Market Samurai [HELP]

TBInternetMarketing

13 years ago

If you have an adwords or gmail account go to file - settings - accounts and add your adwords account there.

Thanks
1 reply

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Anoop Sudhakaran 13 years ago

Originally Posted by TBInternetMarketing

If you have an adwords or gmail account go to file - settings - accounts and add your adwords account there.

I have done that, But still the same problem..
- Thanks
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peter gibson

13 years ago

contact their support and submit a ticket. They'll fix it up quick.

[ 1 ] Thanks

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Turifungia

13 years ago

You can send a debug log :

"On a PC, you can do this by opening Market Samurai, going to the File menu, then to Settings, then to the tab labelled Debugging and checking the option saying "Log Extended Debugging information".

On a Mac, go to the Market Samurai menu, then to Preferences, then into the Debugging tab and enabling "Log Extended Debugging information".

Then go back to the debugging menu and the option to upload the file will be available. Click this option, wait for the file to be uploaded, and take down the number shown in the dialog box and let me know what the number is.

New version is out today but I get same problem anyway..

[ 1 ] Thanks
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Anoop Sudhakaran

13 years ago

Originally Posted by Turifungia

You can send a debug log :

"On a PC, you can do this by opening Market Samurai, going to the File menu, then to Settings, then to the tab labelled Debugging and checking the option saying "Log Extended Debugging information".

On a Mac, go to the Market Samurai menu, then to Preferences, then into the Debugging tab and enabling "Log Extended Debugging information".

Then go back to the debugging menu and the option to upload the file will be available. Click this option, wait for the file to be uploaded, and take down the number shown in the dialog box and let me know what the number is.

New version is out today but I get same problem anyway..

Thank you! I think this problem is resolved today as I am able to login to Keyword Tool, but it is still very slow!

Thanks

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drgirlfriend

13 years ago

Having similar problems (and I just started my first challenge...so sad)

I just submitted an extended debugging log.

btw, hi to all warriors, this is my first post in the forums, very inspired by the activity here

Thanks

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Droopy Dawg

13 years ago

Download and install Adobe Air 3.0... that fixed it for me, and that's what Support will tell you.

DeShon

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TheMarketingGuy

13 years ago

I'm having a similar problem with the tool, last couple of days it was unbelievable slow, even with Air 3.0... Anyway, seems a little faster today... Weird.

Thanks

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outwest

13 years ago

Here is the thing with Market Samurai
If they have an update
Dont ignore the update
Upload it
This usually solves most little problems like this

if you ignore the update sometimes the old version stops working

Thanks

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Leanne King

13 years ago

Make sure you are using the current version of MS and Adobe Air and put in a support ticket or hit them up on Twitter - they are very quick to respond.