$7 (75% Off) WSO *** Action Slider Wordpress Plugin *** Slide Up Optin/Banner Ad For Wordpress

Francis Chan · 10-05-2009, 11:42 AM

Hi Dave

I managed to get ionCube activated in my server but now it says the plugin requires PHP5.

I'll sort this out myself somehow. Not your fault here. I've got to make sure upgrading to PHP5 doesn't affect my other scripts/databases.

Meantime please get me the password. Thanks.

einfohound · 10-05-2009, 11:57 AM

Having tried a couple other "slide-up" ad programs in the past an seeing how hard they were to set up and implement (and I am pretty techie), your plugin looked like a GREAT alternative.

I bought it yesterday and installed it on two different blogs, but cannot get it to work properly. I submitted a ticket but have not gotten a response yet. It looks like the slider is displaying (some of it anyway). The header text I put in shows, but none of the graphics provided with the program will display. I have tried changing every setting there is but always get the same result (on both blogs). Any ideas?

Dave Kingston · 10-05-2009, 12:30 PM

Quote:

Originally Posted by einfohound

Having tried a couple other "slide-up" ad programs in the past an seeing how hard they were to set up and implement (and I am pretty techie), your plugin looked like a GREAT alternative.

I bought it yesterday and installed it on two different blogs, but cannot get it to work properly. I submitted a ticket but have not gotten a response yet. It looks like the slider is displaying (some of it anyway). The header text I put in shows, but none of the graphics provided with the program will display. I have tried changing every setting there is but always get the same result (on both blogs). Any ideas?

Weird.

The support ticket...I didnt get a notification email so will look into that.

As for the other issues - it's usually a theme conflict if something like that goes wrong.

Can you PM me an email address so we can contact you on to get some details.

Thanks

Dave

Francis Chan · 10-06-2009, 09:39 AM

I sorted out the "incompatibilities" I had and the plugins are working fine except for one blog where I can't seem to switch it off.

I must point out to others who are interested in this plugin that your hosting must have ionCube and PHP5 activated. You can easily get it done. Maybe the support here have a document to tell others how to install them.

Luckily there is a workaround to enable PHP5 only for certain folders (example the folder where your blog is installed) so as not to interfere with other scripts that works only in PHP4.

As for ionCube, your hosting technical support should help you out there.

Very satisfied with how this plugin works and the cost. However I hope that support here could be faster. I am still waiting for my email containing the password.

Fernando Veloso · 10-06-2009, 04:28 PM

Bought it, quick install and perfect slide working at my site after a quick twist: Como Ganhar Dinheiro na Internet c/ Fernando Veloso

Tested in IE too.

Nice!!!!

Kerry Emrich · 10-06-2009, 10:54 PM

I just grabbed a copy. Is there a PSD for the graphics available?

Eric Reed · 10-06-2009, 11:32 PM

Got a copy Dave, look forward to using it to promote affiliate products.

Eric

Fernando Veloso · 10-07-2009, 03:41 AM

Quote:

Originally Posted by Kerry Emrich

I just grabbed a copy. Is there a PSD for the graphics available?

No need to Kerry.

Just open "Custom" Styles folder and you have blanc files.

Open in PSD the left gif, "save as" a new PSD, edit, export as "the name you want to overwrite and that's it.

Hope it helps.

Dave Kingston · 10-07-2009, 09:50 AM

Hey guys and gals,

Thanks for buying Action Slider.

Both einfohound and Francis, I've PM'd you both so please check your inboxes. Sorry for the delayed response - I had a day off!

As for the PSD's as said by Fernando you can just open the custom image (unzip the plogin and look in images folder) and play around.

For others we will get something done. It's just a bit labour intensive and on a long list of 'to-do's since our server blow-up.

Thanks

Dave

Dave Kingston · 10-07-2009, 09:52 AM

Quote:

Originally Posted by Fernando Veloso

Bought it, quick install and perfect slide working at my site after a quick twist: Como Ganhar Dinheiro na Internet c/ Fernando Veloso

Tested in IE too.

