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Unread 12th Dec 2008, 10:09 PM   #451
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Two words just keep echoing in my ears repeatedly:

"Pipeline Profits...Pipeline Profits...Pipeline Profits..."
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Unread 12th Dec 2008, 10:28 PM   #452
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I see Guarantee #1 has now changed to the following...

100% Money Back Guarantee #1
No Questions Asked 30-Day Refund

After you complete the first month of this 12-week training course, if you don't feel it was worth every single penny and more of your under $2,000 investment, I will refund you every penny and give you all your money back with absolutely no strings attached.


Kind of a curious move if you ask me. Switching up mid launch. Could lead to a lot of confusion for those who already bought.

"You can have everything in life you want if you will just help enough other people get what they want."
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Unread 12th Dec 2008, 10:39 PM   #453
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I bought the course. Here is the latest email I received from Aymen. Is there going to be an additional monthly fee to access the membership site? I don't remember reading this. Also I thought this might be a "physical product" like Mike
Filsaimes "7 figure code." It is kind of a let down after you hit the submit button and order you get an email back saying wait until Monday. I mean for those who ordered we were pumped up and could not wait to order. Of course I will hold back my final opinion until I see the course. For $1997 it better be good!

Hey, it's Aymen --
I wanted to thank you again for your purchase
of the Arbitrage Conspiracy!

We have been made aware that a few members
did not receive the welcome email.

So in case you missed it -- here it is
again . . .

You are in for an exciting 12 weeks!
So get ready . . . it all begins next
Monday!

We are continuing to gear up the membership site as you read this with a TON of amazing "get you started NOW" content!
Watch you email over the weekend
as we will be sending you updates.

And if you were one of the first to get
in the door, we will notify you next
week if you qualified for the fast
mover bonuses.

Get ready to join the Conspiracy and
make 2009 the biggest year of your life! Talk soon, Aymen

James Rinehart
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Unread 12th Dec 2008, 11:05 PM   #454
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Originally Posted by jimrpips View Post

What the heck? :confused:

Changing the guarantee from the full 12 weeks to 30 days just like that?

Is that even legal? I bought the course on the strength of that original guarantee!

Least I was smart enough to take screencaps and save the original sales page...

WTF, did I just let Brad Fallon BS me into getting scammed straight out by this Aymen guy?
No worries. I look on the sales page.

Guarantee #2 is 12 weeks.
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Unread 12th Dec 2008, 11:06 PM   #455
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Originally Posted by jimrpips View Post

What the heck? :confused:

Changing the guarantee from the full 12 weeks to 30 days just like that?

Is that even legal? I bought the course on the strength of that original guarantee!

Least I was smart enough to take screencaps and save the original sales page...

WTF, did I just let Brad Fallon BS me into getting scammed straight out by this Aymen guy?


I repeat:

"Pipeline Profits...Pipeline Profits...Pipeline Profits..."

(For those not in the know, they originally had a full 1 year guarantee for about the first hour of the launch, then quickly changed it to a 30-day money back guarantee, for some unknown reason...)
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Unread 12th Dec 2008, 11:09 PM   #456
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Originally Posted by nickdeni View Post

No worries. I look on the sales page.

Guarantee #2 is 12 weeks.

Take a look at previous posts here that have calculated the massive amount of C$SH you need to lay out in order to meet their campaign minimums- It is not pocket change- It would APPEAR that if you DON'T meet their minimum, you WILL NOT qualify for a refund-

But who knows, they'll probably refund you anyway if you're really not happy- ?????
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Unread 12th Dec 2008, 11:10 PM   #457
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Originally Posted by nickdeni View Post

No worries. I look on the sales page.

Guarantee #2 is 12 weeks.
Guarantee #2 is the same as it has always been. #1 used to also be 12 weeks, but it wasn't conditional and it didn't offer the extra $500. It was just a satisfaction guarantee. Go through the program and if you didn't think it was worth the money you could get a full refund.

I can understand why they changed it, just not the timing of it. Better late than never, I suppose.

