what did you promote?

If it's a temp hold, I wouldn't risk it. If it's a permanent hold, you will need a new identity to sign up (name, address, cc, etc) and you also need to add a phone number now to verify your account

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Contact them right away and see what you can do. Be very polite and wait for a response. They usually get back to people within 24 to 48 biz hours.

It's really better to contact them about your current account, because it's quite hard to set up a new one.

Their support sucks. To open a new account, you need a new identity, cc, address, different computer with different ip.

you can get it back