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Unread 14th Sep 2008, 06:10 PM   #1
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Problem accessing my FTP account-need help
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Can anyone advise me. I am trying to upgrade my blog from WP2,2 to WP2.6 and ran into problems with FTP.

I entered http://ftp.domainname and it opens up my website http://www.domainname. It's the first time I am login into my FTP account so I'm not sure what I should do.. All I know is that my username and password are the same as my WEBePanel username and password.

I could not get the connection to FTP. Could anyone advise.

Thanks
Peter

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Unread 14th Sep 2008, 06:13 PM   #2
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Re: Problem accessing my FTP account-need help
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Not sure what to tell you but I know I use "local host" when logging in using Core FTP.

Find out how this guy went from being over $40,000 in debt to having total financial freedom and how you can to.Click Here: Freedom ~
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Unread 14th Sep 2008, 06:31 PM   #3
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Re: Problem accessing my FTP account-need help
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Hi Peter,

Try http://www.yoursite.com/menu

I always log in like that.

Cheers,

Josip
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Unread 14th Sep 2008, 08:10 PM   #4
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Re: Problem accessing my FTP account-need help
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Hi Peter its Kym!
you should easily be able to do this from your wordpress admin area!
just login to your admin and there should be a message that plugins and updates are ready!
I have the one click updater plugin so its very easy for me to update anything, anytime!
hope you get it sorted - if none of the suggestions here help - go to Houdys site for guides on everything to do with wordpress! - ypu'll find it at: WordPress Max|WordPress Guides For The Geek Impaired
take care - Kym
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Unread 14th Sep 2008, 08:25 PM   #5
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Re: Problem accessing my FTP account-need help
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Hi Stephen, Josip,

Thanks for giving some ideas. Josip is it possible to provide more information maybe a few simple steps that I can follow through once I go to http//www.domain/menu....that would help.

Thanks again
Peter

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Unread 14th Sep 2008, 10:12 PM   #6
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Re: Problem accessing my FTP account-need help
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Peter in Filezilla which is what I use there are settings in the Site manager.

Under General it has "Host":

username.my-ehost.com (your Host4Profit username)

Under Advanced it has "Default Remote Directory"

/username-www

Remember username and password are case sensitive - either lower-case, UPPER-CASE, or Sentence-Case

As well you should have fields where you enter the username and password.

If I was you I would look at your welcome letter from Host4Profit and/or ask them to resend it because it has detailed FTP info (support(at)host4profit.net)

If after checking all your settings, it still doesn't work - do you have a firewall in your security? Try disabling it temporarily. Even Windows has a firewall (XP or later) and try disabling that.


Otherwise you could send the details of what you are setting to Host4Profit and they would tell you exactly what to change.

Patricia Brucoli
Plug-In Profit Site Helpdesk
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Unread 14th Sep 2008, 10:29 PM   #7
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Re: Problem accessing my FTP account-need help
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Originally Posted by Peter Lee View Post

Can anyone advise me. I am trying to upgrade my blog from WP2,2 to WP2.6 and ran into problems with FTP.

I entered http://ftp.domainname and it opens up my website http://www.domainname. It's the first time I am login into my FTP account so I'm not sure what I should do.. All I know is that my username and password are the same as my WEBePanel username and password.

I could not get the connection to FTP. Could anyone advise.

Thanks
Peter
Contact your host and have him walk you through the ftp settings to access the site via ftp. Chances are they have some wierd setting you need to enable first.
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Unread 14th Sep 2008, 10:40 PM   #8
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Re: Problem accessing my FTP account-need help
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Hi Kym

Hi Kym
I tried the automatic update but it didn't work for my WP2.2. Thanks for the link from Houdy and will look here too.

Thanks
Peter

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Unread 14th Sep 2008, 10:42 PM   #9
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Hi Patricia,
Thanks very much for providing so detailed information. I will try this.

Peter

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