"You can have everything in life you want if you will just help enough other people get what they want."
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Unread 12th Dec 2008, 11:17 PM   #458
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And I really, truly don't have an axe to grind with these guys/this program in particular, it's just the over-hyped principle overall-

It may be a fantastic program, but definitely NOT for newbies- But like Pipeline Profits, will be gobbled up by TONS of newbies, only to find out that it WAS NOT suited for newbies, and I knew a few people that were out $2000, or thereabouts- Luckily I learned all of this from other colleagues' experiences, and my wallet stayed firmly glued to my buttocks-

Anyway, if anybody here is unhappy and wants/needs a refund, I have saved the original sales letter that has the original 12 week guarantee- If you want/need it, just PM me-

Docmatt
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Unread 12th Dec 2008, 11:39 PM   #459
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This info may come in handy to someone at some point.

Bergi, Aymen

1 514 944 1403 Fax --
aymen_2 at emaylme.com


ENJOY!
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Unread 13th Dec 2008, 12:15 AM   #460
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Docmatt, SEORundown,

Thanks for lookin' out for the newbies.

I also saved a copy of the original sales page for future reference.

FYI: I have emailed Aymen and the "Conspiracy" team six times in two days asking for a refund and have not yet received a response. Go figure.

Also my post to their blog was deleted by moderators.

I'll keep trying and will get back with updates.

Take care

Jeff
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Unread 13th Dec 2008, 12:26 AM   #461
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"I too bought the $1,997 "Conspiracy" before reading about all the additional items and membership that has to be purchased before you can utilize their system."

is that true?
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Unread 13th Dec 2008, 12:40 AM   #462
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I believe so....

Here is what Eric Holmlund had to say. He was in Vegas for the "Event" and here is a snippet of what he had to say:


I have a problem with the way they are positioning the course for newbies. For example, these are the top 3 bullet points on their current landing page:


“How he got started with a mere $50!”
“How to get completely set up and open for business in 24 hours!”
“How To Make Massive profits with No Website, No Product and No List”


I understand that a newbie can follow this system, but I do not believe those points are representative of the course as a whole. Although the business is fairly simplistic in nature (buy clicks to earn profits), I think their systems are more complex than they may realize.


Yes, Aymen got started with $50, but he also spent millions of dollars testing and developing his methods. There are also a handful of software and memberships that you will need to buy to implement all the methods.


In their terms of service on AC it also talks about a "Membership fee" which was nowhere to be found in the sales copy - Pretty deceptive!


I hope this helps?


Take care


Jeff
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Unread 13th Dec 2008, 01:00 AM   #463
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Does anyone know if they will be offering and 2nd 12 Week Training for those couldn't make this 1st Training?

Also I was curious how much additional $ would the "Extra Tools", Fees, etc... would cost total?

PLUS, I get some real unbiased reviews by some you guys that will have been through the course :-)

Thanks, C
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Unread 13th Dec 2008, 01:09 AM   #464
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I guess I should have read the fine print. There is also a monthly subscription. I wonder what the price will be?

From their Terms Of Use:

SUBSCRIPTION TERMS
Use of the Arbitrage Conspiracy WebSite requires the payment of a monthly subscription service. Each user agrees to pay to Iron Empire Holding, LLC a monthly subscription fee, in advance, via Pay Pal, credit card or other method from time to time established by Iron Empire Holding, LLC , for each month’s use of the Arbitrage Conspiracy WebSite. Each user authorizes Iron Empire Holding, LLC to automatically debit the payment source or mechanism associated with his or her registered account for each monthly subscription fee. Monthly subscription fees are not refundable for any reason. Automatic debits shall continue unless the user terminates the subscription in accordance with these uerms and conditions. For termination on the Arbitrage Conspiracy WebSite. To cancel your subscription please send your request to support{at}arbitrageconspiracy {dot} com.

Thanks

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Unread 13th Dec 2008, 05:06 AM   #465
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Originally Posted by Jeff Olah View Post

I guess I should have read the fine print. There is also a monthly subscription. I wonder what the price will be?

From their Terms Of Use:

SUBSCRIPTION TERMS
Use of the Arbitrage Conspiracy WebSite requires the payment of a monthly subscription service. Each user agrees to pay to Iron Empire Holding, LLC a monthly subscription fee, in advance, via Pay Pal, credit card or other method from time to time established by Iron Empire Holding, LLC , for each month’s use of the Arbitrage Conspiracy WebSite. Each user authorizes Iron Empire Holding, LLC to automatically debit the payment source or mechanism associated with his or her registered account for each monthly subscription fee. Monthly subscription fees are not refundable for any reason. Automatic debits shall continue unless the user terminates the subscription in accordance with these uerms and conditions. For termination on the Arbitrage Conspiracy WebSite. To cancel your subscription please send your request to support{at}arbitrageconspiracy {dot} com.

