New Email Subscription Notification is Broken

10 replies
I rely on the subscription feature and use it daily. The recent improvements though have broken it to where it is useless.

1. I don't need a sign up to the forum ad to come up when I click the link to reply.

If you think through this for just a minute, you'll realize that people that get notifications of threads being updated have already subscribed - else how do you have their email address to send the subscription notification in the first place?

2. The link, when clicked, takes me to the home page which isn't helpful in the least. The standard behavior is to take me to the thread and the post that I get the notification about.

Please fix this.
Thanks.

Mark
#broken #email #notification #subscription
  • Profile picture of the author Mark Singletary
    There is a link in the body of the email that apparently works. I was clicking the View and Reply button which goes to http://www.warriorforum.com/register.php.

    Also the formatting is all messed up, and the link to your personal subscription panel isn't there anymore.

    Mark
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    • Profile picture of the author Alaister
      Originally Posted by Mark Singletary View Post

      There is a link in the body of the email that apparently works. I was clicking the View and Reply button which goes to http://www.warriorforum.com/register.php.

      Also the formatting is all messed up, and the link to your personal subscription panel isn't there anymore.

      Mark
      Hi Mark,

      Thank you for bringing this up. This was an oversight on our side. We have changed the "View and Reply" button to have it link to the actual thread instead of url]http://www.warriorforum.com/register.php[/url].

      Let us know if there's anything else you pick up on or if there are any other ways we can improve this.

      Thank you
      Alaister
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  • Profile picture of the author sbucciarel
    Banned
    Alaister, could you also please put back the unsubscribe link in the email notification. No one wants to go to the screen for all of your subscriptions to unsubscribe to a single thread when they are tired of it.
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  • Profile picture of the author Mark Singletary
    Alaister,

    The formatting is still atrocious whenever there are quotes in the posts. Hardly being able to read the email due to lack of spacing, significantly lessens the effectiveness.

    Edit: There is no spacing in long posts, even that don't include quotes, either.

    Edit 2: It appears there was a positive change in how you get the emails. The old system would send you one and then no more until you logged on the forum again. This time it seems that we can get multiple emails without logging in.

    If that is true and part of the plan, I sincerely appreciate it. I was going to suggest this change recently and then it seems to have started happening. If it is not the plan and what is happening is some sort of weirdness, can you consider it? It's a good way to keep track of a thread and read updates on the go without having to log on after every notification.

    Mark
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    • Profile picture of the author danieljb
      Originally Posted by Mark Singletary View Post

      Alaister,

      The formatting is still atrocious whenever there are quotes in the posts. Hardly being able to read the email due to lack of spacing, significantly lessens the effectiveness.

      Edit: There is no spacing in long posts, even that don't include quotes, either.

      Edit 2: It appears there was a positive change in how you get the emails. The old system would send you one and then no more until you logged on the forum again. This time it seems that we can get multiple emails without logging in.

      If that is true and part of the plan, I sincerely appreciate it. I was going to suggest this change recently and then it seems to have started happening. If it is not the plan and what is happening is some sort of weirdness, can you consider it? It's a good way to keep track of a thread and read updates on the go without having to log on after every notification.

      Mark
      Thanks Mark, we'll let you know when changes made. Won't take long.

      Edit 2 is intentional. Definitely a brilliant idea.
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      • Profile picture of the author Alaister
        Originally Posted by sbucciarel View Post

        Alaister, could you also please put back the unsubscribe link in the email notification. No one wants to go to the screen for all of your subscriptions to unsubscribe to a single thread when they are tired of it.
        Hi Suzanne,

        Yeh we are adding this unsubscribe link back to these email so people can easily unsubscribe from that thread.
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  • Profile picture of the author Mark Singletary
    Thank you for fixing the spacing issue in the notification emails!

    Mark
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  • Profile picture of the author vedremo
    Banned
    Not sure if anyone else is seeing this, but it also says "Subscribe Subscribe" & "Subscribed Subscribed" now in the last week.

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  • Profile picture of the author Mark Singletary
    While the original notification formatting issue I mentioned has been fixed for a while, I've noticed a new problem a few times.

