Problem with Instagram

7 replies
Everytime I upload a picture and use hashtags, they never work..If you try searching for them or even click on them, the picture I've just uploaded is not showing up.
Instead uploading it from another device (same picture, with same hashtags) works perfectly.

This is happening since almost 2 months and the only thing changed on my phone is that I've updated it to iOS9 but I don't see how could it have to do with instagram and hashtags.

Tried deleting and reinstalling the app but nothing has changed.. It's a pretty big deal since I'm using it for my business page.

Please help..
#hashtags #instagram #problem
  • Profile picture of the author BranTheMan
    Are you using your phones internet plan when doing this? or a home Wi-Fi? IP could be the issue depending on certain things that you have been doing with your account. Sounds like you may have triggered their spam prevention filters.

    Let me know ~ there is a million reasons why it could be doing this. I'll help the best I can
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    • Profile picture of the author BranTheMan
      If you're using Instagram via your phones Internet plan

      Uninstall the Instagram app
      Clear all cookies and cache from your Safari browser
      Disable your phones internet in your settings and connect to a Wi-Fi connection
      Now reinstall Instagram
      and try it again

      I'll bet money that it will work again... Still not 100% sure though. There are a few other things it could be.
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      • Profile picture of the author Ezio007
        Using WiFi or phone plan doesn't change..
        Today as I said I had to use another iPhone to upload a pic and make it found through hastags
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        • Profile picture of the author BranTheMan
          Just switching the phone wont change necessarily anything. If you're ghosted for a short amount of time then changing the phone will not necessarily change the IP that you are browsing from unless you have changed the settings to a different connection.

          That was test #1
          Like I said, it could be a number of different things.

          I feel like this conversation will be like talking to a brick wall. I'm sure someone else here knows the exact answer to this so feel free to chime in and help out the OP

          All the best,
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          • Profile picture of the author Ezio007
            As I said.. Uploading from another phone works perfectly.. So must be something with my device but can't get what could it be since deleting and reinstalling the app seems not enough
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  • Profile picture of the author Platt
    Try deleting the app, shut your phone and when you start it again download it again. Hopefully that helps? Otherwise you should just go to the store and fix your phone because I don't think the problem lies in the app.
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  • Profile picture of the author mikeyman120
    Let me ask you this. How many pics in your account and how many hashtags do you use for each pic and do you keep just copying and pasting in the same hashtags all the time?

    I had this issue and when searched on google tons of people had the same issue with no solution. I then thought maybe since I had like 200 pics or so with the same hashtags and I think this tripped some sort of instagram spam filter.

    I tried to rearrange the hashtags but no good. Then I tried a few tests so I uploaded a bunch of pics with a different set of hashtags and it was working again. Then I kept trying 1-20 different hashtags and it was working fine. Problem is I don't want to use those unrelated hashtags so I redid my set of original hashtags that I was just copying and pasting. I rearranged some and deleted others and found new ones and once again it was all working again. This method has been working for me so far.
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