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Need help - mysite.com shows up but www.mysite.com gives me an error.

by John Williamson
7 replies
  • WEB DESIGN
    • |
My wordpress blog at "carpetshampooersgo.com" shows up if you put "http://carpetshampooersgo.com" but if you put "http://www.carpetshampooersgo.com" in the browser bar it gives me an error page from my hosting company. Any suggestions? I have automatic DNS configuration enabled with my hosting company. This has never happened with any of my other blogs and I have not done anything different with this one. Any input would be greatly appreciated. Thanks in advance.

- John
#error #mysitecom #shows #wwwmysitecom
  • Profile picture of the author mrmagos
    It's showing up fine for me. Try clearing your both your browser and DNS cache.
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  • Profile picture of the author ShelbyC
    Looks like you've fixed it.
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  • Profile picture of the author John Williamson
    Worked, thanks. Now I have another weird problem. At my site "http://nissancarinsurancethe[dot]com" all the internal pages and posts return 404 errors. This hasn't happened to any of my other sites.
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    • Profile picture of the author NetMan
      Originally Posted by jtwillia1 View Post

      Worked, thanks. Now I have another weird problem. At my site "http://nissancarinsurancethe[dot]com" all the internal pages and posts return 404 errors. This hasn't happened to any of my other sites.
      That is due to your permalinks settings, which are not set correctly, or your .htaccess file not existing. In your settings when you set you permalinks you need to make the .htaccess file writable by the server, normally 777, so it can set the correct strings into that file to make permalinks work. Make sure you reset it to 644 afterward.

      Best regards,

      Andre Foisy
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      • Profile picture of the author John Williamson
        Originally Posted by NetMan View Post

        That is due to your permalinks settings, which are not set correctly, or your .htaccess file not existing. In your settings when you set you permalinks you need to make the .htaccess file writable by the server, normally 777, so it can set the correct strings into that file to make permalinks work. Make sure you reset it to 644 afterward.

        Best regards,

        Andre Foisy
        Set the Permalinks back to the Default setting and everything seems to be working. Thanks so much Andre.
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        • Profile picture of the author NetMan
          Originally Posted by jtwillia1 View Post

          Set the Permalinks back to the Default setting and everything seems to be working. Thanks so much Andre.
          I suggest you set permalinks to Custom with this string in your case /%postname%/ and as I explained above make sure your .htaccess writable before setting it up.

          Regards,

          Andre
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  • Profile picture of the author Paul Gordelo
    Hi jtwillia1,
    using default permalinks is not SEO friendly so you should go for custom permalinks.

    You can do it by creating .htaccess file in your root directory and you can use custom permalink
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