Download issues with XsitePro pls help if possible

jacoby2005 · 08-18-2009, 09:51 PM

Hi evry1:
I purchased this program on Sunday and have been unable to get it up and running. I have a support ticket going with the staff there but was wondering if anyone else has maybe seen this error that I get when I try to launch it and if so coud you let me know what you had to do to resolve this issue. I use norton 360 and tried disabling the firewall but no luck.

This is the error message I get upon launch:

XSite Pro Version 2.134
DB Version 204
Object reference not set to an instance of an object.
XSitePro2
at tv..ctor()
at lr.a(String[] A_0)

I tried it on both my desktop and my laptop with XP and Vista repectively.
Any thoughts on this would really be appreciated.

Thx;
Brian

willmartinapj · 08-21-2009, 11:05 AM

i dont think this is the place for xsitepro issues. why not try contacting xsitepro first?

KimW · 08-21-2009, 11:10 AM

Quote:

Originally Posted by willmartinapj

i dont think this is the place for xsitepro issues. why not try contacting xsitepro first?

His post says he has an open support ticket. Seems to me he just wants to get the program up and running ASAP.

willmartinapj · 08-21-2009, 11:15 AM

Quote:

Originally Posted by KimW

His post says he has an open support ticket. Seems to me he just wants to get the program up and running ASAP.

lol... i read that and was suppose to reply about the forum but i guess my mind was still stuck on support (must preview post before pressing submit)

jacoby2005 · 08-21-2009, 04:17 PM

You are right Kim I do want to get the prrogram going asap. Just thought maybe someone may have had the same issues and could share how they solved this problem without me having to download a remote program to allow them access to my machine as thats where I stand now. Kind of looks like thats going to be the route I'll have to take tho. Thought maybe a techie might have had an idea or two to try.

Pete Lauder · 08-23-2009, 04:17 AM

Hi Brian, if you are still having difficulties, then you should post the issue on the XSitePro forum, XSitePro Website Design Software Message Board • Index page

The error looks like your database, and program may be different versions.

For now, remove the program completely, download the program again, and reinstall.

Do this first, in my documents, there is a folder named xsitepro-data remane this to xsitepro-data1, and continue with the new install.

I hope this helps,

Pete Lauder

jacoby2005 · 08-23-2009, 11:21 AM

Thx Pete I'll give it a try and see what happens.

Brian

Patrick Forbes · 08-23-2009, 02:26 PM

Hi Brain,

Were you able to get XSP working, if not, maybe I can help you via Skype.

G'luck.

Patrick Forbes

jacoby2005 · 08-27-2009, 06:02 PM

Thx for the info Pete I've finally got it going problem was with my norton 360 apparently. The xsite pro support team finally figured it out. They are definitely on the ball when you need them. A great support staff.
Also thanks for the offer Patrick it was appreciated very much.

Brian

08-18-2009, 09:51 PM	#1
jacoby2005 Active Warrior Join Date: May 2009 Posts: 50 Thanks: 2 Thanked 1 Time in 1 Post	Download issues with XsitePro pls help if possible Hi evry1: I purchased this program on Sunday and have been unable to get it up and running. I have a support ticket going with the staff there but was wondering if anyone else has maybe seen this error that I get when I try to launch it and if so coud you let me know what you had to do to resolve this issue. I use norton 360 and tried disabling the firewall but no luck. This is the error message I get upon launch: XSite Pro Version 2.134 DB Version 204 Object reference not set to an instance of an object. XSitePro2 at tv..ctor() at lr.a(String[] A_0) I tried it on both my desktop and my laptop with XP and Vista repectively. Any thoughts on this would really be appreciated. Thx; Brian

08-21-2009, 11:05 AM	#2
willmartinapj Active Warrior War Room Member Join Date: Jul 2009 Location: Atlanta,GA Posts: 30 Thanks: 0 Thanked 1 Time in 1 Post Social Networking Contact Info	Re: Download issues with XsitePro pls help if possible i dont think this is the place for xsitepro issues. why not try contacting xsitepro first?
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08-21-2009, 04:17 PM	#5
jacoby2005 Active Warrior Join Date: May 2009 Posts: 50 Thanks: 2 Thanked 1 Time in 1 Post	Re: Download issues with XsitePro pls help if possible You are right Kim I do want to get the prrogram going asap. Just thought maybe someone may have had the same issues and could share how they solved this problem without me having to download a remote program to allow them access to my machine as thats where I stand now. Kind of looks like thats going to be the route I'll have to take tho. Thought maybe a techie might have had an idea or two to try.
	Last edited by jacoby2005; 08-21-2009 at 04:18 PM. Reason: spelling

08-23-2009, 04:17 AM	#6
Pete Lauder Home Business Warrior War Room Member Join Date: Oct 2003 Location: UK Posts: 298 Thanks: 14 Thanked 22 Times in 18 Posts	Re: Download issues with XsitePro pls help if possible Hi Brian, if you are still having difficulties, then you should post the issue on the XSitePro forum, XSitePro Website Design Software Message Board • Index page The error looks like your database, and program may be different versions. For now, remove the program completely, download the program again, and reinstall. Do this first, in my documents, there is a folder named xsitepro-data remane this to xsitepro-data1, and continue with the new install. I hope this helps, Pete Lauder
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08-23-2009, 11:21 AM	#7
jacoby2005 Active Warrior Join Date: May 2009 Posts: 50 Thanks: 2 Thanked 1 Time in 1 Post	Re: Download issues with XsitePro pls help if possible Thx Pete I'll give it a try and see what happens. Brian

08-23-2009, 02:26 PM	#8
Patrick Forbes Web Template Specialist War Room Member Join Date: Sep 2005 Location: Canada Posts: 568 Blog Entries: 1 Thanks: 2 Thanked 5 Times in 5 Posts Social Networking	Re: Download issues with XsitePro pls help if possible Hi Brain, Were you able to get XSP working, if not, maybe I can help you via Skype. G'luck. Patrick Forbes
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08-27-2009, 06:02 PM	#9
jacoby2005 Active Warrior Join Date: May 2009 Posts: 50 Thanks: 2 Thanked 1 Time in 1 Post	Re: Download issues with XsitePro pls help if possible Thx for the info Pete I've finally got it going problem was with my norton 360 apparently. The xsite pro support team finally figured it out. They are definitely on the ball when you need them. A great support staff. Also thanks for the offer Patrick it was appreciated very much. Brian