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Unread 28th Sep 2013, 11:09 AM   #101
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Luther -

Sounds ... intriguing!

Sent you a PM.

Richard
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Unread 28th Sep 2013, 11:14 AM   #102
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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(Sorry - dupe of above - 'deleted')
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Unread 28th Sep 2013, 12:56 PM   #103
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Originally Posted by seoevangelist View Post

I'm ready to buy Luther...but a recurring issues seems to keep popping up as in the above posts.......results that are not relevant or targeted. In order for a business to be able to use the information we provide, it must be targeted or they will not care. It must be relevant to their type of business......not a lot of others that they would feel are not relevant to them specifically. Let us know your thoughts and how you plan to address this issue, or if you can create better filters for us to use for this very important need.

HUB
Appreciate the feedback, and you raise valid concerns.

In the 1.07 update, I already improved data quality in returns, and added more custom fields to allow for greater control.

Just so we're clear; you are not selling the software. You are selling information and/or information & research services. I will offer white label solutions sometime in the near future.

I explained earlier that you are data mining the deepest recesses of Google's index. There is no conceivable way for any user to get all good data, all the time, without getting some of the bad. When mining for gold, you dig through stone.

Further complicating things: good and bad data is subjective. Good data can be defined as something related to our search. Bad data, something not related; however, bad data may influence your decision, or open up new doors & insights.

These are things to consider.

I'm committed to providing updates and further refinements to the application. New updates will include additional fields & filters; plus, new features to narrow the search, improve data quality, and manage results.

Ultimately, the best way to improve results is through training and education. Specifically, finding opportunity and figuring out what to do with those opportunities once they are uncovered.

For some, this will come naturally. For others, it will be more of a challenge.

Data interpretation is the skill to hone here. You can interpret the data easily if you know the problem you are trying to solve. This is where being a salesperson pays off because you'll understand pains, and instinctively discover answers while interpreting data.

Now, I am able to find specific documents by searching for strings (text, words, phrases) that I expect to see on the documents I want to find.

It starts with what you want. I desire to locate some national leads to sell advertising services. So, I poke around for "director of business development" for case studies. I'll play with a modifier of "contact us / contact / fees /" or try anticipating the titles & makeup of slides for content I'm looking for.

This is why it helps to be working with someone who can give you industry specific terminology and phrasing you can use to find documents with the method above. More training is needed here, so I'll be putting something together.

Best,
Luther
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Unread 28th Sep 2013, 12:58 PM   #104
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Originally Posted by pixiesloveme View Post

I totally agree...

Also, in the training it mentions using a + symbol to link modifiers. That also makes me wonder, since this uses Google, can we use the same Google customization search operators (such as "double quotes", the AND/OR statements, the - symbol etc...) in this program and if so, how? That would make it much easier to narrow down results to the good stuff.

If not, are there any other operators we can use in the Modifier box (or any of the other boxes) besides the + symbol?
Yes, you can use any google operator in the usual fashion in both the custom and modifier fields. Future custom fields will also allow it.
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Unread 28th Sep 2013, 01:07 PM   #105
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Originally Posted by hensy View Post

Does this work in hotel/motel industry?
Yes, you can use the custom search to find docs that were indexed by google in almost any industry imaginable. The data lives out there. We just need to mine it.
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Unread 28th Sep 2013, 05:08 PM   #106
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Okay, I see the the asterisk next to the line "Works on Windows and Mac" but then I don't find any reference to the fact that, to work on a Mac, this software requires a Windows emulator such as Parallels.

This is, at least, disingenuous. I now have an unusable .exe file. My apologies if I missed the disclaimer somewhere on the page.
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Unread 29th Sep 2013, 09:14 AM   #107
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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LL - I want to make a strong suggestion and hope you will consider this. Due to the seemingly many people including me that are struggling to get results that are targeted enough to be useful. That you will do a strategy webinar very soon to go over best practices, search methods that produce the results we need, etc. I believe this would be extremely helpful and wise to do. I get back a ton of results of course and much of it can be quite fascinating in a way but not targeted to what I need for the most part. Thanks is advance!

