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Old 11-07-2009, 12:31 PM   #151
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Default Re: **VERY Limited** 100% Guaranteed. MY Adsense Expertise, YOUR Profit. Complete, Custom Adsense Si

Mark,

I was very happy to hear from you via PM on 11/05!

As you suggested I emailed you (also copied you via PM) the same day with a response. I know what it's like trying to sift through hundreds of emails, so just wanted to let you know it's there so you can take care of it immediately as you promised (once you see it, of course).

Thanks.
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Old 11-08-2009, 09:45 AM   #152
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Default Re: **VERY Limited** 100% Guaranteed. MY Adsense Expertise, YOUR Profit. Complete, Custom Adsense Si

Ive been waiting for my site for 5 weeks.Excuse after excuse. I place a paypal dispute for a refund and Mark said he would do it that night...Guess what !!! no refund. I then had a post on the dispute message.
From Seller - Cherub Communications

07/11/2009 17:50 GMT

Please resolve this with Mark. He is not the owner of this account. I am. He used it to collect money, but took it all out of my account.


So what dose this mean ?????

I want my $247.00 USD back please !!!!!!!!!!!!!!!!!!!!!!!!!

kurt
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Old 11-08-2009, 10:01 AM   #153
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Quote:
Originally Posted by internetmarketer99 View Post
*** UPDATE 10/6 ***

There have been 4 requests for refunds, all honored.

Mark
You haven't honoured mine Mark

Tony
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Old 11-08-2009, 10:33 AM   #154
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Default Re: **VERY Limited** 100% Guaranteed. MY Adsense Expertise, YOUR Profit. Complete, Custom Adsense Si

I just have to report that i`m having the same problems as both of you.

I ordered one of the first in the 2nd round, as i was late for the 1st one.

I paid and ordered everything 28th September, i got an estimated date of 18th October, after couple of days i emailed him and he promissed to fix it during the weekend, which did not happened, than later on i got an email with the WP domain and setup and only 1 post at that time (25th October), he said he would do updates every other day, and only 1 post since that time (14 days), i have emailed him several times, and messaged him on Skype still no updates at all!


I still want to see how this works out, but if i don`t get this setup within couple of days i`m filling a Refund request and posting a bad review within WSO!!

Mark get back to me ASAP!!


Quote:
Originally Posted by aidenw11 View Post
Tony, I'm glad you posted about your experience for I am experiencing something similar. I have been wanting to post it here but was very reluctant, seeing no other post showing dissatisfaction with this WSO.

I was in the second round after the first one closed and I asked Mark to put me on the waiting list. On October 1, 2009 I got an email from him saying that the WSO would soon reopen but he would not "publicize" it. He did mention the price would be $297 this time because he severely underestimated the amount of work the first time around, but would be willing to sell it for $247 to a few people. I still thought that was fair, so I went ahead and purchased it.

After I made the payment I received an email from Mark saying the estimated delivery date would be October 21 but could vary by a few days depending on workload, etc. A few days passed the date and I did not receive the site nor hear from him. So I emailed him and he said he was sick for a few days and needed more time, and gave me a new delivery date. I agreed because I didn't want him to rush through it and do a lousy job.

He also asked me if I wanted him to host it or use my own hosting. I told him I would host it myself but I would need the domain name in order to set up the hosting account.

About a week went by after that new date and I still did not receive the site and he didn't respond to my email so I sent him a PM here. He replied saying he was still running behind but would register the domain in a few days and get back with me and put me on a "fast track." Well, that never happened. I have no site, not even the domain. So I PM'd him again, and he said he tried to send emails last Friday but his email wasn't working properly and a few people didn't get the email. He said he would work on it on (last) Monday and would let me know. Again, I didn't hear from him so I PM'd him again and to this day still haven't got any response.

So finally last night I sent him an email telling him to either deliver the site by a certain date or give me a full refund. Otherwise, I would initiate the process of filing a claim through PayPal (you have 45 days from the date of purchase to open a dispute).

I really don't know what's going on. I certainly hope he is ok, and probably just overwhelmed with the amount of work that he said he underestimated. But still, he should at least communicate with us.

