25th July 2014 Warrior Payments Update

by 69 replies
Hi everyone,

It's been a crazy week with the launch and release of Warrior Payments. Thank you to everyone who jumped on my live stream for the announcement. Unfortunately we had some technical issues which we'll be fixing to ensure everything is smooth in the future.


We have gone through all of your feedback and are rapidly adding features and improvements to what we have released.

Here are the updates and features we have now added since launch:

- IPN integration
- Bigger "Buy Now" buttons
- Reminder email for customers to leave feedback 3 days after purchase

IPN Integration

You asked for it, we delivered.

A lot of you have provided feedback around IPN integration and allowing notification of payment. We have implemented IPN Notification which can be found in the "Advanced" section when creating your WSO.

When choosing this option, Warrior Payments will send the exact IPN data received from PayPal to your script. Enter the URL of the script you have on your server. The data will be sent to this URL after a sale has been made. You will also get notified when a refund or reversal occurs.

This is an advanced feature and is optional.


Bigger "Buy Now" buttons

After seeing the first users of Warrior Payments embedding their buttons onto their sales pages we discovered the buttons were much too small. We immediately worked on increasing the sizes of these buttons to match the styling of most of your sales pages. This will hopefully increase conversions and make the "Buy Now" buttons more prominent.


Customer Feedback Reminder Email

We have received a lot of feedback around the implementation of the reviews system and we are working on improving it and making it a more accurate system. The first thing we have done is created functionality for Warrior Payments admins to remove useless reviews. We have gone through and removed the reviews that we feel are not suitable and valuable. This has removed the reviews from showing up however it is still included in the feedback calculation. We'll be fixing this early next week.

We have made it clearer on the check out page that you should only leave a review after you have used the product. This is live right now.

We also created a reminder email which will be sent to the buyer 3 days after they have purchased the product to remind them to leave a detailed review that will educate and help future buyers. The reminder emails will kick in as of Monday next week.

As always send us your feedback and suggestions, we love to hear about what you think can be done to improve. What features do you guys want next?

Thank you
Alaister Low
#warrior forum news #2014 #25th #july #payments #update #warrior
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  • Profile picture of the author jeffreyhuan
    Thank you for your prompt response to our feedback and feature requests.

    Warrior Payments will definitely be growing better and better with your efforts.

    Look forward to more exciting upcoming improvements.
  • Profile picture of the author egyptik
    Ho-ly-shit. I'd love to use this for a web-app with subscription model. Could you guys add the option to sell services rather than just downloadable products?
    • Profile picture of the author Alaister
      Originally Posted by egyptik View Post

      Ho-ly-shit. I'd love to use this for a web-app with subscription model. Could you guys add the option to sell services rather than just downloadable products?
      Yeh we're working on building out features that you guys want rapidly.

      Great feedback. We'll have these two on our list. Thanks
  • Profile picture of the author hiepsigiay
    [DELETED]
  • Profile picture of the author Najgel
    It is a pleasure to see the IPN integration after ONLY a few days! This is a huge message to the community showing the response time and dedication that You Alaister and the Freelancer / WF team does to enhance and improove the WarriorPayments on the fly as we speak
    • Profile picture of the author Alaister
      Originally Posted by Najgel View Post

      It is a pleasure to see the IPN integration after ONLY a few days! This is a huge message to the community showing the response time and dedication that You Alaister and the Freelancer / WF team does to enhance and improove the WarriorPayments on the fly as we speak
      Thanks! We're 100% committed to building out the product and adding the features you guys want. Keep the feedback coming.
  • Profile picture of the author careybaird
    Awesome, love the IPN integration!
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  • Profile picture of the author rizy
    Thank you for providing some of the bigger buttons. But I will say that the buttons could be even larger, and bolder. Right now the design of the buttons is excellent because it is in sync with the forum, but one of the things I really like about Jvzoo are their extremely powerful large, and bold button styles, that are extremely impactful.

    But thank you for everything your doing ... appreciated.

    -Rizzy
  • Profile picture of the author giotheinternetboy
    how about delayed payments for affiliates???
  • Profile picture of the author sbucciarel
    Banned
    There are two things that you have not responded to that people want to know about.

