Isn't it time you upgrade your AutoResponder Service?

Christian Fox · 08-13-2009, 04:11 PM

Quote:
Originally Posted by Christian Fox

It would be really cool to have a Camtasia done for a complete campaign setup.

Christian, in the works!

Great, could you let me know when this is done I could take the time to figure it out but I am really busy writing articles...

This way I won't have to spend any unnecessary time figuring things out/making mistakes. The interface is different than what I am used to and my experience w auto responders is a little limited.

Any idea of when you could have this done, should not be terribly difficult but I can see it would take me some time to figure things out with no instruction...

Richelo Killian · 08-13-2009, 04:36 PM

Christian,

First training video was uploaded today. Most of the others are done, just going through final editing. Will upload each one as it's done. Should be a couple tomorrow, and rest over the weekend.

Michael Francis · 08-13-2009, 11:51 PM

Rich i got a pretty big list. What do you charge to move the list? also aweber makes me double in. I lose about 30 percent of my doubles optin to people that just single optin. Can we import all optins in the begining. And then import maybe once a month all other single optins that are not getting to the double for whatever the reason is as long as we have the info the back it up that its my lists...

Regards,
Michael

Richelo Killian · 08-14-2009, 02:26 AM

Michael,

We will import your list for free. If you want us to move the AR messages, etc, then the charge depends on how many lists there are.

We do not send out another optin when importing.

You can set any list with Imnica Mail to be either single or double opt-in, so, you can just create your lists where you have high unconfirm rates to be single opt-in, and eliminate the need to import monthly. ;-)

Michael Francis · 08-14-2009, 08:27 PM

Richelo what about if I need a monthly import? Besides the initial import. Example like I said I love aweber for deliverability but dislike the double as I lose a lot of my list and it’s all a numbers game and would love to try you . Especially since you have single optin. As I have had bad experiences with get response for a .003 percent average complaint ratio although most of my mail has about a .0015 percent compliant as it’s all compliant. Aol seems to be the real monster as when I stopped doing business with get response they showed me aol had a .01 percent complaint ration all the others we way lower. Allen says told me when I posted about it that he sent out a mailing to the members here in the forum recently at the time and had over a .01 and its dam if you do and dam if you don’t mail as he hardly ever emails this forums list for marketing sakes. I email about every other day. I would love to get set up with you guys move some of my lists and see what type of deliverability you have. I bet many marketers will be happy to have a solid single optin company with good deliverability. So you will defiantly stand out especially since we can import our list withought losing a great deal of it in getting them to re optin.

Richelo Killian · 08-15-2009, 05:49 AM

Michael,

We have not really thought about regular imports, as imports are usually done one time when someone moves their list, and from that point forward the actual signup form is for Imnica Mail, so, the leads go straight into your list on Imnica Mail.

Instead of us bogging down this thread with this discussion, please pm me as to why you would not just setup the signup for to be straight on Imnica Mail.

As for AOL, yes, they, along with Yahoo, are a DIFFICULT bunch to deal with as far as SPAM complaints are concerned. Actually getting delivered to both is pretty easy, but, they also make it VERY easy for their users to just hit the "This is Spam" button.

As much as 80% of people use that, instead of the proper unsubscribe function!

Now, with both Yahoo and AOL, they use the FBL (Feedback Loop) function. SO, if someone hits the this is spam button, that user is automatically removed from your list, and they will not get mail from you again. This works great, but, if many people hit that button, the sending server gets flagged, and mail from it delayed by a couple of hours, up to 2 days.

Whenever this happens, and it does happen to ALL Autoresponder companies, then we have to get in contact with those ISP's, and explain to them how we are working on reducing spam from our users (even though it wasn't spam to begin with! ;-) ) and then eventually, usually in a couple of days, they remove the restriction.

Pain in the neck, but, that is what we do. It's a big part of the service we offer.

Adam Sussman · 08-15-2009, 03:34 PM

Quote:

Originally Posted by Richelo Killian

Hi Adam,

Yes you can. Basically, you setup your free list, and you setup your customer list.

Customer list, you use the option to remove the subscriber from the free list once they join the customer list.

Pretty standard, and easy to setup.

And once they purchase from my free list will they automatically go onto my customer list?

Do you or will you have a parsing arrangement with PayPal and ClickBank now or in the future?

Thanks,
Adam

Richelo Killian · 08-15-2009, 06:24 PM

Quote:

Originally Posted by Adam Sussman

And once they purchase from my free list will they automatically go onto my customer list?

Do you or will you have a parsing arrangement with PayPal and ClickBank now or in the future?

Thanks,
Adam

Adam,

They will be moved automatically if you setup that rule for the list.

Right now we don't work on the parsing principal. We rather focus on working with shopping cart vendors to integrate with Imnica Mail using our API.

We are working on the following product integrations: Delavo, LFM, DLGuard and Nanacast.com.

Those are the ones where we have made contact with the respective owners, and working with them for direct integration using the API.

As our user base grows, and there is a bigger demand for other shopping carts, we will start working with those directly as well for direct integration.

We do understand though that many people use PayPal and CB directly, and will figure out the best possible way to integrate those as well. No time frame on that. Will be at LEAST 6 months I would guess.

Adam Sussman · 08-15-2009, 06:37 PM

Richelo,

Thank you for taking the time to answer my never ending supply of questions.

I'll sign up next week and give Imnica Mail a go.

All the best,

Adam

Richelo Killian · 08-16-2009, 04:33 AM

Quote:

Originally Posted by Adam Sussman

Richelo,

Thank you for taking the time to answer my never ending supply of questions.

I'll sign up next week and give Imnica Mail a go.

All the best,

Adam

No problem at all Adam.

I know making the decision on moving AR's is not the easiest one in the world, especially with a new kid!

Nerubriv · 08-17-2009, 05:15 PM

After reading all the posts I decided to give you a try. Been running my own and thinking of getting a vps for it, but you are much cheaper and somebody else can look after deliverability :-)

Just not sure what to do in the word press login. It just takes me to my profile page.