I don't know Mark personally and have never done business with him previously. I bought the WSO and made payment without getting the product immediately because he seemed like a very helpful and trustworthy person. Perhaps we all can learn a lesson or two here.
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Old 11-08-2009, 11:04 AM   #155
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Quote:
Originally Posted by Jeremy Kelsall View Post
Since I've made my post above, I've had several PM's from people asking me:

"Jeremy, tell me what I should do"...

I can't really answer that question for you unfortunately so, if I don't respond, I'm not ignoring you...

Like I said, I didn't have a site built...I just know a couple of guys that got in early on the first round. They said they were frustrated by the wait, but that the sites look great and were already producing adsense revenue so, the wait was worth it to THEM.

That may or may not be the case for YOU.
Hi Jeremy,

Since you are quite active here on WF and do a lot of your own WSO's I imagine that you are more 'in touch' than many of the rest of us. Your mention that you are familiar with two people who had success with Mark's system is one of the few encouraging things I've seen here.

Since there are not of other people that seem to be have as much luck as the people you mention, is there any chance you might be able to ask them to summarize their experience here?

I would assume they're WF members since they would have bought Mark's service here.

Thanks for taking your time to help out.
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Old 11-08-2009, 11:08 AM   #156
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Quote:
Originally Posted by hoff895 View Post
.....From Seller - Cherub Communications

07/11/2009 17:50 GMT

Please resolve this with Mark. He is not the owner of this account. I am. He used it to collect money, but took it all out of my account.
...

I want my $247.00 USD back please !!!!!!!!!!!!!!!!!!!!!!!!!

kurt
This is scary

I am not sure what all these means for our orders!!
I ordered on 10/7/09 ... Can I still request for refund? What is PayPal rule?

Mark, can you clarify all this hoopla???
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Old 11-08-2009, 11:33 AM   #157
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Quote:
Originally Posted by mrlong View Post
Hi Jeremy,

Since you are quite active here on WF and do a lot of your own WSO's I imagine that you are more 'in touch' than many of the rest of us. Your mention that you are familiar with two people who had success with Mark's system is one of the few encouraging things I've seen here.

Since there are not of other people that seem to be have as much luck as the people you mention, is there any chance you might be able to ask them to summarize their experience here?

I would assume they're WF members since they would have bought Mark's service here.

Thanks for taking your time to help out.
I will ask them to drop by

The thing that concerns me now though is the Cherub Communications stuff and the account not being Marks + All the money being taken out.
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Old 11-08-2009, 12:27 PM   #158
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Hello,

There have been 3 additional refund requests, which I am unable to process over the weekend - this is my partner's business account, and I cannot access it over the weekend - all other refund requests have been honored within hours of being requested.

The people who purchased want a website that will make them money and give them a positive return on their investment. I had fallen behind, both in production and communications, but the work is being done.

I offered a guarantee that if the sites didn't meet my claims after a period of time, I would be willing to buy them back for the amount paid. That guarantee holds.

I have been working this weekend, and will continue, to pull the schedules back up to date and move everything forward.

I have also begun sending out emails to everyone to provide updates. This takes me some time - continuing work on sites, sending out updates, answering emails. I'm doing the best I can to respond to other emails at the same time. It's a lot of time and effort, but it's getting done.

I will add a further update here either late tonight or first thing Monday morning.

Mark
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Old 11-08-2009, 12:41 PM   #159
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I also am having the same problem as mentioned by others, as I have not heard from him for over 3 weeks now, emails unanswered, deadlines always being pushed away etc...Don't get me wrong, I understand that someone can be busy and all, but that's getting way over the line. Extremely frustrating.
I did receive the site and some articles on the site which looks ok, but not the actual action plan and the cheat sheet, which was the main reason I bought this WSO since being a newbie to this, I was hoping this action plan as a road plan and guideline to help me understand things and build my own sites from then on. To be honest, had I known this experience with Mark would turn out to be that frustrating, I would not have become a member.

Being the optimistic and ever patient person that I am, I will extend my patience for a few more days, to see a positive outcome out of this. So Mark, please complete the work or I'll be filling for a refund too!

Thanks,

Payman.
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Old 11-08-2009, 12:58 PM   #160
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Default Re: **VERY Limited** 100% Guaranteed. MY Adsense Expertise, YOUR Profit. Complete, Custom Adsense Si

New update from my Paypal dispute !!!!!