Nice!!!!

Mate, that looks sweet. Is it Portugese? Whatever looks very very nice. Good luck and thank you.

Dave

Dave Kingston · 10-07-2009, 09:53 AM

Quote:

Originally Posted by Eric Reed

Got a copy Dave, look forward to using it to promote affiliate products.

Eric

thanks Eric

Remember you can make the image and text hyperlinked to an affiliate link...so the Slider is just a banner...very cool for affiliate promotions.

Thanks again.

Dave

MAV923 · 10-08-2009, 10:56 AM

Looks to good to pass up.
Transaction ID: 9L525392RM042351L
Looking forward to using this guy!!

Martin

jackdeff · 10-08-2009, 02:50 PM

Hello ,
I bought , downloaded but gives error messege and forums is not avalible at the moment

Dave Kingston · 10-08-2009, 03:39 PM

Quote:

Originally Posted by jackdeff

Hello ,
I bought , downloaded but gives error messege and forums is not avalible at the moment

Heah Jack...

Thanks for the heads up.

We're working on it...something went wrong a little while ago (as luck would have it after we bumped the WSO).

Have our server host and our techy guy onto it.

As all payments are PapPal we have your details and will be in touch soon with those that have had issues...

Thanks for your patience.

Mal Keenan · 10-08-2009, 07:53 PM

I just purchased and installed this. Do I need to wait for a username and pass to be emailed? Nothing came automatically only my paypal receipt.

Dave Kingston · 10-09-2009, 01:23 PM

Quote:

Originally Posted by Mal Keenan

I just purchased and installed this. Do I need to wait for a username and pass to be emailed? Nothing came automatically only my paypal receipt.

Mal, we can see your payment. Yes you can use it for the moment with no issues. We are having some system issue with emails being sent with passwords. This will be sorted ASAP and then we'll send you the password email.

The plugin needs the password as the license makes a 'call' home but we've disabled it for the moment till the email thing is rectified.

Thanks for your patience.

Dave

(fellow Paddy

)

cscarpero · 10-11-2009, 05:03 PM

Works fine for me. I'm hosted on Hostgator and it came up with no problems. Thanks for offering this at such a great price!!

Dave Kingston · 10-11-2009, 05:09 PM

Quote:

Originally Posted by cscarpero

Works fine for me. I'm hosted on Hostgator and it came up with no problems. Thanks for offering this at such a great price!!

Thanks mate.

Glad you enjoyed it.

Most issues that occur are due to themes missing the 'wp_footer()' call from the theme (usually found in the footer.php).

You'd be surprised how many popular and premium themes don't have it.

Hence why some people have it working great on most of their blogs and it doesn't work on another with a different theme.

Dave Kingston · 10-11-2009, 05:15 PM

==> Action Slider PSD's <==

Now availible in the Action Slider section of the support forum (see your purchase email).

The link is in the in the 'Changing the graphics' thread.

Cheers

Dave

jfly09 · 10-12-2009, 03:10 PM

pm sent for some support

thanks

Dave Kingston · 10-12-2009, 03:28 PM

Quote:

Originally Posted by jfly09

pm sent for some support

thanks

Replied.

For anyone else...please check your spam folders for your confirmation emails (with passwords etc).

This seems to be the cause of 95% of those that didn't get the email.

Thanks

Dave

Steve Sieloff · 10-12-2009, 03:45 PM

Quote:

Originally Posted by Dave Kingston

Replied.

For anyone else...please check your spam folders for your confirmation emails (with passwords etc).

This seems to be the cause of 95% of those that didn't get the email.

Thanks

Dave

Hi Dave,

I assume that jfly09 had the same issue as Mal Keenan above. I also have only received a paypal receipt and no other email except a "Welcome to the Affiliate Program" email.

