THIS is how you build a Super Successful SEO/SEM Business.

7 replies
  • SEO
  • |
Hey all.

I have seen a lot of advice on this forum around how to get clients for your new SEO/SEM business.

A lot of the advice I have read here include:

1. Pick up the phone
2. Get face to face with clients
3. Relationship building
4. Do proper research on Google
5. Approach small local businesses
6. Offline advertising
7. Social media conversation

Etc

All the advice is good and all and will benefit anyone who is starting their SEO business as it shows them the importance of adding value to their offerings and client interface protocols.

However, something has been missing from every post in every thread about this topic.

I have never bothered to actually pitch in and add my advice, because the threads usually get bloated up to like 50 posts and every person has an opinion about how to get more clients for an SEO business, but I believe that many warriors have given advice here without personally implementing their own advice.


I'm here to give you a sound teaching today so pay attention.



Here we go...

It all starts with DIGITAL AGENCIES.

Digital agencies constantly add new services to their portfolio which include:

1. PPC advertising
2. Social media campaigns
3. Brand awareness campaigns
4. Video advertising
5. Email marketing
6. SEO services

Digital agencies get clients by having relationships with other agencies (usually offline marketing agencies) and it usually all form part of a big synergistic marketing campaign. Clients who want marketing for a brand will usually first contact the offline agency and the offline agency will recommend digital as part of the strategy. The digital agency then bills the offline agency for services delivered.

Agencies spend a lot of time building relationship with clients and you can expect very big brands to work with them.



So how does this tie into helping YOU get more business?

Approach a digital agency and position yourself as the go-to-service for SEO projects!

Not all agencies have in-house teams for doing SEO projects, not to mention social media and other campaigns. They are usually the middleman and have the brand established so well that most big companies will ONLY work with them.


Here is how to win over a digital agency:

1. Have a Portfolio ready. You don't have to be the dude that helped Microsoft rank a minisite. You just need a professional looking portfolio that proves you know how to rank different kinds of websites: blogs, single pagers, corporate websites and more. If you don't have existing clients, then build the sites and rank them. It's the same thing.

2. Reporting is the BIGGEST problem agencies face. Their biggest concern is keeping client relationship healthy. They want to show clients the best possible reporting for all their services. Solution? Show them fantastic reporting options! You simply HAVE to have the best reporting solution. Get yourself IBP or LinkAssistant's suite and don't be afraid to pay for the fully featured package. If you can show an agency that level of reporting, you have easily sold yourself. You can private label IBP or LinkAssistant reports so don't worry about revealing your secret sauce

3. Proper proposals. You will have to be able to create professional looking proposals for clients. The agency will review the proposal before they send if off to client.

Your proposal needs to include:
* a bit of education on SEO
* where the client currently finds themselves
* how you are going to solve it (details)
* the results they can expect (estimations)
* the type of reporting they are going to receive.

4. Be prepared to work under the radar. Agencies will NEVER let you include YOUR brand name. They are the ones with the massive clients and the massive clients expect to see the agencies brand name, not yours. You are going to make a lot of money this way, so why care.

5. Don't undercharge, but don't overcharge. Yeah I know, it sounds funky but let me explain. If you overcharge, the agency will rather use another seo service. Remember, the agency will take a cut by creating the final price structure (your revenue will be included in their figures). However, you don't want to undercharge. You can easily charge double what you expect to charge local clients since the agency clients are usually bigger brands. You also don't want to come off cheap.

6. NEVER present overall fixed costs.
The agency will expect you to create a quote as part of your proposal based on your assessment of the project. You can't charge a certain amount for every project your work on because some projects will be massive!

7. Do NOT expect to sign a contract
Agencies don't sign contracts with 3rd party services. The only contract they might sign is a non disclosure, but that's pretty much it. Don't even try to push a contract in their face. Just create a relationship. That is as good as a contract!


Where to go from here?

  • Create the best possible powerpoint presentation to showcase yourself.
  • Call up an agency or a couple to create appointments
  • Ask if they have a projector where you can present
  • Ask for feedback on how many people are going to be present in the meeting.