From Seller - Cherub Communications

08/11/2009 18:26 GMT

Dear Kurt,

I will do my best to get Mark to refund you your money. He is my ex-fiance and while we were engaged, I allowed him to use my account. We are no longer engaged and I locked him out of the account. That is why I asked you to contact him. His email is mark@siteclaims.com. However, your money has already been taken out of my account by PayPal. Mark sent them a money order a couple of days ago, since there was no money in it, which will cover your refund. It takes about 10 days to clear, at which time, I will process your refund. You are welcome to deal directly with me - I will do my best to keep on top of this.

I am very sorry for this situation. If it helps any, he really does a great job in what he does. The problem is that he was inundated with hundreds of orders; he had no idea that the response would be so great. In fact, he was skeptical from the beginning as to whether anyone would be interested at all! He also under estimated the time it would take to make each site. That is why he put a temporary hold on the offer, although people kept sending in money anyway! He has been working around the clock to fulfill the orders.

If you would reconsider, he will eventually get to your site and you will see the results that he promised in his offer. If not, as I said, as soon as the money clears PayPal, I will process your refund.

Sincerely,

Brenne

WE will see whats happens from now???
Kurt
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Old 11-08-2009, 01:40 PM   #161
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Quote:
The problem is that he was inundated with hundreds of orders; he had no idea that the response would be so great.
Hundreds of orders????? Please, Mark, say it isn't so. If it is, then this is definitely not good, as when I ordered, I was under the impression that you were only doing 10 at a time. I was also under the impression that your first group of people had already been finished when you took orders for the second group. If you have hundreds of orders, then I can't imagine they will be finished until sometime next year.

Quote:
I did receive the site and some articles on the site which looks ok, but not the actual action plan and the cheat sheet, which was the main reason I bought this WSO
I also ordered expecting to have a site in a few weeks that was up and earning money, saving me time and allowing me to work on other projects. I also especially wanted to get the action plan and cheat sheet. Mark, here is a suggestion: send those items to everyone now to show some good faith. That way we'll at least have something useful while we wait.
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Old 11-08-2009, 03:11 PM   #162
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Default Re: **VERY Limited** 100% Guaranteed. MY Adsense Expertise, YOUR Profit. Complete, Custom Adsense Si

Quote:
The problem is that he was inundated with hundreds of orders; he had no idea that the response would be so great. In fact, he was skeptical from the beginning as to whether anyone would be interested at all! He also under estimated the time it would take to make each site.
Regardless of how honest Mark may be (and I really hope he is!) or how valid the reasons are, he doesn't employ very good business practice, especially with the lack of communication and the Paypal account not being his! Can you imagine if this were to happen on a big product launch that were broadcast to the entire IM world? Just because this is a WSO, shouldn't make it any less important. To put it mildly, I'm VERY disappointed!!


Quote:
That is why he put a temporary hold on the offer, although people kept sending in money anyway!
Could the reason people continue to send money be because the Paypal order link is still there and working? Although it says at the top that the offer is now closed, it's quite easy for people to miss that and scroll to the bottom and click the link. And I wonder how many emails containing the same link were sent to those in the waiting list and that some of them could decide to purchase today without even reading this thread. I would definitely deactivate it and take it out.
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Old 11-08-2009, 07:04 PM   #163
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I agree with aidnew11... I think the order link should be deactivated immediately...

It is really 100s of orders?? Mark, could you please clarify this?
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Old 11-08-2009, 07:13 PM   #164
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Im interested in your service.

Not concerned about delays.

Please PM if you're still taking orders.
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Old 11-08-2009, 07:27 PM   #165
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Mark's WSO is one of a kind. I'd rather wait than ask for refund.

Lian
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Old 11-08-2009, 09:26 PM   #166
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Quote:
Originally Posted by Lian View Post
Mark's WSO is one of a kind. I'd rather wait than ask for refund.

Lian
Lian,

Your post is interesting.

I see you PM'd Mark on 9/16 asking to be included. Have you received anything from him?
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Old 11-08-2009, 11:22 PM   #167
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*** UPDATE 10/8 ***


Let me try and clarify things and update this thread.

First, there are not 'hundreds of orders'. There have certainly been hundreds of emails and messages, most being questions, replies to my emails, etc., however there have been approximately 60 actual orders.

Second, no one is or has been refused a refund. As was posted, there were some issues with Paypal and my partner, but I guaranteed the offer and stand by it. At most, some refunds are delayed a few days. I don't want or need money from anyone who doesn't want what they ordered, and will make sure that those who do end up satisfied.

