CPA...the ethical dilemma

31 replies
REAL TALK...

The entire CPA industry has a pretty bad rap for years

Sure, there is sketchy and completely unethical stuff that goes on in all industries and business models online, but let's face it....there's some pretty sketchy offers and promotion methods surrounding CPA...and has been for years.

The good news is that there's a whole side of the industry that is perfectly clean, ethical, and valuable for all stakeholders and we as marketers can decide where in the CPA ethics spectrum we want to play.

But, do you think the negative view of CPA more generally is justified?

Do you think the industry is more misunderstood than other industries?


Interested to hear your thoughts...

- Kenster
#cpathe #dilemma #ethical
  • Profile picture of the author TheCodex
    I don't think CPA has a negative outlook. It definitely depends on who you're hanging around.

    Usually when I tell other tech pros that I use affiliates for lead gen they say "what an interesting concept". Most people have no clue CPA even exists.
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  • Profile picture of the author joshua138
    Ha, CPA is definetly something sketchy. But business is business, especially when it comes to advertising, where everobody lies, methods of lying are freaking terrible and so on...

    Also good point that most people don't even know what CPA is.
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    • Profile picture of the author velvetadvert
      Originally Posted by joshua138 View Post

      Ha, CPA is definetly something sketchy. But business is business, especially when it comes to advertising, where everobody lies, methods of lying are freaking terrible and so on...

      Also good point that most people don't even know what CPA is.
      Yeah, all business is skethcy.
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  • Profile picture of the author Greedy
    But, do you think the negative view of CPA more generally is justified?

    Sure, the industry definitely hasn't had the brightest past. It is hard to argue against that.

    Do you think the industry is more misunderstood than other industries?

    Yes, I think that is the nature of anything online. Most people still aren't knowledgable when it comes to things online.

    But this doesn't worry me much, I love CPA, and it works too good for me to be concerned with other's judgements.
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  • Profile picture of the author PPC-Coach
    I think within in the industry some would label it that way but I don't think it is that way. There are always bad apples. This business just allows the bad apples to get more attention then say the offline industries.

    There's a lot of legit offers and some not so legit out there. It's ultimately up to the individual to pick what they want to run though.

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    • Profile picture of the author Kenster
      Originally Posted by TheCodex View Post

      I don't think CPA has a negative outlook. It definitely depends on who you're hanging around.

      Usually when I tell other tech pros that I use affiliates for lead gen they say "what an interesting concept". Most people have no clue CPA even exists.

      Within the IM space, CPA absolutely does have a lot of negative vibes attached to it. And I mean people who DO know what CPA is. Obviously if people don't know what it is, they probably won't have any feelings one way or the other.

      And by CPA, I mean CPA as you and others in this sub-section refer to CPA. Obviously lead generation and affiliate marketing generally overlap with "CPA" but you get the point



      Originally Posted by velvetadvert View Post

      Yeah, all business is skethcy.
      Yowzer...I don't think all business is but some models are more sketchy than others...sure!


      Originally Posted by Greedy View Post

      But, do you think the negative view of CPA more generally is justified?

      Sure, the industry definitely hasn't had the brightest past. It is hard to argue against that.

      Do you think the industry is more misunderstood than other industries?

      Yes, I think that is the nature of anything online. Most people still aren't knowledgable when it comes to things online.

      But this doesn't worry me much, I love CPA, and it works too good for me to be concerned with other's judgements.

      Very well said Greedy!!! Thumbs up!!



      Originally Posted by PPC-Coach View Post

      I think within in the industry some would label it that way but I don't think it is that way. There are always bad apples. This business just allows the bad apples to get more attention then say the offline industries.

      There's a lot of legit offers and some not so legit out there. It's ultimately up to the individual to pick what they want to run though.

      Absolutely!! It's just a shame there are so many bad apples that smell up the room for all of us :p


      Keep rockin guys!!
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      • Profile picture of the author SerpSlayer
        Honestly, this is something that I do think about quite a lot. It is easy to get
        caught up in the game of "making conversions" and really not care about the
        people we are targeting or how these offers are monetized on the back end.

