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Old 11-15-2012, 07:06 PM   #1
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Default [VeeroTech Systems RE-OPENED WEB HOSTING WSO HOLIDAY SPECIAL!]50%-OFF-THE BEST ON WF GUARANTEED!

Offer now closed.

Please visit our website at http://www.veerotech.net for our hosting solutions.

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Old 11-15-2012, 08:08 PM   #2
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

**Update - previously, we were out of reseller accounts to give away for 1 cent for the first month. We are now giving away 5 additional reseller accounts**

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Old 11-16-2012, 02:07 AM   #3
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

I will take first
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Old 11-16-2012, 05:25 AM   #4
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

I will take the 2nd reseller account!

Thank you!

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Old 11-16-2012, 06:10 AM   #5
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by kaytav View Post
I will take first
PM has been sent.

Quote:
Originally Posted by ryanbessling View Post
I will take the 2nd reseller account!

Thank you!
PM has been sent.


There's 3 accounts up for grabs still!

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Old 11-16-2012, 07:26 AM   #6
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

I will put my hand up for one of your reseller accounts.

But I tried to sign up for your hosting and used your code : 50forlife but alas I got the following message : The promotion code entered has expired.

Get back to me please. Via PM here

Regards
Rob P.

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Old 11-16-2012, 07:32 AM   #7
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by Cruisin View Post
I will put my hand up for one of your reseller accounts.

But I tried to sign up for your hosting and used your code : 50forlife but alas I got the following message : The promotion code entered has expired.

Get back to me please. Via PM here

Regards
Rob P.
Hello there Rob,

Sorry for the confusion here. The promo & WSO had previously expired, but due to my email/contact support desk getting flooded with requests, we decided to re-open the WSO.

It will remain open for the following packages:

Shared Hosting:
  • Economy
  • Standard

Reseller Hosting:
  • CR-5
  • CR-10

Let me know if you have any further questions, and I do apologize for the minor inconvenience.

Thanks,
Brent

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Old 11-16-2012, 08:06 AM   #8
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

I'd be happy to try out one of your reseller accounts if they are still available.

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Old 11-16-2012, 08:19 AM   #9
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by Jeremy Bratcher View Post
I'd be happy to try out one of your reseller accounts if they are still available.
Hello there Jeremy,

I have sent you a PM with some details.


There are now *2* reseller accounts up for grabs.

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Old 11-16-2012, 08:20 AM   #10
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

G'day Brent,

Okay I am in and signed up for your hosting.

I see what I was doing wrong to not get the discount available I was trying to pay for a years worth it seems only applicable to the monthly fee. That's cool I can live with that.

Thanks for the opportunity to try out your hosting service and the discount.

My hand is still up

Regards
Rob P.

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Old 11-16-2012, 08:33 AM   #11
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by Cruisin View Post
G'day Brent,

Okay I am in and signed up for your hosting.

I see what I was doing wrong to not get the discount available I was trying to pay for a years worth it seems only applicable to the monthly fee. That's cool I can live with that.

Thanks for the opportunity to try out your hosting service and the discount.

My hand is still up

Regards
Rob P.
Hi there Rob,

No problem at all. The WSO was in fact closed yesterday, but due to the amount of emails I have been getting, I decided to reopen it.

If you'd like to change your billing to an annual payment plan, you can just submit a ticket to the billing department & we can get it switched over before your next invoice is due.

Let me know if you have any questions, and don't forget about our resources:

cPanel Videos - cPanel Hosting Tutorial Guides | ---LiquiLayer Technologies - Web Hosting & Solutions—LiquiLayer Technologies – Web Hosting & Solutions

Wordpress Security "starter" guide - Securing Wordpress - A Definitive guide to Wordpress Security Tips—LiquiLayer Technologies – Web Hosting & Solutions

Community Forum - Community-Forum | ---LiquiLayer Technologies - Web Hosting & Solutions—LiquiLayer Technologies – Web Hosting & Solutions

(we have just implemented the forum, so it's pretty bare right now.)


