WordPress Site Down - Help Please | Warrior Forum - The #1 Digital Marketing Forum & Marketplace

13 years ago

Start by deactivating all the plugins and see if it corrects itself. If it does, then start reactivating until you find the problem child. If that fails, then deactivate the theme and reactivate it. Beyone that, you will need to look at the database and that will require cPanel access. Good luck.

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SteveJohnson

13 years ago

Originally Posted by John Trader

Start by deactivating all the plugins and see if it corrects itself. If it does, then start reactivating until you find the problem child. If that fails, then deactivate the theme and reactivate it. Beyone that, you will need to look at the database and that will require cPanel access. Good luck.

Not a workable solution if you can't log into the dashboard, eh?

There is no way to fix this without direct access to the offending files, in this case, either a mis-coded theme or plugin. You can do that through FTP or the hosting control panel - no other way that I'm aware of.

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hadnow

13 years ago

Originally Posted by jleavitt13

hi all,

the website is www(dot)itanidental(dot)com. This is a site of on of my clients, we are in a unique situation here...

When I try to log in I get this message:

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:66) in /home/itanidds/public_html/wp-includes/pluggable.php on line 897

Does anyone know what this could be?

What makes this even a more difficult situation is that I do not have FTP access to this account, I have only had access through the WP interface. My client does has tried to contact the person who set the website up for him to get the information but to no avail. Obiliosuly that needs to be worked out, but was wondering if there was an alternative way I could log in and try to solve the problem.

Thank you all for your time.

The issue is with regards the theme which is trying to add header info. There are 2 ways you can check that... in the functions.php in the theme file see if the php code <?php & ?> are correctly closed. If there are multiple php open / close codes, then remove rest and have one at begining and one at end that should solve your problem

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Pnetwork

13 years ago

yuups i suggest you to de active the plugin or if you don't know what plugin just de-active all the plugin and try to activated again one by one..? or is there cache plugin installed? if so try delete or de-active it

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dassad

13 years ago

As everyone else sayd, the error is caused by your theme (enterprise / funstions.php in line 66) or by a plugin. Unfortunately you can deactivate any plugin without loging in.

Also you can deactivate plugins or themes simply by deleting them via a FTP connection but as you sayd you don't have any access. So you need to contact the uploader again and get the access informations. As you have them simply log in via FTP and save your current theme to your hard drive, after this delete the theme from your FTP. Visit the site and the theme will be deactivated automatically.

Now log in, deactivate all plugins (Don't delete them)and upload the theme again. Activate it and check if the error exist. If yes than it's caused by your theme. If the error is not shown that try to activate the plugins ONE BY ONE and check your site after every plugin activation.

If you get the error message again then download to your hard drive your last plugin that you activated and after this delete it fro your FTP. this will deactivate it and your site should work.

Now upload the plugin again and don't activate it. Check if you can continue without that plugin or if you can find any other plugin that does the job or if you can correct the error in your plugin files.

So get that login information and do it

Hope that helps in the future

Regards,
daSSad

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jleavitt13

13 years ago

Thank you for the advice everyone. It is greatly appreciated.

I am still having a hard time figuring this out. I have attached the functions.php file, would you mind looking at it to ensure I have closed the tags correctly. I have tried deactivating all pluggins and the same problems happen so I am linking I have a coding error.

I am also getting this massive error message when I try to log in... Thank you again for your time with this.

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:65) in /home/itanidds/public_html/wp-login.php on line 354

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:65) in /home/itanidds/public_html/wp-login.php on line 366

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:65) in /home/itanidds/public_html/wp-includes/pluggable.php on line 693

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:65) in /home/itanidds/public_html/wp-includes/pluggable.php on line 694

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:65) in /home/itanidds/public_html/wp-includes/pluggable.php on line 695

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:65) in /home/itanidds/public_html/wp-includes/pluggable.php on line 897

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Steven Dybka

13 years ago

That error is probably from your theme,you can access your themes through your c panel,delete the theme in the theme folder.

Steve

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jleavitt13

13 years ago

[DELETED]

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Steven Dybka

13 years ago

Originally Posted by jleavitt13

I am looking for a way to fix the problem rather than deleting the whole theme. Any suggestions?

Was the theme working before or did it have this error from day one,maybe there is a conflict with a plugin.

Steve

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jleavitt13

13 years ago

Thank for the help xtrapunch but it did not seem to fix the issues.

The theme was working just fine, my client had another employee attempt to go in and do some editing from the WP interface end of things and thats when the problems showed up.

Also, if you go to www(dot)itanidental(dot)com it the site loads fine, but if you go to itanidental(dot)com with no www you get an error....

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Steven Dybka

13 years ago

Originally Posted by jleavitt13

Thank for the help xtrapunch but it did not seem to fix the issues.

The theme was working just fine, my client had another employee attempt to go in and do some editing from the WP interface end of things and thats when the problems showed up.

Also, if you go to www(dot)itanidental(dot)com it the site loads fine, but if you go to itanidental(dot)com with no www you get an error....