Been communicating with you and Rob via pm since Friday and still no resolution. So, I still have no log in or password to use. And, as per the pm's, there's nothing in the spam folders on any of my email accounts from you.

Steve

Dave Kingston · 10-12-2009, 04:33 PM

Steve

Just did a lost password 'call' with the email in your account so you should be emailed a new password right now.

Dave

Steve Sieloff · 10-12-2009, 05:43 PM

Quote:

Originally Posted by Dave Kingston

Steve

Just did a lost password 'call' with the email in your account so you should be emailed a new password right now.

Dave

Dave,

pm me with the email address you're showing for my account. It's been over an hour and there's no email with a password in the in-box for either of the email addresses I use to buy WSO's. Nothing in the spam folders either.

Steve

Dave Kingston · 10-13-2009, 03:54 AM

Steve

PM sent.

Dave

Dave Kingston · 10-14-2009, 08:21 AM

All support PM's answered.

Thanks

Dave

Dee Scofield · 10-15-2009, 10:02 PM

I've been using this plugin for about a week now, and I just had to come back and say how pleased I am with it. I'd tried four different exit pop-ups and page peel ads and none of them worked, so just the fact that I could get it to work is a huge plus in its favor.

I have a content blog with a sales page on it, and ad blindness was a big problem. Only about a third of my visitors ever made it to the sales page, and I know this particular demographic wants to see my offer simply because of the keywords they would have to use to find my site. But there was a definite bump in sales this week, so that makes me very happy.

I have no complaints (especially considering the price I got this at), but a suggestion. If it came with more thorough documentation I think it would be usable by more people. I thought that changing the graphics was non-trivial, and would be really hard (or impossible) for some folks. I saw the post in the forum that was supposed to provide instructions on how to do this, but it actually left out some key points that I still had to figure out for myself. Obviously I did figure it out, but I think some people would have given up at that point.

Just my two cents. I think it's a great plugin that would appeal to an even wider audience if the instructions were dead simple.

a2blifestyle · 10-25-2009, 07:23 AM

Hey - I just bought this plugin, it works awesome!

Apart from every time I scroll over a video (youtube) the Action Slider is blocked out - you can see it here: www.nathanschacherer.com

Any ideas why this happens?

thanks!

Dave Kingston · 10-27-2009, 03:56 PM

Quote:

Originally Posted by a2blifestyle

Hey - I just bought this plugin, it works awesome!

Apart from every time I scroll over a video (youtube) the Action Slider is blocked out - you can see it here: www.nathanschacherer.com

Any ideas why this happens?

thanks!

Nathan

Sorry, been off for a few days.

OK, thats just weird (in my non techy eyes). Will get the tech part of the team onto it and respond.

Dave

ttippmann · 10-29-2009, 12:02 AM

Sent a message a few days back but no answer yet.

Just bought this slide up plugin.
Is there a way to adjust it so it will work with Featured Content Plugin. It deactivates when I install the slider.

All of my sites use the featured content plugin.

Dave Kingston · 11-01-2009, 10:22 AM

Quote:

Originally Posted by ttippmann

Sent a message a few days back but no answer yet.

Just bought this slide up plugin.
Is there a way to adjust it so it will work with Featured Content Plugin. It deactivates when I install the slider.

All of my sites use the featured content plugin.

Heah Ttipp

Sorry mate, I've been laid up in bed with the flu for a few days and havent even turned on my PC and just checked some emails from bed on my laptop.

For the conflict with Featured Content just change the 'Scripilicious' option in the Action Slider settings.

That'll do the trick.

Dave

ttippmann · 11-01-2009, 10:46 PM

Thanks for that. It worked.

ttippmann · 11-04-2009, 04:09 PM

Ok. Product. Not very good forum support. 3 questions in forum 0 responses after 5 days.

