Just contact their support to resolve your problem

I'm seeing similar discrepencies and have reached out to my account rep, we're supposed to speak tomorrow.

REach out to your am, they should be able to help

JD,

I know the feeling, I've been where you are too. Once you understand what's going on, you simply have to live with the reality:

The QS reports are not actual earnings. It usually takes 30-45 days to reconcile the REAL leads from the total. Many times people use fake names, bad phone numbers or wrong email addresses, etc. when they complete the lead form. Simply completing the lead form shows up as income in your QS dashboard. Then they comb through all the leads and remove the bad ones. This can be found in the "commission reconciliation" section of the reports tab in your publisher dashboard.

So, your reports may look like this:

Gross Commission - $1,500
Adjusted Commission - ($300)
Net Commission - $1,200

This should happen every month. My adjustments typically range from 15-23%

I'm assuming the OP had the same issues that I did where we were paid out less than the net commission amount. As qsaffiliate said there was a software issue that reported the wrong commission amounts during the month of August so the net commission was adjusted after the payments were made. This was compounded by a group of schools not paying quinstreet for their leads so this amount was also withheld from payouts. I was told that I'll get paid once quinstreet gets paid...