. The target market to see it. That's where the real value is.
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      • Profile picture of the author DABK
        Offer them a website with a way for them to build a list / so, website, a way for him to get them to the website... See WillR's program here on this forum... the one that ... This one: http://www.warriorforum.com/warrior-...just-lazy.html
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        • Profile picture of the author theultimate1
          Originally Posted by DABK View Post

          Offer them a website with a way for them to build a list / so, website, a way for him to get them to the website... See WillR's program here on this forum... the one that ... This one: http://www.warriorforum.com/warrior-...just-lazy.html
          Awesome... This is a good value offering I could add and also increase my price a bit. Thanks for sharing this one.
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  • Profile picture of the author theultimate1
    How about running a weekly newsletter as an add-on where I provide easily-implementable marketing ideas to my clients? I could provide the graphics kits (resources) if/as applicable to those particular ideas in a generic nature so as to be applicable to businesses in different niches (at least the Top 5 niches from my client base)... for free.

    Does that make sense at all?

    I'm still looking forward to some real good value offerings that I can provide to my clients. So, any and all ideas are welcome.
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    • Profile picture of the author jtr8178
      Also, offer a monthly fee to provide google analytics to them as well.

      Send it in a clean report for a 5th grader: number of visitors, time spent per visitor, etc...
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  • Profile picture of the author jtr8178
    Most local reasturants near me are horrible websites. Offer a basic website with add ons

    +$50/month to send 1 email
    +$25/month to post xx times to twitter/Facebook
    Charge extra to print up stickers or flyers with their Facebook/webpage info
    Offer a nicer level website for more a month
    Charge to create a picture menu for them
    Charge for more pictures of their place to be on the website
    Charge to do a chef or owner profile page
    Extra to integrate a reservation system
    Extra to create a Special drink menu with pics
    Create mobile version
    Place them in google places properly
    Charge monthly to monitor and respond on yelp
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    • Profile picture of the author theultimate1
      Originally Posted by jtr8178 View Post

      +$25/month to post xx times to twitter/Facebook
      Create mobile version
      Place them in google places properly
      Charge monthly to monitor and respond on yelp
      These are a few things I would like to offer, because these help bring in traffic. If I was a restaurateur, that's what I would want most as far as my website was concerned. Also, I would prefer to offer something that I do once for the client and then it's on his efforts. For example, the Google Places listing. I could create that and listings on many more relevant platforms for the client such as Foursquare, Yelp, etc. I reckon that there are easily at least 20-30 of such platforms. I could definitely provide the client access to a dashboard using which he could either promote his business (by posting relevant stuff) across these platforms, or provide video lessons to handhold/assist him to figure out how to do it.

      As is the entire world these days, I'm also a big fan of the 'subscription-based add-on services' model. However, in this thread, I'm looking at getting the client in with a commitment of around $199 one-time to see great value in what I'm offering.

      Originally Posted by jtr8178 View Post

      Extra to integrate a reservation system
      This is definitely doable and is a nice suggestion that means $$$ for the client. Which reservation systems do you suggest? OpenTable? Or are there others you would be aware of?

      Great suggestions by the way. Thanks
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  • Profile picture of the author Peter Lessard
    You asked "What says "this is good value for my money" in the customer's mind?"

    The answer is more sales!

    Business owners for the most part could care less about web sites, social media, news letters etc... unless you go in with great confidence that whatever you sell them will make them money.

    My approach over the past decade has been simple. When I see a niche and find a way to make them more money with my bag of tricks I get a client in that niche and do just that even if I had to work almost for free for the first one. Then with proof and confidence it becomes easy to sell that over and over again for much more money.

    I decided a long time ago that even if I could sell something to a business owner I would not sell it to them unless it would make them more money than it cost them. 14 years later I am still in business and get regular referrals and the average price tag of my client base has gone from a few hundred dollars to several thousand monthly per client.

    When I seek advice on what I can do in a new niche I pay attention to answers that include results. If I hear "I put in place text marketing campaigns that offer last minute deals and increase my clients overall monthly business by 20% by filling their slow days" that really gets my attention.

    You have been given several add on services. I would put them to the test, find the ones that work and dump the ones that do not. Only sell the ones that make the business owners money and you will be in high demand.

    Good luck!
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    • Profile picture of the author theultimate1
      Originally Posted by plessard View Post

      You asked "What says "this is good value for my money" in the customer's mind?"

      The answer is more sales!

      Good luck!
      More sales. That's exactly the reason why I put this thread up. Well, I was going after 'targetted traffic' to be specific though.