Thanks

Jeff
This is Aymin's way of "giving back."

I'm the ownder of WallStreetWindow.com where I do several big mega launches a year. I also moderate a mastermind group of financial stock trading/forex marketers and affiliate marketers who shares ideas and a launch calendar check it out: http://theprivatealliance.com
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Unread 13th Dec 2008, 08:43 AM   #466
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There are so many extra's they hide. They charge a monthly access fee to there site. They also will be giving 3rd party free trials... and the end of 30 days they will automatically bill your CC. Also I can pretty much say that no matter what route you take with them and there guarantee they will fight giving back refunds. I would plan on needing several weeks atleast at the end of 12 weeks to get your funds back. Anyways If you look up Aymen on Google and Yahoo you will find nothing other than one crappy ebook and a few social bookmarks. I also have heard from a good source that Aymen was asking how to PPC on yahoo just 2 years ago. Either way for some who is making "millions" and spending "millions" on CPA to perfect this crappy program I should would expect unique content which most of it will be ripped of from other programs. I would also like to see Aymen's bio before I would spend 2k on this program. I don't think I'll see it especially since they wouldn't list his last name.... well when this all gets messy in a few weeks I have all his contact info, address, fax numbers, phone, company names. I dont have one product to offer but it's all just sincerity tto both newbie's and veterans.
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Unread 13th Dec 2008, 08:51 AM   #467
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Sent an email to both support_AT_arbitrageconspiracy.com and aymen_AT_arbitrageconspiracy.com yesterday.

No response so far.

Templar...you said:

"The said the training will start on Monday, and there are a bunch of us with Aymen's contact info, Brad's contact info, and if there is a problem, we can get an answer for you."

There is a problem with communication...so if you can, find out from Aymen what's the problem...why is he ignoring all support emails...have him come over here and contact me if he wants to have me as a customer...

Internet Marketing Since 2003.
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Unread 13th Dec 2008, 09:27 AM   #468
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Originally Posted by Jeff Olah View Post


In their terms of service on AC it also talks about a "Membership fee" which was nowhere to be found in the sales copy - Pretty deceptive!
Excellent detective work and due diligence, especially on the "fine print" stuff.

Warriors CSI investigative tactical unit.

Editing/deleting out post questions and on their blog, sketchy response and communication......

Good stuff.

You guys get a badge for this one, fellas.

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Unread 13th Dec 2008, 09:31 AM   #469
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Originally Posted by SEORundown View Post

I also have heard from a good source that Aymen was asking how to PPC on yahoo just 2 years ago. Either way for some who is making "millions" and spending "millions" on CPA to perfect this crappy program I should would expect unique content which most of it will be ripped of from other programs.
Just unfounded dribble. Tell your friend the good source he is out of the loop just like you.

The rest of your statement is purely speculation with no fact basis at all.

Read the other thread properly and see that this rumour is nonsense.

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Unread 13th Dec 2008, 09:36 AM   #470
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Originally Posted by James Schramko View Post

Just unfounded dribble. Tell your friend the good source he is out of the loop just like you.

The rest of your statement is purely speculation with no fact basis at all.

Read the other thread properly and see that this rumour is nonsense.
I know you're trying to fight the good fight here James, but this has been an awful launch by any standards. It appears the backending is almost in stealth, and they can't even utilise the program without purchasing more bells and whistles. The communnication and helpdesk is a joke, the refund policy is frankly appalling even if they do state it "upfront".

If the AC thread defenders are so buddy buddy with Aymen, they should get him on here to apologise for the lousy communication his support team are offering paying customers.
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Unread 13th Dec 2008, 09:41 AM   #471
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Originally Posted by SimonHarrison View Post

I know you're trying to fight the good fight here James, but this has been an awful launch by any standards. It appears the backending is almost in stealth, and they can't even utilise the program without purchasing more bells and whistles. The communnication and helpdesk is a joke, the refund policy is frankly appalling even if they do state it "upfront".

If the AC thread defenders are so buddy buddy with Aymen, they should get him on here to apologise for the lousy communication his support team are offering paying customers.