Nerubriv · 08-17-2009, 05:26 PM

OK, just setting up my first list, and it looks like we can subscribe a client by email. Is this correct?

If so, this will work great with DL Guard, because it can send an email to the list for auto subscription.

Thanks.

Richelo Killian · 08-17-2009, 06:36 PM

Mike,

We're re-doing the subscribe by email part. Don't rely on that right now.

We're ALSO working with Sam from DLGuard to fully integrate with Imnica Mail via our API. That's in the works right now.

Nerubriv · 08-17-2009, 07:12 PM

Great. Thanks for the info.

Nerubriv · 08-18-2009, 08:09 AM

What about Adrian Lings EasyClickMate? I know he has some integration for aweber, getresponse, and 1stshopping cart so the affiliate can register and their affiliate nickname will be in a custom field in the autoresponder. I believe if using aweber, you actually use the aweber form and it then passes on the info back to easyclickmate.

This would be quite useful for people like me who use this for affiliate management. That way the nickname is already in the autoresponder and I can use it when sending out promo emails.

Thanks.

Richelo Killian · 08-18-2009, 09:19 AM

Quote:

Originally Posted by Nerubriv

What about Adrian Lings EasyClickMate? I know he has some integration for aweber, getresponse, and 1stshopping cart so the affiliate can register and their affiliate nickname will be in a custom field in the autoresponder. I believe if using aweber, you actually use the aweber form and it then passes on the info back to easyclickmate.

This would be quite useful for people like me who use this for affiliate management. That way the nickname is already in the autoresponder and I can use it when sending out promo emails.

Thanks.

We are happy to work with ANY developer who wants to integrate with Imnica Mail using our API.

Ask them to get in contact with us, and we will gladly work with them for full integration.

Zanti · 08-18-2009, 04:47 PM

Just a quick question. Does or will Iminica Mail integrate with RAP? I do not currently have RAP but will next month and planning to sign up with Iminica next month also.

Thanks,

Z

Richelo Killian · 08-18-2009, 05:16 PM

Quote:

Originally Posted by Zanti

Just a quick question. Does or will Iminica Mail integrate with RAP? I do not currently have RAP but will next month and planning to sign up with Iminica next month also.

Thanks,

Z

Hi Zanti,

Not at the moment no. We would be more than happy to talk to the RAP team about integration.

We just need their users to ask them for it.

Think about it this way....

Here is a new AutoResponder service with an API for integration.

Now, we approach these developers directly ourselves. THEY have to do the work in their own software for the integration. They have no idea whether any of their existing or future clients are using our service.

Why would they then invest the time to code the integration.

On the other hand, if Imnica Mail users ask their product vendors for the integration, then they KNOW their users use it, and want it. So, the time investment to code the integration becomes a lot easier for them.

We would love every single script on the Internet to integrate with Imnica Mail, but, we understand economics enough to know that a script developer with an existing client base would need to know their users actually want or need the integration.

Zanti · 08-18-2009, 09:16 PM

Thanks Richelo,

I'll do my part. I hope other RAP users will let Sid know as well.

Z

Preben Frenning · 08-19-2009, 12:07 PM

Do you support all charsets?

I'm from Norway, and this looks just like what I need right now,but I can't use it if I can't use special characters. (Like æøå if you can see them)

2. Is it possible for me to change EVERYTHING the customers will see into my own language? I'll gladly take the time it takes to do this if this AR fits my needs otherwise.

Thanks, looks great

- Preben

Power-team · 08-19-2009, 01:46 PM

Hi Richelo,

Just signed up, good timing for me as I am just started to get back on track and working on a project right now! I will have a play around in few days.

I am sure you do well with this new service, still I wish you good luck!

Take care,

Roberto S. - London 2006 Y.S.S. ;-)

Michael Francis · 08-21-2009, 07:18 PM

Richello i pm'd you quite a few days ago. Im waiting for you response.

Regards,
Michael

Preben Frenning · 08-22-2009, 08:32 AM

I would love to get my questions answered soon, as I might be switching autoresponders on monday, and it might be expensive, so this looks better if it fulfills my criteria =)

Thanks,
Preben

Richelo Killian · 08-24-2009, 04:09 AM

Quote:

Originally Posted by Preben Frenning

Do you support all charsets?

I'm from Norway, and this looks just like what I need right now,but I can't use it if I can't use special characters. (Like æøå if you can see them)

2. Is it possible for me to change EVERYTHING the customers will see into my own language? I'll gladly take the time it takes to do this if this AR fits my needs otherwise.

Thanks, looks great

- Preben

Hi Preben,

Currently we have quite a few foreign language customers.

We do not "officially" support foreign languages or characters, BUT, have some German users using foreign characters with no problem. They have changed all field names, list names, and emails to 100% German.

We can not guarantee it to work in your language though. BEST bet would be to signup for the normal 100% free 14 day trial and give it a try. You will be able to tell within a day or 2 if it works for you or not. IF not, then you just cancel the subscription, and have lost nothing but a little bit of time.

We WILL be adding OFFICIAL support for foreign languages and characters in a couple of months though...

Quote:

Originally Posted by Power-team

Hi Richelo,

Just signed up, good timing for me as I am just started to get back on track and working on a project right now! I will have a play around in few days.

I am sure you do well with this new service, still I wish you good luck!

Take care,

Roberto S. - London 2006 Y.S.S. ;-)

Hi Roberto, and welcome to Imnica Mail. SURE you will love the service!

DO remember you from Y.S.S! Feels like AGES ago!

Quote:

Originally Posted by Michael Francis

Richello i pm'd you quite a few days ago. Im waiting for you response.

Regards,
Michael

Hi Michael,

Sorry for the delay. Will be replying to your PM now....