HUB

P.S. - Part of my struggle is knowing what kind of information a client might want to see? I'm not sure how we find highly specific information since the results seem to so random, at least to me thus far. So a client says fine, I want to know this or that........is finding that information really realistic? This is where a webinar would be great....so show us how to find important information that the client requests or that we know for sure they will want to see.
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Unread 29th Sep 2013, 10:27 AM   #108
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Tejasca you said above "Okay, I see the the asterisk next to the line "Works on Windows and Mac" but then I don't find any reference to the fact that, to work on a Mac, this software requires a Windows emulator such as Parallels.

This is, at least, disingenuous. I now have an unusable .exe file. My apologies if I missed the disclaimer somewhere on the page."

In Luthor's defense, yes this was clarified in this thread which could have been read instead of rushing to judgement as you did. Secondly to use the term "disingenuous" implies something that is intentional, is that really what you mean? Perhaps oversight at the worst is what one might say if that. Words mean things in life....so perhaps be fore accusing someone of something, a bit of research would be helpful or give the person the benefit of the doubt until you have evidence otherwise..........just saying.

HUB
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Unread 29th Sep 2013, 03:53 PM   #109
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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wish it came up with more relevant or related information. i spent 3 hours after excitingly buying this to pull in big checks, but left the software feeling disappointed and scratching my head on how to apply this, even if I was able to find anything related to the different fields I research? Not sure about this...:confused: Perhaps its because I am in a less populated area, but I am pretty good with tech stuff and software and found that I burned though 3 hrs of time I didn't have trying to decipher this stuff.
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Unread 29th Sep 2013, 05:58 PM   #110
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Originally Posted by BartonMurray View Post

wish it came up with more relevant or related information. i spent 3 hours after excitingly buying this to pull in big checks, but left the software feeling disappointed and scratching my head on how to apply this, even if I was able to find anything related to the different fields I research? Not sure about this...:confused: Perhaps its because I am in a less populated area, but I am pretty good with tech stuff and software and found that I burned though 3 hrs of time I didn't have trying to decipher this stuff.
You confirm what I have said above. I'm not disputing that the s/w pull results as it does. But for instance if I'm doing a search for purchase orders for pizza restaurants then I expect to get back a bunch of them...but not so much. In fact I could not even find one of them as an example, which is one reason I suggested the webinar, to help us refine our searches so that at the very least some decent % of our results will be what we are looking for. Without the reliability of doing that, I don't see how I can promise a potential client anything. My time is not just very important but in very limited supply. So if I spend time doing something then I need to know that I'm going to have a certain outcome....this probably applies to most of us. So I'm sure I'm speaking for everyone here that we need......we must have a certainty to this, or.......not sure if this is workable but I'd sure like it to be.

HUB
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Unread 29th Sep 2013, 08:00 PM   #111
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Wow Luther you are amazing and offer another must buy software. keep up the good work
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Unread 29th Sep 2013, 09:04 PM   #112
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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I am really wanting to purchase. But, It seems like there are a few bugs. Can you setup a demo? This way, We can at least try it and make a better judgement on the purchase Sounds great though!
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Unread 30th Sep 2013, 12:15 AM   #113
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Anyone having success with this software yet? I would like to see some data testimonials before I jump in and buy. Seems like it might not be worth the time it takes to sift through data only to find nothing very useful. Thanks!
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Unread 30th Sep 2013, 08:31 AM   #114
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Luther -

Thanks for prompt reply to my PM. Sent you a follow-up PM.

Thnx,
Richard
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Unread 30th Sep 2013, 11:24 AM   #115
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Luther

Do you have any other payment options besides PayPal?.

Cheers

Ken
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Unread 30th Sep 2013, 05:32 PM   #116
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Originally Posted by videoweb View Post

Luther

Do you have any other payment options besides PayPal?.

Cheers

Ken
Hi Ken,

Please contact my support http://www.hotgatessupport.com

-LL
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Unread 30th Sep 2013, 06:39 PM   #117
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Originally Posted by seoevangelist View Post

This is not good.........where are you Luthor!
Right here. To get to your questions:

Regarding results:

Consider that you are in the muck and mire of google's index. Sometimes you will get crap. Othertimes you may produce gold. And yet others, some other precious stone less than worth the value of gold, but of value nonetheless.

There are many variables to consider, as well. What you are seeking may not be accessible. Your location may play a factor. The use of operators may include or exclude your search terms or have unintended results.

Generally, I have found the formula for finding things is unique to what you are seeking. To cover strategy for each of your goals will be time-consuming, because it is unique.