Additional pointers:

  • Do a bit of research on agencies to see how long they have been in business. Remember, their clients will become your clients. So usually the bigger they are, the more money you can make.
  • Do not go to the meeting alone! Take 1 or 2 "staff" members with you. This shows you mean business. You don't really need staff, but as long as you don't attend the meetings alone. It will also help you relax during the meetings.
  • Be prepared to answer some questions regarding your experience. Don't be afraid to mention that you are new to agency relationships, but have been doing many private SEO projects (the proof of rankings will be in your presentation. Even if they hesitate about getting you on board, you can soon turn their heads by showing how you actually get rankings in Google!)
  • Go to your local printing house and print your brand logo on a couple of mouse pads and blank little booklets and give these freebies to the people who are sitting in the meeting.This shows you add value to your presentation.
  • Give your business card to EVERYONE in that meeting.
  • The presentation should not be longer than 45 minutes. Remember, these people have a lot of work during the day!
  • Follow up with a phone call at the end of every week to remind them of your services.
  • At the end of the month send another little batch of free stationary gifts to them with a thank you letter. This makes a world of difference!

The stationary and the printings do not cost a lot of money.
You have to have something like that. Just presenting and walking away won't win you anything.

Once you have a solid relationship with one or two agencies, be prepared to get frequent requests for proposals.

Be prepared for a lot of work and be prepared to cash in.

This my friends is the way you start a successful SEO business.

Now get out there and get cracking!



Cheers
Reinhardt
#build #business #seo or sem #successful #super
  • Profile picture of the author Andyhenry
    There's some interesting advice there Reinhardt.

    I don't agree with some of it as you're suggesting that people 'need' to do some things that I still don't do after 10 years of doing this type of business.

    For example - taking members of staff. I don't have any staff local to me, and no longer than 45 minutes for presentations - I've had clients extend my meetings to up to 5 hours from a 1 hour appointment.

    I do think it's important that you have a clear agreement of your meeting time - but be prepared to go longer if they want. I often have people stop me and call colleagues in and then want our session to be much longer once they see the value in what I'm talking about.

    I think it's more important to be flexible and prepared than to try to follow strict guidelines.



    But I think your reasoning is pretty sound and if people did do what you suggest then they're probably building from a sound foundation.

    Thanks for sharing your thoughts.

    Andy
    Signature

    nothing to see here.

    {{ DiscussionBoard.errors[2359856].message }}
    • Profile picture of the author RGallowitz
      Originally Posted by Andyhenry View Post

      There's some interesting advice there Reinhardt.

      I don't agree with some of it as you're suggesting that people 'need' to do some things that I still don't do after 10 years of doing this type of business.

      For example - taking members of staff. I don't have any staff local to me, and no longer than 45 minutes for presentations - I've had clients extend my meetings to up to 5 hours from a 1 hour appointment.

      I do think it's important that you have a clear agreement of your meeting time - but be prepared to go longer if they want. I often have people stop me and call colleagues in and then want our session to be much longer once they see the value in what I'm talking about.

      I think it's more important to be flexible and prepared than to try to follow strict guidelines.



      But I think your reasoning is pretty sound and if people did do what you suggest then they're probably building from a sound foundation.

      Thanks for sharing your thoughts.

      Andy
      Hi Andy

      Sorry my wording must have been a bit off

      I put staff in quotations deliberately. What I meant was it can be anyone. As long as you don't go into the meetings alone.

      I'll edit the post.

      As for others' experience, I'm not taking that away from anyone.
      I'm just bringing to everyone's attention that there is a way to make a lot more money more often by using the above strategy. You don't even have to spend money on big advertising if you use the agency route.

      Cheers


      Thanks for the comments!
      Signature
      Make INSANE money by promoting PHYSICAL affiliate products.
      The one and only "GALLO Affiliate System" -
      >> Click Here! <<
      {{ DiscussionBoard.errors[2359886].message }}
  • Profile picture of the author Fernando Veloso
    Reinhardt,

    Great thread. Solid advices.