Preben Frenning · 08-24-2009, 07:01 AM

Thank you for your reply.
Now, I do not expect full support for Norwegian language, as it's a "rare" language compared to many others. But do you support the UTF-8 charset? If you do, and some German customers have been able to change everything into German, I think you have a new customer

Thanks,
Preben

Richelo Killian · 08-24-2009, 08:36 AM

Quote:

Originally Posted by Preben Frenning

Thank you for your reply.
Now, I do not expect full support for Norwegian language, as it's a "rare" language compared to many others. But do you support the UTF-8 charset? If you do, and some German customers have been able to change everything into German, I think you have a new customer

Thanks,
Preben

Yes, we do support UTF-8.

I STILL suggest you try the trial, and get testing ASAP once you signed up and CONFIRM everything works with the foreign characters as expected.

Looking forward to having you onboard!

Preben Frenning · 08-26-2009, 08:40 AM

I've just signed up and played around for approx. 10 minutes, here are my thoughts:

- It seems like it's possible to customize EVERYTHING. I have created a "perfect" confirmation email for double opt-ins, and it fits my language and preferences perfectly. Great!
You can write any email in any way you want, as long as you include an unsubscribe link somewhere.
- It actually works with opera too! Not a selling point, but a great bonus =)
- Nice interface.

I can easily see myself using this autoresponder for myself and my clients, considering how it looks for now. Finally!

Will post back once I have played and tested more.

Regards,
Preben

Michael Francis · 08-29-2009, 02:28 PM

Still waiting for that reply. I pm'd you per your request 12 days ago. Of which i still not have received a response to my PM . I Pm d you since you request a pm instead of bogging down you WSO..... You said you were replying on the 24th its the 29th and no reply or any info. Please contact me as im a buyer all day long for a good service..... But is getting close to 2 weeks as i hope customer service is better then this. As so far im not impressed... As no reponse in close to two weeks......

Richelo Killian · 08-30-2009, 05:27 AM

Quote:

Originally Posted by Michael Francis

Still waiting for that reply. I pm'd you per your request 12 days ago. Of which i still not have received a response to my PM . I Pm d you since you request a pm instead of bogging down you WSO..... You said you were replying on the 24th its the 29th and no reply or any info. Please contact me as im a buyer all day long for a good service..... But is getting close to 2 weeks as i hope customer service is better then this. As so far im not impressed... As no reponse in close to two weeks......

Hi Michael,

Sorry for the LONG delay in reply. Trust me, our normal support channels we answer all queries in under 12 hours....Except maybe on weekends, even though we try on weekends as well.

The main reason for the LONG delay, was trying to figure out HOW we can help you.

I just sent you a detailed response on your PM.

Richelo Killian · 08-30-2009, 05:28 AM

Quote:

Originally Posted by Preben Frenning

I've just signed up and played around for approx. 10 minutes, here are my thoughts:

- It seems like it's possible to customize EVERYTHING. I have created a "perfect" confirmation email for double opt-ins, and it fits my language and preferences perfectly. Great!
You can write any email in any way you want, as long as you include an unsubscribe link somewhere.
- It actually works with opera too! Not a selling point, but a great bonus =)
- Nice interface.

I can easily see myself using this autoresponder for myself and my clients, considering how it looks for now. Finally!

Will post back once I have played and tested more.

Regards,
Preben

Hi Preben,

Welcome aboard!

Very glad everything is working for you in your language!

Let me know if you need anything!

Richelo Killian · 08-30-2009, 05:31 AM

Quote:

Originally Posted by kiosk2

Hi Richelo

I wish you well with your new venture bud - looks like a LOT of hard work has gone in to it. I'll be signing up shortly.

Is it an easy or automatic upgrade should the list size go over the original amount purchased for?

I'm also thinking that integration with SimpleMemberPro but it would need a POST back facility which I understand Imnica doesn't yet support. Any idea if this can be added in the future to make it work?

Look forward to hearing back.

David

Hi David,

Yes, upgrading to a new list size is very easy and straightforward. Just give us a shout when you need to upgrade, and we'll tell you how.

The POST back IS there. Problem is, we found a bug in that the POST back does not include the subscriber information when you use custom landing pages. We ARE fixing this right now, as this is obviously causing pain for some advanced users. No ETA from my developers on this, but, I am pushing them HARD on this!

Keith Price · 08-31-2009, 01:14 AM

Got an affiliate program, yet? Where can I read up on it?

Keith Price · 08-31-2009, 01:17 AM

Your prices are SO much lower than Aweber. GetResponse USED to have low prices, but just raised to NEARLY match Aweber. Are you confident you can keep up the high quality at these prices? Are current customers protected against major price increases?

Richelo Killian · 08-31-2009, 01:59 AM

Hi Xebec,

The affiliate program is linked on the main site. Just look in the main menu.

As for pricing....

We will GRADUALLY increase our prices over time, but, there will be no MAJOR jumps. It will be a couple of dollars at a time.

Existing customers are locked in for life at the price they signup at, no matter what new features we introduce! You will always get ALL features at the current price you are subscribed at.

If however you leave, and come back later, and the price has changed, you will signup at the new price.

Quality, as in exceptional deliverability rates, are our primary focus. Without exceptional deliverability, no matter how great the interface, or anything else, the service has no chance of survival!

Preben Frenning · 08-31-2009, 08:40 AM

Sounds great! I'm glad I subscribed now, as I think you will constantly improve in the future.

I'd recommend everyone to sign up now, as this is the autoresponder I have seen, with the most customization capabilities.

I'll check out the affiliate program later as well

Looking forward to see how it goes when I start getting subscribers!

Regards,
Preben

leonardos · 09-03-2009, 11:22 AM

Hi Richelo,

I'm trying to test drive your service and it's impossible to me just load your pages.

I've tried in three navigators: IE, Firefox and Google Chrome and it's the same thing.

Any idea about what could be the cause of this issue? Maybe are you suffering of lack of broadband?