Thanks,
Brent

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Old 11-16-2012, 08:53 AM   #12
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

G'day Again,

So am I eligible for one of these reseller accounts to try ??

My Hand is still up

PM if I am.

Rob P.

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Old 11-16-2012, 08:58 AM   #13
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by Cruisin View Post
G'day Again,

So am I eligible for one of these reseller accounts to try ??

My Hand is still up

PM if I am.

Rob P.
Hello there,

I noticed that you ordered a shared hosting account "Economy". Are you wanting to test out a reseller account as well or did you mean to sign up for the reseller account vs the shared account?

I can PM you a promo code to change the price for the first month on a CR-5 reseller account to .01 cents. If you signed up for the Economy on accident, we can convert that into a reseller.

Thanks,
Brent

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Old 11-16-2012, 09:03 AM   #14
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

G'day Brent,

I am happy to have both one for personal and one for business.

What do I have to sign up for the reseller first?

Regards
Rob P.

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Old 11-16-2012, 09:08 AM   #15
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by Cruisin View Post
G'day Brent,

I am happy to have both one for personal and one for business.

What do I have to sign up for the reseller first?

Regards
Rob P.
Hello there Rob,

I have just sent you a PM with some details & some additional options since you have already signed up for an account with us.

Thanks,
Brent

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Old 11-16-2012, 04:15 PM   #16
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

There's 1 more reseller account up for grabs. 4 Have been claimed.

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Old 11-16-2012, 08:53 PM   #17
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Hi, I'd like a trial account as well, can you send me the details?
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Old 11-16-2012, 08:58 PM   #18
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

i bought in, hell of a deal

thanks,
john b
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Old 11-16-2012, 09:02 PM   #19
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by Ziliano View Post
Hi, I'd like a trial account as well, can you send me the details?
Hello there,

As you can't PM, you can use the promo code: 1cent during sign up. This promotional code is only valid on the CR-5 reseller plan.

Let me know if you have any questions.

Thanks,
Brent

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Old 11-16-2012, 09:04 PM   #20
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by john b View Post
i bought in, hell of a deal

thanks,
john b
Hello there John,

Thanks for your purchase, let me know if you have any questions, and don't forget about our resources:

cPanel Videos - cPanel Hosting Tutorial Guides | ---LiquiLayer Technologies - Web Hosting & Solutions—LiquiLayer Technologies – Web Hosting & Solutions

Wordpress Security "starter" guide - Securing Wordpress - A Definitive guide to Wordpress Security Tips—LiquiLayer Technologies – Web Hosting & Solutions

Community Forum - Community-Forum | ---LiquiLayer Technologies - Web Hosting & Solutions—LiquiLayer Technologies – Web Hosting & Solutions

(we have just implemented the forum, so it's pretty bare right now.)

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Old 11-16-2012, 09:08 PM   #21
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

ok, guess i cant setup my site yet

gotta wait for support desk on nameserver info for where my domain points to.
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Old 11-16-2012, 09:11 PM   #22
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by john b View Post
ok, guess i cant setup my site yet

gotta wait for support desk on nameserver info for where my domain points to.
Hello there John,

Would you mind checking your spam folder? Sometimes different providers flag emails titled "new account information". It may take a few minutes to show up.

I believe your ticket has also been replied to as well.

Thanks,
Brent

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Old 11-16-2012, 09:17 PM   #23
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

holy moly, now thats what ya call quick customer service...good job

got them in inbox, emails and support ticket

thanks,
john b
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Old 11-16-2012, 09:22 PM   #24
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by john b View Post
holy moly, now thats what ya call quick customer service...good job

got them in inbox, emails and support ticket

thanks,
john b
Great, glad you got the emails. Let me know if you have any issues/questions and as always, feel free to submit a support ticket at any time.

