SEOs with at least Partial Pay-For-Performance Pricing Model

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I've been searching for SEOs that offer at least partial pay-for-performance pricing.

If a company doesn't significantly improve your rankings, then what the hell did you just pay for? If a company professes they are good at SEO, then why not back it up with a performance guarantee. If they are telling the truth, then they have virtually no risk of not getting paid! Pretty simple logic.

Some might say, well, they will eventually go out of business as their reputation goes down. Well at who's expense? All the initial clients that paid them in full for lackluster results?

I think the best companies offer a blended fee structure. They charge a low monthly base fee, minimum 2-3 month contracts that essentially just covers part of their costs - so with no results they end up paying themselves very little money but they don't work totally for free. Then they charge a performance bonus based on the actual results to make their profit. Any SEO that can't provide significant results shouldn't be profiting.

If you Google SEO Guaranteed Results you will find articles from big companies like SEOMoz trying to explain that any "good" SEO would not offer such guarantees. I completely disagree. I agree though that any SEO trying to maximum the return on their own investment in their labor to do SEO would not offer such a guarantee.

Due to the secret nature of the Google algorithms, we all know of course results cannot be predicted with anywhere close to 100% certainty due to the unknown and changing nature of the algorithm. So I DO believe the risk of not achieving the desired results after diligently performing the correct SEO services SHOULD be shared by the service provide AND the client. But without at least some sort of baseline performance clause in the contract, the client is taking all the risk and I don't think that is fair. Any seasoned SEO though will probably have a pretty good ballpark idea of the results they can achieve after analyzing they keywords and the website(s).

There are companies that offer no performance guarantee at all and then there are companies I've found like RankPay which is 100% pay-for-performance. I haven't used them yet, but their pricing model is interesting and I'm sure due to how transparaent it is (instant online quotes) it ruffles the feathers of a lot of SEO service providers.

The think I don't like about RankPays pricing model is that it's a 6-month contract. At the end of 6-months if they didn't make significant improvements in your rankings, yes, you paid little or nothing. But, you just lost 6 months of time that you could have had a better SEO service working on your keywords.

I think I'd be more comfortable with a 3+3 contract. That is, each keyword that meets a minimum target by the end of month 3 gets auto-extended to the 6 month contract. They could even use a formula that calculates the target at 50% improvement - meaning, if keyword is at 18 then 3-month target for the auto-extend is rank 9. Keyword at 40, 3-month auto-extend requirement is 20.

Are their any SEOs out there doing good work with a partial pay-for-performance fee structure that doesn't lock you into contracts longer than 3 months?
#model #partial #payforperformance #pricing #seos
  • Profile picture of the author yukon
    Banned
    Originally Posted by consultant1027 View Post

    I've been searching for SEOs that offer at least partial pay-for-performance pricing.

    If a company doesn't significantly improve your rankings, then what the hell did you just pay for?
    What your missing is an SEO doesn't own Google SERPs so your never guaranteed to rank a page. Your only guaranteed that someone will do their best to try & rank a page (legit SEO provider).

    The SERPs aren't static, you don't just rank a page & walk away, it's nonstop work for tough competition keywords & there's always going to be new competition popping up in the SERPs to throw a wrench in any SEO work previously done.

    If your sick & go to a doctor offline, your not guaranteed to get better, he might do his best to diagnose a problem but there's no guarantees.

    Welcome to reality.
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    • Profile picture of the author consultant1027
      Originally Posted by yukon View Post

      What your missing is an SEO doesn't own Google SERPs so your never guaranteed to rank a page. Your only guaranteed that someone will do their best to try & rank a page (legit SEO provider).

      The SERPs aren't static, you don't just rank a page & walk away, it's nonstop work for tough competition keywords & there's always going to be new competition popping up in the SERPs to throw a wrench in any SEO work previously done.

      If your sick & go to a doctor offline, your not guaranteed to get better, he might do his best to diagnose a problem but there's no guarantees.

      Welcome to reality.
      The doctor analogy is an oversimplification of actually what's going on. If I pay for a plane ticket and they oversell the plane so I lose my seat, then I'm compensated.

      You can always cherry pick any analogy you want to give the illusion you are making a valid point.

      Ever heard the phrase "put your money where you mouth is?"

      Your point is somewhat valid though, that's why we are talking a "partial" pay-for-performance arrangement. That is the service provider and the client SHARE in the financial risk. Any decent SEO can take a look at the keywords and the website's SEO profile and determine how likely they can get improvements. We're not talking about a Guaranteed top 3 ranking or it's free agreement! Sheesh.
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      • Profile picture of the author MikeFriedman
        The doctor analogy is pretty good. Two others....