    Here is just a sampling from the FTC Small Business FAQ's (in their own words):
    1. Advertising must be truthful and non-deceptive
    2. Advertisers must have evidence to back up their claims
    3. Advertisements cannot be unfair
    4. Every state has consumer protection laws that govern ads running in that state
    5. Advertisers must have proof to back up express and implied claims that consumers take from an ad
    6. The FTC looks at what the ad does not say - that is, if the failure to include information leaves consumers with a mis-impression about the product
    7. The law requires that advertisers have proof before the ad runs
    8. Ads that make health or safety claims must be supported by "competent and reliable scientific evidence" - tests, studies, or other scientific evidence
    9. Offering a money-back guarantee is not a substitute for substantiation. Advertisers still must have proof to support their claims.
    10. "Bait and switch" advertising - It's illegal to advertise a product when the company has no intention of selling that item, but instead plans to sell a consumer something else, usually at a higher price.
    11. My company distributes a catalog of products manufactured by other companies. Rather than just repeating what the manufacturer says about a product, catalog marketers (including companies with online catalogs) should ask for material to back up the claims.
    12. The FTC pays particular attention to ads aimed at children because children may be more vulnerable to certain kinds of deception. Advertising directed to children is evaluated from a child's point of view, not an adult's.
    13. A federal law requires websites to obtain verifiable parental consent before collecting, using, or disclosing personal information from children, including their names, home addresses, email addresses, or hobbies.
    14. The labeling and advertising of clothing and textiles are governed by special regulations. For example, websites must disclose whether the fabric was imported or made in the United States.
    15. Sweepstakes-type promotions that require a purchase by participants are illegal in the United States
    16. Ads for consumer credit must include certain disclosures about the terms and conditions of credit.
    17. Claims for dietary supplements and similar products must be truthful and advertisers must have substantiation for any objective product claims they make
    18. A fine-print disclosure at the bottom of a print ad, a disclaimer buried in a body of text unrelated to the claim being qualified, a brief video superscript in a television ad, or a disclaimer that is easily missed on a website are not likely to be effective. Nor can advertisers use fine print to contradict other statements in an ad or to clear up mis-impressions that the ad would leave otherwise
    19. Regardless of whether you advertise on TV or radio, in print ads, through direct mail or online, the law is the same
    20. Endorsements by consumers must reflect the typical experience of consumers who use the product, not the experience of just a few satisfied customers
    21. Advertisers also must disclose any material connection between a person endorsing a product and the company selling the product
    22. Energy efficiency claims in ads must be based on specific standardized tests.
    23. The "Franchise Rule" governs the sale of franchises and business opportunities. The law requires sellers to make specific disclosures, give prospective buyers a document containing certain key information about the business opportunity, and be able to substantiate any earnings claims
    24. If you're advertising a product as "free" or offering it at a low cost in conjunction with the purchase of another item, the ad should clearly and conspicuously disclose the terms and conditions of the offer. Disclose the most important information - like the terms affecting the cost of the offer - near the advertised price
    25. If an ad mentions that a product comes with a guarantee or warranty, the ad should clearly disclose how consumers can get the details. Any conditions or limits on the guarantee or warranty (such as a time limit or a requirement that the consumer return the product) also must be clearly disclosed in the ad. Finally, the law requires companies to make copies of any warranties available to consumers before the sale. This applies to retail sales, sales by phone or mail, and online transactions.
    26. Ad claims on the Internet must be truthful and substantiated.
      The FTC has taken action against hundreds of advertisers who have falsely promised easy weight loss. Marketers who promote diet products or services or who make representations about fat loss, weight loss, calorie burning, or the loss of inches or cellulite must make sure that their claims are backed up by sound scientific evidence.
    The way I read the FTC documentation, marketing laws apply to all marketers including affiliates that do marketing in the U.S., not just product manufacturers or U.S. residents.
    Turns into this in the notification email (Gmail/FF):