    1. Will there be Delayed Payments (at least 30 days) for affiliates
    2. Will we have complete control over refunds.

    Good move on the changes in feedback and addition of IPN

    EDIT: Just received this email from Wso Top Pick
    admin AT topwsonews.com
    Fresh Curation Idea - Never Done Before!

    It looks like a spammer is taking advantage of the new platform to send out spam emails, but wanted to make sure that this is not a WF email for daily deals or something.

    As for new features, since you asked, same as I suggested before

    1. Delayed payments
    2. Complete control over refunds
    3. OTOs, upsells, downsells, sideway sells, and autoresponder integration of all major autoresponders (like Get Response, Aweber, etc.)
    • Profile picture of the author Alaister
      Originally Posted by sbucciarel View Post

      There are two things that you have not responded to that people want to know about.

      1. Will there be Delayed Payments (at least 30 days) for affiliates
      2. Will we have complete control over refunds.

      Good move on the changes in feedback and addition of IPN
      Hi Suzanne,

      We will be looking at implementing delayed payments and a better way to manage potential problems with affiliates. Right now all affiliates can be approved or rejected by seller.

      Sellers do have complete control of refunds. On the My Stats page you can refund specific transactions. We won't go in and process refunds.

      We'll be improving the feedback system but wanted to get started on having it make more sense.
    • Profile picture of the author Alaister
      Originally Posted by sbucciarel View Post


      EDIT: Just received this email from Wso Top Pick
      admin AT topwsonews.com
      Fresh Curation Idea - Never Done Before!

      It looks like a spammer is taking advantage of the new platform to send out spam emails, but wanted to make sure that this is not a WF email for daily deals or something.

      As for new features, since you asked, same as I suggested before

      1. Delayed payments
      2. Complete control over refunds
      3. OTOs, upsells, downsells, sideway sells, and autoresponder integration of all major autoresponders (like Get Response, Aweber, etc.)
      No that email is not from us. Would you be able to forward it to me so I can take a look - alaister@warriorforum.com

      Thanks for your suggestions.
  • Profile picture of the author Ledux
    Great stuff. I'm glad there's positive changes happening. I like the new design of the buy buttons.

    Also, is the remainder going to be an optional function or is it going to be automatic?
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    • Profile picture of the author Alaister
      Originally Posted by Ledux View Post

      Great stuff. I'm glad there's positive changes happening. I like the new design of the buy buttons.

      Also, is the remainder going to be an optional function or is it going to be automatic?
      The reminder email is automatic and will be sent to buyers who have not left a feedback 3 days after sale.
  • Profile picture of the author gokulmaba
    Thank You. The new Warrior Payment option will definitely helpful for warriors.
  • Profile picture of the author Dan Ambrose
    What about subscription/recurring models?
  • Profile picture of the author Instructor
    I think this thread was just to tell what updates have already been made. Not so we can ask for the same enhancements over and over that we already told them. JMO
  • Profile picture of the author VideoRanker
    Whether you like wf payments or not the response to feedback has been amazing.
  • Profile picture of the author big tymer
    This is great news.
  • Profile picture of the author Riz
    Alaister,

    Excellent response to feedback. If this continues warrior payments can become exactly what warriors need.

    Delayed affiliate payments should be top of the agenda in my opinion.

    --Riz
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  • Profile picture of the author drurykey
    It is good to see these changes...
    • Profile picture of the author Alaister
      Originally Posted by big tymer View Post

      This is great news.
      Originally Posted by Riz View Post

      Alaister,

      Excellent response to feedback. If this continues warrior payments can become exactly what warriors need.

      Delayed affiliate payments should be top of the agenda in my opinion.

      --Riz
      Originally Posted by drurykey View Post

      It is good to see these changes...
      Thanks for the feedback. We'll be continually improving our product as we go.
  • Profile picture of the author lotsofsnow
    [DELETED]
    • Profile picture of the author Alaister
      Originally Posted by hpgoodboy View Post

      I am thinking to launch a WSO using the new system. I am not sure whether the system provides extra tracking variables.

      If I use 2 or 3 links in the sales page I would like to know which link brought the sale.

      If I send out an email to my list I would like to know which email converted better.

      This additional tracking is by the way provided by W+ and JVzoo. Would be great
      if the new system would have this as well.
      Hi Hans,

      Thanks for your message. At this stage we don't have this functionality. We'll be looking to implement though. Let me know once you have released your product using Warrior Payments.