One help ticket described getting zero results. I searched the same configuration he used, and produced over 100 results...

So, what was the difference? I'm searching state-side and he was in Russia searching New York Italian Restaurant Menus. This is odd as it has been tested and working overseas.

There may be a technical issue, or a local issue. Either way, I'll get to the bottom of it and issue a patch if need be. I have an idea why, but it will require a minor change and testing I can roll out in 1.08.

One idea I am having is Google is detecting the software use, something we can combat on my side with an update, and on the user-side.

Here are some best practices:
  • Make sure you have the latest version (As of this post: 1.07)
  • Don't search in rapid succession. Give it a minute between searches, and don't spam the same query repeatedly
  • Use Google search operators in the custom fields
  • Start with a broad search, and systematically narrow it based on what you find
  • For location searching; use the modifier field with city and state, and avoid using zip code, as these are almost never in the filename or confused with other numeric data
  • Make sure you select custom in the selections if you put data in custom fields
  • Watch that your inclusion operators do not narrow your search
  • Avoid using operators in excess; simple is always better
  • Use the minimum amount of search terms. Avoid using too many search terms in custom fields (keep it to 2 - 4) or risk narrowing your search
  • If Google detects 'strange behavior' that could prevent the software from finding results. You can fix this by using Google normally, and restarting the application.
  • If Google gives you a captcha, you should receive a prompt. If you're still not finding results, the captcha may not be showing. Restart the application, and try the step above.

Like I said, there are many variables associated with your search. When you are structuring queries, make sure to follow best practices I detailed above, and experiment.

Regarding training:

Yes, I am committed to adding more training to the product, and will do so via the help section under Tools > Quick Help.

Until I add this training, if you need help finding opportunity; just send me a support ticket with the content of your search, and your location.

Regarding opportunity:

This gets a little tricky...

You're searching for documents that may or may not exist. Without knowing what you are searching for, and even if it is an opportunity; it is difficult to say much on the matter. The docs are out there. I have found them. Others have too; it is just a matter of digging, trying different terms as they relate to the documents you intend to find.

Ask yourself;
  • Why do I want to find x document?
  • What is the end goal - what do I intend to sell?
  • What is always written on these documents?
  • What are the common formats for said documents?

If you can't answer these, then you need to team up or speak with a business owner in the niche you are researching and see the industry-specific terms and concepts for yourself. In doing so, you learn how to find data. Convince them, but sell them. Get them to pay you for your work, but you can lead with a free service;

Convincing them will be easy; "we're conducting market research in your area but we need a local partner to work with; can you provide us some insight in exchange for a snap shot of your market? I have a process that can discover juicy information on your competitors."

Mac Users*

If you have trouble, please contact my support desk.

A bit more on strategy:

Give me some ideas on what you are seeking, and I'll show you how I'd do it.

--

Hope I hit all the points. If I missed one, give me a shout.

-Luther
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Unread 30th Sep 2013, 07:23 PM   #118
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Please refund both of these purchases. A refund request was sent to you on 9/27/2013.

Market Spy: PayPal Transaction ID: 8T628451GJ656391Y
Market Spy Sales Kit PayPal Transaction ID: 4PN48661XJ725803S
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Unread 30th Sep 2013, 08:56 PM   #119
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Originally Posted by Luther Landro View Post

Right here. To get to your questions:

Regarding results:

Consider that you are in the muck and mire of google's index. Sometimes you will get crap. Othertimes you may produce gold. And yet others, some other precious stone less than worth the value of gold, but of value nonetheless.

There are many variables to consider, as well. What you are seeking may not be accessible. Your location may play a factor. The use of operators may include or exclude your search terms or have unintended results.

Generally, I have found the formula for finding things is unique to what you are seeking. To cover strategy for each of your goals will be time-consuming, because it is unique.

One help ticket described getting zero results. I searched the same configuration he used, and produced over 100 results...

So, what was the difference? I'm searching state-side and he was in Russia searching New York Italian Restaurant Menus. This is odd as it has been tested and working overseas.

There may be a technical issue, or a local issue. Either way, I'll get to the bottom of it and issue a patch if need be. I have an idea why, but it will require a minor change and testing I can roll out in 1.08.

One idea I am having is Google is detecting the software use, something we can combat on my side with an update, and on the user-side.

