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Don't use exoclick!

by octoma
4 replies
  • PPC/SEM
    • |
Hey guys. Exoclick just stole my money and gave the shaft. I want to warn anyone who is thinking about using them.

Without dropping any links or tooting my horn, I'll give you the rundown on my site:

* site is 10 years old
* site is 47% organic G/B/Y search but mostly Google
*53% return traffic
*made $xx,xxx.00 dollars so far this year from just one of my other ad networks
* in 10 years I have never been banned from any network (EVER).

I've used Exoclick in the past for 1 or 2 ads and have made hundreds of dollars with them (never a problem).
Haven't used them in about a year and decided to replace one of my ad spaces with their ads.

in about 24hours I sent them roughly 50k impressions and about 80-90 clicks earning about $125.00 then boom! $75 vanishes.

I contacted them about it and this is what I got 2 minutes later:
----------------------------------------------------------------------------------------------------------------------
Hello XXXXXXX,

Thank you for contacting ExoClick Customer Services regarding your account.

On review of your site(s) performance we have decided to reject your sites as they are not meeting the expectations of our advertisers.
As such no pending earnings will be paid, as some advertisers will need to be compensated.

Additionally your account have been closed as we will be not be able to work with you in the future.

We wish you well in your future endeavours.

Best regards,

Lavinia
ExoClick Customer Services


Am I missing something here? I send you 50K impressions, generate $125.00 from focused top tier traffic and you pull this?
#exoclick #ripoff #scam
  • Profile picture of the author octoma
    I try to be fair in all of my dealings. With that said, here is the most recent update on my issue with Exoclick. I want to tell the whole story and not some pissed off rant. I run a business and understand fully what reputations are about.

    I got an email this morning telling me that a mistake was made in regards to locking down my account:::

    ------------------------------------------------------------------------------------------------------------------------------

    Hi Xxxxxxx,

    Thank you for contacting Exoclick Customer services inquiring about your publisher account earnings.

    Please accept our most sincere apologies. We have reopened your account. We look forward to continue with our mutually beneficial collaboration.

    Regarding to the earnings you are reporting as missing on your account, please note, as per Exoclick Guidelines:

    "Publishers are entitled to their earnings if they were generated in the current year or the previous year. Everything accumulated before this time is not included in future payments."

    https://www.exoclick.com/guidelines/

    Please visit this link, it contains useful tips and advice to help you maximize your Exoclick experience: https://www.exoclick.com/help/

    For any other questions you may have, we are more than happy to help you 24/7.

    Best regards

    Claudia
    ExoClick Customer Services
    -----------------------------------------------------------------------------------------------------------------------------------------

    Ok Great. The account is back up and the funds are available. But, keeping with fairness, I've decided that I will update this thread if anything new pops up.
    My trust-o-meter is rather low right now.
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  • Profile picture of the author streamerguy
    Why don't you run the traffic to certainly affiliate offer, I guess you might benefit more than selling traffic?
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    • Profile picture of the author octoma
      Originally Posted by streamerguy View Post

      Why don't you run the traffic to certainly affiliate offer, I guess you might benefit more than selling traffic?


      I also send traffic to affiliate offers. I try not to put too many eggs in one basket. Sometimes 40k impressions with pay beats 500 uniques @ $0.
      Split the aces and eights.
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  • Profile picture of the author jony1
    ok, thanks for your information !!
    Signature
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