        It does bother me some, because I can't think of too many offers that I would recommend that my friends or family sign up with, other than maybe some gaming offers or the more well known dating sites.
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  • Profile picture of the author smodha
    Hey guys, we're not promoting drugs, guns or tobacco here.

    Let's put CPA into some context. Yes, there is some negativity surrounding it but show me a business that doesn't?
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    • Profile picture of the author Reprise
      Originally Posted by smodha View Post

      Hey guys, we're not promoting drugs, guns or tobacco here.

      Let's put CPA into some context. Yes, there is some negativity surrounding it but show me a business that doesn't?
      Exactly. Actually I don't see any ethical dilemma in this business. There are some shady stuff in it, that's for sure.
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  • Profile picture of the author velvetadvert
    I don't think CPA industry is misunderstood actually... And I do agree that all this IM thing, no matter CPA or some other model, is a bit tricky, but I like it anyway.
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    • Profile picture of the author Kenster
      Originally Posted by smodha View Post

      Hey guys, we're not promoting drugs, guns or tobacco here.

      Let's put CPA into some context. Yes, there is some negativity surrounding it but show me a business that doesn't?
      Every business model has some negativity and sketchy people, sure.

      But some models are more "sketchy" than others

      In the IM world, CPA has a lot of sketchballs and unethical people, methods, strategies. More than most other IM models

      THAT'S A FACT

      I've been doing CPA for many years and I've seen some incredibly shady campaigns, affiliates, offers

      More than any other online model I've worked with

      It's not drugs or guns, but some of the stuff some people do is WORSE

      With that said, luckily a good portion of the industry, affiliates, and offers are above the fold and between the posts.

      That's what's frustrating...is that the negative components hurt the overall image of an otherwise great industry.

      If you've been in the online world for any length of time, you'll know the perception CPA has compared to other models.



      Originally Posted by Reprise View Post

      Exactly. Actually I don't see any ethical dilemma in this business. There are some shady stuff in it, that's for sure.
      The shady stuff people do IS THE ETHICAL dilemma. Of course you don't need to do anything shady, misleading, or negative at all.


      Originally Posted by velvetadvert View Post

      I don't think CPA industry is misunderstood actually... And I do agree that all this IM thing, no matter CPA or some other model, is a bit tricky, but I like it anyway.
      CPA is VERY misunderstood in the wider IM community



      This is a great discussion though. I know when I started many years ago, I was in the CPA bubble and didn't realize how the overall IM world thought of the CPA space. It's unfortunate some of the unjustified misperceptions that are out there.

      Keep CPAing..ethically!
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      • Profile picture of the author cypherslock
        Originally Posted by Kenster View Post

        It's not drugs or guns
        Hang on, what's wrong with guns?! (target shooting is a GREAT hobby). CPA like anything else is what the affiliate makes of it. There are questionable offers out there, but it's ultimately up to the affiliate to decide if he or she wants an ethical business or is just looking for a quick buck. Best not to tar/feather the entire industry (a la Network Marketing on here).
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        • Profile picture of the author Kenster
          Originally Posted by tryingtolearn View Post

          Just started with CPA marketing a week ago, I am seeing lots of email/zip submit offers, which claim to give free products e.g. iphone, ipad, gift cards. I am just wondering, whether they actually deliver it to the user or not, even if they fulfill all requirements as stated on their landing page? How advertisers of such cpa offers make money from it?

          Hopefully, anyone experienced with cpa marketing can answer me.
          Most offers do but the amount of hurdles and undisclosed obstacles and costs differ from one offer to the next. A merchant is never going to just give ipads away like candy...they are in a business to make money.

          Some offers are very clear and disclose everything.

          Other offers don't disclose any of this.

          There is a whole spectrum of CPA...hence this post!!!




          Originally Posted by cypherslock View Post

          Hang on, what's wrong with guns?! (target shooting is a GREAT hobby). CPA like anything else is what the affiliate makes of it. There are questionable offers out there, but it's ultimately up to the affiliate to decide if he or she wants an ethical business or is just looking for a quick buck. Best not to tar/feather the entire industry (a la Network Marketing on here).

          Absolutely.

