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Adgrenade support non-existent

by blkfin
9 replies
  • SEO
    • |
I do not usually do this but, $147 is currently down the drain.

I purchased ad grenade on Oct 6, used the trial, then later sent the registration in and received instructions to register. This has not worked. I have sent numerous emails to the support email address and called a have a dozen times on the number listed on my Pay-Pal receipt. It just rings and rings.

There is a 30 day money back guarantee - but it has been useless.

Spoke to paypal, and get this. If it is not a physical product that you receive via usps, ups, dhl, etc. they will not investigate the claim. In another words, you have no protection from paypal if you are delivered a product via internet.

I am not sure if this company still exists, but they are still taking money.

I just thought everyone should know.

If you have any other ideas on how to get my refund, I would love to here them.

Regards

Jim
#ad-grenade #adgrenade #nonexistent #refund #support
  • Profile picture of the author blkfin
    OK, after I posted this. I get an email from Chris saying he was out of the country. Hey also provided me with a new registration key.

    I explained to him I had already purchased another product and requested a full refund.

    He said he understood and would process the refund.

    Since then no refund and response.

    Proceed with caution.

    Regards

    Jim
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    • Profile picture of the author blkfin
      OK. final update.

      My 147.00 has been refunded.

      Please proceed with caution.

      Regards

      Jim
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  • Profile picture of the author goclarkanderson
    What's happening here?
    :-|
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    • Profile picture of the author wizzie
      Ad Grenada is an awesome software.

      But after a reinstall i can't register the product cus the register now button is ghosted - yep, i used the correct key.

      And the support just don't answer me???
      Very frustrating...
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  • Profile picture of the author angyclick
    Banned
    I was in the same boat with ADGrenade. After buying another laptop, i emailed support for a new reg key for ADGrenade - and got no reply! I was sooooo frustrated with Chris I just gave up. At $147 i think there should be better support!

    But some Good news....

    I found Nitin's amazing AdWords Campaign creator tool - PPC Keyword Toolz. He has an WSO here - just do a search for "PPC Keyword Toolz" and you'll find it. Right now it's at $29.99 which is amazing for what it does! Plus he's support is very prompt - he's a very nice guy that wants to help.

    PPC Keyword Toolz generates AdWords campaigns in seconds! All automated. There's no awkward reg keys or anything! Just download and use it. It even handles Dynamic Keyword Insertion!

    Right now, it does not handle dynamic landing page generation, but Nitin told me that Google does not like affiliates that do this - creating 1000s of dupliate landing pages can be detected by google. But he's working on a better landing page method which he will build in. Plus you get a life time of free updates!! Crazy guy!

    Angy...
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    • Profile picture of the author wizzie
      Thanks for the info.
      It have some nice features but missing the most important thing > url tracking. I need to customize the links with tracking code.

      I hope the dude behind Ad Grenade very soon honor the promised lifetime updates...
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      • Profile picture of the author wizzie
        Hi Nitin, thanks for your reply.

        Adgrenade autogenerate the tracking {ID}
        How do you insert the code - can't see the option in the video.
        Do i have to insert the tracking code manually for every keyword?
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