        Lawyers get paid regardless of the outcome of their counsel. They do not give you a refund if you are found guilty of some crime.

        Yes, there are some lawyers that only get paid if you win your settlement, but they also cherry pick which cases they will take.

        A financial consultant is a pretty good analogy. They do not give you a refund when the stock market tanks and your investment accounts take a dip with it.


        Here's my feeling as an SEO. I've analyzed my business. It is far more cost effective for me to retain existing clients than to find new ones. In other words, my existing clients are more profitable to my bottom line than a brand new client is.

        So I work my ass off to keep my clients happy. I'm not in a transactional type of business, although many SEOs treat it that way. I'm in a partnership. If I don't do my job, they are going to fire me. End of story.
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        • Profile picture of the author consultant1027
          As you point out, there are lawyers that take the case and are only compensated if they client is awarded money. That's pay-for-performance if I ever heard of it and that arrangement in the legal industry is very common.

          If the financial consultant is actively managing your money, many individuals and firms WILL base all or part of their fee on the value of your portfolio. If it goes up, they make more money, if it goes down, they make less.

          But yes, there are many service providers that you just rely on the fact that if they are in business, especially for a long time, they know what they are doing.

          But as all our examples point out, within the same service or industry it isn't uncommon for some service providers to offer pay-for-performance pricing and others flat pricing with no guarantees. The fact that I have run across several pay-for-performance SEO providers means both are out there and I'm sure each one will argue against the other's model. If I go to a lawyer to represent me in an injury case, it's going to be 100% pay-for-performance.


          Originally Posted by MikeFriedman View Post

          The doctor analogy is pretty good. Two others....

          Lawyers get paid regardless of the outcome of their counsel. They do not give you a refund if you are found guilty of some crime.

          Yes, there are some lawyers that only get paid if you win your settlement, but they also cherry pick which cases they will take.

          A financial consultant is a pretty good analogy. They do not give you a refund when the stock market tanks and your investment accounts take a dip with it.


          Here's my feeling as an SEO. I've analyzed my business. It is far more cost effective for me to retain existing clients than to find new ones. In other words, my existing clients are more profitable to my bottom line than a brand new client is.

          So I work my ass off to keep my clients happy. I'm not in a transactional type of business, although many SEOs treat it that way. I'm in a partnership. If I don't do my job, they are going to fire me. End of story.
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    • Profile picture of the author wally247
      Originally Posted by yukon View Post

      If your sick & go to a doctor offline, your not guaranteed to get better, he might do his best to diagnose a problem but there's no guarantees.

      Welcome to reality.
      Why does hardly anybody talk about this? I meet clients all the time who have this idea that they are going to play hardball by demanding pay for performance results.


      And I pass on them because I do not own Google.


      Like you say, you can pay a doctor hundreds of dollars and have them give you terrible advice, or worse yet, a prescription for an unsafe drug (most all are). Or you could pay $50k to an attorney who can't get you off of a murder conviction.


      There are no guarantees in life or in search rankings.
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      • Profile picture of the author yukon
        Banned
        Originally Posted by wally247 View Post

        Why does hardly anybody talk about this? I meet clients all the time who have this idea that they are going to play hardball by demanding pay for performance results.


        And I pass on them because I do not own Google.


        Like you say, you can pay a doctor hundreds of dollars and have them give you terrible advice, or worse yet, a prescription for an unsafe drug (most all are). Or you could pay $50k to an attorney who can't get you off of a murder conviction.


        There are no guarantees in life or in search rankings.
        Some folks just look at SEO like it's a physical thing they're buying instead of a service. They're not buying a SERP position, they're buying a service that could very well end up ranking a page in the SERPs (assumes legit SEO provider).

        Like Mike said, OP needs to stop haggling & start looking for service providers that are in the SEO business long term & will do everything in their power to keep them as a client for years, it's in both parties best interest.

        The best SEO on Earth will have good days & bad days (short term) because competition is relentless in the SERPs. Throw in a quarterly Google algo update that has potential of dropping pages in the SERPs & it's non-stop work/monitoring.
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        • Profile picture of the author DABK
          I can guarantee that I will do xyz. I can guarantee that in the past the same actions brought x% increase to company and and y% increase to company b. Increase in traffic, I mean.

          I cannot guarantee that the same actions will always produce the same results, just tell you that I think they will in the near future.

