Unfairly Banned on Adwords What to do.?.
- SEO |
this is a hypnotherapy business, not an affiliate marketer or something like that, a bricks n mortar business, with professional non-spammy website.
It promotes hypnosis services such as "quit smoking & weight los" hypnosis, where you pay a fixed fee, say $300, and your get a 2hr hypnosis session, and if it doesnt work, you get repeat sessions for free.
There are LOADS of almost identical business (I am in Sydney). just Google quit smoking Hypnosis.
We received an email, which was from Google LPQ - Final Warning..
Final Warning: Your Google AdWords account has multiple violations
(which was actually the first & last warning..)
Our Marketing copy was not as agressive as other advertisers on adwords, but, we toned it down further, very thoroughly added extended descriptions of warranties etc, and resubmitted to Google.
I replied to adwords support saying, Thanks, we have made substantial updates to our sites to comply, were not quit sure what the problem was, but have toned down all marketing copy and made substantial efforts to clarify our offers as clearly as possible...
I also sent them a list of 5 other competitors who have adwords ads running with at least, if not more so aggressive marketing.
Then They replied,
Dear xyz,
Thanks for your email.
We understand that you have questions regarding the status of your site. We can confirm that your site has been flagged for Unacceptable Business Practices and was consequently disabled. Any change you make to your website will not help because it the the business module that Google does not support.
In response to multiple complaints received from users and publishers about this category of ads, it is Google's policy to not accept ads that make inaccurate or misleading claims regarding the product being promoted.
______
I am in correspondence with Adwords support, but its like getting blood out of stone.
What is meant by business module that google does not support?
What I am baffled by, is why our site is banned
(the account is still active, but the quality score (which was between 7 & 10 for our kewords), has been slapped to 1, so our ads dont run, When other sites with more aggressive marketing are not penalized.
Have we just been unlucky that we are first on the list and Google is going through this industry (ie quit smoking / hypnosis etc?), and should I just raise more complaints about our competitors.
Does anyone have any tips for how to get an adwords campaign back up and running after this? I honestly don't believe our site is breaking any T&C's, I even spoke to the dept of fair trading (the Australian regulator of these things), and they think our ads are fine!
HELP!
Me
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