          That's the beauty...you CAN play on the white side if you want. You chose what field you want to play on!
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  • Profile picture of the author tryingtolearn
    Just started with CPA marketing a week ago, I am seeing lots of email/zip submit offers, which claim to give free products e.g. iphone, ipad, gift cards. I am just wondering, whether they actually deliver it to the user or not, even if they fulfill all requirements as stated on their landing page? How advertisers of such cpa offers make money from it?

    Hopefully, anyone experienced with cpa marketing can answer me.
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  • Profile picture of the author T086
    A lot of people regard CPA links as some sort of virus to steal your information.
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  • Profile picture of the author williamrs
    Yep, CPA is full of "catches"... I am not saying that 100% of the offers are scammy (most aren't), but there is lot's of junk in the industry.

    Of course, internet is full of junk... useless content, piracy, illegal stuff, etc... So, it's more like a consequence of an internet based business.

    The internet gives people too much freedom, so it becomes very competitive and, sometimes, unethical.


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    • Profile picture of the author Kenster
      Originally Posted by williamrs View Post

      Yep, CPA is full of "catches"... I am not saying that 100% of the offers are scammy (most aren't), but there is lot's of junk in the industry.

      Of course, internet is full of junk... useless content, piracy, illegal stuff, etc... So, it's more like a consequence of an internet based business.

      The internet gives people too much freedom, so it becomes very competitive and, sometimes, unethical.


      W


      Yes, Yes, and Yes
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  • Profile picture of the author WriteArm
    Hi Kenster: Been a warrior member for a while and I realize it should have been sooner. Do you offer a payment package? What I have been reading is that this class is so intense! I will finally fulfill learning the CPA skills that I have wanted to achieve.

    WriteArm
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    • Profile picture of the author Kenster
      Originally Posted by WriteArm View Post

      Hi Kenster: Been a warrior member for a while and I realize it should have been sooner. Do you offer a payment package? What I have been reading is that this class is so intense! I will finally fulfill learning the CPA skills that I have wanted to achieve.

      WriteArm

      Unfortunately this is not open. I'm not doing any personal coaching at the moment but hit me up and I'll ask around to see if anybody I know is!
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      • Profile picture of the author TheAnimatorGuy
        Hey guys,

        I am new to CPA marketing, and I started by reading every manual that is available.. including Kenster's from Rags to Riches. I really like it, a lot of useful info and definitely helped me out. But there are some ethical issues with CPA marketing. I always try to be honest, and to make money ethical, Whitehat way.

        But as I read many "Case Studies" and manuals I found out that many people are lying in their adverts, just to get their money. Especially with dating offers.

        This is where moral dilema comes in. As William said, it is up to us where we choose to play, but sometimes it's nearly impossible. Many experienced CPA marketers says it's about creativity when it comes to keywords and ads. But there is a difference between creativity and lies - for example I don't think using somebody famous's name as a keyword belongs to the creativity columm.

        I don't mean to offend anyone, but look at it from the famous person's point of view - Someone just used his/her name for his/her ad just to make money. If you use it with a combination of weight loss - you might be lying that the person used the weight loss product. I know you never wrote down she/he actually used it, but "googler" might take it as that.

        Again, I didn't mean to offend anyone - just my thoughts.
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  • Profile picture of the author ken5000
    I'm new to CPA marketing too. Can you give me an example or two of how CPA offers might be "unethical" or "shady"?
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    • Profile picture of the author Reprise
      Originally Posted by ken5000 View Post

      I'm new to CPA marketing too. Can you give me an example or two of how CPA offers might be "unethical" or "shady"?
      for example you sell ads with malware stuff via CPA. it's quite unethical
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  • Profile picture of the author bit twiddler
    Originally Posted by Kenster View Post

    REAL TALK...

    The entire CPA industry has a pretty bad rap for years

    Sure, there is sketchy and completely unethical stuff that goes on in all industries and business models online, but let's face it....there's some pretty sketchy offers and promotion methods surrounding CPA...and has been for years.

    The good news is that there's a whole side of the industry that is perfectly clean, ethical, and valuable for all stakeholders and we as marketers can decide where in the CPA ethics spectrum we want to play.