The problems stem from my lack of communication and missed commitments. I apologize for those, and am working both to bring everything up to speed, and insure there are no more gaps.

I've cleared all my other projects for the time being so that I can put my full time into this. I've put in over 20 hours this weekend, and will continue working at it until everyone is where they should be.

I've sent out emails to over half the customer list, and will have everyone contacted by the end of the day tomorrow. I will also have every order 'current' by the end of the week.

Most sites have been delivered, and most of those are at or near completion. This includes writing hundreds of high-quality 500+ word articles over the last 6-7 weeks. While I'm not suggesting this as an excuse for my slips in communications, this takes time. None of the sites have been rushed, and every one gets exactly the time, effort, and quality that I do for my own sites.

*** If you haven't yet received an email from me directly, you should expect one by the end of the day tomorrow.

*** If you're site either hasn't been started or finished, you can expect it will be by the end of this week.

*** If you have asked for a refund, you can expect it to be completed this week.

*** If you have or are expecting a site, you can expect it will meet the quality and performance that you expected. If it does not, I will buy it back from you.



Most customers have been happy with their orders so far. I sincerely apologize to those who aren't through my mishandling. All I can say is please bear with me a bit longer and you will be where you had expected to be. If you choose not to, I'll make sure you come out whole.


Mark
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Old 11-09-2009, 12:15 AM   #168
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Mark,

Thanks for the update!

I will patiently wait for your PM tomorrow.

Hope I get the delivery by end of the week.

Cheers!
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Old 11-09-2009, 12:22 AM   #169
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Quote:
Originally Posted by mrlong View Post
Lian,

Your post is interesting.

I see you PM'd Mark on 9/16 asking to be included. Have you received anything from him?
Mark is working on my site. He wrote to about a week ago that I was currently #3 in his task list.

I havn't come across any offer like the one Mark guarantees. He knows what he's doing. you can read it here;

How YOU can REALLY reach $100/day + w/Adsense!

Thanks,

Lian
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Old 11-09-2009, 12:33 AM   #170
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Quote:
If you are a current customer, you can expect an email this weekend.
Quote:
*** If you haven't yet received an email from me directly, you should expect one by the end of the day tomorrow.
Mark,

You are now making promises in your own thread that you are not keeping.

Looking out for my fellow Warriors.


Regards,
~ Joe Cool


Update: PayPal order link on Page 1 is still live as of 1:40 AM EST on 11-09-09 to Cherub Communications, his "Partner's" account that he has no access to.

Quote:
(BrenneM, Cherub Communications) "He is my ex-fiance and while we were engaged, I allowed him to use my account. We are no longer engaged and I locked him out of the account."
Quote:
Originally Posted by BrenneM View Post
Dear Kurt,
Thank you for posting my message to you. I appreciate it.
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Old 11-09-2009, 02:58 AM   #171
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Originally Posted by JoeCool View Post

... Looking out for my fellow Warriors.


Regards,
~ Joe Cool
Looking out for your fellow warriors? You were sent messages from Brenne. You're not doing anything for your "fellow warriors". No, you're just being difficult and belligerent for your self, as was clear from our earlier post.

Mark
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Old 11-09-2009, 10:45 AM   #172
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Mark,

One quick question - how many pages/articles are each of these sites supposed to have? I'd also appreciate an update via email or PM when you have a minute. Thank you

Cheers

Jeff
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Old 11-09-2009, 11:30 AM   #173
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Mark,

One quick question - how many pages/articles are each of these sites supposed to have?

Cheers

Jeff
Hi Jeff,

It depends on the niche and 'root' keyword/phrase. Each site is based around a group of thematically related keyword/phrases, with one being the 'root' - that's generally what the domain name is created from.

Overall, it's from 4 to 10 keyword/phrases, with most of them ending up between 5-7.

Each site begins with a base 'Post'. Then a "Page" is added for each keyword/phrase, targeting that particular keyword/phrase individually.

'Phase 1' consists of building and launching the site (registering and setting up the domain name, installing & configuring Wordpress, plugins, etc.) along with initial indexing efforts (creating the initial base post, submitting it to EZA, Digg, StumbleUpon, Onlywire, etc.)

'Phase 2' consists of adding the keyword/phrase 'Pages', spaced a day or two apart. Each 'Page' gets a similar backlinking.

