Sales Call [Phone Appointment] Process
I have an appointment Friday with a psychologist who wants web design and SEO but not for his practice but a new business.
Anyways, I was wondering how everyone else's sales calls usually go.
I was thinking that ideally I'd like to speak about 25% of the time and him 75% of the time and I'd go about that by asking him some questions.
Is it weird to start the call off and introduce myself and then ask him if I could ask him a couple questions? Ideally I'd like him to see the problem and need for what services I can provide (web design and SEO) and I'd like to do that through a few questions.
Then after all that try and get a 50% deposit payment or if not, at least a definite next step such as another call etc.
Mainly for the appointment, he was looking for our prices and timelines for the services but I don't want him to get that info and run.
So, how do your calls usually go? What kinds of questions do you ask? I am a little nervous because I don't do sales calls but I'd like to try for the experience, thanks.
PS- I have posted this to ask you all because I have no experience in sales calls and have no clue if what I am expecting is even close to what the reality of a phone appointment/consultation really is.
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