Thanks,
Brent

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Old 11-17-2012, 03:36 AM   #25
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

If i have a blogger website can you transfer the host from Google to your host?
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Old 11-17-2012, 06:28 AM   #26
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by adystanley View Post
If i have a blogger website can you transfer the host from Google to your host?
Hello there,

Unfortunately we don't transfer the content of one site to another site. We can convert hosting accounts, but we don't directly work on the websites themselves. I'd suggest getting in touch wit ha web developer to complete that task.

Thanks,
Brent

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Old 11-17-2012, 08:30 AM   #27
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Check your pm again. You didn't understand the question.
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Old 11-17-2012, 08:51 AM   #28
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by adystanley View Post
Check your pm again. You didn't understand the question.
Hello there,

I have replied to your PM, but would like to explain it here as well just in case anyone else has the same question/request.

I understand what you're trying to do, but Blogger (Blogspot) is not an actual hosting company - it's a plat form similar to Wordpress. What you'd have to do is if you decide to host with us, install Wordpress from our 1 click installer, then import your content from your Blogger site.

If I'm not mistaken, there is an option to export your content from Blogger, then import it into Wordpress.

Thanks,
Brent

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Old 11-17-2012, 09:19 AM   #29
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

There's still 1 reseller account up for grabs!

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Old 11-17-2012, 01:01 PM   #30
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Hi
I have just taken a standard sharing account on monthly billing and want to take CR-10 reseller also. Before taking up that I have a query about coupon.

When I select yearly plan, the coupon code was not working. I can see that you have already discounted the yearly plan comparing with monthly but it is still higher if you take up the monthly option + discount.

Is there any particular reason?

Regarding my experience with standard account i got excellent support when i struck with registration which is really a plus point for me.
After that it just took me exactly 4 minutes to register and get the cPanel details. Even big host companies takes hours to send these details. It is just too good for me today as I have to finish this by Sunday evening. Thanks for your excellent and smooth transaction process . I hope that hosting also as good as your customer service.

thanks
Jay
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Old 11-17-2012, 01:36 PM   #31
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by Innercore View Post
Hi
I have just taken a standard sharing account on monthly billing and want to take CR-10 reseller also. Before taking up that I have a query about coupon.

When I select yearly plan, the coupon code was not working. I can see that you have already discounted the yearly plan comparing with monthly but it is still higher if you take up the monthly option + discount.

Is there any particular reason?

Regarding my experience with standard account i got excellent support when i struck with registration which is really a plus point for me.
After that it just took me exactly 4 minutes to register and get the cPanel details. Even big host companies takes hours to send these details. It is just too good for me today as I have to finish this by Sunday evening. Thanks for your excellent and smooth transaction process . I hope that hosting also as good as your customer service.

thanks
Jay

Hello there Jay,

Typically the annual price will reflect 12 months of the plan price with a 1-3 month discount. Because this promo code is for 50% off, we cannot do a 50% discount on an already discounted annual price.

I will double check the annual price to be sure it's 50% off to coincide with the plan of your choice.

For the CR-10 reseller package, the annual price would be $323.88

The 50% discount would be $161.94

Hope this clears anything up, and feel free to let me know if you have any questions.

I did get your PM, & for the Standard package you have, are you looking to convert that to an annual plan as well? We can do this with a simple change inside of your billing account. The same process would apply for the pricing on the Standard plan, which would total $41.94 with the discount included.

Thanks,
Brent

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Old 11-17-2012, 02:06 PM   #32
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Hi
Thanks for your quick reply.
I would like to take up annual plan.
Please PM me the process for converting my standard plan to annual one and then I will take up the CR-10 package.

Jay
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Old 11-17-2012, 02:18 PM   #33
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

Quote:
Originally Posted by Innercore View Post
Hi
Thanks for your quick reply.
I would like to take up annual plan.
Please PM me the process for converting my standard plan to annual one and then I will take up the CR-10 package.