Here are some best practices:
  • Make sure you have the latest version (As of this post: 1.07)
  • Don't search in rapid succession. Give it a minute between searches, and don't spam the same query repeatedly
  • Use Google search operators in the custom fields
  • Start with a broad search, and systematically narrow it based on what you find
  • For location searching; use the modifier field with city and state, and avoid using zip code, as these are almost never in the filename or confused with other numeric data
  • Make sure you select custom in the selections if you put data in custom fields
  • Watch that your inclusion operators do not narrow your search
  • Avoid using operators in excess; simple is always better
  • Use the minimum amount of search terms. Avoid using too many search terms in custom fields (keep it to 2 - 4) or risk narrowing your search
  • If Google detects 'strange behavior' that could prevent the software from finding results. You can fix this by using Google normally, and restarting the application.
  • If Google gives you a captcha, you should receive a prompt. If you're still not finding results, the captcha may not be showing. Restart the application, and try the step above.

Like I said, there are many variables associated with your search. When you are structuring queries, make sure to follow best practices I detailed above, and experiment.

Regarding training:

Yes, I am committed to adding more training to the product, and will do so via the help section under Tools > Quick Help.

Until I add this training, if you need help finding opportunity; just send me a support ticket with the content of your search, and your location.

Regarding opportunity:

This gets a little tricky...

You're searching for documents that may or may not exist. Without knowing what you are searching for, and even if it is an opportunity; it is difficult to say much on the matter. The docs are out there. I have found them. Others have too; it is just a matter of digging, trying different terms as they relate to the documents you intend to find.

Ask yourself;
  • Why do I want to find x document?
  • What is the end goal - what do I intend to sell?
  • What is always written on these documents?
  • What are the common formats for said documents?

If you can't answer these, then you need to team up or speak with a business owner in the niche you are researching and see the industry-specific terms and concepts for yourself. In doing so, you learn how to find data. Convince them, but sell them. Get them to pay you for your work, but you can lead with a free service;

Convincing them will be easy; "we're conducting market research in your area but we need a local partner to work with; can you provide us some insight in exchange for a snap shot of your market? I have a process that can discover juicy information on your competitors."

Mac Users*

If you have trouble, please contact my support desk.

A bit more on strategy:

Give me some ideas on what you are seeking, and I'll show you how I'd do it.

--

Hope I hit all the points. If I missed one, give me a shout.

-Luther
Very helpful information Luther and much appreciated. I will add that when I have tried to search on city/state looking for competitor information I have been unsuccessful. Have tried various type of documents and document types to no avail. The issue is that it is very hard to get the specific info. needed to provide the snapshot you are talking about. Uncovering competitors "secrets" is what I would guess people want to know about....I'm a pretty smart guy but I'm confused about how to find it on a reliable basis based on what I know at this time. Maybe a skype chat will help............

HUB
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Unread 30th Sep 2013, 11:07 PM   #120
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Thanks Luther, your insights and explanations included in your replies here could be a great product by themselves. I'm impressed. Can't wait to dig into the actual product.
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Unread 1st Oct 2013, 01:12 AM   #121
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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I agree. Having to run a PC emulator is not "works on a Mac." So be it. It's your software. At least I found out before buying.

Originally Posted by Tejasca View Post

Okay, I see the the asterisk next to the line "Works on Windows and Mac" but then I don't find any reference to the fact that, to work on a Mac, this software requires a Windows emulator such as Parallels.

This is, at least, disingenuous. I now have an unusable .exe file. My apologies if I missed the disclaimer somewhere on the page.
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Unread 1st Oct 2013, 11:54 AM   #122
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Luther,

I sent you a PM.

Robert
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Unread 1st Oct 2013, 08:05 PM   #123
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Luther, you offered an unconditional refund on this software. I bought it and it doesn't work as you said. I have emailed you 3 times asking for a refund and have never heard from you. As a fireman I assumed you are an honorable man as was my firefighter father.