I couldn't agree more Simon. I bought as one of the first. I was genuinely eager to give this program a fair shot. Now I'm about to the point of saying "I'm done".

And since the communication is so poor and I'm obviously not the only customer in this boat, I'm SERIOUSLY CONSIDERING setting up my own blog as a platform to get through to the people at AC.

They can't moderate their prospect & customer comments/concerns if they don't control the platform.

HOPEFULLY IT DOESN'T HAVE TO COME TO THAT. Because I'm still willing to give them a shot. IF THEY COMMUNICATE. But my patience is running rather thin now.

"You can have everything in life you want if you will just help enough other people get what they want."
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Unread 13th Dec 2008, 09:42 AM   #472
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Originally Posted by SimonHarrison View Post

I know you're trying to fight the good fight here James, but this has been an awful launch by any standards. It appears the backending is almost in stealth, and they can't even utilise the program without purchasing more bells and whistles. The communnication and helpdesk is a joke, the refund policy is frankly appalling even if they do state it "upfront".

If the AC thread defenders are so buddy buddy with Aymen, they should get him on here to apologise for the lousy communication his support team are offering paying customers.

At the moment people are quoting Eric H regarding additional purchases not anything from AC right?

On the sales page iteslf:

"All you have to do is understand the SYSTEM, get the right research tools and software (and they’re not expensive), and USE THEM."

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Unread 13th Dec 2008, 09:44 AM   #473
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Originally Posted by James Schramko View Post

At the moment people are quoting Eric H regarding additional purchases not anything from AC right?
In relation to additional purchases I'm picking up on a few comments from folks in this thread regarding a monthly fee of some kind (which they may be confusing with the payment option) and additional services/applications they apparently need.
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Unread 13th Dec 2008, 09:50 AM   #474
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Originally Posted by James Schramko View Post

On the sales page iteslf:

"All you have to do is understand the SYSTEM, get the right research tools and software (and they’re not expensive), and USE THEM."
Incidentals like that are a cost of doing business. And I'm fine with that.

But this part of their Terms and Conditions is what caught me off gaurd...

SUBSCRIPTION TERMS
Use of the Arbitrage Conspiracy WebSite requires the payment of a monthly subscription service. Each user agrees to pay to Iron Empire Holding, LLC a monthly subscription fee, in advance, via Pay Pal, credit card or other method from time to time established by Iron Empire Holding, LLC , for each month’s use of the Arbitrage Conspiracy WebSite.
That wasn't in the sales letter. Don't get me wrong. I'm just looking for clarification. Because I realize there's a chance that this part is meant only for those on the payment plan.

I assume that the one time payment of $1997 is for the subscription fee for all 12 weeks. But clarification would be greatly appreciated!

"You can have everything in life you want if you will just help enough other people get what they want."
~ Zig Ziglar
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Unread 13th Dec 2008, 09:57 AM   #475
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I'll do what I can to get this answered so that people can know what the situation is.

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Unread 13th Dec 2008, 09:59 AM   #476
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Use of the Arbitrage Conspiracy WebSite requires the payment of a monthly subscription service. Each user agrees to pay to Iron Empire Holding, LLC a monthly subscription fee, in advance, via Pay Pal, credit card or other method from time to time established by Iron Empire Holding, LLC , for each month’s use of the Arbitrage Conspiracy WebSite.
The payment option they offered isn't monthly IIRC, it's a 3 payment option I believe, so the text above doesn't make much sense, it's possible they got lazy and just did a cut and paste of somebody elses payment option terms and forgot to amend it afterwards.

I would be very surprised if they charged $2k for a system , made no mention of a monthly payment and then applied one. That would create a backlash that nobody would want to be associated with.

I really wouldn't worry to much about that one, I'm sure that is some kind of misunderstanding.
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Unread 13th Dec 2008, 10:04 AM   #477
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Originally Posted by SimonHarrison View Post

The payment option they offered isn't monthly IIRC, it's a 3 payment option I believe, so the text above doesn't make much sense, it's possible they got lazy and just did a cut and paste of somebody elses payment option terms and forgot to amend it afterwards.

I would be very surprised if they charged $2k for a system , made no mention of a monthly payment and then applied one. That would create a backlash that nobody would want to be associated with.

