9 {{ upvoteCount | shortNum }}
9 {{ upvoteCount | shortNum }}

Can I get a little help with tying Adwords to Analytics?

by honed
8 replies
  • SEO
    • |
I have Analytics profile that is tied to our site. We have lots/years of data collected. Also on that analytics is an account for the same site, but this one was made first. (Before I got there, I don't know why).

My issue is that I want to tie the Analytics profile that we are using to the Adwords account and there is no way I can see to do that. It is tied to the initial account, which is useless to us. There is nothing that allows me to edit the first and unused Analytics account to get rid of it.

Anyone know how this can be fixed?

Thanks in advance for any help.
#adwords #analytics #tying
  • Profile picture of the author headwest
    Hi Honed

    Try logging into your adwords and unlinking the account that is currently linked.

    You can only link your adwords to one analytics at a time but once it is unlinked, simply add your adwords login as an administrator on your analytics then login to adwords and you should be able to link it once the first account is unlinked.

    Let us know how you get on
    {{ DiscussionBoard.errors[3586488].message }}
  • Profile picture of the author honed
    Where do I unlink? This shouldn't be this hard!

    There is no "Edit" that the help says should be there.
    {{ DiscussionBoard.errors[3586519].message }}
  • Profile picture of the author headwest
    If you go through adwords clicking on your "reporting tab" to access your linked analytics account you should be able to unlink it from there
    {{ DiscussionBoard.errors[3586609].message }}
  • Profile picture of the author honed
    I searched Google help on this and it said the same thing as you. According to help, there should be the word :edit: to the right of the linked account. There is not. I am in the admin account (the only access) to both Analytics and Adwords.
    I seems I need to delete that account, but from Analytics, the good account has that :edit: link, but the old account that I want to delete, doesn't.

    That make more sense?
    {{ DiscussionBoard.errors[3586633].message }}
  • Profile picture of the author headwest
    It may be worth contacting Google to find out which Analytics account the adwords is linked to. I know from past experience that people pull their hair out over this and a quick call or email to google usually helps keep their hair on their head.

    I think though that you have to log into your adwords to unlink it if you can't do it from there then get onto google to find out what's wrong
    {{ DiscussionBoard.errors[3586766].message }}
  • Profile picture of the author honed
    I know which account is linked. I just can't unlink it! If I could, I'd be done.

    I didn't know you could call Google. I'll see what I can do over email.
    {{ DiscussionBoard.errors[3586965].message }}
  • Profile picture of the author honed
    Followup in hope that this might be helpful to another someday:

    It turned out I was the Admin of Adwords, but not Analytics. That was the issue. I reset the former employees password, logged in as him and deleted it.

    All better now.
    {{ DiscussionBoard.errors[3588296].message }}
  • Profile picture of the author headwest
    Good news!

    Getting hold of Google is tricky, but not completely impossible. Glad you've sorted it out though!
    {{ DiscussionBoard.errors[3590987].message }}

Trending Topics