Can't deal with facebook ads anymore!

by orisin
31 replies
you create a campaign , put time and effort , make similar ads to ads that are already running on facebook promoting the same service just to get disapproved for some obscure" we reserve the right to disapprove any ads just because we can" reason. and for god sake I was even promoting a facebook app install!
I had instances when 2 similar ads just different demographics, one got approved and the other one didn't I don't who those clowns are in their ad support team but I don't think they know what they're doing!

Sorry, had to blow out some steam
#ads #anymore #deal #facebook
  • Profile picture of the author RARMediaGroup
    Originally Posted by orisin View Post

    you create a campaign , put time and effort , make similar ads to ads that are already running on facebook promoting the same service just to get disapproved for some obscure" we reserve the right to disapprove any ads just because we can" reason. and for god sake I was even promoting a facebook app install!
    I had instances when 2 similar ads just different demographics, one got approved and the other one didn't I don't who those clowns are in their ad support team but I don't think they know what they're doing!

    Sorry, had to blow out some steam
    Make sure to follow their guidelines, if you have the word Facebook in your ad, auto deny. Otherwise you probably ran into one of those monkeys that disapprove everything.
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    • Profile picture of the author orisin
      Originally Posted by RARMediaGroup View Post

      Did your ad have to do with Facebook? You can't put ads up that have to do with Facebook, they won't allow anything that has to do with their site.
      It was a facebook app install for a dating offer, and I don't remember seeing that in their guidelines, mmm
      I actually started promoting it after reading about promoting facebook app install on facebook
      I'll have to check about that specific issue, but regardless facebook is a great platform to advertise but they make it so hard to get approved sometimes
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  • Profile picture of the author CarlosG
    reply to one of their emails, it might just be the specific offer and not your ad. This happened to me earlier this week. I kept getting disapproved, I replied to the email from disapproval notice and they actual let me know it was the offer not the ad.
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  • Profile picture of the author MikeMorgan
    don't get discouraged . It happens lots of times especially when you are new to facebook.

    Just follow their guidelines and ask if you have any problems .
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  • Profile picture of the author jordanberg2311
    Tell you what,
    I just jumped into FB PPC. With my credit card on file and $50 coupon
    next hour got my account banned. They have not even try to look at my landing page yet.
    They say my I'm suspicious.. I returned email and they never email me back anymore.
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    • Profile picture of the author Filter
      Originally Posted by jordanberg2311 View Post

      I just jumped into FB PPC. With my credit card on file and $50 coupon
      next hour got my account banned.
      Don't ask me why but using a coupon seems to be one of the quickest ways to get banned. Guess they've got a lot of fraud on coupons - so don't know why the hell they still issue them.

      To the OP - yeah, it's really, really frustrating. You have to follow their TOS to the T. Forget one little thing and forget about getting your ad through. And some of their monkeys just have their finger permanently on the deny button, no matter what you do. Feel free to drop me a line if you want more specifics on things I've found to help get your FB ads through.

      Cheers
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      • Profile picture of the author orisin
        Originally Posted by Filter View Post

        To the OP - yeah, it's really, really frustrating. You have to follow their TOS to the T. Forget one little thing and forget about getting your ad through. And some of their monkeys just have their finger permanently on the deny button, no matter what you do. Feel free to drop me a line if you want more specifics on things I've found to help get your FB ads through.

        Cheers
        Tnx man appreciate it, I'll restart today, but I think I'll try this campaign on myspace ads too see how it goes
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        • Profile picture of the author oksana
          There is a workaround that might work - instead of linking to the offer directly, in the ad copy link to your Facebook Page, a custom tab.
          That tab would say, 'Like' us to get a special offer. When the person 'Likes', he gets to an image preview of the offer site. When he clicks on that image, he goes to the offer LP in a new window.