Jay
Hi there Jay,

I have sent you a PM as well as adjusted your account to reflect the annual payment option. I have opened a ticket inside our client area as well.

Thanks!

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Old 11-17-2012, 03:22 PM   #34
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Default Re: [RE-OPENED!] 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PERIOD.

UPDATE! - Limited Numer of SSL Certificates!


To sweeten up this deal - buy a dedicated IP for $4/mo and we'll give you an SSL Certificate for just 5 bucks!

After your order, submit a ticket to claim your SSL Certificate & IP!

FREE Unlimited SSL Certs with our CR-15 & CR-20 reseller plans. *Requires IP (US Only)



Regular Price: $19.99/year + $4/mo


Already purchased? No problem, log in to your client area here: https://liquilayer.com/client-area/ and open up a ticket in the billing department to claim your IP & SSL Certificate!

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Old 11-17-2012, 05:57 PM   #35
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

We've added an additional 5 more trial reseller CR-5 packages that are up for grabs!

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Old 11-18-2012, 07:02 AM   #36
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

G'day,

I just want to say since signing up through Brent's offer here the support and level of service I have received has been outstanding.
Other companies could learn a lesson or two from the service and support I have received.
A little personal communication and service goes a long way with me. I have received both and am very happy so far.
With service like what I have received continues I for see a long association with Brent and his hosting company.

Now of to claim Brent's latest offer WOW a SSL certificate for $5 great value to go with great service.

Regards
Rob P.

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Old 11-18-2012, 07:50 AM   #37
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

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Originally Posted by Cruisin View Post
G'day,

I just want to say since signing up through Brent's offer here the support and level of service I have received has been outstanding.
Other companies could learn a lesson or two from the service and support I have received.
A little personal communication and service goes a long way with me. I have received both and am very happy so far.
With service like what I have received continues I for see a long association with Brent and his hosting company.

Now of to claim Brent's latest offer WOW a SSL certificate for $5 great value to go with great service.

Regards
Rob P.
Hi there Rob,

Thanks for the kind words. Feedback is always appreciated greatly. I have also replied to your request for the SSL + IP inside our client area to get the ball rolling.

Let me know if you have any other questions.

Thanks,
Brent

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Old 11-18-2012, 04:20 PM   #38
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

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Originally Posted by gdsc View Post
coupon didnt work for me
Hello there,

Could you tell me which plan you're trying to order & which coupon you're using?

Thanks,
Brent

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Old 11-18-2012, 07:51 PM   #39
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

We still have 4 reseller trial accounts up for grabs!

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Old 11-19-2012, 07:42 AM   #40
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

Hi,
I have a couple of questions:

1. Do you have 24/7 phone support?
2. Are you associated in any way to GVO or HostTheName?
3. Does your 50forlife discount apply to CR15 or CR20 accounts?
4. If I take a CR10 account with 50forlife discount and then decide to upgrade to CR15 or CR20, will the 50forlife still apply to the new package?

Thanks
Marie
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Old 11-19-2012, 07:50 AM   #41
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

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Originally Posted by MarieDi View Post
Hi,
I have a couple of questions:

1. Do you have 24/7 phone support?
2. Are you associated in any way to GVO or HostTheName?
3. Does your 50forlife discount apply to CR15 or CR20 accounts?
4. If I take a CR10 account with 50forlife discount and then decide to upgrade to CR15 or CR20, will the 50forlife still apply to the new package?

Thanks
Marie
Hello there Marie,

I'll address your questions below:

1. Currently we offer 24x7 ticket support desk - however, I have no problems speaking with a customer over the phone if need be.

2. No, we are not associated with GVO or HostTheName what so ever.

3. Currently the 50forlife coupon does not apply to those packages due to the licensed software, IP & SSL.

4. If you took a CR-10 at 50% off, then chose to upgrade, we could discount the licensed software (our cost) for the plan. This would put the price roughly $15 less.

