Empowerism Problem...

Alan Mater · 11-18-2008, 10:31 AM

I was contacted by one of my affiliates who had just recently joined Empowerism. Empowerism failed to validate their credit card, and today I was notified that Empowerism had canceled the account.

Well, I received an email from the affiliate, who was not very happy about this. They had been away and couldn't check their email to get the card validated. I'm not exactly sure what country they're in.

What should my affiliate do to get the account activated again? I told them to contact Empowerism support to try to get this resolved with them.

Is there any specifics I could help them with? Does anyone know what to do in a case like this?

Thanks!

Alan

Patrician · 11-18-2008, 12:05 PM

If it was during the sign up process, they asked him to validate that he is in fact the owner of the card* and he didn't respond. So they cancelled the request.

All he needs to do is start over and this time respond.

* Something about this card raised a red flag - the name was different than the applicant, the IP address did not match the billing address on file. Or just his country may be on the watch list.

This happens because when a company gets charge backs, they incur a large fee from their bank. So they try to ward off certain situations that may indicate this is a possibility.

Empowerism helpdesk

http://server.iad.liveperson.net/hc/s-33648287/web/ticket/inboxcontroller.jsp

Empowerism.com Support
Tel: 1-888-856-9774 (U.S. & Canada)
or 1-630-790-7430 (International)
Fax: 1-443-639-1278

Alan Mater · 11-18-2008, 12:33 PM

Hi Pat,

So he needs to sign up again? Does he need to go through my link again for me to get credit?

Thanks!

Alan

Jerry Mcvictor · 11-18-2008, 03:06 PM

Hi Alan,

please just submit a ticket to Empowerism Support (In your Empowerism Member Center go to Secure Email Center). Please include the details of the person who failed to register.

Regards

Johan

Alan Mater · 11-18-2008, 03:10 PM

Hi Johan,

I will do that. Thanks.

Alan Mater · 11-24-2008, 01:44 PM

Okay, he just contacted me again. Finally. He said that his credit card was charged. Is that possible? He wants to sign up again but is wondering what will happen to the money that was taken from his account. I'm not sure why his card would have been billed if they couldn't confirm it to begin with.

Cynthia Minnaar · 11-25-2008, 04:26 AM

Hi Alan

My advice on Empowerism problems is deal with Johan in the Empowerism forum or through the Empowerism Support Center - he is a great help and has always managed to sort out any problems that I have had.

Cheers for now
Cyn

Alan Mater · 11-25-2008, 08:56 AM

Empowerism support wasn't very detailed in how to go about the situation.

Johan has offered to help look into the situation for me. I will wait and see what he comes up with.

Alan

charlie1 · 12-02-2008, 11:14 AM

hi
I had the same problem, if your affiliate is in the uk empowerisms credit card form is no good something to do with post codes, what i did was contact them and they e mailed me a form i had to sign, then scan and e mail it back, you can fax it as well i think.

