Custom aweber Success URL Gives Access Denied

Doing some testing on my product site and hope someone can help me with this error:


It happens when I confirm on the email link for an optin from aweber; it redirects to this custom confirmation page MyPage.html and includes a welcome message with the name opt in signed up with - using personalisation code.


I have double/triple checked my custom confirmation URL and personalisation code. I also contacted aweber support who said it can be the javascript for personalisation embedded in the Head section of the redirect page that can cause this error. I have removed this code and can confirm this error still happens, even after clearing my cache.


I also have another portion of the site using this custom confirmation URL and personalisation and it works fine.


Now when I click on the link in my email from aweber it gives me this error:

Forbidden You don't have permission to access /mypage.html on this server. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

And the redirect URL is below so I can see it is redirecting with my details ok but failing to give me access to the page.

mysite.com/mypage.html?email=myemail%40yahoo.co.uk&from=myema il%40yahoo.co.uk&meta_adtracking=my_web_site&meta_ message=1001&name=MyName&unit=MyAweberListName&add _url=http%3A%2F%2Fwww.MySite.com%2FthankyouPage.ht ml&add_notes=xx.xx.xx.xxx

All my pages have access permission 644 and the page is a copy of one of my other pages, which works fine, I've not added anything, changed anything code wise, only removed text lines and graphics.


I just also tried remaking the custom confirmation page and it failed once more. Funnily enough though when I manually type the URL it works without error; this was same case with the original page as well, manually type in and it works!


This works:

mysite.com/mypage.html

This link from email confirmation from aweber doesn't and gives the error described above

mysite.com/mypage.html?email=myemail%40yahoo.co.uk&from=myema il%40yahoo.co.uk&meta_adtracking=my_web_site&meta_ message=1001&name=MyName&unit=MyAweberListName&add _url=http%3A%2F%2Fwww.MySite.com%2FthankyouPage.ht ml&add_notes=xx.xx.xx.xxx

Any ideas on getting to the bottom of this would be greatly appreciated.


Host is hostgator


Everything is set up as it should be in aweber and as I said I have another page on this site with the custom confirmation URL that works fine.



Appreciate all help thanks


Andrew