BBC iPlayer - Rip Off Britain: Series 2: Episode 9
Today there were two reports about (what I believe are) CPA programmes - one for **** Berries and the other for Tooth Whitening.
In both instances the customers found it near impossible to stop the company charging them monthly despite trying to cancel.
In the **** case the lady could never get through to the helpdesk to cancel her order and was not able to cancel the payments because they are under the control of the product manufacturer.
She had to close her bank account to stop them.
Will be interesting to see what looms in the UK with regards the law on free trials into continuity plans if more are reported.
In one sense I'm concerned how it might make my life harder ... then you remind yourself that these people are your mum, your dad, your brother and sister ...