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Website HELP!!

by jerdon
6 replies
  • WEB DESIGN
    • |
I am having a problem, building a website on wordpress platform, trying to locate and load into file zilla but for some reason when I enter the url and password and hosting name I get a blank nothing. Is it because its on wordpress and not live? Oh, want to load video file for website. any help would be welcome
#website
  • Profile picture of the author topnichewebsites
    If you can't get in via filezilla then you are entering the wrong information in the settings area of filezilla. Has nothing to do with the site being live or not. Just need a valid hosting account. Check in your hosting account for the correct FTP settings.

    Or just upload your file with CPANEL file manager and don't worry about FTP.
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  • Profile picture of the author RyanY
    I wanted to reconfirm - just for your info for building wordpress site, like creating new page, information - you don't need to access via filezilla. Wordpress has their own backend for you to set things up.

    You only need filezilla if your uploading or trying to modify the core files of wordpress or directly uploading mass images or replace existing theme design files.

    If you need more help, please PM me.
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  • Profile picture of the author copilu0
    The problem is your FTP account and you have 2 options:
    1) Is not connecting and if is so then Filezilla will tell you
    2) Is connecting but your FTP account is not pointing to the right directory.If the FTP account is created by you make sure you didn't created a directory with your FTP account name and the new account points to that folder.Normally your account should point to your "public" folder and this way you'll have access to all of your websites from that hosting account.You can solve this from your cPanel.
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    • Profile picture of the author jerdon
      Thank You ,I thought I could upload the file strait to the website from c panel but wasn't sure, you guys are awsome
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  • Profile picture of the author Oswald Joshua
    You mean your website is working fine, but you are not getting any data through FTP ?

    Does your ftp user have access to the website folder ?
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    • Profile picture of the author rhinocl
      Is the domain name hooked up (domain name propogated to dns servers?) Usually you can connect simply by entering the domain name, your user name and password in the settings. Some sites are slightly different. You can try entering ftp.yourdomainname.com
      If that fails I would call support at your host to see what the settings should be.
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