I've just launched an ecom store. I've been trying to run FB ads, but having a few pretty annoying issues. I was running about 4 ads for a couple days and everything was fine, but overnight they all stopped delivering.
Any new ads I create will spend $0 of their allocated budget, and get 0 impressions. If I sponsor a post, same thing. I've tried different products, photos, copy, budgets, targeting, optimisations, offers, no luck at all.
Facebook support have told me that the problem is my content doesn't resonate with anyone so it has a low relevance. How is that possible if I have 0 impressions? Our organic FB posts get good engagement, all our other social networks and ads are getting clicks.
I've been back and forth with FB support over the last week or so, starting to go a little insane :/
Any ideas would be hugely appreciated!