In your case Jeff, your site is targeting 6 keyword/phrases based around the domain name.

Of these, 5 have already been published, with a new one having been added this morning.

Mark
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Old 11-09-2009, 11:35 AM   #174
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Mark,

Thanks mate, appreciate it. I just checked and maybe I missed something, but I can only see 4 posts on the site relating to targeted keywords, including the front page.

Two more follow-up questions - when can we launch Phase 2; and when will you be able to send out the Cheat Sheet/Daily Task materials? I appreciate how busy you are atm, so I'll let you get back to it

Cheers

Jeff
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Old 11-09-2009, 02:39 PM   #175
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Refund given Today.


kurt
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Old 11-10-2009, 06:03 AM   #176
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Default Re: **VERY Limited** 100% Guaranteed. MY Adsense Expertise, YOUR Profit. Complete, Custom Adsense Si

I havent recieved my email yet with what is happening with my site?

Can you mail me please with details

Thanks
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Old 11-10-2009, 08:55 AM   #177
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Hello,

The last of the updates are going out this morning / this afternoon.

Mark
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Old 11-10-2009, 01:57 PM   #178
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Mark,

Looking forward to it as I haven't received anything yet.

Cheers

Jeff
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Old 11-10-2009, 02:28 PM   #179
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Hi Jeff,

Your site was updated yesterday. There are 5 pages currently - I had inadvertantly named 2 URL's identically (one 'Post' and one 'Page'), but I've corrected it. You'll be getting an email this evening re: updates. You are scheduled for 2 additional updates, which will be Wednesday and Friday.

Mark
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Old 11-10-2009, 03:59 PM   #180
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Mark,

Thanks mate - appreciate the update & your efforts. Hope we can get started on Phase 2 soon

Cheers

Jeff
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Old 11-10-2009, 05:24 PM   #181
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Mark,

Just dropped you a PM.

Thanks,

Matt
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Old 11-10-2009, 06:06 PM   #182
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Hey Mark - just sent you a PM.
John
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Old 11-10-2009, 06:25 PM   #183
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Mark, sent you a PM
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Old 11-10-2009, 06:49 PM   #184
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I'm sorry guys, I'm not sure why she did this, trying to figure it out right now.

Mark
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Old 11-10-2009, 06:54 PM   #185
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I'm sorry guys, I'm not sure why she did this, trying to figure it out right now.

Mark

We worked it out...
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Old 11-10-2009, 08:39 PM   #186
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Hi Mark,
Haven't got any email from you.

Dying to know the status of my site and when I can expect it.
Had emailed you two three days back.

Hope you will get back to me soon.
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togdil aka Nissar
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Old 11-10-2009, 09:44 PM   #187
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Hi Mark,

I ordered on 10/12 and have no communication from you. Sent you an email 2 days ago with no response. Could you please update me with the status of my order and when I can expect delivery. It would be greatly appreciated.

Jim Zimmermann
Transaction ID: 36Y985179S2635000
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Old 11-11-2009, 12:29 AM   #188
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I ordered back on Oct. 4th. I've had a few communications back and forth and then all communication just stopped. I have e-mailed him about 5 times now asking for a status with no response whatsoever. I was about 2 seconds away from requesting a refund when I read the post above, stating that he was going to reply to all e-mails over the weekend. Well... The weekend has come and gone and I have still have no communication on this. I will give it about 24 more hours and then I'm going to need to demand a refund.

Matt
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Old 11-11-2009, 02:11 AM   #189
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Hi Mark,
Just sent you a PM.
Thanks.
Bambang
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Old 11-12-2009, 12:41 AM   #190
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Unfortunately I am in the same boat. I was in the first round of sites, but mine isn't finished, nor has it been touched since September. I also haven't recieved the login detail for the admin, nor any of the extra action plan documents promised.

I emailed Mark on the 22nd of October and recieved a reply, saying that my site had ' slip through the cracks' (direct quote) and it would be updated that night. That hasn't happened, and nor have my two emails since been answered. I didn't recieve the email that was supposed to go out last weekend either.

