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Unread 22nd February 2013, 05:23 AM   #1
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Default Facebook Ad REJECTED because of OPT-IN?

Hi Warriors,

I just started using FACEBOOK ads to advertise my Publicity Program Free Publicity Star.

I posted several ads that lead to my homepage (Which does have a name and email capture) and just received word that they were not approved for the following reason:

If your ad leads to a destination URL that prompts users to input personal data (such as a phone number, email address, etc.), please ensure that there is a full privacy policy clearly available that guarantees the protection of such data.

Which is weird because:

1) A TON of websites have email forms.
2) I have other ads on Facebook that WERE approved which also offer FREE gifts with Opt-IN.

Anyone have any insight into why this happens or how-to get around it?

Thanks!

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Unread 22nd February 2013, 05:30 AM   #2
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Default Re: Facebook Ad REJECTED because of OPT-IN?

Like it says you need a Privacy Policy.

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Unread 22nd February 2013, 06:04 AM   #3
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Default Re: Facebook Ad REJECTED because of OPT-IN?

Create a privacy policy page ( lots of free tools online , I used generateprivacypolicy.com) , seems like that would solve the issue. Other than that, it's always possible to re-submit a rejected ad, you could fall on a more forgiving person.

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Unread 22nd February 2013, 06:13 AM   #4
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Default Re: Facebook Ad REJECTED because of OPT-IN?

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Originally Posted by IMPromocoder View Post
Create a privacy policy page ( lots of free tools online , I used generateprivacypolicy.com) , seems like that would solve the issue. Other than that, it's always possible to re-submit a rejected ad, you could fall on a more forgiving person.
Okay I created and added a Privacy Policy! (Thanks!)

But now it's not letting me resubmit...do I have to recreate the entire ad?

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Unread 22nd February 2013, 06:14 AM   #5
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Default Re: Facebook Ad REJECTED because of OPT-IN?

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Okay I created and added a Privacy Policy! (Thanks!)

But now it's not letting me resubmit...do I have to recreate the entire ad?
Yes, recreate it and submit it again.

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Unread 22nd February 2013, 07:03 AM   #6
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Default Re: Facebook Ad REJECTED because of OPT-IN?

Facebook has also really cracked down on what they accept. I have had this happen to my multiple times where I changed it (did what they said) and they still reject it.

I recommend just making a few ads so you don't have to worry about editing one, and re-submitting it multiple times until they approve it.

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Unread 22nd February 2013, 07:18 AM   #7
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Default Re: Facebook Ad REJECTED because of OPT-IN?

I thought I read on these forums that FB is not allowing affiliate sites/links/ads at all.
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Unread 22nd February 2013, 07:48 AM   #8
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Default Re: Facebook Ad REJECTED because of OPT-IN?

Hey Mark
The best place to look is here: Social Media Marketing Forum

Think of how stupid the average person is, and realize half of them are stupider than that.

― George Carlin
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Unread 22nd February 2013, 07:58 AM   #9
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Default Re: Facebook Ad REJECTED because of OPT-IN?

A privacy policy? Like "We respect you privacy, we'll never sell or rent you email and blah blah blah?

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Unread 22nd February 2013, 08:06 AM   #10
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Default Re: Facebook Ad REJECTED because of OPT-IN?

It seems to be a bit random.

Sometimes they get accepted, sometimes they don't.

Have you tried waiting a week and trying again? I did this and got my ad through.

It must be down to the individual reviewing the ad on that particular day.

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Unread 22nd February 2013, 08:16 AM   #11
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Default Re: Facebook Ad REJECTED because of OPT-IN?

From what you wrote in your original post, your ad was not rejected because it had an optin, your ad was rejected because you had an optin and did not include a privacy policy.

All your webpages should have legal documents linked to down the bottom. Privacy Policy, Terms of Use, and Contact Us page at the bare minimum. Earnings disclaimer as well if you are selling make money online type products.

This is something you should get into the habit of doing with all of your pages whether you are posting them on Facebook or not. You will find most of the big advertising platforms will expect this of you.

If you are collecting people's details you should always have a privacy policy. It is there to protect you just as much as your visitors.

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Unread 23rd February 2013, 07:11 AM   #12
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Default Re: Facebook Ad REJECTED because of OPT-IN?

Quote:
Originally Posted by WillR View Post
From what you wrote in your original post, your ad was not rejected because it had an optin, your ad was rejected because you had an optin and did not include a privacy policy.

All your webpages should have legal documents linked to down the bottom. Privacy Policy, Terms of Use, and Contact Us page at the bare minimum. Earnings disclaimer as well if you are selling make money online type products.

This is something you should get into the habit of doing with all of your pages whether you are posting them on Facebook or not. You will find most of the big advertising platforms will expect this of you.

If you are collecting people's details you should always have a privacy policy. It is there to protect you just as much as your visitors.
Okay, so I have a privacy policy and I have resubmitted but I keep getting rejected for the exact same reason. Not sure what else I can do.

I submitted a question via support but haven;t heard anything back yet.

By the way it's not an affiliate program...it's my very own product.

Not sure what to do next.

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Unread 23rd February 2013, 09:12 AM   #13
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Default Re: Facebook Ad REJECTED because of OPT-IN?

Ummm, I went to your webpage and you have a privacy policy link at the bottom that leads to http://www.freepublicitystar.com/disclaimers/4919 but that is not a valid page and the link does not take you there...

that could be your issue now....

Best thing for any website where you are wanting to use paid advertising is to have the normal business pages associated. Privacy policy, disclaimer, terms of use etc etc....

I'm just an opinionated ******* Today!
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Unread 23rd February 2013, 09:34 AM   #14
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Default Re: Facebook Ad REJECTED because of OPT-IN?

Quote:
Originally Posted by PerformanceMan View Post
Like it says you need a Privacy Policy.
Taken more time to read this thread and write the OP than to actually read the email from Facebook with the answer in...

Jamie.
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Unread 23rd February 2013, 10:54 AM   #15
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Default Re: Facebook Ad REJECTED because of OPT-IN?

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Originally Posted by CageyVet View Post
Ummm, I went to your webpage and you have a privacy policy link at the bottom that leads to http://www.freepublicitystar.com/disclaimers/4919 but that is not a valid page and the link does not take you there...

that could be your issue now....

Best thing for any website where you are wanting to use paid advertising is to have the normal business pages associated. Privacy policy, disclaimer, terms of use etc etc....
Thanks. I think I fixed that. Mind taking another look?

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Unread 23rd February 2013, 10:46 PM   #16
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Default Re: Facebook Ad REJECTED because of OPT-IN?

Yes it is fixed now. I would recommend having a hyperlink back tot he homepage that is clickable on that privacy page. Some advertisers have an issue with a privacy page that does not have a working link back to the site because there is no ability for the end visitor to easily correlate the privacy page and the content that you are talking about in terms of that privacy. Just turn the link in the contact us area into a working link should be fine.

I'm just an opinionated ******* Today!
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