Mail It Email Marketing Plugin Review

mustafavanancio · 4th Sep 2016, 08:39 AM

I am no longer promoting this product as the product creator decided to refund and blacklist me (as a paying customer) for bringing to his attention some valid bugs with his software.

tracygum · 10th Dec 2016, 01:03 AM

I wished I had seen this earlier...

My host company had to deactivate this plugin and remove it as it was one of the plugins they told me that was having my WP site have fatal errors ... (had never had fatal errors before) the host company told me to ask the Mail it plugin people if they had any patches or new versions of the plugin so I could fix the situation...

I got a defensive response "its working on thousands of websites right now" they did not attempt to look at my situation because it was working on thousands of other sites ... they did not care that it was causing problems in mine... I wrote to them in a way that was asking for help to fix things ... I was not angry or accusative I just repeated what the host company said and asked them what the host company told me to ask for and that was a new version or a fix..

mustafavanancio · 11th Dec 2016, 06:25 AM

Originally Posted by tracygum

I wished I had seen this earlier...

My host company had to deactivate this plugin and remove it as it was one of the plugins they told me that was having my WP site have fatal errors ... (had never had fatal errors before) the host company told me to ask the Mail it plugin people if they had any patches or new versions of the plugin so I could fix the situation...

I got a defensive response "its working on thousands of websites right now" they did not attempt to look at my situation because it was working on thousands of other sites ... they did not care that it was causing problems in mine... I wrote to them in a way that was asking for help to fix things ... I was not angry or accusative I just repeated what the host company said and asked them what the host company told me to ask for and that was a new version or a fix..

Sorry to hear about your experience.

I used to have a lot of respect for Brett until I experienced what his customer support is like and I'm not the only one.

4th Sep 2016, 08:39 AM	#1
mustafavanancio I.M Product Reviewer Join Date: 2015 Location: London Posts: 111 Thanks: 95 Thanked 44 Times in 36 Posts	Mail It Email Marketing Plugin Review Share on: I am no longer promoting this product as the product creator decided to refund and blacklist me (as a paying customer) for bringing to his attention some valid bugs with his software.

10th Dec 2016, 01:03 AM	#2
tracygum Warrior Member Join Date: 2014 Posts: 1 Thanks: 0 Thanked 1 Time in 1 Post	Re: Mail It Email Marketing Plugin Review Share on: I wished I had seen this earlier... My host company had to deactivate this plugin and remove it as it was one of the plugins they told me that was having my WP site have fatal errors ... (had never had fatal errors before) the host company told me to ask the Mail it plugin people if they had any patches or new versions of the plugin so I could fix the situation... I got a defensive response "its working on thousands of websites right now" they did not attempt to look at my situation because it was working on thousands of other sites ... they did not care that it was causing problems in mine... I wrote to them in a way that was asking for help to fix things ... I was not angry or accusative I just repeated what the host company said and asked them what the host company told me to ask for and that was a new version or a fix..