charlene

11-18-2008, 10:31 AM	#1
Alan Mater Freelance Proofreader War Room Member Join Date: Aug 2008 Location: Pennsylvania, US Posts: 1,566 Blog Entries: 2 Thanks: 56 Thanked 154 Times in 136 Posts Social Networking Contact Info	Empowerism Problem... I was contacted by one of my affiliates who had just recently joined Empowerism. Empowerism failed to validate their credit card, and today I was notified that Empowerism had canceled the account. Well, I received an email from the affiliate, who was not very happy about this. They had been away and couldn't check their email to get the card validated. I'm not exactly sure what country they're in. What should my affiliate do to get the account activated again? I told them to contact Empowerism support to try to get this resolved with them. Is there any specifics I could help them with? Does anyone know what to do in a case like this? Thanks! Alan
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11-18-2008, 12:05 PM	#2
Patrician d'modulator War Room Member Join Date: Aug 2004 Location: USA Posts: 11,341 Thanks: 4,051 Thanked 1,671 Times in 1,179 Posts Social Networking	Re: Empowerism Problem... If it was during the sign up process, they asked him to validate that he is in fact the owner of the card* and he didn't respond. So they cancelled the request. All he needs to do is start over and this time respond. * Something about this card raised a red flag - the name was different than the applicant, the IP address did not match the billing address on file. Or just his country may be on the watch list. This happens because when a company gets charge backs, they incur a large fee from their bank. So they try to ward off certain situations that may indicate this is a possibility. Empowerism helpdesk http://server.iad.liveperson.net/hc/s-33648287/web/ticket/inboxcontroller.jsp Empowerism.com Support Tel: 1-888-856-9774 (U.S. & Canada) or 1-630-790-7430 (International) Fax: 1-443-639-1278
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11-18-2008, 12:33 PM	#3
Alan Mater Freelance Proofreader War Room Member Join Date: Aug 2008 Location: Pennsylvania, US Posts: 1,566 Blog Entries: 2 Thanks: 56 Thanked 154 Times in 136 Posts Social Networking Contact Info	Re: Empowerism Problem... Hi Pat, So he needs to sign up again? Does he need to go through my link again for me to get credit? Thanks! Alan
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11-18-2008, 03:06 PM	#4
Jerry Mcvictor Senior Warrior Member War Room Member Join Date: Jan 2005 Posts: 1,053 Blog Entries: 5 Thanks: 64 Thanked 36 Times in 29 Posts Social Networking	Re: Empowerism Problem... Hi Alan, please just submit a ticket to Empowerism Support (In your Empowerism Member Center go to Secure Email Center). Please include the details of the person who failed to register. Regards Johan

11-18-2008, 03:10 PM	#5
Alan Mater Freelance Proofreader War Room Member Join Date: Aug 2008 Location: Pennsylvania, US Posts: 1,566 Blog Entries: 2 Thanks: 56 Thanked 154 Times in 136 Posts Social Networking Contact Info	Re: Empowerism Problem... Hi Johan, I will do that. Thanks.
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11-24-2008, 01:44 PM	#6
Alan Mater Freelance Proofreader War Room Member Join Date: Aug 2008 Location: Pennsylvania, US Posts: 1,566 Blog Entries: 2 Thanks: 56 Thanked 154 Times in 136 Posts Social Networking Contact Info	Re: Empowerism Problem... Okay, he just contacted me again. Finally. He said that his credit card was charged. Is that possible? He wants to sign up again but is wondering what will happen to the money that was taken from his account. I'm not sure why his card would have been billed if they couldn't confirm it to begin with.
	AshMax - Earn $22,300 per month 100 days from now Work From Home Opportunities \| Legitimate Work From Home Jobs Professional Proofreading and Editing Services Work From Home Resources Blog

11-25-2008, 04:26 AM	#7
Cynthia Minnaar Senior Warrior Member War Room Member Join Date: Apr 2006 Location: Pietermaritzburg, South Africa. Posts: 1,263 Thanks: 2 Thanked 28 Times in 24 Posts Social Networking	Re: Empowerism Problem... Hi Alan My advice on Empowerism problems is deal with Johan in the Empowerism forum or through the Empowerism Support Center - he is a great help and has always managed to sort out any problems that I have had. Cheers for now Cyn
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11-25-2008, 08:56 AM	#8
Alan Mater Freelance Proofreader War Room Member Join Date: Aug 2008 Location: Pennsylvania, US Posts: 1,566 Blog Entries: 2 Thanks: 56 Thanked 154 Times in 136 Posts Social Networking Contact Info	Re: Empowerism Problem... Empowerism support wasn't very detailed in how to go about the situation. Johan has offered to help look into the situation for me. I will wait and see what he comes up with. Alan
	AshMax - Earn $22,300 per month 100 days from now Work From Home Opportunities \| Legitimate Work From Home Jobs Professional Proofreading and Editing Services Work From Home Resources Blog

12-02-2008, 11:14 AM	#9
charlie1 charlie Join Date: Nov 2008 Location: united kingdom Posts: 79 Thanks: 0 Thanked 3 Times in 3 Posts Social Networking	Re: Empowerism Problem... hi I had the same problem, if your affiliate is in the uk empowerisms credit card form is no good something to do with post codes, what i did was contact them and they e mailed me a form i had to sign, then scan and e mail it back, you can fax it as well i think. charlene
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