I really wouldn't worry to much about that one, I'm sure that is some kind of misunderstanding.
This is my guess also. They probably do not realize there is such a frenzy over this.

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Unread 13th Dec 2008, 10:41 AM   #478
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Originally Posted by nofearman View Post

Yeah right! We'll all see as the data come sin on who did NOT get a refund, about the nightmares of trying to get a refund and no responses??? Let's just sit back and wait, all your BS below is well just BS right now.
What you're saying is just as much BS as what I said. Any company that has a problem with giving immediate refunds as they usually state, is deceptive.

I don't know if they are honest or deceptive marketers. And thats why im not willing to find out

Originally Posted by SEORundown View Post

SeoRundown,

I am not plugging anything. I am promoting Jerry West because he is a straight shooter. His newsletter has no affiliate links and does not push products. It is a free subscription and I am a loyal member who thinks what he says has some great value. As for me I do not think that this product would go very far without the 40% commission for the vulture's.
I don't know him, but I would say he's doing the right thing by piggy backing off this launch. And I agree, this product wouldn't get far without the 40% commissions.

Originally Posted by SEORundown View Post

As I stated in past post you get three days to get a refund before you have to go the 12 weeks you agree to. My hunch is they will ignore all email's and post until those three days are over and they are releasing content.
Companies that are deceptive are only cutting there own throats! If they ignored me for the 3 days my CC would be calling them.

Originally Posted by Dan.Thies View Post

As far as I can recall, nobody has ever offered me higher commissions for recording a testimonial about how mind blowing and game changing something was. Maybe this gets done behind the scenes on some launches, maybe I'm not a "super affiliate." But it's a little bit surprising to see it done openly.
Do you think its right, when a Guru writes the testimonial for you and have you read it? Thats what some do! LOL


Originally Posted by Lance K View Post

I see Guarantee #1 has now changed to the following...

Kind of a curious move if you ask me. Switching up mid launch. Could lead to a lot of confusion for those who already bought.[/left]
Lance,

Its possible that may be illegal. Isn't that called a "bait and switch"?

If you bought the product with a guarantee, It can't be legal for them to change it after you purchase!

What a bunch of scammers

Originally Posted by jimrpips View Post

If it IS worth $2K then I want the chance to evaluate THE ENTIRE COURSE, not just 1/4th of it. Which is what Aymen guarnateed I could do when he took my money.

Changing the guarantee on me after the sale is, I'm pretty sure, illegal. I'm getting pretty steamed here, this whole thing is being handled very unprofessionally.
Jim,

call your CC company and/or bank. Let them know. See what they can do. They may be able to tell you if its "legal" or not or point you in the right direction.

Originally Posted by James Schramko View Post

I'll do what I can to get this answered so that people can know what the situation is.
James,

How pathetic is that?

Why would anyone have to go through an "affiliate" to get a question answered. These dudes, in my eyes, ARE SCAMMERS, if they do not hold up to the guarantee for the people that bought before they changed it.

Now, these people can't get answers?

I didn't even buy and that $hit irks me
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Unread 13th Dec 2008, 11:04 AM   #479
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i heard there is a "monthly subscription fee" with this program. but how much is the monthly fee? do they tell you after you pay the 2k?
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Unread 13th Dec 2008, 11:12 AM   #480
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Originally Posted by MaskedMarketer View Post


Why would anyone have to go through an "affiliate" to get a question answered.


if they do not hold up to the guarantee for the people that bought before they changed it.

Now, these people can't get answers?
(I am not excusing this situation and I have never tried to lodge a support ticket so I have not personally experienced the same situation as the people who say they lodged a support ticket.)

I do a lot of affiliate stuff and I am often representing clients with merchants. AC are not Robinson Crusoe on this one. Many merchants have lengthy turn around times on support queries, and that is for established companies not product launches with several hundred new customers.

Ideally though all companies would have instant chat support like Hostgator etc... who are instant.

I would rather the company answer them but I am doing what I can to help.

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Unread 13th Dec 2008, 11:14 AM   #481
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In the meantime this is what a receipt looks like:


***IMPORTANT: ITEM# ARBITRAGE-3EASYPAY01 was purchased with the 3 Easy Payment Option!

Your credit card was billed for the first monthly payment of $737. The balance will be billed automatically to your credit card starting one month from today for $737 and the final payment of $737 two months from today.


