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Old 01-28-2009, 02:48 AM   #1
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Default It seems there are lots of warm-hearted wordpress expert here. Help!

Hello, I have a question about wordpress.

I started to build my second website today. It's a completely separate domain. Before I have a main website and this is a brand new one.

The problem is : after I installed wordpress2.7 to my new site, on my dashboard, all images, icons, and logo can not show up. All themes' preview can not show up. They are just many red cross. Besides, after I upload my new theme to my server and then activate it, it just can not appear properly, all pictures in the theme can not show up and that place will be blank. What's wrong?

My main site was built just one month ago and everything was ok. I got that domain free when I registered bluehost service.

But my new domain was registered in godaddy, and I pointed the name server to ns1.bluehost.com ns2.bluehost.com

I addon my new domain according to what they instructed to do. I installed and uninstalled several times and I even tried to installed wordpress2.65, but the problem was still there.

Can anybody here give me some suggestion? Thanks a lot!
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Old 01-28-2009, 07:05 AM   #2
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Default Re: It seems there are lots of warm-hearted wordpress expert here. Help!

Hi,

The first thing that comes to mind is maybe it's an issue with the configuration with the server.

With a few hosting companies I've tried I use a wordpress theme called Semiologic it's need php to be configured on the webserver side to allow it to use a minimum amount of memory. If the web server is configured to allow less than this you will get a blank page, a pain in the butt when you don't know what to look for.

I would ask the hosting companies what value they have set for these php variables in php.ini

memory_limit - key one
post_max_size
upload_max_filesize

Regards
Byron
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Old 01-28-2009, 07:49 AM   #3
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Default Re: It seems there are lots of warm-hearted wordpress expert here. Help!

Another thing that might have happened, is that some some "unknown" reason not all your WordPress files where installed on your server.

I would try re-installing WordPress again, and see if that makes a difference.
The "red cross" is a sure sign of missing files..

Take care and best of luck getting your site up and running

Bruce

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Old 01-29-2009, 12:17 AM   #4
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Default Re: It seems there are lots of warm-hearted wordpress expert here. Help!

Hi, thanks for your two guys. I sent a ticket to the support center of bluehost but the problem was not solved and I will send them the second ticket today.

Thanks again.
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Old 01-29-2009, 12:38 AM   #5
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Default Re: It seems there are lots of warm-hearted wordpress expert here. Help!

Try re-uploading your wp files again. It sounds to me like you did an auto install with fantastico or similar and it didn't quite take.

Leanne

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Old 01-29-2009, 05:10 AM   #6
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Default Re: It seems there are lots of warm-hearted wordpress expert here. Help!

Hi, thanks for your reply. Yes, I used simplescripts to auto restall the wordpress2.7 to my new domain and I tried at least 5 times.
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Old 01-29-2009, 07:01 AM   #7
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Default Re: It seems there are lots of warm-hearted wordpress expert here. Help!

Try ftping WP 2.7 manually without an auto install/script.

Leanne

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Old 02-03-2009, 03:52 PM   #8
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Default Re: It seems there are lots of warm-hearted wordpress expert here. Help!

Hello tycoon828,
If you created an addon domain, and installed WP to the new domain, check your path statements. It could be possible that WP does not understand the correct location (for example, www and non-www). Also the addon domain begins as a subdomain, then DNS is updated to point to the real domain name. So I would check your WP dashboard, go to settings, general, and look at the root location of your blog. Does it mention the real domain name, or something else. Check your web server error logs, that will help to narrow down where the missing images files are mistakenly located.

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Old 02-03-2009, 09:28 PM   #9
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Default Re: It seems there are lots of warm-hearted wordpress expert here. Help!

Yep sounds like a path problem to me too.

The first thing I'd do is right-click one of those red X's and see what path is actually getting spit out in your HTML. That might give you some idea of what's going on.
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