Keep in mind, we're also offering an SSL Certificate for 5 bucks with the purchase of an IP - so if you were to grab that, a CR-10 then chose to upgrade down the road, you'd pretty much have the same package minus WHMCS for 15 bucks less.

Let me know if you have any other questions.

Thanks,
Brent

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Old 11-19-2012, 09:37 AM   #42
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

Quote:
Originally Posted by Kingfish85 View Post

1.
Currently we offer 24x7 ticket support desk - however, I have no problems speaking with a customer over the phone if need be.
Hi, thanks for your quick answer. My concern of course is that come Friday night, all hell breaks loose for one of my clients and

1. I can't reach the ticket support desk because I can't get online, being in a far off fishing resort

2. I can reach the ticket support but each exchange takes forever because I don't really have email access, and you don't have chat support.

3. You have 24/7 support desk but they are only "first line" techs, e.g. they basically can only solve "easy" problems, and then you hear "I'm sorry, this is beyond what I can do, however I'll escalate this to our Level-2 techs and they'll call you Monday morning...

So when you say you don't mind getting on the phone with clients, I appreciate. I do. However, my real question is: do you have first-class technical support 24/7 that can call you back wherever you are, anytime? And if not, do you plan on having that level of service in the future?

I think you get the picture:

I have one specific client looking for faster hosting (hence my interest here), but I also need to be able to tell them I can solve their problem quickly if any problem arises. I also have offline/non-IM clients that need their website up and can't live with 'we'll call you Monday" as an answer.

Marie
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Old 11-19-2012, 10:12 AM   #43
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

Quote:
Originally Posted by MarieDi View Post
Hi, thanks for your quick answer. My concern of course is that come Friday night, all hell breaks loose for one of my clients and

1. I can't reach the ticket support desk because I can't get online, being in a far off fishing resort

2. I can reach the ticket support but each exchange takes forever because I don't really have email access, and you don't have chat support.

3. You have 24/7 support desk but they are only "first line" techs, e.g. they basically can only solve "easy" problems, and then you hear "I'm sorry, this is beyond what I can do, however I'll escalate this to our Level-2 techs and they'll call you Monday morning...

So when you say you don't mind getting on the phone with clients, I appreciate. I do. However, my real question is: do you have first-class technical support 24/7 that can call you back wherever you are, anytime? And if not, do you plan on having that level of service in the future?

I think you get the picture:

I have one specific client looking for faster hosting (hence my interest here), but I also need to be able to tell them I can solve their problem quickly if any problem arises. I also have offline/non-IM clients that need their website up and can't live with 'we'll call you Monday" as an answer.

Marie
Hello Marie,

As you mention, Friday night problems in the middle of the night are no different than a problem at 2PM, 6PM, 12AM or 8AM. Without quality support, our customers would leave, and if our customers leave, there's no LiquiLayer Technologies.

While we don't technically have phone support at this time, as I mentioned, I have no problem providing customers with my direct number. In the near future, we will be bringing on phone support that will be listed on our website.

I do plan on adding tier 1 type phone support in the future, but with my standards, this would be in-house only, not outsourced where you need to jump through hoops to get an answer; it won't be like calling the phone/cable company. At the moment, we don't have the overhead for this.

As far as my current techs go, we, including myself are Systems, Storage & Network Engineers with myself having 9+ years in the industry and my lead tech having more. You will never get support responses that cannot be handled by the responding tech, and if you do, I would certainly need to know about it. There have been a few times that we have had to escalate certain "network" issues with our datacenters, but generally everything is handled by our support. We don't have Tier 1, Tier 3, Tier 3 etc, only ticket priorities - Low, Med, High.

Generally all support is handled through the support desk, which makes it more efficient for us to troubleshoot some issues. If an emergency arises, a call can be placed to my direct line.

I can also assure you that you will never, get a "We'll call you Monday".

