problem displaying video please help

Chrissy Allen · 2nd Nov 2010, 07:31 AM

Hey team,

Ive noticed that if i am viewing a website/page that has a video embeded onto it, the video screen appears blank? with just a very small icon in the top left hand corner of the video screen which isnt clickable at all?

Videos usually show an image before you click them dont they?

please help

many thanks

chunkynuts

Allen Lundy · 2nd Nov 2010, 10:21 AM

Could be that the video hasn't been uploaded properly to the website for viewing.

Possibly you aren't using the latest JavaScript.

I have come across this on occasion and sometimes I just had to refresh the page for it to work.

Allen

Patrician · 2nd Nov 2010, 11:23 AM

I had this happen after FireFox did the latest upgrade (even though I have No-Script disabled or so I thought).

None of the YouTube videos play - and a few other sites, although I can login I can't use the buttons, etc.

Then I noticed a little "S" in the lower right corner of the browser and when I right clicked it a menu dropped down. There I had to "allow YouTube" - now the videos play. The other sites I had to allow (as you are there) and then the buttons and other functions work again.

Chrissy Allen · 3rd Nov 2010, 01:06 PM

Hi Patrician

Thanks for that message, Im using internet explorer but i cant find the "s" I have tried running with chrome and it works fine, ie all the video etc displays perfectly, the only thing is ive only ever used internet explorer and its got all my favourites and other settings etc on there.

Have to keep fiddling and see if i can get it displaying again

Thank you

Chunkynuts

Patrician · 3rd Nov 2010, 03:26 PM

Hi Chunky.

First off the 'S' goes with FireFox browser - not Explorer.

You can export your favorites to either Chrome or Firefox from Explorer.

I have to admit Explorer 8 is better than 6 or 7 but I still don't use it after all the nightmares and problems I used to have with Explorer.

The fact that the video works with one browser is a good sign - and that may be indicative of what may be the fact that it is your browser not the video that is the issue - so basically the public can probably see it fine.

You might also want to try to clear your cache - in all the browsers there is something in each browser tools - with Chrome it is the little wrench and then 'clear browsing history' - in Explorer - Tools - be sure to clear cookies, temp files and history and nothing else.

Also check your PC clock to be sure you have the correct date and time as that will sometimes mess with some applications if it is not correct.

2nd Nov 2010, 07:31 AM	#1
Chrissy Allen Million Pound Mission Join Date: 2009 Location: Birmingham Uk Posts: 214 Thanks: 36 Thanked 7 Times in 7 Posts	problem displaying video please help Share on: Hey team, Ive noticed that if i am viewing a website/page that has a video embeded onto it, the video screen appears blank? with just a very small icon in the top left hand corner of the video screen which isnt clickable at all? Videos usually show an image before you click them dont they? please help many thanks chunkynuts
	Chris Allen

2nd Nov 2010, 10:21 AM	#2
Allen Lundy Article Marketer War Room Member Join Date: 2005 Location: Orange, Ca. , USA. Posts: 558 Thanks: 151 Thanked 270 Times in 184 Posts	Re: problem displaying video please help Share on: Could be that the video hasn't been uploaded properly to the website for viewing. Possibly you aren't using the latest JavaScript. I have come across this on occasion and sometimes I just had to refresh the page for it to work. Allen
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2nd Nov 2010, 11:23 AM	#3
Patrician OffTheWallflowerChild War Room Member Join Date: 2004 Location: USA Posts: 2,776 Thanks: 6,161 Thanked 2,625 Times in 1,763 Posts	Re: problem displaying video please help Share on: I had this happen after FireFox did the latest upgrade (even though I have No-Script disabled or so I thought). None of the YouTube videos play - and a few other sites, although I can login I can't use the buttons, etc. Then I noticed a little "S" in the lower right corner of the browser and when I right clicked it a menu dropped down. There I had to "allow YouTube" - now the videos play. The other sites I had to allow (as you are there) and then the buttons and other functions work again.
	Patricia Brucoli Plug-In Profit Site Helpdesk

3rd Nov 2010, 01:06 PM	#4
Chrissy Allen Million Pound Mission Join Date: 2009 Location: Birmingham Uk Posts: 214 Thanks: 36 Thanked 7 Times in 7 Posts	Re: problem displaying video please help Share on: Hi Patrician Thanks for that message, Im using internet explorer but i cant find the "s" I have tried running with chrome and it works fine, ie all the video etc displays perfectly, the only thing is ive only ever used internet explorer and its got all my favourites and other settings etc on there. Have to keep fiddling and see if i can get it displaying again Thank you Chunkynuts
	Chris Allen

3rd Nov 2010, 03:26 PM	#5
Patrician OffTheWallflowerChild War Room Member Join Date: 2004 Location: USA Posts: 2,776 Thanks: 6,161 Thanked 2,625 Times in 1,763 Posts	Re: problem displaying video please help Share on: Hi Chunky. First off the 'S' goes with FireFox browser - not Explorer. You can export your favorites to either Chrome or Firefox from Explorer. I have to admit Explorer 8 is better than 6 or 7 but I still don't use it after all the nightmares and problems I used to have with Explorer. The fact that the video works with one browser is a good sign - and that may be indicative of what may be the fact that it is your browser not the video that is the issue - so basically the public can probably see it fine. You might also want to try to clear your cache - in all the browsers there is something in each browser tools - with Chrome it is the little wrench and then 'clear browsing history' - in Explorer - Tools - be sure to clear cookies, temp files and history and nothing else. Also check your PC clock to be sure you have the correct date and time as that will sometimes mess with some applications if it is not correct.
	Patricia Brucoli Plug-In Profit Site Helpdesk