Problem with destination URL Facebook Ads (tracking)

by gioom
1 replies
So I have this problem with Facebook ads. I try to make an ad that drives traffic to my website. However I use Voluum for my tracking so in the destination URL for FB I put in the link that Voluum gives me, for example: http://xxxxx.trackvoluum.com/xxxxx-xxxxx-xxxx-xxxx

Facebook now thinks 'xxxx.trackvoluum.com' is my destination link and puts it in the visible ad. And just as I suspected the ad got dissaproved. This was the reason:

"Your ad wasn't approved because the destination URL is not viewable or functioning properly. Ads may not link to a proprietary file type (ex: pdf, .doc) or to a site that initiates an automatic download or traps a user's browser through a pop-up of any kind. If you've reviewed the Facebook Advertising Guidelines and think your ad should have been approved, please get in touch. "


Anyone know what I can do to make this work?


Thank you so much!
#ads #destination #facebook #facebook ads #problem #tracking #url #voluum
  • Profile picture of the author TrackingDesk
    Not 100% sure if it's related, but I believe this is the same story that came out a few weeks ago about Voluum traffic being flagged by antivirus and chrome browsers.

    Good luck
    Signature

    Laurent
    CEO
    Trackingdesk.com

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