Hopefully I have addressed your concerns, and feel free to ask away if you have any more questions.

Thanks,
Brent

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Old 11-19-2012, 10:30 AM   #44
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

Yes actually, this is really encouraging. I think I'll give you a try!

Marie

Quote:
Originally Posted by Kingfish85 View Post
Hello Marie,

As you mention, Friday night problems in the middle of the night are no different than a problem at 2PM, 6PM, 12AM or 8AM. Without quality support, our customers would leave, and if our customers leave, there's no LiquiLayer Technologies.

While we don't technically have phone support at this time, as I mentioned, I have no problem providing customers with my direct number. In the near future, we will be bringing on phone support that will be listed on our website.

I do plan on adding tier 1 type phone support in the future, but with my standards, this would be in-house only, not outsourced where you need to jump through hoops to get an answer; it won't be like calling the phone/cable company. At the moment, we don't have the overhead for this.

As far as my current techs go, we, including myself are Systems, Storage & Network Engineers with myself having 9+ years in the industry and my lead tech having more. You will never get support responses that cannot be handled by the responding tech, and if you do, I would certainly need to know about it. There have been a few times that we have had to escalate certain "network" issues with our datacenters, but generally everything is handled by our support. We don't have Tier 1, Tier 3, Tier 3 etc, only ticket priorities - Low, Med, High.

Generally all support is handled through the support desk, which makes it more efficient for us to troubleshoot some issues. If an emergency arises, a call can be placed to my direct line.

I can also assure you that you will never, get a "We'll call you Monday".

Hopefully I have addressed your concerns, and feel free to ask away if you have any more questions.

Thanks,
Brent
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Old 11-19-2012, 10:40 AM   #45
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

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Yes actually, this is really encouraging. I think I'll give you a try!

Marie
Sounds good Marie. Let me know if you have any questions.

Thanks,
Brent

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Old 11-19-2012, 03:17 PM   #46
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

There are 2 reseller trial accounts left!

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Old 11-19-2012, 03:20 PM   #47
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

Any reviews? How long has you hosting been running may I ask?
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Old 11-19-2012, 03:26 PM   #48
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

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Originally Posted by panda23 View Post
Any reviews? How long has you hosting been running may I ask?
Hello there,

I personally have been in the industry for a little over 9 years. We have recently re-branded as LiquiLayer Technologies from VopaHost Web Hosting. Prior to VopaHost Web Hosting, we were a private, local only company.

You can also view our previous WSO's here below:

This current WSO was re-opened when the WF created the hosting offers section:

[RE-OPENED] 50% OFF FOR LIFE HOSTING | FREE RESELLER ACCOUNTS | FREE CPANEL/WHM VIDEO TUTS!

[THE BEST HOSTING ON WARRIOR FORUM] StoreGrid Backups, LiteSpeed, CloudFlare, JotForm & more! Save!

|CLOSED| $30 PER YEAR!! NEW WEBSITE LAUNCH HOSTING SPECIAL! & 20% OFF ALL OTHER PLANS!!

|CLOSED| High Performance Web Hosting Blowout Sale! - cPanel, LiteSpeed, CloudFlare & More!


Let me know if you have any questions.

Thanks,
Brent

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Old 11-19-2012, 09:28 PM   #49
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Default Re: [RE-OPENED!] PRE-BLACK FRIDAY 50% OFF FOR LIFE ON SUPER HIGH SPEED HOSTING - THE BEST ON WF! PER

1 reseller account left!

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Old 11-20-2012, 09:14 AM   #50
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Default Re: [HOSTING SPECIAL]50%-OFF-THE BEST ON WF! GUARANTEED! SUPER HIGH PERFORMANCE HOSTING! 10 FREE TRI

Thread update:

10 more 1st month trial reseller accounts up for grabs! Then 50% off for life!


Don't forget to claim your $5 SSL Certificate with the purchase of an IP!

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