People tagging our brand in Instagram pictures that don't have our product.

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Hi there!

I am a Social Media Manager for a pet brand, so we have a ton of user generated content. There is one particular follower who is constantly posting pictures of their dog but the image never has any of our products in it. It then shows up in the "tagged photos" section of our Instagram. They also tag a ton of other brands that also don't appear in the picture either.

I like to keep that tagged section clean and have it only contain people who tag our products. It is very spammy and I've been clicking on the images and selecting "photo options" and then "hide from my profile." I'm doing this all week long for months. What is the best practice for this? Is it inappropriate to politely ask them to stop tagging us in their pictures unless our product is in it? Or should I simply continue to hide their image from our profile? I've never had this problem before and want to make sure I use the right etiquette.

Thank you!
#brand #instagram #people #pictures #product #tagging

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