What's Up With Market Samurai?

Yea they have really been struggling a lot lately. I still use them, but man they were such an awesome product a year or so ago. Now it takes all my patience to use them.

I wonder how their sales are doing?

The message I'm getting today is this:

We are currently experiencing major issues with some of the services which power Market Samurai.

We will return to full service as soon as we are able, but in the meantime certain services may not work reliably.

The affected services are:

Rank Tracker:
Google rank data (Service Unavailable)
Google PageRank (Service Unavailable)
Google Index Count
Keyword Research:
SEOC
SEO Competition:
Google PageRank (Service Unavailable)
Google Index Count

Latest update Noble Samurai

Looks like the end of Market Samurai There are a lot of unhappy people after this blog posting - me included. They are now offering refunds to unhappy customers that don't want to subscribe to their paid service. It could be the final nail for MS, their withering response to the problem of the product not doing what people bought it for is pretty cringeworthy and at best, a cry for help. If they can't commit to a definite resolution and plan for future users, they really should say so. If I don't see one soon instead of the wishy washy excuses we have seen over the last 12 months, I'll certainly be asking for my refund. It plainly doesn't do "what it says on the tin" - especially now. I thought initially that finally I had bought a product that was of value, unlike the other dozens I have bought that were not, and I hate to say it, in spite of sticking up for them in the face of much adversity, I was wrong. It looks like they have lost to Google and their increasing attempts to stop SEO and instead, get people to conform to their rules and regulations. I'm disappointed, to say the least. Rant over.

They had very poor planning. They should've known that rank tracking is impossible to provide free for life, and it was irresponsible of them to promise that. It was only a matter of time before this happened; it's expensive to track that many keywords for users who aren't paying your monthly server bills anymore.

It is broken, even they admit it, hence the lengthy blog post they have made trying to justify why their buyers now have to pay for a very important part of SEO research that originally they marketed as being one of the main reasons why people should buy their product. You may not need that aspect of MS, but thousands of people have bought it for that and other related attributes

You mustn't have been using it much over last 3 months then - it didn't work for a period of almost 3 weeks at one time recently. And for smaller periods of time prior to that.

Don't believe me? Why all the complaints, particularly over the last 6 months that are DOCUMENTED in this forum. Do a search, there are hundreds of posts from very unhappy buyers. It's always handy to get the facts first, I had a check through WF this morning, it's hardly a surprise having read the comments about MS, especially over the last 6 months (and I don't mean the hype from the affiliates of the "disguised" posters) that finally, they have come out with their admittance that it just is not going to work on the original premise that it was sold on.

Because it took me 3 weeks to learn how to use it. And no wonder I can't get it to work - they were going through one of their famous "glitches". The product has only worked sporadically over the 8 months I have owned it, and the reason I didn't give up is that for 6 months, since they started having their MAJOR problems, they have always promised they would "get it right"........which they haven't, so far. Now they want to charge for one of the main purposes it was bought for.

I won't even bother to respond to that, except for I didn't say anything like that, and you should be very careful when either misquoting or making things up. No sugary response is even wanted, I assure you.

You forgot to mention that they also now recommend a maximum of 10 keywords at a time, and use at your own risk of being banned because the queries are now coming directly from your own computer. And they are using Bing for the results.

WARNING: RANK TRACKER

"Unfortunately, at this time we're unable to check large numbers of Google keywords. We're working on the issue, but it may be some time before have a solution in place.
We're still able to fetch large numbers of keywords for Bing and Yahoo.
For the time being, to update your Google Rankings, please select the checkbox for any keywords that you want checked, and then click the "Update Selected Only" button.
Warning: These search requests will come from your own computer and not from our cloud infrastructure. We recommend not checking more than 10 keywords at a time in quick succession. Checking too many keywords in this manner may reduce your ability to use Google for yourself and anyone sharing your Internet connection".

Oh dear......................

What is the point of casting an opinion in here? I answered the OP and others comments. I never said I wanted a refund, nor did anyone else, I just wanted the product to do what they claimed when they advertised it. It is MS who are SUGGESTING refunds (and hats off to them for that) because IT DOESN'T DO WHAT IT SAYS ON THE TIN. Their email has obviously come as a disappointment for many (as they openly admit) because after all this time, and all of the problems people have had over the last 6 months, they aren't going to fully fix it and are going to charge for something that was supposed to come with the deal. In addition to that, some old problems are still ongoing with the same old promise that it is going to be fixed in a "few days"
As for your points 1, 2 and 3, you're making it up, and misinterpreting the real nature of the original comments. Do you have to be so aggressive all the time? Just make your point without trying to belittle other people's opinions, it carries a lot more weight and allows people to freely contribute rather than be bullied just because they might disagree with you.

MS is a fake thing. At least its like a the bubble burst. So guys get over it. When you keep saying MS, you are promoting a fake product and distracting the newbees...

If you read their blog post carefully, they are basically trying to soften up their user base for the coming hard landing: $99/month subscription for their most popular services.

Outwest seems to think the changes are minor glitches, but NobleSamurai's own blog post basically TELLS us how badly broken it is:

then they mention having to buy the data, and that other people who use this same data, like Raven tools, charge $99/month. Then they talk about what they're going to have to charge going forward:

And then they do something only a truly desperate company would do - they refer all of their users to a competitor (Raven) and suggest that everyone sign up for a free trial! LOL

Now me, I'm not upset at the NobleSamurai guys. I love their tool because it made everything, from Keyword Research (I'm looking at you, Outwest) to Rank Tracking so much faster and easier. A great all-in-one tool. It looks like those days are over. If I'm going to have to start paying monthly fees just to track SERP rank, I'm going to look at all the other tools again. I rarely pay monthly fees for anything, so it will be interesting to see how all this shakes out.

Also, read the comments on their blog post - some people have multiple campaigns with thousands of keywords, and they are being told that this functionality will be duplicated in a future release several months out.

So yeah, things change. Adjust, move on. OR - if you aren't a MS power-user, just stay with 'em. To each, his own...

You could try Traffic Travis. However you would need to purchase proxies to avoid being blocked by Google if you do a lot of searches using TTV4.

All the best!

Not according to Link-Assistant ... link-assistant dot com/blog/seo-powersuite-is-not-affected-by-the-rumored-google-algo-change (titled "Official confirmation from our CEO: SEO PowerSuite is NOT affected by the rumored Google algo change (which actually didn't happen...")

(sorry, unable to post links)

John they will get back to you, they always do, I had an email telling me they were backlogged today, not sure about MS yet but probably do not throw the baby out with the bath water seems to be the term I'd use for now.

At the moment it is still usable, I agree about the bing crap I do not like it as well and just maybe they may change this back, from what i can see they use it for more general stats but I may be wrong, just a bit confused about what darn change they are making today.