Lajre · 11-05-2009, 10:36 AM

I'm having the same problems as others here. Purchased and was emailed the paypal receipt but still no password. Not in the spam folder either. With the plugin requiring a password, I'm not able to use it. They don't make it easy to get support either. The support ticket center requires an account password which I never received, so sent email to the email listed on the paypal account. The forum is inactive as well. Maybe the product is very good, but so far the experience hasn't been a good one.

10-05-2009, 11:42 AM	#101
Francis Chan Active Warrior War Room Member Join Date: May 2008 Location: Singapore Posts: 84 Thanks: 13 Thanked 3 Times in 3 Posts Social Networking Contact Info	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress Hi Dave I managed to get ionCube activated in my server but now it says the plugin requires PHP5. I'll sort this out myself somehow. Not your fault here. I've got to make sure upgrading to PHP5 doesn't affect my other scripts/databases. Meantime please get me the password. Thanks.
	888WorldClub Membership Site http://roxblogs.com http://www.stamp2.com

10-05-2009, 11:57 AM	#102
einfohound Active Warrior Join Date: Sep 2008 Posts: 43 Thanks: 0 Thanked 2 Times in 2 Posts	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress Having tried a couple other "slide-up" ad programs in the past an seeing how hard they were to set up and implement (and I am pretty techie), your plugin looked like a GREAT alternative. I bought it yesterday and installed it on two different blogs, but cannot get it to work properly. I submitted a ticket but have not gotten a response yet. It looks like the slider is displaying (some of it anyway). The header text I put in shows, but none of the graphics provided with the program will display. I have tried changing every setting there is but always get the same result (on both blogs). Any ideas?
	Free Backlinks To Your Site - Get all the FREE BACKLINKS you want! Free Blog Content - You select exactly what you want.

10-06-2009, 09:39 AM	#104
Francis Chan Active Warrior War Room Member Join Date: May 2008 Location: Singapore Posts: 84 Thanks: 13 Thanked 3 Times in 3 Posts Social Networking Contact Info	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress I sorted out the "incompatibilities" I had and the plugins are working fine except for one blog where I can't seem to switch it off. I must point out to others who are interested in this plugin that your hosting must have ionCube and PHP5 activated. You can easily get it done. Maybe the support here have a document to tell others how to install them. Luckily there is a workaround to enable PHP5 only for certain folders (example the folder where your blog is installed) so as not to interfere with other scripts that works only in PHP4. As for ionCube, your hosting technical support should help you out there. Very satisfied with how this plugin works and the cost. However I hope that support here could be faster. I am still waiting for my email containing the password.
	888WorldClub Membership Site http://roxblogs.com http://www.stamp2.com

10-06-2009, 04:28 PM	#105
Fernando Veloso Portuguese Warrior War Room Member Join Date: Nov 2008 Location: Good Old Europe Posts: 1,094 Blog Entries: 1 Thanks: 348 Thanked 130 Times in 92 Posts Social Networking	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress Bought it, quick install and perfect slide working at my site after a quick twist: Como Ganhar Dinheiro na Internet c/ Fernando Veloso Tested in IE too. Nice!!!!
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10-06-2009, 10:54 PM	#106
Kerry Emrich HyperActive Warrior Join Date: Jul 2006 Location: Calgary, Canada Posts: 268 Thanks: 0 Thanked 5 Times in 5 Posts	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress I just grabbed a copy. Is there a PSD for the graphics available?

10-06-2009, 11:32 PM	#107
Eric Reed Advanced Warrior Join Date: Sep 2005 Location: , , USA. Posts: 623 Thanks: 26 Thanked 10 Times in 10 Posts Social Networking	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress Got a copy Dave, look forward to using it to promote affiliate products. Eric
	Gas Prices are HIGH Enough... But, your Website Graphics don't have to be: http://www.affordablegraphicsandbanners.com WSO Re-opend Need A Custom Twitter Background But Don't Have A Lot of Cash, How does $20.00 Sound!