I would have thought any additional billing would be shown here?

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Unread 13th Dec 2008, 11:16 AM   #482
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Let's just calm down about all these guesses.

$1997 or the three pay for access to the course for 12 weeks.

If there is a monthly charge not *overtly* disclosed on the sales letter it is illegal and against Visa/MC/Amex merchant rules.

The refund on the letter at the time you purchased is what you get (legally). If not, simply dispute the charge and that's that.

If the course doesn't live up to it's promise, request a refund within your refund period. Simple.

I wouldn't push guarantee #2. It's written so it's never possible to execute.
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Unread 13th Dec 2008, 11:37 AM   #483
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Originally Posted by jimrpips View Post

I am willing to cut them slack, but I will not wait much longer for some clear communication and professional conduct.
Gee, imagine if you were really angry.

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Unread 13th Dec 2008, 11:39 AM   #484
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Originally Posted by James Schramko View Post

I do a lot of affiliate stuff and I am often representing clients with merchants. AC are not Robinson Crusoe on this one. Many merchants have lengthy turn around times on support queries, and that is for established companies not product launches with several hundred new customers.

Ideally though all companies would have instant chat support like Hostgator etc... who are instant.

I would rather the company answer them but I am doing what I can to help.
James,

I wonder how long these people have been waiting for a response?

I'd like one in 24 hours after buying if I needed one (i just gave you 2k , lol). They only sold 700 units right? Thats not much. 100k Per day profit should be able to buy you decent support team

The bait and switch was uncalled for! Thats what doesnt sit right with me.

Weather they honor the people who bought before the switch, doesn't matter. Either they are deceitful or have no brains lol..

Originally Posted by nobodyspecial View Post

The refund on the letter at the time you purchased is what you get (legally). If not, simply dispute the charge and that's that.

If the course doesn't live up to it's promise, request a refund within your refund period. Simple.
Honestly, it shows true character of there intentions (or lack of brains) when they did the "switcharoo" on the guarantee.
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Unread 13th Dec 2008, 11:41 AM   #485
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Originally Posted by James Schramko View Post

Gee, imagine if you were really angry.
LOL..

Unfortunately this is the reality when paying customers requests for communication & support are ignored, pulses race and people put their angry hat on.
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Unread 13th Dec 2008, 11:44 AM   #486
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Originally Posted by MaskedMarketer View Post

James,

I wonder how long these people have been waiting for a response?

I'd like one in 24 hours after buying if I needed one (i just gave you 2k , lol). They only sold 700 units right? Thats not much. 100k Per day profit should be able to buy you decent support team
I have some merchants who don't reply over weekends lol. 9-5 business hours...

It is just a hunch but they may not have anticipated such controversy. It is probably just a small percentage of buyers getting very excited and hopefully they will all get sorted and then come here and tell us what happened.

In a perfect world...

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Unread 13th Dec 2008, 11:45 AM   #487
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Originally Posted by jimrpips View Post


- paying extra for guru testimonials

Tell them how bad all this crap is making THEM look. Seriously.
You realize some gurus WRITE the testimoials for there clients?

And It makes them look like amateur scammers, lol.


did Mark Joyner promote it?

I think im on his list and got nothing...

I hope not, hes the only one I actually respect

All the other Gurus ( I mean ACTORS) I don't even consider , lol
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Unread 13th Dec 2008, 11:46 AM   #488
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Originally Posted by jimrpips View Post

Yeah, imagine if I had the distinct feeling I had just been mugged for two grand how I would feel. Imagine that.
I think it is most unlikely you have been mugged for two grand. Time will tell but the main issue you are having with regard to the terms allegedly changing may not even effect you if you like the course and decide it works for you. I hope it does.

This could be a storm in a teacup.

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Unread 13th Dec 2008, 11:50 AM   #489
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Originally Posted by James Schramko View Post

I have some merchants who don't reply over weekends lol. 9-5 business hours...

It is just a hunch but they may not have anticipated such controversy. It is probably just a small percentage of buyers getting very excited and hopefully they will all get sorted and then come here and tell us what happened.

In a perfect world...
James, cmon, they launched on a Friday, if you choose to do a major product launch on a Friday then damm well make sure you there the next day to support it.