Thanks a bunch,

Leonardo

Richelo Killian · 09-03-2009, 03:58 PM

Leonardo,

We don't have a limit on our bandwidth. I just loaded the site perfectly from my home.

Please log a ticket through our helpdesk at: Imnica Mail - Powered By Kayako SupportSuite

CDarklock · 09-05-2009, 02:28 AM

Well, I came in here to check with a couple of things... I'm planning to give Imnica a try, and I mostly wanted to check with a couple of other Warriors already using it. I've got a PM out, but I was primarily interested in Preben Frenning's opinion (surprised, Preben?), and he's made it pretty clear how he feels about it.

But I did have one concern, Richelo... GetResponse had subdomain redirection, so you could point a domain to their DNS servers and set things up so your domain showed up instead of getresponse.com in links. I really liked that feature, but they slaughtered it in the new version, so I jumped to AWeber - which doesn't even have it. Does Imnica have any feature along those lines?

Richelo Killian · 09-05-2009, 04:35 AM

Hi CDarklock,

We don't have that feature YET. It is on our roadmap, but, might be a couple of more months till it's available. I'm thinking end of the year, early next year.

We have a TON of new stuff coming till the end of the year.

We have had to prioritize a lot, and the own domain for clicks has moved a bit down the list, but, IS on the list.

CDarklock · 09-05-2009, 04:46 AM

Quote:

Originally Posted by Richelo Killian

We don't have that feature YET. It is on our roadmap, but, might be a couple of more months till it's available. I'm thinking end of the year, early next year.

Cool. Looks like I'm just waiting for one PM, then... and probably signing up by the end of next week.

A large part of my decision to try Imnica is your posts in this thread, incidentally. I like your candor.

Richelo Killian · 09-05-2009, 04:57 AM

Thanks for your kind words CDarlock.

I believe that honesty is the best way. No use in setting unrealistic or untrue expectations, and then people not only leave the service quickly, but, tells everyone that my/our statements are untrue.

If we're truthful upfront, and someone still does not like the service, at least they knew what they got when they signed up.

We KNOW Imnica Mail is not for everyone. We're perfectly ok with that. We've signed up for services that we were not happy with, while other people were perfectly happy with it. It's just human nature.

We will not EVER please everyone. We try to please as many people as possible, and those that are not happy, go their separate way, with no hard feelings. ;-)

Preben Frenning · 09-05-2009, 10:10 AM

Quote:

Originally Posted by CDarklock

Well, I came in here to check with a couple of things... I'm planning to give Imnica a try, and I mostly wanted to check with a couple of other Warriors already using it. I've got a PM out, but I was primarily interested in Preben Frenning's opinion (surprised, Preben?), and he's made it pretty clear how he feels about it.

But I did have one concern, Richelo... GetResponse had subdomain redirection, so you could point a domain to their DNS servers and set things up so your domain showed up instead of getresponse.com in links. I really liked that feature, but they slaughtered it in the new version, so I jumped to AWeber - which doesn't even have it. Does Imnica have any feature along those lines?

Lol, I was surprised yes! - Thought you where playing around with the "yourname" code

As for the DNS redirect, that would have been really cool. I remember it impressed me when I tried getresponse.
If you ever implement it to Imnicamail, it will without a doubt be the best autoresponder I have ever seen. Maybe except for Infusionsoft, which I think is great if you can afford it and need it. If not, I'd recommend Imnicamail over anything else.

Now, I must admit I haven't tested it much more since last time, as I'm not done redesigning my business site as well as I haven't promoted it (obviously!) , but from the looks of it, as well as Mr. Killan's "attitude" towards service and improvements, it's great now, and will only keep getting even better.

I'm looking forward to promote it, and test it with my business.

- Preben

P.S. I still feel honored that you give my opinion that much weight

P.P.S. It's a looong trial, so just try it for yourself if you haven't already done so.

Richelo Killian · 09-05-2009, 10:34 AM

Quote:

Originally Posted by Preben Frenning

Lol, I was surprised yes! - Thought you where playing around with the "yourname" code

As for the DNS redirect, that would have been really cool. I remember it impressed me when I tried getresponse.
If you ever implement it to Imnicamail, it will without a doubt be the best autoresponder I have ever seen. Maybe except for Infusionsoft, which I think is great if you can afford it and need it. If not, I'd recommend Imnicamail over anything else.

Now, I must admit I haven't tested it much more since last time, as I'm not done redesigning my business site as well as I haven't promoted it (obviously!) , but from the looks of it, as well as Mr. Killan's "attitude" towards service and improvements, it's great now, and will only keep getting even better.

I'm looking forward to promote it, and test it with my business.

- Preben

P.S. I still feel honored that you give my opinion that much weight

P.P.S. It's a looong trial, so just try it for yourself if you haven't already done so.

Hey Preben,

Only my father is called Mr. Killian!

I am just Richelo!

Infusion Soft does have some amazing features, but, we have MANY of them on our roadmap!

Imnica Mail is REALLY going places, and we are seriously gunning for a SERIOUS bit of market AND mind share!

You're going to see a LOT of new features and some amazing changes to current ones in the NEAR future! ALL at no extra cost to existing customers, and all with zero impact upgrades as well.

Once we have rolled out our major upgrade around mid to end October time frame, prices will also be increased a little, but, again, not for existing subscribers.

Keith Price · 09-05-2009, 10:48 AM

Quote:

Originally Posted by Richelo Killian

Only my father is called Mr. Killian!

I am just Richelo!

Hah! Reminds me of a movie I saw, once.

A young man says to the other, "Thank you, Mr. Johnson."

The other man says, "My father was Mr. Johnson. You can call me 'Doctor Johnson'" !!

Tony Dean · 09-11-2009, 04:40 AM

Quote:

Originally Posted by AlexGoodall

You mean I wouldn't be able to promote any products/service of which I am an affiliate to my list with Mailchimp?

Affiliate marketing banned? The foundation upon which a huge proprtion of the internet is based?

Tell me I mis-understood!