10-07-2009, 09:50 AM	#109
Dave Kingston HyperActive Warrior War Room Member Join Date: Nov 2008 Posts: 202 Thanks: 33 Thanked 28 Times in 24 Posts	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress Hey guys and gals, Thanks for buying Action Slider. Both einfohound and Francis, I've PM'd you both so please check your inboxes. Sorry for the delayed response - I had a day off! As for the PSD's as said by Fernando you can just open the custom image (unzip the plogin and look in images folder) and play around. For others we will get something done. It's just a bit labour intensive and on a long list of 'to-do's since our server blow-up. Thanks Dave
	Action Slider WSO - Slide Up Ad Plugin for WP Hover Wizard - Monetize Wordpress like never before - using ANY affiliate program in the World

10-08-2009, 10:56 AM	#112
MAV923 Active Warrior War Room Member Join Date: Feb 2009 Posts: 51 Thanks: 14 Thanked 4 Times in 4 Posts	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress Looks to good to pass up. Transaction ID: 9L525392RM042351L Looking forward to using this guy!! Martin

10-08-2009, 02:50 PM	#113
jackdeff Yicora Group CEO War Room Member Join Date: Sep 2009 Posts: 34 Thanks: 14 Thanked 3 Times in 3 Posts Contact Info	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress Hello , I bought , downloaded but gives error messege and forums is not avalible at the moment

10-08-2009, 07:53 PM	#115
Mal Keenan Internet Marketer War Room Member Join Date: Sep 2003 Location: Ireland Posts: 1,831 Blog Entries: 3 Thanks: 3 Thanked 2 Times in 2 Posts Contact Info	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress I just purchased and installed this. Do I need to wait for a username and pass to be emailed? Nothing came automatically only my paypal receipt.
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10-11-2009, 05:03 PM	#117
cscarpero HyperActive Warrior War Room Member Join Date: Apr 2006 Location: , , USA. Posts: 232 Thanks: 2 Thanked 21 Times in 16 Posts	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress Works fine for me. I'm hosted on Hostgator and it came up with no problems. Thanks for offering this at such a great price!!
	29 Website Blowout Special. Easy passive income!. Honest reviews of business opportunities and internet marketing products BizOppReviews.org

10-11-2009, 05:15 PM	#119
Dave Kingston HyperActive Warrior War Room Member Join Date: Nov 2008 Posts: 202 Thanks: 33 Thanked 28 Times in 24 Posts	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress ==> Action Slider PSD's <== Now availible in the Action Slider section of the support forum (see your purchase email). The link is in the in the 'Changing the graphics' thread. Cheers Dave
	Action Slider WSO - Slide Up Ad Plugin for WP Hover Wizard - Monetize Wordpress like never before - using ANY affiliate program in the World

10-12-2009, 03:10 PM	#120
jfly09 Warrior Member Join Date: Jul 2009 Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress pm sent for some support thanks

10-12-2009, 04:33 PM	#123
Dave Kingston HyperActive Warrior War Room Member Join Date: Nov 2008 Posts: 202 Thanks: 33 Thanked 28 Times in 24 Posts	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress Steve Just did a lost password 'call' with the email in your account so you should be emailed a new password right now. Dave
	Action Slider WSO - Slide Up Ad Plugin for WP Hover Wizard - Monetize Wordpress like never before - using ANY affiliate program in the World

10-13-2009, 03:54 AM	#125
Dave Kingston HyperActive Warrior War Room Member Join Date: Nov 2008 Posts: 202 Thanks: 33 Thanked 28 Times in 24 Posts	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress Steve PM sent. Dave
	Action Slider WSO - Slide Up Ad Plugin for WP Hover Wizard - Monetize Wordpress like never before - using ANY affiliate program in the World

10-14-2009, 08:21 AM	#126
Dave Kingston HyperActive Warrior War Room Member Join Date: Nov 2008 Posts: 202 Thanks: 33 Thanked 28 Times in 24 Posts	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress All support PM's answered. Thanks Dave
	Action Slider WSO - Slide Up Ad Plugin for WP Hover Wizard - Monetize Wordpress like never before - using ANY affiliate program in the World