I don't think the calls are specifically about controversy, a lot seem to be about little to no details about their purchase once they did stump up the 2k.

If it is just a "small%" then it shouldn't be a problem to resolve it.

I understand your trying to support these guys but be up front about this, switching a guarantee MID launch, no contact with customers, awful guarantee terms, additional resources required over the $2k they paid, hype galore, paying the affiliates for testimonials, failed launch dates.

It's really just utterly unprofessional and changing a guarantee mid launch , it's just plain under the table and unethical frankly. Your a decent guy James but your bleeding credibility making excuses for these guys. Whether the product turns out to be any good or not, this has been a mess.

6 / 10 - could do better.
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Unread 13th Dec 2008, 11:50 AM   #490
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Originally Posted by jimrpips View Post

I am willing to cut them slack, but I will not wait much longer for some clear communication and professional conduct.

My thoughts exactly.

Because I don't really buy the "they're slammed" excuse. If you're expecting 1,000 orders in a span of a week (or whatever), why not hire 10 temps? Each one could respond to 100 customers. Load up some template answers to the FAQ you expect. And add in new ones as customers submit them. Anything to show your customers that you've got your finger on the pulse of your support requests.

10 temps @ $15/hr for 7 days (8 hrs/day) = $8,400
1,000 customers @ $1,997 = $1,997,000 gross

The extra support personel would cost a .42% (yes, less than one half of one percent) of the gross amount taken in during the launch.

Also, $8400 = 4.21 customers. Do you think their poor customer service will cost them 5 customers? I do.

So, essentially, the extra support reps would have MADE THEM MONEY!

Don't launch managers get paid to think of things like this???

"You can have everything in life you want if you will just help enough other people get what they want."
~ Zig Ziglar
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Unread 13th Dec 2008, 11:51 AM   #491
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Originally Posted by James Schramko View Post

I think it is most unlikely you have been mugged for two grand. Time will tell but the main issue you are having with regard to the terms allegedly changing may not even effect you if you like the course and decide it works for you. I hope it does.

This could be a storm in a teacup.
Lol. Still pumping your affiliate link? I asked you yesterday point blank yes or no whether or not you believed their story in the email they sent to 10's of thousands of people that the reason they delayed the launch was because they suffered from a "conspiracy" of "hackers, cheats, dns attacks" that were trying to stop Aymen from getting his "information" out. You never could answer yes or no. Instead you said you believed in the "essence" of what they said. It made me a laugh a couple of times yesterday.

When you work so hard to promote people who hype up, change terms, mess up so much like these people have you have to parse words. Can't answer yes or no. It is much easier when you just deal with straight stuff and you can feel better about yourself too.

I'm the ownder of WallStreetWindow.com where I do several big mega launches a year. I also moderate a mastermind group of financial stock trading/forex marketers and affiliate marketers who shares ideas and a launch calendar check it out: http://theprivatealliance.com
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Unread 13th Dec 2008, 11:52 AM   #492
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Originally Posted by SimonHarrison View Post

James, cmon, they launched on a Friday, if you choose to do a major product launch on a Friday then damm well make sure you there the next day to support it.

I don't think the calls are specifically about controversy, a lot seem to be about little to no details about their purchase once they did stump up the 2k.

If it is just a "small%" then it shouldn't be a problem to resolve it.

I understand your trying to support these guys but be up front about this, switching a guarantee MID launch, no contact with customers, awful guarantee terms, additional resources required over the $2k they paid, hype galore, failed launch dates.

It's really just utterly unprofessional and changing a guarantee mid launch , it's just plain under the table and unethical frankly.

6 / 10 - could do better.
The launch could have run much smoother for sure.

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Unread 13th Dec 2008, 11:56 AM   #493
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Originally Posted by James Schramko View Post

I have some merchants who don't reply over weekends lol. 9-5 business hours...

It is just a hunch but they may not have anticipated such controversy. It is probably just a small percentage of buyers getting very excited and hopefully they will all get sorted and then come here and tell us what happened.

In a perfect world...
So you'd follow other businesses like that? IF I was making 100k a day, my customers would have the best support.

And if you don't realize how much customer support impacts a business , then you might be OUT OF BUSINESS!

You're customers are you're business.

There is NO EXCUSE for the bait and switch. They either have no brains and no business sense or are completely deceitful.