Please prove to me that you are and keep your word.
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Unread 1st Oct 2013, 10:54 PM   #124
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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you too???? I have sent 4 requests and he does not reply. What a flake!
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Unread 2nd Oct 2013, 07:10 AM   #125
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Originally Posted by tracourt View Post

you too???? I have sent 4 requests and he does not reply. What a flake!
Refund requests should be addressed promptly of course, that said I have (as well as others I know) worked with Luthor in the past and he does take care of things and is not a "flake" whatever the h*ll that means. Something else must be happening to create a delay but I'm certain the refunds will happen. That being true, my advise to Luthor is to react quickly to refund requests, respond quickly here in the forum to issues as that is just part of the deal if you want to put out WSO's. It may be a pain in a way to deal with everything but that's what you get when you put yourself out there...the good, the bad and sometimes the ugly! Hang in there is all I can say and work through this, but time is certainly an issue my friend.

HUB
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Unread 3rd Oct 2013, 07:15 PM   #126
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Originally Posted by tracourt View Post

~snip
I know you have probably been burned in the past by other sellers, and perhaps this was your first experience with me, but you should always know I do my best to ensure my clients have a good experience.

It can't (by the law, of well, everything) be 100% perfect, but we can try. That said, and without the benefit of your information (plz don't post it here) - I venture to say your emails got filtered or lost in the shuffle.

At the end of the day, the support desk is the best way to contact me. Please give our business office up to 2 business days to process requests, and depending on workload, it may take longer. I apologize if you received a slow response.

As far as I know, your ticket was solved. Hit up my support desk if you need further assistance.

Cheers,
L
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Unread 3rd Oct 2013, 08:46 PM   #127
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Yes sir, I have been burned a couple of times. I appreciate what you said and will write the delay up to deferred delivery of emails. I appreciate the timely refund. For the record, even tho you offered, I am not one to not pay for something and use it afterward. So no worries there.

Thanks!
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Unread 4th Oct 2013, 06:20 AM   #128
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Ok. Just put in my 2nd request for refund. Tc.
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Unread 4th Oct 2013, 03:05 PM   #129
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Originally Posted by Joan Altz View Post

Ok. Just put in my 2nd request for refund. Tc.
Support cannot be provided in the thread. Please contact my support desk at www.hotgatessupport.com

- LL
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Unread 5th Oct 2013, 04:43 PM   #130
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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I am incredibly interested in this. I would just like to hear about someone's positive experience. It seems like folks are having luke warm results and I am hesitant to dedicate any time to it without better social proof.

Maybe an over the shoulder video, Luther?

vr
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Unread 6th Oct 2013, 02:49 PM   #131
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Man, this is something I would have never thought of trying. I stumbled upon this purly by accident. Hard to believe a business owner would pay $1,997 to find out what is on their competitor's menu.
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Unread 6th Oct 2013, 03:06 PM   #132
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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I have not got time to read the whole thread. But I would like to see dome buyer responses to this and how they were able to sell this service.

Is this just a loss leader to get their web (re)design vusiness, or is this a stand alone that can lead to more business down the line?

While an interesting concept, I have not read anything that makes me want to part with any money yet.
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Unread 8th Oct 2013, 01:37 AM   #133
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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luther landro you done it again and a must buy software. keep up the good work
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Unread 14th Oct 2013, 01:14 PM   #134
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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if this can work for service's such as flooring in CA
shoot me a msg
thanks
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Unread 10th Nov 2013, 06:22 AM   #135
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Originally Posted by mlm2gether View Post

If anybody in Australia buys this could they leave a review? I know you say it will work world wide but will it be fully functional with all pistons firing is my concern. Only because I've purchased WSO's before to find only part of it's features work. NOT from Luther though as only purchased Themes from him prior to this offer.
Hi mlm2gether, I have purchase this WSO and it is awsome and works brilliantly here in Australia. It has supassed all my expectations of what Luther said it would do.

Thanks Luther you have producted and executed a ingenious software package. I have also purchased the OTO and the content is superb. The only thing I could think of Luther is maybe included some template reports for us to use. I am really struggling to make high quality reports for my clients. Once again awsome job keep up the work.
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Unread 10th Nov 2013, 09:23 AM   #136
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Re: The Offline Spy Software That Was Almost Banned... (Biz Owners Are Paying $1,997 for this!)
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Thanks Warrior Forum. I had forgotten about this thread and product.... until WF told me that there had been a reply to this thread. That's what I get for allowing myself to get distracted.

Luther, I am wondering if it is possible to search a list of URL's that had already been generated from another type of scraper and which represented the specific "target" businesses?

Hope that makes sense!

Thanks!
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