          My direct link to the offer was disapproved recently, but a setup like this was approved!

          p.s. Be careful, sometimes even though this could get approved, when the user clicks on the LP link, Facebook gives an 'error - page is untrusted' page. So you might end up paying for clicks who view the 'error' page.
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          • Profile picture of the author orisin
            Originally Posted by oksana View Post

            There is a workaround that might work - instead of linking to the offer directly, in the ad copy link to your Facebook Page, a custom tab.
            That tab would say, 'Like' us to get a special offer. When the person 'Likes', he gets to an image preview of the offer site. When he clicks on that image, he goes to the offer LP in a new window.

            My direct link to the offer was disapproved recently, but a setup like this was approved!

            p.s. Be careful, sometimes even though this could get approved, when the user clicks on the LP link, Facebook gives an 'error - page is untrusted' page. So you might end up paying for clicks who view the 'error' page.
            INteresting, tnx for the tip
            by the way I saw a flirt.com app being promoted on direct linking this morning soo, I guess they do allow o direct link to their apps. Either that or one of the monkeys screwed uo lol
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          • Profile picture of the author ankee1991
            Welcome to the world of facebook ppc where you submit a ad and it gets disapproved but you resubmit 10 minutes later and boom its approved.
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    • Profile picture of the author chuawenching
      Originally Posted by jordanberg2311 View Post

      Tell you what,
      I just jumped into FB PPC. With my credit card on file and $50 coupon
      next hour got my account banned. They have not even try to look at my landing page yet.
      They say my I'm suspicious.. I returned email and they never email me back anymore.
      I got it resolved and worked with the facebook risk team but haha my hand too itcy ... i accidentally deleted facebook within paypal ... then i can't get it work 2nd time anymore ouch!
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  • Profile picture of the author keithwin
    Originally Posted by orisin View Post

    you create a campaign , put time and effort , make similar ads to ads that are already running on facebook promoting the same service just to get disapproved for some obscure" we reserve the right to disapprove any ads just because we can" reason. and for god sake I was even promoting a facebook app install!
    I had instances when 2 similar ads just different demographics, one got approved and the other one didn't I don't who those clowns are in their ad support team but I don't think they know what they're doing!

    Sorry, had to blow out some steam
    I created a campaign and after several attempts I got it approved and ran it for 5 days. Then I changed the age group from 18+ to 25+, still using the exact same ad and landing page (fan page). I haven't been able to get it approved since.

    I just don't what they want.
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  • Profile picture of the author williamrs
    2 possibilities:

    1. You're doing something wrong, check their guidelines and contact their support

    2. There is something wrong with your account, you may have done something that they've not liked and now you will need to contact them to try to get everything working normally again

    I'm currently getting 95% of my ads approved promoting offers in more than one niche. So, IMO, getting ads approved isn't very tough once you understand how they work.

    About they being inconsistent an approving an ad after several attempts and then rejecting that same ad again when you make some change, what happens is that, eventually, one of their reviewers may commit a mistake and approve an ad that should be rejected. So your ad hasn't been rejected mistakenly, it's been approved mistakenly!

    In the beginning it was a bit tough for me, but read their guidelines, contact their support and pay attention to the reasons for disapproval. If you do it you will learn how the approval process works in your niche and it will become a very easy task to get new ads running.


    William
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  • Profile picture of the author CNP3
    stay away from FB ads.. they won't approve anything, you're right.. if anythign, just start a fan page and build a list on there. I have seen people make bank like that, and it's free... but again,, FB PPC sucks!
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  • Profile picture of the author warrioronfire
    Pretty typical for facebook. As others have mentioned make sure you are following their guidelines. If you are, just try resubmitting. Sometimes, you will run into those reviewers who just want to disapprove your ad for no reason. If that doesn't work email them. As far as the time it takes to create the ads, getting the ads rejected would probably sting a lot less if you used some sort of automated tool such as fb ad manager.
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  • Profile picture of the author jonat2005
    In addition, do not use a new facebook account to advertise. Instead, use your normal facebook account, in as much as you are not using a coupon, and virtual credit cards.
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  • Profile picture of the author believemarketing
    people should also consider that there are different people reviewing the ads, hence the inconsistency... this is a problem with large companies....