From what I see here I think you are using studiopress themes,if so I had the same problem a few months back,I removed all the themes except for the genisis theme then I installed the child theme,if you want to get access back to your site remove the child theme and make sure you have no other themes in your theme folder except for the genisis and the child theme.

Steve

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Steven Dybka 13 years ago

Check out this site,they talk about the problem your having.

Site

Steve
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John Trader

13 years ago

Originally Posted by Steven Dybka

From what I see here I think you are using studiopress themes,if so I had the same problem a few months back,I removed all the themes except for the genisis theme then I installed the child theme,if you want to get access back to your site remove the child theme and make sure you have no other themes in your theme folder except for the genisis and the child theme.

Steve

I agree -- that would be the easiest and most efficient solution for him.

It was also mentioned that an employee edited his client's Wordpress. It may be necessary to re-install Wordpress if core files were corrupted, but my guess is it was the theme files that the employee edited; may be necessary to re-install the theme or child theme.

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jleavitt13

13 years ago

So are you saying I need to re-install the child theme? If so, where can I access that? I was not originally the one who setup this website so I do not directly have access to the studiopress themes.

Do none of the following erros indicate an obvious coding error?

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:69) in /home/itanidds/public_html/wp-login.php on line 354

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:69) in /home/itanidds/public_html/wp-login.php on line 366

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:69) in /home/itanidds/public_html/wp-includes/pluggable.php on line 693

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:69) in /home/itanidds/public_html/wp-includes/pluggable.php on line 694

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:69) in /home/itanidds/public_html/wp-includes/pluggable.php on line 695

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:69) in /home/itanidds/public_html/wp-includes/pluggable.php on line 897

I feel as if it must be something in the fuctions.php file....

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Steven Dybka

13 years ago

you said your site works fine with the www. what are your settings at in the general settings,wordpress address and site address

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jleavitt13

13 years ago

Well the site works fine with the www, except when I try to log in at
www(dot)itanidental(dot)com/wp-admin I get the following error:

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:69) in /home/itanidds/public_html/wp-includes/pluggable.php on line 897

So I can not see the general settings pannel

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Steven Dybka

13 years ago

Originally Posted by jleavitt13

Well the site works fine with the www, except when I try to log in at
www(dot)itanidental(dot)com/wp-admin I get the following error:

Warning: Cannot modify header information - headers already sent by (output started at /home/itanidds/public_html/wp-content/themes/enterprise/functions.php:69) in /home/itanidds/public_html/wp-includes/pluggable.php on line 897

So I can not see the general settings pannel

Here check out this site

Steve

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jleavitt13

13 years ago

PROBLEM SOLVED! Thank you!

The problem was I had two extra blank lines of code at the bottom of functions.php file.

Thank you all for your help. Thanks for the fast responses Steve!

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Steven Dybka

13 years ago

Originally Posted by jleavitt13

PROBLEM SOLVED! Thank you!

The problem was I had two extra blank lines of code at the bottom of functions.php file.

Thank you all for your help. Thanks for the fast responses Steve!

Excellent,glad to hear that and happy to help out when I can.

Steve

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CarmenB

13 years ago

Hi There,

I can't access my wordpress dashboard it keeps giving me this message:

Warning: Cannot modify header information - headers already sent by (output started at /home1/manyways/public_html/beeseproperties/wp-includes/link-template.php:96) in /home1/manyways/public_html/beeseproperties/wp-includes/pluggable.php on line 896

The blog is working fine but when I try to get into the dashboard this message comes. When I try to fix the problem on line 96 the warning message changes to another file causing the problem and keeps changing over and over again.

Does anyone know what's going on? Please help.

Thank You.:confused:

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darkhugs

13 years ago

Originally Posted by CarmenB

Hi There,

I can't access my wordpress dashboard it keeps giving me this message:

Warning: Cannot modify header information - headers already sent by (output started at /home1/manyways/public_html/beeseproperties/wp-includes/link-template.php:96) in /home1/manyways/public_html/beeseproperties/wp-includes/pluggable.php on line 896

The blog is working fine but when I try to get into the dashboard this message comes. When I try to fix the problem on line 96 the warning message changes to another file causing the problem and keeps changing over and over again.

Does anyone know what's going on? Please help.

Thank You.:confused:

I'm sorry everyone. I will write because Turkish. Slm CarmenB sorun kodlamada olabilir. Belki ben öle düşünüyorum sorun tam olarak nedir bana yazarsan elimden geldiğince yardım etmeye çalışırım.

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xtrapunch

13 years ago

Try using the following code. Have fixed some errors.

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>> Web Design, Wordpress & SEO - XtraPunch.com <<
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reddy2011

13 years ago

all in one SEO plug in not working in my word press site, pls any one help me..

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darkhugs 13 years ago

Hi ! Very good your forum sites. I like it. I am user fo WP. But WP blocked me. I don't now. Help me please. My WP ickcelikkapi. I am Turkish user. Thank you so much for help.
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WordPress Site Down - Help Please

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