    7. Do NOT expect to sign a contract
    Agencies don't sign contracts with 3rd party services. The only contract they might sign is a non disclosure, but that's pretty much it. Don't even try to push a contract in their face. Just create a relationship. That is as good as a contract!
    Over here they DO sign contracts and if you want to provide a service for them, you'll have to sign a lonnnnng contract. Non disclosure, objectives, price, what is done, who is liable if anything goes bezerk, etc etc.

    We're developing a campaign for a bigger agency, and our contract is not only long, but also very tight. Everything is taken care of, every aspect of our relation/work/strategy/goals is written.

    Quite frankly I am intrigued why you say "don't expect a contract".

    A contract is the difference between "a guy" and "the man".



    Great thread, gold nuggets for everybody. You could add more info, videos, slideshows, etc etc and sell it as a WSO.

    Cheers,
    Fernando
    Signature
    People make good money selling to the rich. But the rich got rich selling to the masses.
    {{ DiscussionBoard.errors[2359945].message }}
  • Profile picture of the author REW72
    I've found agencies to be a good source of leads too and agree with some of your suggestions. My only observation to add is that it very much depends on the agency. I know of several that once they realise the client is prepared to pay decide to hire their own staff and take the profits.

    The downside of being under the radar is that you have no reputation or credibility with the end user from which to protect your position.
    {{ DiscussionBoard.errors[2360036].message }}
  • Profile picture of the author RGallowitz
    @Fernando if the agency decides to let you sign the contract, by all means go ahead.
    But be careful that they insert the clause where you are kept from doing business with other agencies.

    @REW72 It's highly unlikely that they will hire staff for one project. 99% of agencies who do not have the human resources for SEO tasks all outsource them to good reputable service providers.

    As for being under the radar, you really don't have a choice, unless they allow you to do so upfront. If you thinkg about it, you don't need the industry credibility from a consumer perspective! That is the beauty of this in that your credibility within the industry will grow among agencies. You don't need to brand yourself to outside clients because YOUR client will be the agency ;-)
    Signature
    Make INSANE money by promoting PHYSICAL affiliate products.
    The one and only "GALLO Affiliate System" -
    >> Click Here! <<
    {{ DiscussionBoard.errors[2360128].message }}
    • Profile picture of the author Fernando Veloso
      Originally Posted by RGallowitz View Post

      @Fernando if the agency decides to let you sign the contract, by all means go ahead.
      But be careful that they insert the clause where you are kept from doing business with other agencies.
      Funny you mention this cause we had a proposal of *exclusivity* last week. We told them our prices + conditions and waiting for their response.

      Our contracts are read and re-re-read by us, and also by our lawyer. Nothing is signed before a deep analysis of all the contents and most of all, a REALLY good analysis of ALL the possible interpretations.

      Sometimes bigger agencies try to run a *hidden* clause of liability, or goals, and we're pretty much eye opened for those tricks. Fact is, our lawyer is also a friend/customer and he helps us quite often.

      Enough of me.

      How do you handle your business contracts wise? Everything written till exhaustion? Or do you let it go with the flow?

      And how's business going in there? You in Europe, Us, Can?

      Do you see more agencies searching for SEO freelancers?
      Signature
      People make good money selling to the rich. But the rich got rich selling to the masses.
      {{ DiscussionBoard.errors[2360184].message }}
  • Profile picture of the author RGallowitz
    We have boiler templates for most contracts, but not all. Writing a unique contract for all 3rd party relationships is too time consuming. We don't grind on contract terms too much otherwise it takes a long time for sign off so we make sure our terms are tight, but still acceptable.

    Business in South Africa is fantastic thank you! We work with very big brands from all continents.

    I believe agencies will rather have an inhouse team to do their work, however...due to usual expansion issues with most agencies it can take a long time for an agency to have a full service SEO team. In most cases it's just so much easier to build a relationship with a top dog SEO service provider who will deliver the best service. An agency is usually a SEO company's biggest client since it's worth lies with many clients and not just one.

    Thanks for the comments!
    Signature
    Make INSANE money by promoting PHYSICAL affiliate products.
    The one and only "GALLO Affiliate System" -
    >> Click Here! <<
    {{ DiscussionBoard.errors[2363943].message }}

Trending Topics