    But, do you think the negative view of CPA more generally is justified?

    Do you think the industry is more misunderstood than other industries?


    Interested to hear your thoughts...

    - Kenster
    I have been talking with several CPA Coaches lately and found that the majority of them are teaching "gray hat". For example, one of the coaches tells me that you have to expect that FB will shut down your ad account and that they will do so whether you play by the rules or not, "so why play 100% by the rules?" he says. Another tells me that if you're not having your network account banned occasionally then you are not pushing the envelope.

    I have had my toes in questionable practices in business when I was in my teens, 20's and 30's and maybe a little beyond that. Over the years I have learned that was completely unnecessary, I simply had the wrong mentors. Early on I was ambitious and willing to sacrifice my inner most convictions in order to accomplish my successes. That was wrong and inappropriate.

    Today, and for the past 20 years, I have strived to do business with a high level of integrity, but some industries & some competitors don't always make this the easiest path to take.

    Kenster is deep into his online Affiliate and CPA success whereas many of us are not. For many of us, finding the "white hats" out there (to do business with and to be trained by) in the Affiliate and CPA industries are not always easy to identify and the rest of the crowd blends in making it difficult to separate them before you've been taken in by those that are not what they claim.

    All of my apprehensions in the affiliate and CPA markets are a direct result of my incessant need to run a clean business. It slows me down, but I will end up with a solid business that is respectable and reliable.

    I am shopping for a coach with high standards, so far the ones I want are not available, and the ones that are questionable are chasing me daily to jump in on their programs.

    Kenster asks if the bad raps are justified?
    ...Most definitely with some of the companies and characters out there, but the industry leaders have a responsibility to help us police it and to teach us how to prevent it.

    Kenster asks "Do you think the industry is more misunderstood than other industries?"
    ...No, not at all. As Kenster has pointed out, this is (or has been) an issue with countless other industries, businesses, and people throughout time. I have been successful in the restaurant business, night clubs, auto dealership, computer supply manufacturing, business start-ups, software development, real estate, and now ... CPA. Every one of these industries was, and is, fraught with a shady side. That doesn't mean you should take that path.

    PLEASE! I implore you, build your businesses around high standards, strong ethics, and solid relationships. Oh, and don't forget, PAY IT FORWARD when the good guys help you!

    T J
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  • Profile picture of the author Martyfl
    As some have mentioned, a good many people do not know what CPA is.

    If I explain to someone that I have an ad running or a website that features a way for you to get competitive auto insurance quotes, try a new dieting product or find a dentist, they do not tend to view me as the next Bernie Madoff.

    However, if I tell them that I have ads that get you free iPads or $200 gift cards just for filling in a form, they will probably get an irresistible urge to wash their hands once we part company.

    The public's perceptions are formed by their experiences with you as a marketer (any type of marketer), their personal experiences online or what they read about other's experiences.

    It is not an accident that terms like "used car salesman" to describe someone's ethical standards conjure a specific image.

    Fortunately, CPA does not yet elicit a similar response.
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    • Profile picture of the author FeelingFree
      My rule of thumb ... if it's not something I'd stand up at a family or school reunion and be proud to show exactly what I do, I don't do it. Anymore.

      It's part of my evolution in IM. I'm not saying anyone else needs to agree, and I'm not passing any judgement ... that's just where I've gotten to.

      Although I know there are good offers/companies involved in CPA it just takes me way too long to find them. It seems to me the easiest money in CPA is with the questionable stuff. I have learned to resist temptation!
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      • Profile picture of the author Kenster
        Originally Posted by bit twiddler View Post

        I have been talking with several CPA Coaches lately and found that the majority of them are teaching "gray hat". For example, one of the coaches tells me that you have to expect that FB will shut down your ad account and that they will do so whether you play by the rules or not, "so why play 100% by the rules?" he says. Another tells me that if you're not having your network account banned occasionally then you are not pushing the envelope.

        I have had my toes in questionable practices in business when I was in my teens, 20's and 30's and maybe a little beyond that. Over the years I have learned that was completely unnecessary, I simply had the wrong mentors. Early on I was ambitious and willing to sacrifice my inner most convictions in order to accomplish my successes. That was wrong and inappropriate.