      Like I've already echoed your thoughts, having a dandy flashy website will do no good unless there are so many people from the target market seeing it. I'm just looking for things I can provide in a one-time deal to the client that would help him see more visitors landing on his site.
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  • Profile picture of the author kemdev
    Take it from experience. No business will believe they are going to get a good product (ie more sales) for $199. You're not even in the ball park at that price.

    I use to sell sites at $500 a pop. I thought that was a fairly cheap price and I would make more sales that way. Wrong. I combined services, bumped to $1,500 and made waaay more sales at that price. And guess what? They were easier sales, believe it or not. Then I did the same and bumped prices to $3,500. Same thing. I got taken more seriously. Price became less and less of an issue the huger I raised my fee.

    This of course only matters if you can provide them a return at that figure. Can you?
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  • Profile picture of the author James Hensley
    Another benefit to biz owners that shouldn't be overlooked is the difference in the freedom that comes with owning a website vs using other social platforms. I think that giving them a website that can do something completely different than gmaps, yelp, fb is a big selling point. For example, the ability to convert their visitors into actual contacts. (list building)

    If you have experience with promotions/copywriting and emailing systems then you can go on to upsell them your consultation on that process.

    I like Plessards advice, your services should be presented and capable of turning the website into a tool to get them closer to getting paid and then you will get paid
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    • Profile picture of the author Adam Gersbach
      There are some really cool suggestions here worth thinking about.

      I would offer a few high-end options as well. Initially you could resell James Schramko's services. See: You deal with your customers, we supply you with quality services

      You could also study material by Alex Becker and consider joining his community and in a few months you can become an SEO pro.
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      • Profile picture of the author theultimate1
        Originally Posted by kemdev View Post

        Take it from experience. No business will believe they are going to get a good product (ie more sales) for $199. You're not even in the ball park at that price.

        I use to sell sites at $500 a pop. I thought that was a fairly cheap price and I would make more sales that way. Wrong. I combined services, bumped to $1,500 and made waaay more sales at that price. And guess what? They were easier sales, believe it or not. Then I did the same and bumped prices to $3,500. Same thing. I got taken more seriously. Price became less and less of an issue the huger I raised my fee.

        This of course only matters if you can provide them a return at that figure. Can you?
        $199 is now, at best, a random figure. I'll probably be looking at $399 to start with. I'll raise my prices and test if that works later on. But, I currently want to make a one-time sale. I don't intend to provide ongoing monthly retainer services. I know the trend is marching towards the opposite direction. I'm not writing that off. I'm just looking for ways I can provide real value to my client that brings the client a return on investment (like you suggest, and what I'm also interested in since Post #1) from that one-time purchase... before applying the subscription model. Surely the subscription model (preferrably SEO and SMM services) would be the good value for the clients. But, my question is what else is good value that doesn't require me to work on the client's website on a daily/weekly/monthly basis. That's the cake I'm wanting to have.

        Originally Posted by James Hensley View Post

        If you have experience with promotions/copywriting and emailing systems then you can go on to upsell them your consultation on that process.
        That's a monthly retainer kind of service. I currently don't intend to provide that.

        Originally Posted by Adam Gersbach View Post

        There are some really cool suggestions here worth thinking about.

        I would offer a few high-end options as well. Initially you could resell James Schramko's services. See: You deal with your customers, we supply you with quality services

        You could also study material by Alex Becker and consider joining his community and in a few months you can become an SEO pro.
        I could consider reselling proven services in the future, but not currently. Also, at the moment, I don't intend to become an "SEO Pro" to offer SEO services for a monthly fee.

        I'm looking to make a one-time sale and provide the best value that it can to my client.

        I do thank everyone for their suggestions though. I'm looking forward to some more ideas here. So, keep it coming Warriors...
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  • Profile picture of the author jtr8178
    If original poster is trying to stay in the $199 range, there is probably a free/cheap service to deliver website results each month.
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  • Profile picture of the author kemdev
    If I were you, I would go no lower than $500. Even this figure is low.

    Anything less and you seem incompetent. Again, this is from experience. Selling a $500 website is actually harder than selling a $1,000 one, in my opinion.

    As for value? Do this after the website is up (and explain this to your prospects):

    -- Google+ profile (with authorship. also, Analytics & Webmaster tools)
    -- Bing Local
    -- Yahoo Local
    -- at least 30 citations with photos, website link, full description, etc...

    This at least gives your client a shot at having their website found online. And it's a hell of a bargain for $500, one-time. Do a few of these to get your feet wet then bump your price to $1,000 or more.
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    • Profile picture of the author savidge4
      I personally do exactly what you are suggesting. In general one time sales. build the site and move on. ( I charge in the $1000+ range ) In todays market Google places, Bing Local, and Yahoo local ( with no less than 25 citations ) are a REQUIREMENT. YOU however can say these are added value services.