    Here is just a sampling from the FTC Small Business FAQ's (in their own words):
    1. Advertising must be truthful and non-deceptive 2. Advertisers must have evidence to back up their claims 3. Advertisements cannot be unfair 4. Every state has consumer protection laws that govern ads running in that state 5. Advertisers must have proof to back up express and implied claims that consumers take from an ad 6. The FTC looks at what the ad does not say - that is, if the failure to include information leaves consumers with a mis-impression about the product 7. The law requires that advertisers have proof before the ad runs 8. Ads that make health or safety claims must be supported by "competent and reliable scientific evidence" - tests, studies, or other scientific evidence 9. Offering a money-back guarantee is not a substitute for substantiation. Advertisers still must have proof to support their claims. 10. "Bait and switch" advertising - It's illegal to advertise a product when the company has no intention of selling that item, but instead plans to sell a consumer something else, usually at a higher price. 11. My company distributes a catalog of products manufactured by other companies. Rather than just repeating what the manufacturer says about a product, catalog marketers (including companies with online catalogs) should ask for material to back up the claims. 12. The FTC pays particular attention to ads aimed at children because children may be more vulnerable to certain kinds of deception. Advertising directed to children is evaluated from a child's point of view, not an adult's. 13. A federal law requires websites to obtain verifiable parental consent before collecting, using, or disclosing personal information from children, including their names, home addresses, email addresses, or hobbies. 14. The labeling and advertising of clothing and textiles are governed by special regulations. For example, websites must disclose whether the fabric was imported or made in the United States. 15. Sweepstakes-type promotions that require a purchase by participants are illegal in the United States 16. Ads for consumer credit must include certain disclosures about the terms and conditions of credit. 17. Claims for dietary supplements and similar products must be truthful and advertisers must have substantiation for any objective product claims they make 18. A fine-print disclosure at the bottom of a print ad, a disclaimer buried in a body of text unrelated to the claim being qualified, a brief video superscript in a television ad, or a disclaimer that is easily missed on a website are not likely to be effective. Nor can advertisers use fine print to contradict other statements in an ad or to clear up mis-impressions that the ad would leave otherwise 19. Regardless of whether you advertise on TV or radio, in print ads, through direct mail or online, the law is the same 20. Endorsements by consumers must reflect the typical experience of consumers who use the product, not the experience of just a few satisfied customers 21. Advertisers also must disclose any material connection between a person endorsing a product and the company selling the product 22. Energy efficiency claims in ads must be based on specific standardized tests. 23. The "Franchise Rule" governs the sale of franchises and business opportunities. The law requires sellers to make specific disclosures, give prospective buyers a document containing certain key information about the business opportunity, and be able to substantiate any earnings claims 24. If you're advertising a product as "free" or offering it at a low cost in conjunction with the purchase of another item, the ad should clearly and conspicuously disclose the terms and conditions of the offer. Disclose the most important information - like the terms affecting the cost of the offer - near the advertised price 25. If an ad mentions that a product comes with a guarantee or warranty, the ad should clearly disclose how consumers can get the details. Any conditions or limits on the guarantee or warranty (such as a time limit or a requirement that the consumer return the product) also must be clearly disclosed in the ad. Finally, the law requires companies to make copies of any warranties available to consumers before the sale. This applies to retail sales, sales by phone or mail, and online transactions. 26. Ad claims on the Internet must be truthful and substantiated.
    The FTC has taken action against hundreds of advertisers who have falsely promised easy weight loss. Marketers who promote diet products or services or who make representations about fat loss, weight loss, calorie burning, or the loss of inches or cellulite must make sure that their claims are backed up by sound scientific evidence. The way I read the FTC documentation, marketing laws apply to all marketers including affiliates that do marketing in the U.S., not just product manufacturers or U.S. residents.
    Can you look into a fix?

    Thanks.
    Mark
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    • Profile picture of the author moss
      Originally Posted by Mark Singletary View Post

      While the original notification formatting issue I mentioned has been fixed for a while, I've noticed a new problem a few times.

      Turns into this in the notification email (Gmail/FF):

      Can you look into a fix?

      Thanks.
      Mark
      Will do, I recall we had a typesetting issue a few months back in emails. I'll take a look at this next week.
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