10-15-2009, 10:02 PM	#127
Dee Scofield Active Warrior War Room Member Join Date: Sep 2008 Posts: 86 Thanks: 1 Thanked 8 Times in 7 Posts	Re: $7 (75% Off) WSO ★★★ Action Slider Wordpress Plugin ★★★ Slide Up Optin/Banner Ad For Wordpress I've been using this plugin for about a week now, and I just had to come back and say how pleased I am with it. I'd tried four different exit pop-ups and page peel ads and none of them worked, so just the fact that I could get it to work is a huge plus in its favor. I have a content blog with a sales page on it, and ad blindness was a big problem. Only about a third of my visitors ever made it to the sales page, and I know this particular demographic wants to see my offer simply because of the keywords they would have to use to find my site. But there was a definite bump in sales this week, so that makes me very happy. I have no complaints (especially considering the price I got this at), but a suggestion. If it came with more thorough documentation I think it would be usable by more people. I thought that changing the graphics was non-trivial, and would be really hard (or impossible) for some folks. I saw the post in the forum that was supposed to provide instructions on how to do this, but it actually left out some key points that I still had to figure out for myself. Obviously I did figure it out, but I think some people would have given up at that point. Just my two cents. I think it's a great plugin that would appeal to an even wider audience if the instructions were dead simple.

10-25-2009, 07:23 AM	#128
a2blifestyle Warrior Member Join Date: Jun 2009 Location: Sweden - Europe Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts Social Networking Contact Info	Re: $7 (75% Off) WSO * Action Slider Wordpress Plugin * Slide Up Optin/Banner Ad For Wordpress Hey - I just bought this plugin, it works awesome! Apart from every time I scroll over a video (youtube) the Action Slider is blocked out - you can see it here: www.nathanschacherer.com Any ideas why this happens? thanks!
	My funky Blog ;)

10-29-2009, 12:02 AM	#130
ttippmann Active Warrior Join Date: Feb 2008 Location: Meridian, ID Posts: 33 Thanks: 0 Thanked 0 Times in 0 Posts	Re: $7 (75% Off) WSO * Action Slider Wordpress Plugin * Slide Up Optin/Banner Ad For Wordpress Sent a message a few days back but no answer yet. Just bought this slide up plugin. Is there a way to adjust it so it will work with Featured Content Plugin. It deactivates when I install the slider. All of my sites use the featured content plugin.

11-01-2009, 10:46 PM	#132
ttippmann Active Warrior Join Date: Feb 2008 Location: Meridian, ID Posts: 33 Thanks: 0 Thanked 0 Times in 0 Posts	Re: $7 (75% Off) WSO * Action Slider Wordpress Plugin * Slide Up Optin/Banner Ad For Wordpress Thanks for that. It worked.

11-04-2009, 04:09 PM	#133
ttippmann Active Warrior Join Date: Feb 2008 Location: Meridian, ID Posts: 33 Thanks: 0 Thanked 0 Times in 0 Posts	Re: $7 (75% Off) WSO * Action Slider Wordpress Plugin * Slide Up Optin/Banner Ad For Wordpress Ok. Product. Not very good forum support. 3 questions in forum 0 responses after 5 days.

11-05-2009, 10:36 AM	#134
Lajre Warrior Member Join Date: Nov 2009 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Re: $7 (75% Off) WSO * Action Slider Wordpress Plugin * Slide Up Optin/Banner Ad For Wordpress I'm having the same problems as others here. Purchased and was emailed the paypal receipt but still no password. Not in the spam folder either. With the plugin requiring a password, I'm not able to use it. They don't make it easy to get support either. The support ticket center requires an account password which I never received, so sent email to the email listed on the paypal account. The forum is inactive as well. Maybe the product is very good, but so far the experience hasn't been a good one.