Getting log outs and 'connection reset' errors

by Kay King 9 replies
Since late yesterday - problems accessing the forum. No problems with any other sites. Have been logged out several times....and unable to log in at all due to 'connection reset' errors for hours at a time.
#suggestion forum #connection #errors #log #outs #reset
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  • Profile picture of the author warriorkay
    Same here, couple times today already.

    Looks like it affected everyone too, as the number of logged in members dropped to 0 and is picking up now.

    Hopefully the team are aware and looking at fixing this.
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    • Profile picture of the author pauloadaoag
      Administrator
      yep. we have automated alerts that tell us when things go down and wake us up if needed
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  • Profile picture of the author ciaral
    Administrator
    Hi, we did a minor database improvement yesterday. That's why some users are experiencing errors when logging in. This should be fixed now.
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    • Profile picture of the author Dan Riffle
      Originally Posted by ciaral View Post

      Hi, we did a minor database improvement yesterday. That's why some users are experiencing errors when logging in. This should be fixed now.
      Nope. I'm getting logged out trying to enter threads right now.
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    • Profile picture of the author Mark Singletary
      Originally Posted by ciaral View Post

      Hi, we did a minor database improvement yesterday. That's why some users are experiencing errors when logging in. This should be fixed now.
      Not fixed. It's happened to me 3 times in the last 30 seconds.

      Mark
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  • Profile picture of the author warriorkay
    It's still logging me off (and it seems everyone too, as logged in users count show) - has happened couple times within the last hour.

    To be fair to you guys though, you are obviously working hard to fix this once and for all, and are more frustrated than we are.

    Kingsley
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    Is The ONLY Coaching Program That Does 99% Of The Work
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  • Profile picture of the author nmcalabroso
    Administrator
    Kay King , is this issue recurring?
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  • Profile picture of the author Kay King
    Seems to have been resolved in the past few days - an occasional logout which is not unusual - but the big problems of reset and error pages seem to be resolved.
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    • Profile picture of the author nmcalabroso
      Administrator
      We shouldn't have that pesky logout issue by now. If this happens again, let us know.

      Although, admittedly, sometimes I'm getting logged out when I'm signing in using different device. We're going take a look again just to be sure.
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