      I would love to hear your feedback on the experience.

      Thank you
  • Profile picture of the author smmhq
    what if we have membership site ?

    still need to generate button ?
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  • Profile picture of the author brutecky
    I still dont see any reason to use WF payments. Still a LOT of features missing. Still very few real affiliates. Also why would I want to build a list up for WF so they can send out their 'pick of the day'. Honestly there is no advantage at all to using WF (except their fee is 2% over 5%) but really that 3% makes a menial difference when you consider all the negatives to using the WF for payments.

    Lots of people on here are going to be saying .. oh boy .. so great .. yada yada .. but really how many of them are full time IMers? How many have sold more than a few hundred copies of their products? Probably not many. This for sure is not going to bring back any big names to the WF.

    Also looking at the system there is no TOS, no FAQ, no info at all in the Warrior Payments members area. Heck even their TOS just links the the WarrorForums TOS. So basically the launched a payment platform with no TOS or info at all for people using it. They dont even have a privacy policy for the Warrior Payments.

    Yea real professional there Alaister. Spitting out a poorly designed payment system with no accountability, or info, really builds my confidence in you.

    This entire platform looks like something that was put up in 48 hours from the lowest $3 an hour coder found on Freelancer.com. Personally Im going to RUN away from this thing as fast as they can. Im also going to suggest to all of my blog readers that they refuse to buy anything that uses this system (at least in its current state)
    • Profile picture of the author anton343
      Would love to see these issues answered first before anything else

      Originally Posted by brutecky View Post

      I still dont see any reason to use WF payments. Still a LOT of features missing. Still very few real affiliates. Also why would I want to build a list up for WF so they can send out their 'pick of the day'. Honestly there is no advantage at all to using WF (except their fee is 2% over 5%) but really that 3% makes a menial difference when you consider all the negatives to using the WF for payments.

      Lots of people on here are going to be saying .. oh boy .. so great .. yada yada .. but really how many of them are full time IMers? How many have sold more than a few hundred copies of their products? Probably not many. This for sure is not going to bring back any big names to the WF.

      Also looking at the system there is no TOS, no FAQ, no info at all in the Warrior Payments members area. Heck even their TOS just links the the WarrorForums TOS. So basically the launched a payment platform with no TOS or info at all for people using it. They dont even have a privacy policy for the Warrior Payments.

      Yea real professional there Alaister. Spitting out a poorly designed payment system with no accountability, or info, really builds my confidence in you.

      This entire platform looks like something that was put up in 48 hours from the lowest $3 an hour coder found on Freelancer.com. Personally Im going to RUN away from this thing as fast as they can. Im also going to suggest to all of my blog readers that they refuse to buy anything that uses this system (at least in its current state)
  • Profile picture of the author TiffanyLambert
    Hey Alaister!

    I love the rapid changes you're making and asking for feedback.

    Where is this stats page you speak of?

    I can't find my listing in the affiliates area. No way to go back and see if I set it right.

    Also, when I did the headline and first paragraph, I clicked view preview - and it showed me, but then it gave me the old school editor again. When I clicked Back in the browser, it erased what I'd done so far. Would be nice to preview but still see the old school editor.

    Thanks!
    Tiff
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    • Profile picture of the author Alaister
      Originally Posted by TiffanyLambert View Post

      Hey Alaister!

      I love the rapid changes you're making and asking for feedback.

      Where is this stats page you speak of?

      I can't find my listing in the affiliates area. No way to go back and see if I set it right.

      Also, when I did the headline and first paragraph, I clicked view preview - and it showed me, but then it gave me the old school editor again. When I clicked Back in the browser, it erased what I'd done so far. Would be nice to preview but still see the old school editor.

      Thanks!
      Tiff
      Hi Tiffany,

      This is the "My Stats" page:

      https://payments.warriorforum.com/my-stats

      There are two tabs, one for if you are a seller and one for if you are an affiliate.
      If you click the "Offer (WSO) Stats" you'll see a list of all the WSOs you have posted. If you click on one of them you'll see the individual stats for that WSO.

      When you click "Preview" it'll take you to the old editor and you should continue editing using the old editor. Let me know if I am missing something on this point.

      Thank you

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