Alex

It's the same with Constant Contact and Stream Send. They do not allow 'wealth' and 'work from home' and affiliate products Clickbank is mostly full of.

kevinpotts · 09-11-2009, 04:45 AM

I notice your 100,000 rate is $100 pcm. That rate compares well to Infusionsoft - CRM, Email Marketing, eCommerce, Automatic Follow-up, which I am considering moving to at a rate of $300 pcm. However, just about all the biggest US marketers are using infusionsoft as it is so much more than an autoresponder. It is a full blown CRM. How far does yours go in bridging the gap between autoresponder aweber type and all the others which I understand and InfusionSoft, which seems to be the grandaddy of them all and in a completely different leauge?

Thanks for your response.

Kevin

Richelo Killian · 09-11-2009, 04:59 AM

Hi Kevin,

InfusionSoft's strength lies in it's segmenting. It has some VERY advanced and amazing segmenting abilities, which does push it way beyond what Imnica Mail, Aweber, or any of the other guys has to offer.

We currently can not compete with InfusionSoft based on some of the stuff they are doing.

That being said, we are CONSTANTLY developing, and adding new features regularly. We have a new version coming out around mid to end October. The new version will still not be up to the level of InfusionSoft. We WILL eventually have all the advanced segmenting which InfusionSoft offers.

The other thing with InfusionSoft is that it is a full blown eCommerece solution as well. Imnica Mail is not CURRENTLY going after that particular market. We do have some plans for the future for a fully integrated solution like that, but, that is at least a year or so out, and will be under a different brand.

Imnica Mail's sole focus is AutoResponder service. Even though we don't have all the bells and whistles that InfusionSoft has, we will eventually from the AR perspective.

Richelo Killian · 09-11-2009, 05:04 AM

Quote:

Originally Posted by Tony Dean

It's the same with Constant Contact and Stream Send. They do not allow 'wealth' and 'work from home' and affiliate products Clickbank is mostly full of.

I think this was posted in the wrong thread.

Preben Frenning · 09-11-2009, 02:53 PM

Yes Mr. Killan (

).

It's really no use comparing ImnicaMAIL with Infusionsoft.

If you have a huge list, and the time to use all of Infusionsoft's features and justify the costs, go for it. - It will make you more money.

If you need the best autoresponder service,and not a CRM, go for Imnicamail.

It's cheap, in constant development, and the best autoresponder I have used. - Especially if you have a great need to customize it, for example if you are going to use it for another language etc.

I've been searching for an autoresponder with this kind of customization possibilities for approx. 6 months now, and this is where I landed.

- Preben

Richelo Killian · 09-11-2009, 03:55 PM

LOL! Thanks Preben. Great to have you on-board!

08-13-2009, 04:11 PM	#51
Christian Fox No Fate But What U Make! War Room Member Join Date: Nov 2008 Location: Jenison, MI Posts: 838 Thanks: 64 Thanked 34 Times in 29 Posts	Re: Isn't it time you upgrade your AutoResponder Service? Quote: Originally Posted by Christian Fox It would be really cool to have a Camtasia done for a complete campaign setup. Christian, in the works! Great, could you let me know when this is done I could take the time to figure it out but I am really busy writing articles... This way I won't have to spend any unnecessary time figuring things out/making mistakes. The interface is different than what I am used to and my experience w auto responders is a little limited. Any idea of when you could have this done, should not be terribly difficult but I can see it would take me some time to figure things out with no instruction...

08-13-2009, 04:36 PM	#52
Richelo Killian Advanced Warrior War Room Member Join Date: May 2003 Location: Here, there, everywhere. Enjoying a global lifestyle. Posts: 893 Thanks: 203 Thanked 108 Times in 71 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Christian, First training video was uploaded today. Most of the others are done, just going through final editing. Will upload each one as it's done. Should be a couple tomorrow, and rest over the weekend.

08-13-2009, 11:51 PM	#53
Michael Francis Senior Warrior Member War Room Member Join Date: Feb 2007 Location: , , USA. Posts: 1,222 Thanks: 9 Thanked 7 Times in 5 Posts	Re: Isn't it time you upgrade your AutoResponder Service? Rich i got a pretty big list. What do you charge to move the list? also aweber makes me double in. I lose about 30 percent of my doubles optin to people that just single optin. Can we import all optins in the begining. And then import maybe once a month all other single optins that are not getting to the double for whatever the reason is as long as we have the info the back it up that its my lists... Regards, Michael

08-14-2009, 02:26 AM	#54
Richelo Killian Advanced Warrior War Room Member Join Date: May 2003 Location: Here, there, everywhere. Enjoying a global lifestyle. Posts: 893 Thanks: 203 Thanked 108 Times in 71 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Michael, We will import your list for free. If you want us to move the AR messages, etc, then the charge depends on how many lists there are. We do not send out another optin when importing. You can set any list with Imnica Mail to be either single or double opt-in, so, you can just create your lists where you have high unconfirm rates to be single opt-in, and eliminate the need to import monthly. ;-)

08-14-2009, 08:27 PM	#55
Michael Francis Senior Warrior Member War Room Member Join Date: Feb 2007 Location: , , USA. Posts: 1,222 Thanks: 9 Thanked 7 Times in 5 Posts	Re: Isn't it time you upgrade your AutoResponder Service? Richelo what about if I need a monthly import? Besides the initial import. Example like I said I love aweber for deliverability but dislike the double as I lose a lot of my list and it’s all a numbers game and would love to try you . Especially since you have single optin. As I have had bad experiences with get response for a .003 percent average complaint ratio although most of my mail has about a .0015 percent compliant as it’s all compliant. Aol seems to be the real monster as when I stopped doing business with get response they showed me aol had a .01 percent complaint ration all the others we way lower. Allen says told me when I posted about it that he sent out a mailing to the members here in the forum recently at the time and had over a .01 and its dam if you do and dam if you don’t mail as he hardly ever emails this forums list for marketing sakes. I email about every other day. I would love to get set up with you guys move some of my lists and see what type of deliverability you have. I bet many marketers will be happy to have a solid single optin company with good deliverability. So you will defiantly stand out especially since we can import our list withought losing a great deal of it in getting them to re optin.