    and i agree, it's better to plan your ads carefully than having have to modify later on...

    at the very least, make sure to understand the terms to avoid wasting time submitting ads that are most likely to be rejected....
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  • Profile picture of the author ChrisBa
    Originally Posted by orisin View Post

    you create a campaign , put time and effort , make similar ads to ads that are already running on facebook promoting the same service just to get disapproved for some obscure" we reserve the right to disapprove any ads just because we can" reason. and for god sake I was even promoting a facebook app install!
    I had instances when 2 similar ads just different demographics, one got approved and the other one didn't I don't who those clowns are in their ad support team but I don't think they know what they're doing!

    Sorry, had to blow out some steam
    Is the ad within the FB TOS? If so, why not contact and ask about it?
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    • Profile picture of the author utsav
      Can anybody tell me some method of getting international ads approved on submitting the offer link of any offer outside US, my ads are usually getting disapproved, the reason being that the destination URL could not be reviewed or is not withing the guidelines of facebook.....
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  • Profile picture of the author Tim Guga
    FaceBook is not the best way to advertise,the don't even provide a tracking option ...
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  • Profile picture of the author Kraggy
    Setting up with proper self-hosted tracking such as Prosper202 will make approvals a lot smoother. It also gives you an easy way to deal with geotargeted foreign offers, which the approvals team is not equipped to see, as Ustav mentioned.
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  • Profile picture of the author I Can
    its because facebook suck they are playing with you all the time.
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  • Profile picture of the author Traffic Eagle
    With FB it depends which student you get to approve your ad. If you are within TOS and you get rejected keep trying. Believe me you are not alone - I don't know anyone who gets 100% approval. If it takes 10 submissions to get approved and your ad turns out profitable, it'll have been worth the effort. Good luck!
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    • Profile picture of the author swayman
      Facebook is run by a bunch of kids who rejects and approves your ads while playing video games.
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  • Profile picture of the author orisin
    Ok get this! I submitted a campaign to facebook targeting Australia and I get disapproved for all my ads, I ask why and I was told that the page did not match the offer. I explain to the facebook customer service guy that since the "real" page will only pop up in Australia since this is an austrlian offer and he needs to use a proxy server to view it, this is the response I get:
    " am sorry, but we do not show that to be the case."
    Do they teach the basics before they hire them at facebook?
    Idiots!
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  • Profile picture of the author AnimalSpirit
    For me Facebook is the worse media for advertising. I'm very often disappointed with their service and my offers convert poorly on Facebook. Most users go on Facebook to chat and not to opt-in or buy anyway...
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  • Profile picture of the author Robert Bridges
    Hey its great got an ad campaign approved on Facebook to Facebook page on both CPM and CPC the impressions were great, the conversions not so good. Overtime though the effects began to improve, not enough for me to continue an ROI, would be interesting to stick it out and see. The Facebook services are good to contact, contacting them however is terrible. If you know what your doing, keep doing that, watch your budget, any problems simply pause your campaigns. Hope this helps.
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  • Profile picture of the author Matthew NY
    Just stay persistent with them. They are definitely extremely inconsistent with their approvals, but they are still a great platform just because you can't get any greater reach to the traffic you need.

    In reference to what Williamrs said, it's important to know that your account gathers a kind of "rating" based on how many approved and disapproved ads you have. That's why you need to be very careful in the beginning, unless you will ruin your Facebook Advertiser "reputation". If you've had a lot of ads disapproved in the past, the approval team sees this, and sometimes just responds to that alone by denying you.

    Also, re-read their terms again and again and again. I know it sounds monotonous but every little detail counts. You need to make sure you understand it completely, or else you will be wasting precious time on ad approvals.

    Good luck, and don't let them get you too aggravated.

    Matthew
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