Why would I deal with an "expert" that can't make good decisions?
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Unread 13th Dec 2008, 12:00 PM   #494
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Originally Posted by tradermike2008 View Post

When you work so hard to promote people who hype up, change terms, mess up so much like these people have you have to parse words. Can't answer yes or no. It is much easier when you just deal with straight stuff and you can feel better about yourself too.
When the campaign started it was impossible for me to anticipate events that had not happened yet. Really that is a matter for them to comment on and answer. It is not my position to answer for them.

I am not excited about some of the developments but I can't control them and did not cause them either.

From my point of view I am interested in the material and the knowledge. Aymen is knowledgable he has already proven that to me.

Once the course starts I guess some people will be in and some people will be out.

I've been straight the whole way through as I always am. I don't have to acknowledge you Mike I am just being polite.

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Unread 13th Dec 2008, 12:04 PM   #495
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I sent a request for a refund on 12/12/2008 at 12:55 am after reading about all the additional charges and the fact that they would not allow my post on their forums.

I smelled something bad early on.

The whole "No last name" thing kind of had me nervous to begin with.

No response time: 33 hours and counting for me.

I have a funny feeling that the CC companies will be busy in the next couple of weeks.

Take care

Jeff
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Unread 13th Dec 2008, 12:07 PM   #496
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Originally Posted by James Schramko View Post

When the campaign started it was impossible for me to anticipate events that had not happened yet. Really that is a matter for them to comment on and answer. It is not my position to answer for them.

I am not excited about some of the developments but I can't control them and did not cause them either.

From my point of view I am interested in the material and the knowledge. Aymen is knowledgable he has already proven that to me.

Once the course starts I guess some people will be in and some people will be out.

I've been straight the whole way through as I always am. I don't have to acknowledge you Mike I am just being polite.
Are you still unable to just answer yes or no to my question about whether or not you believed them when they sent their email out saying they delayed their launch because of a conspiracy of hackers who wanted to stop them from getting their "information" out?

When someone poses you a question about a product your are pumping and you can't answer yes or not to a question about whether or not one of their statements is accurate or not that should tell you something about it.

The thing is this launch makes the rest of us who put real work and sweat into our products and put them on the internet for people to buy look bad.

I don't expect a reply back as you can't answer a simple yes or no question and therefore there is no reason to really communicate with you. Your postings speak for themsevles.

I'm the ownder of WallStreetWindow.com where I do several big mega launches a year. I also moderate a mastermind group of financial stock trading/forex marketers and affiliate marketers who shares ideas and a launch calendar check it out: http://theprivatealliance.com
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Unread 13th Dec 2008, 12:07 PM   #497
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Originally Posted by Jeff Olah View Post

I sent a request for a refund on 12/12/2008 at 12:55 am after reading about all the additional charges and the fact that they would not allow my post on their forums.

I smelled something bad early on.

The whole "No last name" thing kind of had me nervous to begin with.

No response time: 33 hours and counting for me.

I have a funny feeling that the CC companies will be busy in the next couple of weeks.

Take care

Jeff
I guess the lesson you learned will prevent others from dealing with these $cumbags- I hope it all works out-

good luck
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Unread 13th Dec 2008, 12:08 PM   #498
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Originally Posted by MaskedMarketer View Post

So you'd follow other businesses like that? IF I was making 100k a day, my customers would have the best support.

And if you don't realize how much customer support impacts a business , then you might be OUT OF BUSINESS!

You're customers are you're business.

There is NO EXCUSE for the bait and switch. They either have no brains and no business sense or are completely deceitful.

Why would I deal with an "expert" that can't make good decisions?
I believe very strongly in customer service. You are preaching to the converted. This is not within my control.

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Unread 13th Dec 2008, 12:10 PM   #499
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"if you were in Vegas at the event, talk about that, and how amazingly mind blowing and game changing it was for you - an extra 5% commission"


I thought all these gurus (tellman knudson, Mike Filsaime, Michael Cheney, Shawn casey, Eben Pagan,…) make millions of dollars a yr. so why would they put their reputation on the line and do a hyped up testimonial to get an extra 5% in commission? that's an extra $100. hmmmmmmm interesting
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Unread 13th Dec 2008, 12:10 PM   #500
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Originally Posted by tradermike2008 View Post

Your postings speak for themsevles.
As do yours Mike.

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