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Need to stop screen scraper! Any ideas?

by mmancha
3 replies
Just when I finally have some good things going online. I have what my hosting company is calling a screen scraper. My password is being remotely changed repeatedly. The first time there were about 30 different IP addresses using my account. Second time, none of my sites were visible, I just got a parse error when I typed in a address. This time my hosting company sent me an email that a site of mine was spamming, but upon investigation they discovered my site was being exploited. Hosting company so far has been removing the malicious scripts for me, but they said I will probably just keep happening. There isn't alot of information on how to prevent this online, but Here's what I have done so far: -made sure all wordpress sites are updated. -changed every password to random characters -ran spyware, malware, & antivirus programs with computer in safe mode. -added no script add on in firefox -disabled javascript I'm not a techie, so I sure hope some warrior can shed some light on this. Any helpful suggestions are greatly appreciated. Maureen
#ideas #scraper #screen #stop
  • Profile picture of the author webfighter
    From what it seems to me, this can happen only when you've malware on you computer.

    Scanning won't help for the rarer cases. Move you useful documents to a flash drive and format your whole computer. Don't keep any exe's even if its a software that comes from a trusted source. Also, make sure that your email address(es) aren't compromised. Did you take care of them when changing all the passwords?
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  • Profile picture of the author KathyK
    Make sure none of the directories on your site have 777 permissions. They should be 755.
    Make sure none of the files on your site have 666 permissions - They should be 644.
    Have your host check your databases to be sure they didn't get the malware code into those.

    I disagree with webfighter. There are ways they can get into your site even if you don't have malware on your own computer.

    This can add a layer of protection against keyloggers: KeyScambler

    I use it. The link I gave you shows the 3 different versions - I use the pro version but even the free version gives some protection.
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    Cheers,
    Kathy

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    • Profile picture of the author mmancha
      Originally Posted by KathyK View Post

      Make sure none of the directories on your site have 777 permissions. They should be 755.
      Make sure none of the files on your site have 666 permissions - They should be 644.
      Have your host check your databases to be sure they didn't get the malware code into those.

      I disagree with webfighter. There are ways they can get into your site even if you don't have malware on your own computer.

      This can add a layer of protection against keyloggers: KeyScambler

      I use it. The link I gave you shows the 3 different versions - I use the pro version but even the free version gives some protection.
      Thank you for your help I will follow your instructions also.
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