Mark, I've now PM'd you here today. Please reply immediately and let me know what's going on.
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Old 11-12-2009, 01:45 AM   #191
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I'm a day or so behind some updates, but continuing to work through and get everything up to date. It's a lot of work that has been complicated by my partner 'predicament', so please bare with me. All available time is going towards these projects, while trying to maintain quality standards and not 'shortcut' anyone.
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Old 11-12-2009, 02:06 PM   #192
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Mark,
I really don't know what to think anymore. You keep making promises here on the forum about you would do this and that on such and such date, but unforuntately, I have yet to receive any answer from you. This is really really unacceptable and totally unprofessional. If you can't handle the volume of orders, then please delegate some of the tasks in order to meet your end of a contract of simply be honest and don't take any more orders that you can't fullfill. This whole thing is turning into quite a fiasco and a lot of people who would have been interested by your services, form now on, will look elsehwere, yours truly included.

I sent you numerous emails to which no replies were received; you even ignored my comments in here. What will it take for me to finally get my action plan delivered? This was THE main reason I decided to purchase this as I wanted to see a blue print, a road map so to speak to use for other sites that I would do myself.

Btw, you posted only 3 articles on my site. It's still unclear as to whether the site has been indexed and the pages bookmarked on social bookmarking sites.

Despite all this, I think your offer is a valuable one provided you can keep your deadlines and stop making empty promises. I will be fair and admit that your articles are good and the site does indeed have potential. Based on that, I will give this a few more days, until this sunday 2pm EST.

This is what needs to be done by Sunday 15 November 2009, 2.00pm EST:

- 2 remaining articles posted on the site.
- List of keywords along report listing search volume and all emailed to me.
- The action plan emailed to me.
- SuperCharger Cheat Sheet emailed to me.

If not, then a refund will be demanded.

Looking forward to seeing a positive outcome of this "adventure",

Payman.


Quote:
Originally Posted by Matt Wolfe View Post
I ordered back on Oct. 4th. I've had a few communications back and forth and then all communication just stopped. I have e-mailed him about 5 times now asking for a status with no response whatsoever. I was about 2 seconds away from requesting a refund when I read the post above, stating that he was going to reply to all e-mails over the weekend. Well... The weekend has come and gone and I have still have no communication on this. I will give it about 24 more hours and then I'm going to need to demand a refund.

Matt
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Old 11-12-2009, 02:39 PM   #193
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Hi Payman,

Currently, all pages of your site are indexed, including 4 content pages. I cannot see whether traffic is starting to ramp up yet as it's hosted on your server. However, you also have 2 of 4 articles published on EZA.

I'm also showing appx. 20 backlinks so far, including EZA. These also should increase steadily, as they are continuing to be added, and take time to be 'discovered'.

I'll have the site completed by your deadline. Please keep in mind that it will still take a number of weeks for your rankings to climb, at which point you'll start seeing your Adsense revenue climb.

Unfortunately I've ended up with 3 different names and another email address for you, and did not manage to keep that straight. I'll assume both of those posts are you, and so I think I have it straight now

Mark
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Old 11-12-2009, 03:49 PM   #194
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I also am waiting to hear about my site being completed is mine behind schedule as well?
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Old 11-12-2009, 03:51 PM   #195
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I also am waiting to hear about my site being completed is mine behind schedule as well?
Hi Spuds,

You're getting an update this afternoon - actually next up - and should be getting an email afterwards with further update.

Mark
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Old 11-12-2009, 04:07 PM   #196
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Hey Mark - Still waiting for an update from you!
John
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Old 11-12-2009, 04:10 PM   #197
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Being that the link is still live on the first page are you still accepting payments via Breanne's account even though she is stating that you are locked out of the account?
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Old 11-12-2009, 04:18 PM   #198
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"You'll be getting an email this evening re: updates. You are scheduled for 2 additional updates, which will be Wednesday and Friday."

G'day Mark,

That msg was sent 2 days ago and I haven't been able to locate the email with the updates - maybe I missed it. Please advise as soon as you can.

Cheers

Jeff
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Old 11-12-2009, 04:29 PM   #199
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Being that the link is still live on the first page are you still accepting payments via Breanne's account even though she is stating that you are locked out of the account?
Thanks for that - I've just deleted the link. I didn't realize it was active. No, I'm not taking new orders at this time.

Mark
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Old 11-12-2009, 04:31 PM   #200
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Hi Jeff,

An email went out to you a few days ago; I'll resend it as soon as I'm back in my office in the next hour or two (around 7pm EST).

Mark
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