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My blog is generating an "internal server error" message

by Zachary R. Skinner
10 replies
Hey gang,

My new blog isn't functioning properly

When you try to open a blog post you get the following error message:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@937sold.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

I'm really hoping this doesn't mean my site has been infected with some kind of malware or something, which is what one person has suggested.

And my social media links are not working either and I don't have any idea why not :-(

So what are your thoughts warriors??
#blog #generating #internal server error #message
  • Profile picture of the author Weblin
    Please check permalinks in Wordpress Settings and see if rewrite rules are proper in .htaccess file of your site root directory.
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    www.HandleMySite.com handles your WordPress site by doing all of the maintenance and technical work for you. Making backups, managing updates, maintenance, performance, security, SEO, etc.
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    • Profile picture of the author Zachary R. Skinner
      Ok.

      This sounds like a stupid question, but how exactly do I do that?
      Signature
      "The successful man is the one who finds out what is the matter with his business before his competitors do"
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      • Profile picture of the author emptee
        Originally Posted by Zachary R. Skinner View Post

        Ok.

        This sounds like a stupid question, but how exactly do I do that?
        I don't use cPanel myself, but this guide might be useful...

        How to view cPanel Error logs - InMotion Hosting

        Cheers,
        Michael
        Signature

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      • Profile picture of the author incoe
        Originally Posted by Zachary R. Skinner View Post

        Ok.

        This sounds like a stupid question, but how exactly do I do that?
        I think you have something wrong with your permalink, your main page you posted up have the sub folder of /blog/ and when you click the blog post it self it shows .com/post-name...

        can you log into your wp admin? if so check the following

        General Settings
        --> WordPress Address (URL)
        --> Site Address (URL)

        Then go to Permalink Settings and double check settings then save changed to regenerate them.

        sorry in my previous post i thought you were talking about the landing page not posts.
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        • Profile picture of the author Zachary R. Skinner
          Originally Posted by incoe View Post

          I think you have something wrong with your permalink, your main page you posted up have the sub folder of /blog/ and when you click the blog post it self it shows .com/post-name...

          can you log into your wp admin? if so check the following

          General Settings
          --> WordPress Address (URL)
          --> Site Address (URL)

          Then go to Permalink Settings and double check settings then save changed to regenerate them.

          sorry in my previous post i thought you were talking about the landing page not posts.
          I went into my admin panel and changed the permalinks to the following:

          http://www.937sold.com/sample-post/

          When I try to one of the blog posts it is trying to open up the following:

          http://www.937sold.com/hello-world/

          That page doesn't exist. Originally, that is what the post was called but I changed the name
          Signature
          "The successful man is the one who finds out what is the matter with his business before his competitors do"
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          • Profile picture of the author Weblin
            Originally Posted by Zachary R. Skinner View Post

            I went into my admin panel and changed the permalinks to the following:

            http://www.937sold.com/sample-post/

            When I try to one of the blog posts it is trying to open up the following:

            http://www.937sold.com/hello-world/

            That page doesn't exist. Originally, that is what the post was called but I changed the name
            Go to the root directory of your website. Edit the .htaccess file and make sure following code is added to it.

            # BEGIN WordPress
            <IfModule mod_rewrite.c>
            RewriteEngine On
            RewriteBase /
            RewriteRule ^index\.php$ - [L]
            RewriteCond %{REQUEST_FILENAME} !-f
            RewriteCond %{REQUEST_FILENAME} !-d
            RewriteRule . /index.php [L]
            </IfModule>
            # END WordPress
            Signature
            www.HandleMySite.com handles your WordPress site by doing all of the maintenance and technical work for you. Making backups, managing updates, maintenance, performance, security, SEO, etc.
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          • Profile picture of the author incoe
            Originally Posted by Zachary R. Skinner View Post

            I went into my admin panel and changed the permalinks to the following:

            http://www.937sold.com/sample-post/

            When I try to one of the blog posts it is trying to open up the following:

            http://www.937sold.com/hello-world/

            That page doesn't exist. Originally, that is what the post was called but I changed the name
            can you create a temp admin access and give me access to have a look?
            you can PM details if you are comfortable doing that, or via teamviewer
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  • Profile picture of the author emptee
    Originally Posted by Zachary R. Skinner View Post

    Hey gang,

    My new blog isn't functioning properly

    When you try to open a blog post you get the following error message:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at webmaster@937sold.com to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    I'm really hoping this doesn't mean my site has been infected with some kind of malware or something, which is what one person has suggested.

    And my social media links are not working either and I don't have any idea why not :-(

    So what are your thoughts warriors??
    Post your apache error log here - fastest way to get to the bottom of it

    Cheers,
    Michael
    Signature

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    • Profile picture of the author Zachary R. Skinner
      Hey everyone, thanks for the responses.

      Question about the apache error log:

      Is that available in the Cpanel?
      Signature
      "The successful man is the one who finds out what is the matter with his business before his competitors do"
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  • Profile picture of the author incoe
    it seems to load fine on my side
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