        Today, and for the past 20 years, I have strived to do business with a high level of integrity, but some industries & some competitors don't always make this the easiest path to take.

        Kenster is deep into his online Affiliate and CPA success whereas many of us are not. For many of us, finding the "white hats" out there (to do business with and to be trained by) in the Affiliate and CPA industries are not always easy to identify and the rest of the crowd blends in making it difficult to separate them before you've been taken in by those that are not what they claim.

        All of my apprehensions in the affiliate and CPA markets are a direct result of my incessant need to run a clean business. It slows me down, but I will end up with a solid business that is respectable and reliable.

        I am shopping for a coach with high standards, so far the ones I want are not available, and the ones that are questionable are chasing me daily to jump in on their programs.

        Kenster asks if the bad raps are justified?
        ...Most definitely with some of the companies and characters out there, but the industry leaders have a responsibility to help us police it and to teach us how to prevent it.

        Kenster asks "Do you think the industry is more misunderstood than other industries?"
        ...No, not at all. As Kenster has pointed out, this is (or has been) an issue with countless other industries, businesses, and people throughout time. I have been successful in the restaurant business, night clubs, auto dealership, computer supply manufacturing, business start-ups, software development, real estate, and now ... CPA. Every one of these industries was, and is, fraught with a shady side. That doesn't mean you should take that path.

        PLEASE! I implore you, build your businesses around high standards, strong ethics, and solid relationships. Oh, and don't forget, PAY IT FORWARD when the good guys help you!

        T J
        Originally Posted by FeelingFree View Post

        My rule of thumb ... if it's not something I'd stand up at a family or school reunion and be proud to show exactly what I do, I don't do it. Anymore.

        It's part of my evolution in IM. I'm not saying anyone else needs to agree, and I'm not passing any judgement ... that's just where I've gotten to.

        Although I know there are good offers/companies involved in CPA it just takes me way too long to find them. It seems to me the easiest money in CPA is with the questionable stuff. I have learned to resist temptation!


        Both VERY well said.

        There are many temptations in this and many others business models, but play between the posts.
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  • Profile picture of the author smodha
    If we all refuse to promote shady networks or offers then there would be no market for this kind of stuff. It's like the drugs debate (but not so extreme). Dealers exist because there is a hungry market.

    I only promote offers I am comfortable with e.g. I don't promote payday loans because I find their tactics unethical. I also use reputable CPA networks by checking reviews off oDigger.
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    • Profile picture of the author Kenster
      Originally Posted by smodha View Post

      If we all refuse to promote shady networks or offers then there would be no market for this kind of stuff. It's like the drugs debate (but not so extreme). Dealers exist because there is a hungry market.

      I only promote offers I am comfortable with e.g. I don't promote payday loans because I find their tactics unethical. I also use reputable CPA networks by checking reviews off oDigger.

      Yep, but try and get everybody to boycott the bad offers, networks, strategies. It's like trying to get everybody to boycott drugs...has never and will never happen

      unfortunately
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  • Well - that girl does make $369/day from Google doesn't she?

    And that one secret to weight loss did work!

    Also - there are too many women in your area - and they do need more women!

    Free iPad anyone?
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  • Profile picture of the author Rishy
    I think the 80-20 rule applies to offers as well. There is at least 20% of offers that are legit and offers what promised.
    The problem is that the industry is not regulated. Since there are no governing rules and pretty much anybody can start a network and start brokering offers, then of course not just CPA; any industry in it's place would have got a bad rep in the market.
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    • Profile picture of the author Kenster
      Originally Posted by Rishy View Post

      I think the 80-20 rule applies to offers as well. There is at least 20% of offers that are legit and offers what promised.
      The problem is that the industry is not regulated. Since there are no governing rules and pretty much anybody can start a network and start brokering offers, then of course not just CPA; any industry in it's place would have got a bad rep in the market.

      Yeah, there are some governing bodies that can litigate and hold vendors/affiliates/advertisers/etc liable, but the Internet is so vast it's still very much the Wild West out there...in many ways
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