      As I see it, with the target that you have "A Restaurant" a mobile site is again a requirement. With a mobile site, you get the added feature of push to call button, in addition to a push for driving directions. ( you can not do these with a desktop site ) As a resource for this consider something like net object's mobile builder its something like $50.00 a year ( super easy to develop - you can actually build a site prior to gong in as a demo to show client )
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    • Profile picture of the author AussieT
      Would you do the work your self or outsource it?

      Originally Posted by kemdev View Post

      If I were you, I would go no lower than $500. Even this figure is low.

      Anything less and you seem incompetent. Again, this is from experience. Selling a $500 website is actually harder than selling a $1,000 one, in my opinion.

      As for value? Do this after the website is up (and explain this to your prospects):

      -- Google+ profile (with authorship. also, Analytics & Webmaster tools)
      -- Bing Local
      -- Yahoo Local
      -- at least 30 citations with photos, website link, full description, etc...

      This at least gives your client a shot at having their website found online. And it's a hell of a bargain for $500, one-time. Do a few of these to get your feet wet then bump your price to $1,000 or more.
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    • Profile picture of the author theultimate1
      Originally Posted by kemdev View Post

      If I were you, I would go no lower than $500. Even this figure is low.

      Anything less and you seem incompetent. Again, this is from experience. Selling a $500 website is actually harder than selling a $1,000 one, in my opinion.

      As for value? Do this after the website is up (and explain this to your prospects):

      -- Google+ profile (with authorship. also, Analytics & Webmaster tools)
      -- Bing Local
      -- Yahoo Local
      -- at least 30 citations with photos, website link, full description, etc...

      This at least gives your client a shot at having their website found online. And it's a hell of a bargain for $500, one-time. Do a few of these to get your feet wet then bump your price to $1,000 or more.
      Hey kemdev,

      Fantastic!

      May I probe some more? What are the usual objections you get from your prospects and how do you handle them?

      I could go as far as offering to do a bit of SMM for them using a tool like HootSuite for a month for them, if they provided the content. I could give them a few ideas and follow up with them after the sale to request them to share a few pictures or content to post on their Fb page or to tweet on their twitter page, etc. That way, they at least get an initial bit of traffic. To me, that's the value I'd be offering to them... a few target audience eyeballs. Or should I do something else/better?

      Note: I want to keep it a one-time sale for now. I want to make the sale, set the site up and the other value adds like you've suggested... all in a span of 2-3 days, and move to the next client.
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  • Profile picture of the author kemdev
    I do the work myself. It's not as hard as people think, especially Wordpress.
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    • Profile picture of the author Adrian John
      Don't you think outsourcing and focusing on getting more sales would increase your revenue, client base and free time?
      You can always up-sell later more services and I bet that up-selling to 5 clients you did all the work for, or 10-15 clients your outsourced will be making a huge difference, in your pocket and in free time for your life pleasures(family, fun etc.). Think about it


      Originally Posted by kemdev View Post

      I do the work myself. It's not as hard as people think, especially Wordpress.
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  • Profile picture of the author MrFume
    A really cheap for you to provide, and massively valuable to the Restaurant owner (along with the suggestions already offered you) is to go into the restaurant with your iPad/iPhone and take some nice photos-even of newly prepared dishes. Go home and compile a quick 1-2 min video with restaurant details address, cuisine style and the rest...upload to Youtube, rank the crap out of it by optimizing the title/description/location details and over a week it should rank well for local area-Boom you have a regular asset with advertising/SEO clout-extra $400 per month on your bill.
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    • Profile picture of the author theultimate1
      Originally Posted by MrFume View Post

      A really cheap for you to provide, and massively valuable to the Restaurant owner (along with the suggestions already offered you) is to go into the restaurant with your iPad/iPhone and take some nice photos-even of newly prepared dishes. Go home and compile a quick 1-2 min video with restaurant details address, cuisine style and the rest...upload to Youtube, rank the crap out of it by optimizing the title/description/location details and over a week it should rank well for local area-Boom you have a regular asset with advertising/SEO clout-extra $400 per month on your bill.
      Awesome [actually, SEXY was the word that came to mind first]... Although I intend to still be in the one-time sale game, I think this is certainly very good value... Thanks a BIG BIG ton

      In cities that I cannot travel to (as I intend to sell to businesses in those by phone and e-mail), I guess I'll have to ask the restaurateur to click some nice pics and share them with me to see some ***Abra-Ca-Dabra***
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