08-15-2009, 05:49 AM	#56
Richelo Killian Advanced Warrior War Room Member Join Date: May 2003 Location: Here, there, everywhere. Enjoying a global lifestyle. Posts: 893 Thanks: 203 Thanked 108 Times in 71 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Michael, We have not really thought about regular imports, as imports are usually done one time when someone moves their list, and from that point forward the actual signup form is for Imnica Mail, so, the leads go straight into your list on Imnica Mail. Instead of us bogging down this thread with this discussion, please pm me as to why you would not just setup the signup for to be straight on Imnica Mail. As for AOL, yes, they, along with Yahoo, are a DIFFICULT bunch to deal with as far as SPAM complaints are concerned. Actually getting delivered to both is pretty easy, but, they also make it VERY easy for their users to just hit the "This is Spam" button. As much as 80% of people use that, instead of the proper unsubscribe function! Now, with both Yahoo and AOL, they use the FBL (Feedback Loop) function. SO, if someone hits the this is spam button, that user is automatically removed from your list, and they will not get mail from you again. This works great, but, if many people hit that button, the sending server gets flagged, and mail from it delayed by a couple of hours, up to 2 days. Whenever this happens, and it does happen to ALL Autoresponder companies, then we have to get in contact with those ISP's, and explain to them how we are working on reducing spam from our users (even though it wasn't spam to begin with! ;-) ) and then eventually, usually in a couple of days, they remove the restriction. Pain in the neck, but, that is what we do. It's a big part of the service we offer.

08-15-2009, 06:37 PM	#59
Adam Sussman Senior Warrior Member War Room Member Join Date: Oct 2006 Location: , London , UK Posts: 1,236 Thanks: 264 Thanked 137 Times in 117 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Richelo, Thank you for taking the time to answer my never ending supply of questions. I'll sign up next week and give Imnica Mail a go. All the best, Adam

08-17-2009, 05:15 PM	#61
Nerubriv Active Warrior War Room Member Join Date: May 2007 Location: Saskatchewan, Canada. Posts: 92 Thanks: 0 Thanked 3 Times in 3 Posts	Re: Isn't it time you upgrade your AutoResponder Service? After reading all the posts I decided to give you a try. Been running my own and thinking of getting a vps for it, but you are much cheaper and somebody else can look after deliverability :-) Just not sure what to do in the word press login. It just takes me to my profile page.

08-17-2009, 05:26 PM	#62
Nerubriv Active Warrior War Room Member Join Date: May 2007 Location: Saskatchewan, Canada. Posts: 92 Thanks: 0 Thanked 3 Times in 3 Posts	Re: Isn't it time you upgrade your AutoResponder Service? OK, just setting up my first list, and it looks like we can subscribe a client by email. Is this correct? If so, this will work great with DL Guard, because it can send an email to the list for auto subscription. Thanks.

08-17-2009, 06:36 PM	#63
Richelo Killian Advanced Warrior War Room Member Join Date: May 2003 Location: Here, there, everywhere. Enjoying a global lifestyle. Posts: 893 Thanks: 203 Thanked 108 Times in 71 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Mike, We're re-doing the subscribe by email part. Don't rely on that right now. We're ALSO working with Sam from DLGuard to fully integrate with Imnica Mail via our API. That's in the works right now.

08-17-2009, 07:12 PM	#64
Nerubriv Active Warrior War Room Member Join Date: May 2007 Location: Saskatchewan, Canada. Posts: 92 Thanks: 0 Thanked 3 Times in 3 Posts	Re: Isn't it time you upgrade your AutoResponder Service? Great. Thanks for the info.

08-18-2009, 08:09 AM	#65
Nerubriv Active Warrior War Room Member Join Date: May 2007 Location: Saskatchewan, Canada. Posts: 92 Thanks: 0 Thanked 3 Times in 3 Posts	Re: Isn't it time you upgrade your AutoResponder Service? What about Adrian Lings EasyClickMate? I know he has some integration for aweber, getresponse, and 1stshopping cart so the affiliate can register and their affiliate nickname will be in a custom field in the autoresponder. I believe if using aweber, you actually use the aweber form and it then passes on the info back to easyclickmate. This would be quite useful for people like me who use this for affiliate management. That way the nickname is already in the autoresponder and I can use it when sending out promo emails. Thanks.

08-18-2009, 04:47 PM	#67
Zanti Brian Alexzander War Room Member Join Date: Apr 2009 Location: S.E. Michigan, Clem-Town, USA. 5 Miles from Lake St. Clair. Posts: 423 Thanks: 617 Thanked 224 Times in 77 Posts Social Networking Contact Info	Re: Isn't it time you upgrade your AutoResponder Service? Just a quick question. Does or will Iminica Mail integrate with RAP? I do not currently have RAP but will next month and planning to sign up with Iminica next month also. Thanks, Z

08-18-2009, 09:16 PM	#69
Zanti Brian Alexzander War Room Member Join Date: Apr 2009 Location: S.E. Michigan, Clem-Town, USA. 5 Miles from Lake St. Clair. Posts: 423 Thanks: 617 Thanked 224 Times in 77 Posts Social Networking Contact Info	Re: Isn't it time you upgrade your AutoResponder Service? Thanks Richelo, I'll do my part. I hope other RAP users will let Sid know as well. Z

08-19-2009, 12:07 PM	#70
Preben Frenning Creative Kid War Room Member Join Date: Aug 2008 Location: Oslo, Norway Posts: 653 Blog Entries: 1 Thanks: 125 Thanked 63 Times in 51 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Do you support all charsets? I'm from Norway, and this looks just like what I need right now,but I can't use it if I can't use special characters. (Like æøå if you can see them) 2. Is it possible for me to change EVERYTHING the customers will see into my own language? I'll gladly take the time it takes to do this if this AR fits my needs otherwise. Thanks, looks great - Preben

