bryan85

Hi there..

Anyone uses Os Ticket for their support helpdesk?

Any problems with installations or bugs etc?

Can the interface be customized to use my own website header?


Regards
Bryan

Follow Me On Twitter, And You'll Make A Million Dollars Instantly :)

Nick H

I am using it on a clients site, and it works pretty well. It took a little time to get email piping to work properly, but not too long.

Yes, you can customize the site but you need a working knowledge of PHP and CSS.

We have not tested it under load yet, so I don't know how it holds up with 100 or more requests a day, which is an estimated high ticket amount for my client's site. Hopefully we don't have that many tickets in one day.

Cheers,
Nick

"Sonny, true love is the greatest thing in the world. Except for a nice MLT... mutton, lettuce and tomato sandwich, where the mutton is nice and lean and the tomato is ripe" - Miracle Max

bryan85

Hey there...

Thanks for the useful info.

Are you a programmer or sorts? would u be the right person to go to seek installation services?

Regards
Bryan

Follow Me On Twitter, And You'll Make A Million Dollars Instantly :)

Nick H

I just pm'ed you. Thanks!

"Sonny, true love is the greatest thing in the world. Except for a nice MLT... mutton, lettuce and tomato sandwich, where the mutton is nice and lean and the tomato is ripe" - Miracle Max