I sure hope someone has an answer because I've just lost an entire week trying to figure out what's wrong with my pdf creation efforts.
I'm using Word 2003 on Windows XP Professional.
I'm using pdf995 to create a pdf document from my Word document.
The pdfs I produce are fine, except they do not include the image.
I've been working with pdf995 support and they've pretty much determined that the problem is something to do with Word. They asked me to check Print Preview and, sure enough, the text is there but not the image.
I've been using these 2 programs to create pdfs for years and never had this problem before. I've used the images that I used in those successful pdfs in this new document, but nothing works.
Let me add that my computer ran into problems several months back, so I ended up with a newer version of Word than what I had before, which was Word 2000, I think.
Does anyone have any idea how I can fix this?
I've uninstalled pdf995 and rebooted my computer, downloaded new versions of pdf995 and all its relevant files and installed them.
I ran the Word "detect and repair" but it didn't make any difference.
Your help is desperately needed.
Last edited by sylviad on October 18, 2008 at 23:56 PM. Reason: change title - problem resolved