Fed up with my web host!
I am hoping that somebody may be able to direct me on an issue I am having.
I want to know if it is possible to move my website to another web host. My current web host designed, hosts and purchased to domain names for us. I have an issue with their customer service. It blows!
We are within a week of 'going live'. I am putting content on the website that they designed for us. The WYSIWYG editor seems to have some bugs in it and when I ask for help, it takes days to get anything back.
Is it possible to move my website to another host who is going to give me the support I need? Keeping in mind that they designed the web site, how do I do that? We commited to a year of hosting, but I am willing to eat the cost and bail now.
I think they have too many accounts and not enough staff to handle it. I had some questions to ask and the guy that called me back had only been working their for a week and could not answer my questions. My 'account manager' never returns my emails. It's really bad.
Any ideas or direction would be helpful. Also, the website now looks very amateur becasue I don't know what I am doing with the editor. How can I take away my website and host it with somebody else, and at the same time have somebody take over the rest of the design? I assume that they too will be constrained by the horrible editor, or am I wrong?
Thanks for the help and direction! The website is going to be our main marketing front, so it needs to be spot on!
Cheers,
Dave
-----------------------------------------------------------------------------------------------