          The reason you can't guaranty certain results that nobody's mentioned:
          the competition for your keywords today is x.
          A month from now, 5 players decide to up their game, they hire SEO guys and in 3 months the competition is x times 5.

          At that point, based on what you've agreed to pay me, I'm guaranteed to lose. I either lose money (I work extra for free) or I lose positions on the keywords I worked on.

          Though I do not own Google, I'd guarantee you any results, for as long as Google is around, if you guarantee to pay extra every time the battle field changes.

          You see, your thinking of SEO as: black belt SEO samurai and yellow belt SEO samurai
          when, in fact, SEO is like a car: you can buy a Ferrari and, if you put enough gas in it and oil, etc. it will take you from New York to Chicago and all the way people will turn to look and you'll have a certain level of comfort or a mini van and people will not look and you'll have a certain level of comfort.

          But, no matter which car you use, if you don't put enough gas, or there's a tornado that hits you, you ain't making it to Chicago.

          But the makers of the car can guarantee, when you buy it new, that they made the car the same way they made other cars that took people from New York to Chicago, and, barring you not changing oil and such stuff, or tornadoes, it will take you to New York.
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  • Profile picture of the author consultant1027
    I think people are looking at this too black and white. You don't have to insinuate the guarantee is going to be that extreme (except I guess for arguement sake.) Remember, anyone in the business world with a job that gets a bonus at the end of the year is technically in a pay-for-performance. It's a pretty darn common arrangement in business. Salespeople can't predict how much they are going to sell because of the uknown variables just like SEOs can't predict actual ranks achieved.

    This is what I've found to be a not uncommon scenario... A set of 3 "medium" competetive keywords, closely related, and the site's SEO profile is showing very few backlinks and there's major room for improvement for on-page optimization. The keywords are currently ranking on page 3. It's not a super competetive industry with lots of players coming and going. The SEO has been in the business at least a couple years, knows all the proper techniques, and stays up on the Google algo changes

    Based on their recent experience in the past 3 months working on projects for several other businesses, they are pretty confident they can get them to the middle of page 1 in three months as all their recent projects with similar situations they got them to there or better in 3 months.

    The client is a medium size business that is barely in the black so they are trying to be very frugal with their marketing/advertising budget and trying to therefore keep their ROI as high as possible but the money will flow like a river as long as they get a good ROI. Again, in my experience in the business world, not an uncommon scenario. The SEO educates the client and they fully understand the basics of the whole SEO thing and that things are somewhat "fluid" and unpredictable. However they don't want to comit to outlaying a large sum of money without having assurances there is a high probability of some good return on their money. They've been burned before by other service providers, not SEO, that overpromised and under delivered.

    So the client asks what kind of ranking improvements they can expect to get for their money. Not an unreasonable question at all. The SEO explains again that specific results are unpredictable. The SEO thinks in the back of their head, based on recent experience, they have a realistic 80% likelihood of getting them to at least somewhere in the 4-8 position range as the keywords aren't super competetive and there is huge room for backlinking and on-page improvement. So they explain to the client that while they think there is a high chance of getting them on page one in 3 months, due to the fluid nature of the SERP landscape, they would only guarantee at least a placement of 15 or higher for 50% of the quoted price. In other words, if the cost is $1000/month. The client pays $500/month and at the end of three months, they get a $500 bonus for each of the three keywords that rank 15 or higher. Note that position 15 is twice lower than their worst rank estimate they are confident they can achieve (8.) I think only a new and/or unskilled and/or Black Hat SEO would have any worries about not meeting this very low bar. Yes, algo changes are unpredictable but as long as you are using solid White Hat tecnhiques and you aren't trying to rank for porn (or similar competetive industries), you shouldn't be encountering any major surprises.

    In fact, in my mind, the wise SEO could also say, IF I get you on page one, I want an additional $250 bonus per keyword. If I get you in the top 5, I get a $500 bonus per keyword and so forth and actually increase their chances of making the project even that more profitable. If for whatever reasons, they only get them to say, rank 13, they still make their normal fee and the client's expectations were sufficiently managed so they are happy that they didn't pay out the nose for a crap shoot.

    What's the problem with that? (Oh and if the dollar figures seem high to you even though this is just a hypothetical situation, just take a 0 off the end, It makes no difference from a conceptual point of view.)

    Essentially it really all boils down to sharing the financial risk AND REWARD. That's how good business deals are typically structured. When their are significant unpredictable variables, I don't think in this type of scenario it's fair for either party to take on 100% of the risk or reap 100% of the reward. It's a pretty common business concept to share risk AND reward. Maybe not 50/50, but some ratio.
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