08-19-2009, 01:46 PM	#71
Power-team HyperActive Warrior War Room Member Join Date: Feb 2006 Location: Canary Island (Spain) Posts: 115 Thanks: 8 Thanked 7 Times in 7 Posts	Re: Isn't it time you upgrade your AutoResponder Service? Hi Richelo, Just signed up, good timing for me as I am just started to get back on track and working on a project right now! I will have a play around in few days. I am sure you do well with this new service, still I wish you good luck! Take care, Roberto S. - London 2006 Y.S.S. ;-)

08-21-2009, 07:18 PM	#72
Michael Francis Senior Warrior Member War Room Member Join Date: Feb 2007 Location: , , USA. Posts: 1,222 Thanks: 9 Thanked 7 Times in 5 Posts	Re: Isn't it time you upgrade your AutoResponder Service? Richello i pm'd you quite a few days ago. Im waiting for you response. Regards, Michael

08-22-2009, 08:32 AM	#73
Preben Frenning Creative Kid War Room Member Join Date: Aug 2008 Location: Oslo, Norway Posts: 653 Blog Entries: 1 Thanks: 125 Thanked 63 Times in 51 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? I would love to get my questions answered soon, as I might be switching autoresponders on monday, and it might be expensive, so this looks better if it fulfills my criteria =) Thanks, Preben

08-24-2009, 07:01 AM	#75
Preben Frenning Creative Kid War Room Member Join Date: Aug 2008 Location: Oslo, Norway Posts: 653 Blog Entries: 1 Thanks: 125 Thanked 63 Times in 51 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Thank you for your reply. Now, I do not expect full support for Norwegian language, as it's a "rare" language compared to many others. But do you support the UTF-8 charset? If you do, and some German customers have been able to change everything into German, I think you have a new customer Thanks, Preben

08-26-2009, 08:40 AM	#77
Preben Frenning Creative Kid War Room Member Join Date: Aug 2008 Location: Oslo, Norway Posts: 653 Blog Entries: 1 Thanks: 125 Thanked 63 Times in 51 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? I've just signed up and played around for approx. 10 minutes, here are my thoughts: - It seems like it's possible to customize EVERYTHING. I have created a "perfect" confirmation email for double opt-ins, and it fits my language and preferences perfectly. Great! You can write any email in any way you want, as long as you include an unsubscribe link somewhere. - It actually works with opera too! Not a selling point, but a great bonus =) - Nice interface. I can easily see myself using this autoresponder for myself and my clients, considering how it looks for now. Finally! Will post back once I have played and tested more. Regards, Preben

08-29-2009, 02:28 PM	#78
Michael Francis Senior Warrior Member War Room Member Join Date: Feb 2007 Location: , , USA. Posts: 1,222 Thanks: 9 Thanked 7 Times in 5 Posts	Re: Isn't it time you upgrade your AutoResponder Service? Still waiting for that reply. I pm'd you per your request 12 days ago. Of which i still not have received a response to my PM . I Pm d you since you request a pm instead of bogging down you WSO..... You said you were replying on the 24th its the 29th and no reply or any info. Please contact me as im a buyer all day long for a good service..... But is getting close to 2 weeks as i hope customer service is better then this. As so far im not impressed... As no reponse in close to two weeks......

08-31-2009, 01:14 AM	#82
Keith Price Avid Learner Join Date: Mar 2009 Posts: 195 Thanks: 5 Thanked 48 Times in 29 Posts	Re: Isn't it time you upgrade your AutoResponder Service? Got an affiliate program, yet? Where can I read up on it?

08-31-2009, 01:17 AM	#83
Keith Price Avid Learner Join Date: Mar 2009 Posts: 195 Thanks: 5 Thanked 48 Times in 29 Posts	Re: Isn't it time you upgrade your AutoResponder Service? Your prices are SO much lower than Aweber. GetResponse USED to have low prices, but just raised to NEARLY match Aweber. Are you confident you can keep up the high quality at these prices? Are current customers protected against major price increases?

08-31-2009, 01:59 AM	#84
Richelo Killian Advanced Warrior War Room Member Join Date: May 2003 Location: Here, there, everywhere. Enjoying a global lifestyle. Posts: 893 Thanks: 203 Thanked 108 Times in 71 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Hi Xebec, The affiliate program is linked on the main site. Just look in the main menu. As for pricing.... We will GRADUALLY increase our prices over time, but, there will be no MAJOR jumps. It will be a couple of dollars at a time. Existing customers are locked in for life at the price they signup at, no matter what new features we introduce! You will always get ALL features at the current price you are subscribed at. If however you leave, and come back later, and the price has changed, you will signup at the new price. Quality, as in exceptional deliverability rates, are our primary focus. Without exceptional deliverability, no matter how great the interface, or anything else, the service has no chance of survival!

08-31-2009, 08:40 AM	#85
Preben Frenning Creative Kid War Room Member Join Date: Aug 2008 Location: Oslo, Norway Posts: 653 Blog Entries: 1 Thanks: 125 Thanked 63 Times in 51 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Sounds great! I'm glad I subscribed now, as I think you will constantly improve in the future. I'd recommend everyone to sign up now, as this is the autoresponder I have seen, with the most customization capabilities. I'll check out the affiliate program later as well Looking forward to see how it goes when I start getting subscribers! Regards, Preben

09-03-2009, 11:22 AM	#86
leonardos Leonardo Schwartz War Room Member Join Date: Aug 2008 Location: Long Island, NY Posts: 289 Thanks: 41 Thanked 39 Times in 32 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Hi Richelo, I'm trying to test drive your service and it's impossible to me just load your pages. I've tried in three navigators: IE, Firefox and Google Chrome and it's the same thing. Any idea about what could be the cause of this issue? Maybe are you suffering of lack of broadband? Thanks a bunch, Leonardo

09-03-2009, 03:58 PM	#87
Richelo Killian Advanced Warrior War Room Member Join Date: May 2003 Location: Here, there, everywhere. Enjoying a global lifestyle. Posts: 893 Thanks: 203 Thanked 108 Times in 71 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Leonardo, We don't have a limit on our bandwidth. I just loaded the site perfectly from my home. Please log a ticket through our helpdesk at: Imnica Mail - Powered By Kayako SupportSuite

09-05-2009, 02:28 AM	#88
CDarklock AT gmail DOT com War Room Member Join Date: May 2009 Location: Kent, WA Posts: 6,947 Blog Entries: 4 Thanks: 1,740 Thanked 5,484 Times in 2,510 Posts Social Networking Contact Info	Re: Isn't it time you upgrade your AutoResponder Service? Well, I came in here to check with a couple of things... I'm planning to give Imnica a try, and I mostly wanted to check with a couple of other Warriors already using it. I've got a PM out, but I was primarily interested in Preben Frenning's opinion (surprised, Preben?), and he's made it pretty clear how he feels about it. But I did have one concern, Richelo... GetResponse had subdomain redirection, so you could point a domain to their DNS servers and set things up so your domain showed up instead of getresponse.com in links. I really liked that feature, but they slaughtered it in the new version, so I jumped to AWeber - which doesn't even have it. Does Imnica have any feature along those lines?

09-05-2009, 04:35 AM	#89
Richelo Killian Advanced Warrior War Room Member Join Date: May 2003 Location: Here, there, everywhere. Enjoying a global lifestyle. Posts: 893 Thanks: 203 Thanked 108 Times in 71 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Hi CDarklock, We don't have that feature YET. It is on our roadmap, but, might be a couple of more months till it's available. I'm thinking end of the year, early next year. We have a TON of new stuff coming till the end of the year. We have had to prioritize a lot, and the own domain for clicks has moved a bit down the list, but, IS on the list.

09-05-2009, 04:57 AM	#91
Richelo Killian Advanced Warrior War Room Member Join Date: May 2003 Location: Here, there, everywhere. Enjoying a global lifestyle. Posts: 893 Thanks: 203 Thanked 108 Times in 71 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Thanks for your kind words CDarlock. I believe that honesty is the best way. No use in setting unrealistic or untrue expectations, and then people not only leave the service quickly, but, tells everyone that my/our statements are untrue. If we're truthful upfront, and someone still does not like the service, at least they knew what they got when they signed up. We KNOW Imnica Mail is not for everyone. We're perfectly ok with that. We've signed up for services that we were not happy with, while other people were perfectly happy with it. It's just human nature. We will not EVER please everyone. We try to please as many people as possible, and those that are not happy, go their separate way, with no hard feelings. ;-)

09-11-2009, 04:45 AM	#96
kevinpotts HyperActive Warrior War Room Member Join Date: Sep 2009 Posts: 103 Blog Entries: 6 Thanks: 1 Thanked 28 Times in 16 Posts	Re: Isn't it time you upgrade your AutoResponder Service? I notice your 100,000 rate is $100 pcm. That rate compares well to Infusionsoft - CRM, Email Marketing, eCommerce, Automatic Follow-up, which I am considering moving to at a rate of $300 pcm. However, just about all the biggest US marketers are using infusionsoft as it is so much more than an autoresponder. It is a full blown CRM. How far does yours go in bridging the gap between autoresponder aweber type and all the others which I understand and InfusionSoft, which seems to be the grandaddy of them all and in a completely different leauge? Thanks for your response. Kevin

09-11-2009, 04:59 AM	#97
Richelo Killian Advanced Warrior War Room Member Join Date: May 2003 Location: Here, there, everywhere. Enjoying a global lifestyle. Posts: 893 Thanks: 203 Thanked 108 Times in 71 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Hi Kevin, InfusionSoft's strength lies in it's segmenting. It has some VERY advanced and amazing segmenting abilities, which does push it way beyond what Imnica Mail, Aweber, or any of the other guys has to offer. We currently can not compete with InfusionSoft based on some of the stuff they are doing. That being said, we are CONSTANTLY developing, and adding new features regularly. We have a new version coming out around mid to end October. The new version will still not be up to the level of InfusionSoft. We WILL eventually have all the advanced segmenting which InfusionSoft offers. The other thing with InfusionSoft is that it is a full blown eCommerece solution as well. Imnica Mail is not CURRENTLY going after that particular market. We do have some plans for the future for a fully integrated solution like that, but, that is at least a year or so out, and will be under a different brand. Imnica Mail's sole focus is AutoResponder service. Even though we don't have all the bells and whistles that InfusionSoft has, we will eventually from the AR perspective.

09-11-2009, 02:53 PM	#99
Preben Frenning Creative Kid War Room Member Join Date: Aug 2008 Location: Oslo, Norway Posts: 653 Blog Entries: 1 Thanks: 125 Thanked 63 Times in 51 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? Yes Mr. Killan (). It's really no use comparing ImnicaMAIL with Infusionsoft. If you have a huge list, and the time to use all of Infusionsoft's features and justify the costs, go for it. - It will make you more money. If you need the best autoresponder service,and not a CRM, go for Imnicamail. It's cheap, in constant development, and the best autoresponder I have used. - Especially if you have a great need to customize it, for example if you are going to use it for another language etc. I've been searching for an autoresponder with this kind of customization possibilities for approx. 6 months now, and this is where I landed. - Preben

09-11-2009, 03:55 PM	#100
Richelo Killian Advanced Warrior War Room Member Join Date: May 2003 Location: Here, there, everywhere. Enjoying a global lifestyle. Posts: 893 Thanks: 203 Thanked 108 Times in 71 Posts Social Networking	Re: Isn't it time you upgrade your AutoResponder Service? LOL! Thanks Preben. Great to have you on-board!